Tv Screen And Video; Hdmi Connections; Bd-Live And Usb Connections - Insignia NS-WBRDVD - Blu-Ray Disc Player User Manual

Problem
The player is on and the logo and
menu appear, but there is no image
from the disc
The player freezes when reading a disc

TV screen and video

Problem
Video does not appear on the TV
screen or the picture is distorted
Video is not output in high definition
The 4:3 aspect ratio picture expands
left and right or the picture size is
incorrect
22
Solution
• Make sure that the disc is not
dirty. For instructions on
cleaning a disc, see
"Cleaning discs" on page 20.
• Reset your player. For
instructions, see "Resetting
your player" on page 21.
• Reset your player. For
instructions, see "Resetting
your player" on page 21.
When you see "loading" on
the screen, press
(open/close) to open the disc
tray and remove the disc.
Clean the disc. (For
instructions, see "Cleaning
discs" on page 20), then try
the disc again.
• If your player freezes again,
the disc may contain some
content that is not
compatible with your player.
Do no try playing the disc
with your player.
Solution
• Make sure that the TV is
connected to the correct
jacks on the back of your
player.
• Make sure that the TV is set
to the correct video input
source.
• The TV may be in screen
saver mode. Check the
documentation that came
with the TV for instructions
about "waking" your TV.
• Reset your player. For
instructions, see "Resetting
your player" on page 21.
• High definition video cannot
be output through the VIDEO
OUT jack. You must connect
the TV to your player using
the COMPONENT OUT jacks
or HDMI jack.
• Make sure that the correct
HDMI or component video
resolution has be selected in
the Setup menu. See
"Selecting the video output
resolution" on page 13.
• Depending on the Blu-ray
Disc, output from the
COMPONENT VIDEO OUT
jacks may be restricted to
480p.
• Use the TV to change the
aspect ratio. See the
documentation that came
with the TV.
• When using a component
video cable, set TV Aspect
to 4:3 Pan & Scan.
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NS-WBRDVD Connected Blu-Ray Disc Player
Problem
There is no apparent change in the
picture quality when the picture
settings are changed in the
menu
When playing a BD-Live disc, the
screen is black

HDMI connections

Problem
The 4:3 aspect ratio picture expands
left and right or the picture size is
incorrect

BD-Live and USB connections

Problem
Cannot connect access BD-Live
content
After connecting to the Internet,
cannot download a file
File was downloaded, but playback
from file pauses
Solution
• Depending on the video
type, changes may not be
apparent.
• Erase BD Storage. See
"Erasing BD-Live storage" on
page 16.
• Make sure that your Internet
connection is working.
• Make sure that the Internet
cable is connected securely
and correctly to your player
and the Internet jack. Some
discs require an Internet
connection to play.
Solution
• Change TV Aspect to 16:9.
See "Selecting the TV aspect
ratio" on page 13.
Solution
• Make sure that the BD-Live
Disc you are using is a legal
copy.
• Make sure that the USB flash
drive is connected correctly
and securely.
• Make sure that the network
connection is working.
• Erase BD Storage. See
"Erasing BD-Live storage" on
page 16.
• Make sure that the Internet
connection is working.
• Try a different USB flash
drive.
• Make sure that the USB flash
drive is a USB 2.0 device.
Using a USB 1.1 device may
cause pausing.
• Try a different USB flash
drive.