Pitney Bowes Connect+ Series Operator's Manual
Mailing & shipping systems
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- Operator's manual (367 pages) ,
- Operator's manual (349 pages)
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Summary of Contents for Pitney Bowes Connect+ Series
- Page 1 Shipping & Mailing Postage Meters Connect+® Series, SendPro® P Mailing & Shipping Systems SendPro P 1000-3000 Connect+ Series 500W-3000 Shipping User Guide UK English Edition SDC2137E 18 July 2024...
- Page 2 Connect+® Series, SendPro® P, Connect+® 1000, SendPro® P1000, Connect+® 2000, SendPro® P2000, Connect+® 3000, SendPro® P3000, E-Z Seal, IntelliLink, WEIGH-ON-THE-WAY, W-O-W, PB Postage™, INVIEW, Purchase Power, and Pitney Bowes Supply Line are trademarks or registered trademarks of Pitney Bowes Inc. All other trademarks are trademarks or registered trademarks of the respective owners.
- Page 3 Important: Alerts you to conditions or practices that could adversely affect equipment operation if instructions are not followed exactly. Note: Provides a comment or explanation of the associated topic.
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Page 4: Table Of Contents
Voiding a shipping label Dropping off Parcelforce Items Arranging Re-Delivery - Parcelforce Changing Delivery Address - Parcelforce Returning Item to Sender - Parcelforce Tracking a shipment Searching for a shipment in PitneyShip Pro Enabling Cost Accounts Pitney Bowes Shipping Operator Guide July 2024... - Page 5 Applying a Cost Account to a Shipping Label Where is my Parcel? Shipment delivery issues Incurring surcharges Making a Claim Changing the label roll in the shipping label printer Ordering label rolls and printer ink Pitney Bowes Shipping Operator Guide July 2024...
- Page 6 1 - Safety In this section Safety information...
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Page 7: Safety Information
To obtain Pitney Bowes supplies, please contact our Supply Line™ to place orders. Material Safety Data Sheets can be obtained on the web or from our Supply Line™. - Page 8 Pitney Bowes. In case of an ink spill, leaking ink or excessive ink accumulation, immediately disconnect the power cord from the wall plug and contact Pitney Bowes. Please refer to the country contact sheet supplied with your system.
- Page 9 Please refer to the country contact sheet supplied with your system. Contact information can also be found at pitneybowes.com/uk Servicing This product is serviceable. Outside the USA please refer to the country contact sheet supplied with your system. Contact information can also be found at pitneybowes.com/uk Pitney Bowes Shipping Operator Guide July 2024...
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Page 10: Pitneyship Pro
2 - PitneyShip Pro In this section What is PitneyShip Pro? Getting started with PitneyShip Pro Adding postage to your PitneyShip Pro account Adding an address to the Address Book Editing or deleting an address Changing the sender's or return address Managing your email notifications Creating a shipping label Creating a label from an address... -
Page 11: What Is Pitneyship Pro
Select any of the buttons within the Shipping tile in the Home screen to access the login screen. Your login details should be the same as your Pitney Bowes account. If you do not receive or mislay the welcome email please contact your local Pitney Bowes office for further support. -
Page 12: Adding An Address To The Address Book
The updated address appears in the list of addresses. If you select Delete: a. You are asked to confirm that you want to delete the address. b. To delete the address, select Delete. Pitney Bowes Shipping Operator Guide July 2024... -
Page 13: Changing The Sender's Or Return Address
You enter the information required for creating the label in a series of screens. To continue from one screen to the next, select the blue down arrow on the right side of each screen. Your progress is displayed along the bottom of the screen. Pitney Bowes Shipping Operator Guide July 2024... - Page 14 Select the blue down arrow on the right side of the screen to continue. e. Select the tick box to confirm you have read and agree to the Parcelforce requirements. f. Select the blue down arrow on the right side of the screen to continue. Pitney Bowes Shipping Operator Guide July 2024...
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Page 15: Creating A Label From An Address
Depending on the carrier you may be prompted to enter the weight of your shipment. If entering a weight under one kilogram, as an example, key in 0.5. If you have an attached USB scale, place the package on your scale and click the scale button. Pitney Bowes Shipping Operator Guide July 2024... -
Page 16: What Are The Maximum Weight And Dimensions For Parcelforce Services
If you send a parcel beyond the specified measures or weights, your parcel may still be processed but may be delayed or potentially cause damage to your and other parcels in the network or be returned to you. In either case your shipment will incur additional surcharges. Pitney Bowes Shipping Operator Guide July 2024... -
Page 17: Parcel Content Restrictions
Choosing Collection with Parcelforce After selecting the Parcelforce service when creating your label you will be able to select Collection. This will incur an additional charge and the system will show your updated cost. Pitney Bowes Shipping Operator Guide July 2024... -
Page 18: Adding A Shipment Memo In Pitneyship Pro
History screen. To reprint a shipping label you’ve just printed 1. On the Carrier screen you will see the message Label Completed. Click the Reprint This Label link next to the Label Completed message. Pitney Bowes Shipping Operator Guide July 2024... -
Page 19: Voiding A Shipping Label
Status column. 5. Click Void Label. Read the information and certify that you will not be using the shipping label by selecting the check box provided. 6. Click Yes to cancel the label. Pitney Bowes Shipping Operator Guide July 2024... -
Page 20: Dropping Off Parcelforce Items
Note: for international shipments, legal regulations in the destination country may affect the possibility of changing an address. Returning Item to Sender - Parcelforce One delivery attempt must be completed before any change can be made. Pitney Bowes Shipping Operator Guide July 2024... -
Page 21: Tracking A Shipment
To change between ascending and descending sorting for a label in the shipping list, click on the appropriate column title. For example, to change the sorting for the carrier, click on the Carrier column title. Pitney Bowes Shipping Operator Guide July 2024... -
Page 22: Enabling Cost Accounts
Where is my Parcel? You can see the tracking status of your parcel by using the History button. Pitney Bowes Shipping Operator Guide July 2024... -
Page 23: Shipment Delivery Issues
Making a Claim If you wish to place a claim for a damaged, lost or delayed parcel, or to dispute a delivery, please contact us. For Parcelforce enquiries please visit the Parcelforce website. Pitney Bowes Shipping Operator Guide July 2024... - Page 24 For damaged, lost or missing contents claims, the lowest of the cost/sale price of the contents will be used to settle a claim subject to the maximum compensation available on the service used, allowing for wear and tear and depreciation (where appropriate). Pitney Bowes Shipping Operator Guide July 2024...
- Page 25 2 • PitneyShip Pro Changing the label roll in the shipping label printer Ordering label rolls and printer ink To order label rolls or printer ink for PitneyShip Pro shipping: Visit the Pitney Bowes Online Shop Pitney Bowes Shipping Operator Guide July 2024...
- Page 26 3001 Summer Street Stamford, Connecticut 06926 www.pitneybowes.com PB Form SDC2137E © Pitney Bowes Limited, 2024 We have made every reasonable effort to assure the accuracy and usefulness of this guide, however we cannot assume responsibility for errors or omissions or liability for the misuse or misapplication of our products.
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