Troubleshooting - WattBox WB-800VPS-IPVM-12 Quick Start Manual

TROUBLESHOOTING

Symptom Possible Cause
Wattbox is not Wattbox is not turned on.
receiving power
No power is being supplied.
(the System
Status LED is
not illuminated).
Too many devices are connected, causing an
overload, tripping the WattBox's internal circuit
breaker.
The attached Component is plugged into a controlled outlet
component is and the outlet is off.
not receiving
In some instances, a component plugged into a
power from the
switched outlet won't automatically power itself
WattBox.
up when the Wattbox is turned on.
Speakers emit Wattbox is sharing AC power with equipment
a humming or that is not properly grounded.
buzzing noise.
The speakers are sharing a filter with noisy gear. Move the power cords for the speakers (or the noisy
Page 10
Remedy
If the WattBox power button does not show amber, press it.
Make sure the AC power plug is plugged into a properly
grounded 120V (nominal) wall outlet.
Some outlets are controlled by a wall switch. Try flipping the
switches in the room, especially those near the wall outlet.
Also check the location's circuit breakers.
Press the circuit breaker reset button. Allow 10 minutes before
attempting to reset, otherwise the reset will fail.
If the circuit breaker continues to trip, move one or more
components to another Wattbox.
Log in to the Wattbox interface to turn the outlet on.
Turn the component power on.
Connect Wattbox to a dedicated outlet.
Unplug different components from Wattbox one at a time to
see if the noise stops.
components) to a different outlet filter bank.