Troubleshooting
SiriusXM Radio
"Check Antenna" appears.
• Check that the antenna cable is connected to
the SirirusXM-Connect Vehicle Tuner.
• Check the antenna cable for damage and
kinks. Replace the antenna cable if damaged.
SiriusXM products are available at your local
car audio retailer or online at
https://shop.siriusxm.com/all-parts/.
"Check Tuner" appears.
• Check that SiriusXM-Connect Vehicle Tuner
is securely connected to the unit (P.35), or
the Tuner is damaged.
"Subscription Updated" appears.
• Your subscription is updated. Press the
appropriate button to clear the message.
"Channel Unavailable" appears.
• The selected channel is not available. For
more information about SiriusXM channel
lineup, visit www.siriusxm.com.
"No Signal" appears.
• Verify that your vehicle is outdoors with a
clear view of the sky.
• Verify that the SiriusXM magnetic base
antenna is mounted on a metal surface on
the outside of the vehicle.
• Move the SiriusXM antenna away from any
obstructions.
• Check the antenna cable for damage and
kinks.
• Consult the SiriusXM-Connect Vehicle Tuner
installation manual for more information on
antenna installation.
"Channel Unsubscribed" appears.
• The selected channel is not subscribed.
If you have questions about your subscription
package or would like to subscribe to this
channel, in the USA, visit www.siriusxm.com
or call 1-866-635-2349; in Canada, visit www.
siriusxm.ca/activate or call 1-888-539-7474.
"Channel Locked" appears.
• The selected channel is locked by the Parental
Control feature. Enter the correct password to
unlock. (P.13)
Troubleshooting
SiriusXM Radio
"Check Antenna" appears.
• Check that the antenna cable is connected to
the SirirusXM-Connect Vehicle Tuner.
• Check the antenna cable for damage and
kinks. Replace the antenna cable if damaged.
SiriusXM products are available at your local
car audio retailer or online at
https://shop.siriusxm.com/all-parts/.
"Check Tuner" appears.
• Check that SiriusXM-Connect Vehicle Tuner
is securely connected to the unit (P.35), or
the Tuner is damaged.
"Subscription Updated" appears.
• Your subscription is updated. Press the
appropriate button to clear the message.
"Channel Unavailable" appears.
• The selected channel is not available. For
more information about SiriusXM channel
lineup, visit www.siriusxm.com.
"No Signal" appears.
• Verify that your vehicle is outdoors with a
clear view of the sky.
• Verify that the SiriusXM magnetic base
antenna is mounted on a metal surface on
the outside of the vehicle.
• Move the SiriusXM antenna away from any
obstructions.
• Check the antenna cable for damage and
kinks.
• Consult the SiriusXM-Connect Vehicle Tuner
installation manual for more information on
antenna installation.
"Channel Unsubscribed" appears.
• The selected channel is not subscribed.
If you have questions about your subscription
package or would like to subscribe to this
channel, in the USA, visit www.siriusxm.com
or call 1-866-635-2349; in Canada, visit www.
siriusxm.ca/activate or call 1-888-539-7474.
"Channel Locked" appears.
• The selected channel is locked by the Parental
Control feature. Enter the correct password to
unlock. (P.13)
Trou bleshooting
SiriusXM Radio
"Check Antenna" appears.
• Check that the a ntenna cable is connected to
the SirirusXM-Connect Veh icle Tun er.
• Check the anten na cable for damage and
kinks. Replace the antenna ca ble if damaged.
SiriusXM prod ucts are available at your loca l
car audio retailer or on line at
https://shop.si ri usxm.com/a I I-parts/.
"Check Tuner" appears.
• Check that SiriusXM-Connect Vehicle Tu ner
is securely connected to the u n it (P.35), or
the Tu ner is damaged.
"Subscription Updated" appears.
• You r subscription is updated. Press the
appropriate button to clear the message.
"Channel Unavailable" appears.
• The selected channel is not ava ilable. For
more information a bout SiriusXM channel
lineup, visit
www.siriusxm.com.
00
"No Signal" appears.
• Verify that you r vehicle is outdoors with a
clear view of the sky.
• Verify that the SiriusXM mag netic base
antenna is mounted on a metal surface on
the outside of the veh icle.
• Move the SiriusXM antenna away from any
obstructions.
• Check the a ntenna cable for damage and
kinks.
• Consult the SiriusXM-Connect Veh icle Tuner
i nsta l l ation manual for more information on
antenna installation.
"Channel Unsubscribed" appears.
• The selected channel is not subscribed.
If you have q uestions about your subscription
package or would l i ke to su bscribe to this
channel, in the USA, visit
wJw.siriusxm.com
or call 1 -866-635-2349; in Canada, visit
www.
siriusxm.ca/activate
or call 1 -888-539-7474.
"Channel Locked" appears.
• The selected channel is locked by the Parental
Control feature. Enter the correct password to
u nlock. (P. 13)
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