Troubleshooting - WattBox WB-820-IPVM-12 Installation Manual

Troubleshooting

Symptom
WattBox is not
receiving
power (the
System Status
LED is not
illuminated).
The attached
component is
not receiving
power from
the WattBox.
Speakers emit
28
Possible cause
No power is being supplied.
Too many devices are
connected, causing an
overload, tripping the
WattBox's internal circuit
breaker.
Component is plugged into
a controlled outlet and the
outlet is off.
In some instances, a
component plugged into a
switched outlet won't
automatically power itself
up when the WattBox is
turned on.
WattBox is sharing AC power
Remedy
Make sure the AC power plug is
plugged into a properly grounded
120V (nominal) wall outlet.
Some wall outlets are controlled by a
wall switch. Try flipping the switches
in the room, especially those near
the wall outlet. Also check the
location's circuit breakers.
Press the circuit breaker's reset
button. Allow 10 minutes before
attempting to reset; otherwise, the
reset will fail.
If the circuit breaker continues to trip,
move one or more components to
another WattBox.
To turn the outlet on, log in to the
WattBox interface or press the power
button.
Turn the component power on.
Connect WattBox to a dedicated