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Problem
There is no apparent change in the
picture quality when the picture
settings are changed in the
menu
When playing a BD-Live disc, the
screen is black
HDMI connections
Problem
The 4:3 aspect ratio picture expands
left and right or the picture size is
incorrect
BD-Live and USB connections
Problem
Cannot connect access BD-Live
content
After connecting to the Internet,
cannot download a file
File was downloaded, but playback
from file pauses
20
Solution
• Depending on the video
type, changes may not be
apparent.
• Erase BD Storage. See
"Erasing BD-Live storage" on
page 15.
• Make sure that your Internet
connection is working.
• Make sure that the Internet
cable is connected securely
and correctly to your player
and the Internet jack. Some
discs require an Internet
connection to play.
Solution
• Change TV Aspect to 16:9.
See "Selecting the TV aspect
ratio" on page 12.
Solution
• Make sure that the BD-Live
Disc you are using is a legal
copy.
• Make sure that the USB flash
drive is connected correctly
and securely.
• Make sure that the network
connection is working.
• Erase BD Storage. See
"Erasing BD-Live storage" on
page 15.
• Make sure that the Internet
connection is working.
• Try a different USB flash
drive.
• Make sure that the USB flash
drive is a USB 2.0 device.
Using a USB 1.1 device may
cause pausing.
• Try a different USB flash
drive.
www.insigniaproducts.com
NS-BRDVD3-CA Blu-Ray Disc Player
Other playback problems
Problem
Audio and video pause momentarily
Blu-ray Disc or DVD does not play
Picture-in-Picture (PIP) does not work
on a Blu-ray Disc
No subtitles
Cannot change the viewing angle
Resume function does not work
Solution
• This happens when your
player is changing chapters
in a playlist.
• When playing a disc that is
recorded on both layers,
audio and video may pause
when your player is
changing layers.
• Make sure that the disc has
the correct region code.
• Check the rating on the disc.
You may have set parental
controls to block that rating.
• Some Blu-ray discs will only
play over an HDMI
connection.
• Make sure that the disc
supports PIP mode.
• Turn on subtitles. See
"Selecting the subtitle
language" on page 11.
• Make sure that the disc was
recorded with subtitles. If
the disc has subtitles, a
subtitle option should
appear on the disc's menu.
• Some discs are not recorded
with multiple viewing
angles. Check the
documentation that came
with the disc.
• Not all scenes on a disc have
multiple viewing angles.
Check the documentation
that came with the disc.
• If you press
(stop) twice,
the resume information is
erased.
• Some discs do not support
the resume function.
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