Brother MFC-9840CDW User Manual page 162

Paper is jammed at the back of the
machine
If the LCD shows Jam Rear, follow these
steps:
Jam Rear
a
Press the cover release lever to open
the front cover.
146
b
Hold the green handle of the drum unit.
Lift the drum unit up and then pull it out
C
until it stops.
c
Open the back cover.