Eaton Tripp Lite AVR750UNC Advanced User's Manual
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Eaton Tripp Lite AVR750UNC Advanced User's Manual

Eaton Tripp Lite AVR750UNC Advanced User's Manual

Cloud connected ups system
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Eaton Tripp Lite Series Cloud Connected UPS System
Advanced User's Guide
AVR750UNC (AG-0786)
p/n: 934927
Revision B

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  • Page 1 Eaton Tripp Lite Series Cloud Connected UPS System Advanced User’s Guide AVR750UNC (AG-0786) p/n: 934927 Revision B...
  • Page 2 This Class A digital device apparatus complies with Canadian ICES-003. CAN-ICES-003A / NMB-003A ©Copyright 2023 Eaton, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the express written approval of Eaton.
  • Page 3 Use tools with insulated handles. Phillips and Pozidriv are registered trademarks of Phillips Screw Company. ECopyright 2008–2010 Eaton Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be • The battery supplied with the system contains small amounts of toxic materials. To avoid reproduced in any way without the express written approval of Eaton Corporation.
  • Page 4 P P r r o o d d u u c c t t S S a a f f e e t t y y • Changes or modifications not expressly approved by the party responsible for compliance can void the user’s authority to operate the equipment.

  • Page 5: Table Of Contents

    5 5 U U P P S S M M a a i i n n t t e e n n a a n n c c e e a a n n d d T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g ..........................................5 5 4 4 Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 6 6 6 S S p p e e c c i i f f i i c c a a t t i i o o n n ..........................................................5 5 8 8 6.1 Product Specifications ..........................58 Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 7 The Eaton Tripp Lite Series AVR750UNC line interactive cloud-connected UPS system utilizes the Eaton Remote Monitoring Application supported by Eaton’s Brightlayer platform so that users can connect to their UPS anywhere. Receive alerts, control outlets, or shutdown devices – all from the touch of a mobile device or desktop computer.

  • Page 8: Package Contents

    D D i i m m e e n n s s i i o o n n s s Figure 1. AVR750UNC (AG-0786) Dimensions [7.4”] [12”] [4”] Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...

  • Page 9: Physical Features

    Battery-protected outlets- Main Circuit breaker Switched battery-protected outlets- Load 1 Input line cord Switched battery-protected outlets- Load 2 Ethernet port Line and alarm status indicators USB-C configuration port Power button Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...

  • Page 10: Ups Installation

    U U P P S S I I n n s s t t a a l l l l a a t t i i o o n n The Eaton Tripp Lite Series AVR750UNC UPS System is easily installed on a desktop or a shelf. Keyhole mounting tabs on the rear of the UPS allow for easy wall-mount installation.

  • Page 11: Wall Mount Installation

    [0.8”] [3.5”] [4.0”] [7.5”] Center the UPS keyhole openings over the screw heads, push towards the wall, and then down lightly to lock the UPS onto the screws. Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...

  • Page 12: Turning The Ups On

    The outlets marked BATTERY BACKUP offer UPS battery backup support during power failures. The main outlet group, load one and two switched outlets, can be controlled via the Eaton Remote Monitoring Application. Connect your vital computer equipment to these outlets.

  • Page 13: Led Indicators

    *Line Mode Overload Alert Condition - 110%±10%, goes to fault after 5 minutes; Overload Fault Condition - 120%±10%, goes to fault immediately **Battery Mode Overload Alert Condition - 110%±10%, shuts down in 5 seconds; Battery Mode Overload Fault Condition - 120% ±10%, shuts down immediately Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...

  • Page 14: Communication Ports

    The Command Line Interface (CLI) is intended mainly for automated configuration of the network and time settings of the Eaton Tripp Lite Series UPS. It can also be used for troubleshooting and remote reboot/reset of the network interface in case the web user interface is not accessible.

  • Page 15: Command Line Interface

    Figure 6. Enter Password Enter a User Command from Table 3 and press the Enter button. The information will be displayed on the screen. Figure 7. Command Output Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 16 The length must be less than 20 characters reconfigured successfully. get_proxy_port Get the port PROXY port is - 8080 set_proxy_port Set the port Proxy port number Any range between 0-65535 reconfigured successfully. Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 17 Get IOT DPS connection IOT Connected. get_iot_connection_ Get IOT Connection IoT initial state. reason status and reason. get_iot_dps_endpoint Get IOT DPS endpoint. IOT DPS endpoint - global.azure-devices- provisioning.net Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 18 This command reboots the card to complete the network settings configuration. factory_reset_card Factory reset the card Returns the network settings (IPV4) and password back to default values. Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 19 W W e e l l c c o o m m e e t t o o t t h h e e E E a a t t o o n n R R e e m m o o t t e e M M o o n n i i t t o o r r i i n n g g A A p p p p l l i i c c a a t t i i o o n n The Eaton Tripp Lite Series cloud-connected UPS systems are managed by the Eaton Remote Monitoring Application supported by Eaton's Brightlayer platform so that users can connect to their UPS anywhere.

  • Page 20: User Enrollment And Activation

    User Enrollment and Activation Click the Sign-Up link on the login screen. Please read and check the box agreeing to the EATON CORPORATION END USER LICENSE AGREEMENT FOR Brightlayer Software Suites Remote Monitoring. Then click Next. Figure 10. Sign In Screen and End User License Agreement...
  • Page 21 Enter a valid email address to verify your account. A verification code will then be sent to your email account. Click Next. Click Next. Enter the verification code and click Next. Figure 11. Create an Account and Verify Code Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 22 User Enrollment and Activation Enter the account information to complete the account creation. Eaton recommends that the Two-factor Authentication option remain enabled to prevent unauthorized access to the account. When finished, click Next. The new user account has now been created; press. Press the log-in button, and an email notification will be sent to activate the account.
  • Page 23 Click the Activate Account button provided in the email notification. Figure 13. Email Activation Notification Click on Set up to set up an account password. Figure 14. Set Up Password Screen Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 24 User Enrollment and Activation 10. Create a password that meets the requirements to log into the application. When finished, click Next. Figure 15. Set Up Password Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 25 11. Set up the authentication method that is available to access the account. Click Setup. 12. Enter a phone number and click Receive a Code via SMS. Figure 16. Security Authentication Setup Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 26 User Enrollment and Activation 13. Enter the code received via SMS. Click Verify. 14. Click Continue once the code has been accepted. Figure 17. Continue Setup Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 27 If joining an existing organization, contact the administrator to obtain the organizational code and clickJoin and Existing Organization. 16. Enter the name of the new organization. Click Create Organization. Figure 18. Create a New Organization Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 28 User Enrollment and Activation 17. The new organization has been created, and the initial enrollment has been completed. Click Finish, Figure 19. Organization Created Successfully Figure 20. Organization Management Screen Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...

  • Page 29: User Interface

    U U s s e e r r I I n n t t e e r r f f a a c c e e The Eaton Remote Monitoring Application includes a simple summary and detailed views of the connected devices.

  • Page 30: Organizational Summary Screen

    Table 4. Organizational Summary Screen Sections ① Organizational Hierarchy Menu ⑤ User Menu ② Tabs Menu ⑥ Timeline Widget ③ Help Menu ⑦ Groups Widget ④ Settings Menu ⑧ Devices Widget Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 31 Figure 22 Selecting a Device in the Organizational Hierarchy Menu will display the Device Summary Screen, which provides essential information on the status of the UPS. See Figure 38 Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...

  • Page 32: Organizational Hierarchy Menu

    4 4 . . 5 5 . . 3 3 H H e e l l p p M M e e n n u u Help Menu- clicking on this menu will explain how to contact Eaton for help and the privacy policy.

  • Page 33: Settings Menu

    4 4 . . 5 5 . . 4 4 S S e e t t t t i i n n g g s s M M e e n n u u Settings Menu- provides access to all application user settings and configuration settings. Figure 28. Settings Menu Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...

  • Page 34: User Menu

    • User Management Settings- allows administrators to invite other users or coworkers to enroll in the Eaton Remote Management Application either as users or as administrators. It also provides control over deleting, disabling, or enabling user accounts (see 4.6 Managing Users).
  • Page 35 This screen is where you can export events into a .csv file, a feature that greatly aids in data analysis and reporting. This comprehensive feature helps keep track of all critical events and alarms and can be accessed via the Timeline navigation tab. Figure 31. Timeline Widget Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 36 Organizational Summary Screen Figure 32. Event Details Figure 33. Timeline Screen Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...

  • Page 37: Groups Widget

    The Groups Widget provides a view of Groups or Child Groups within an Organizational hierarchy and allows users to view all Groups within an Organization. Figure 34. Groups Widget Figure 35. View All Groups Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...

  • Page 38: Device Widget

    Navigates to the Device Summary Screen and allows users to display all the details for a specific Device. (See Figure 37). Figure 36. Device Widget Figure 37. Device Management Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 39 ④ Device Details ⑧ Trends Device Summary Screen Banner- changes colors, indicating the different UPS operational modes. • Blue- Online Normal Mode. • Orange- Online Warning • Red- Online Alarm Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 40 Device Properties-provides the ability to edit or view the Device information. Trends- displays specific UPS performance data that can be customized and downloaded over a 31-day time interval. Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...

  • Page 41: Managing Users

    Fill out the User information. Then select the Invite User button. An email will be sent to invite the new User to the Organization. NOTE The new Users will have to set up an account if they do not have one. See User Enrollment and Activation Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 42 Managing Users Figure 40. Invite New User Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...

  • Page 43: Creating A Group Within An Organization

    C C r r e e a a t t i i n n g g a a G G r r o o u u p p W W i i t t h h i i n n A A n n O O r r g g a a n n i i z z a a t t i i o o n n Click on the Add a Group option on any one of the four areas on the summary screen. Figure 41. Adding a Group Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 44 Enter in a name and then select the parent organization where the new Group will reside. Click Next. Figure 42. Group Details Move any existing Groups to the newly created Group (if applicable). Figure 43. Move Groups Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 45 Figure 44. Select Users Choose between the default image or upload a new photo to help identify the Group. Click Add Group when finished. Figure 45. Display Preferences Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 46 Creating a Group Within An Organization The newly created Group has now been created under the Acme Organization and can now be viewed on the application Organizational Hierarchy Screen. Figure 46. New Group Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...

  • Page 47: Adding A Device

    Click on the organization or the group to which the device will be added in the Organizational Hierarchy Menu. Click one of the three areas of the Group Screen or in the Device Management Screen (see Figure 37). Figure 47. Add Device Options Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 48 Enter all of the required information about the device. Click Save Device. Figure 48. Add Device NOTE The GUID can be found on the QR code sticker on the UPS cover. QR Code Serialized GUID Web App URL Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 49 Connect an Ethernet cable (not supplied) from an active network connection to the port on the UPS. Navigate to the Organizational Summary screen and click on devices. Select the Add Device icon button. Select OK to allow camera access. Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 50 Adding a Device Figure 50. Adding a Device Scan the QR code on the UPS cover. QR Code Serialized GUID Web App URL Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 51 Scan the QR code label on the UPS with an NFC enabled smartphone or tablet device and create an account if needed. Navigate to the Eaton Remote Monitoring Organizational Summary Screen. Select the Add Device icon button Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 52 If the IPv4 method selected is Static then the subnet mask and default gateway address must be entered. 10. Set the Proxy IP address and the Proxy Port number. NOTE An additional proxy user name and password may be required. Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 53 11. Click Save Configuration Profile. The Profile is now saved and ready to apply to the UPS. 12. Select a NFC profile. 13. Scan the QR code on label of the UPS to obtain the GUID. QR Code Serialized GUID Web App URL Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 54 The NFC label location may vary depending on the UPS model. Figure 53. UPS NFC Label Location Example 15. The device is now updated with the configuration. Figure 54. Application Update Success Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...

  • Page 55: Setting Alerts And Notifications

    Three categories of notifications can be enabled or disabled. Alarms- Alarms, Incidents, Device Faults Warning Events- Threshold Warnings, Device Warnings Device Events- Status Changes, Informational Events Figure 55. Preferences Notifications Screen Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...

  • Page 56: Setting Custom Notifications

    Click on the Add Custom Notification button at the bottom of the page or the three dots on the right hand side of the page to add a Custom Notification. Figure 56. Add Custom Notification Select the Group or Organization. Figure 57. Select Groups Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 57 Setting Custom Notifications Select the Device Type. Figure 58. Device Type Choose the Device. Figure 59. Select the Device Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 58 Enable the Advanced feature in the top left corner to set a custom notification delay. Figure 60. Select Event Types Select the User that will receive the notifications. Figure 61. Add Users Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 59 Give the Notification a name and enable email or text notifications. Click Add Notification. Figure 62. Set Name of Notification The notification is now created and active. Figure 63. Custom Notification Success Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...

  • Page 60: Battery Replacement

    ONLY. There are NO USER-SERVICEABLE PARTS inside the UPS. The battery circuit is not isolated from AC Mains Input. Replace the UPS battery with an Eaton-supplied battery ONLY! Ensure the UPS has been powered off and safely isolated from AC input power before replacing the battery. Although the UPS may be disconnected from the utility power, a hazardous voltage may still be present through the UPS battery.

  • Page 61: Storage

    Eaton, Powerware, and BladeUPS are registered trademarks of Eaton Corporation or its subsidiaries and affiliates. Phillips and Pozidriv are registered trademarks of Phillips Screw Company. ECopyright 2008–2010 Eaton Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the express written approval of Eaton Corporation.

  • Page 62: Troubleshooting

    Plug the devices back in, one at a time. If the problem persists, contact Eaton support. Battery voltage is too low Charge the battery at least six hours. Backup time too short Battery is defective Replace the battery. Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...

  • Page 63: Service And Support

    S S e e r r v v i i c c e e a a n n d d S S u u p p p p o o r r t t If you have any questions or problems with the UPS, call your Local Distributor or Eaton Support at one of the following telephone numbers and ask for a UPS technical representative.

  • Page 64: Product Specifications

    50 or 60 Hz follows the AC input frequency Frequency Battery cold start is 60Hz only 4 ~ 6 ms (Max < 10 ms) Transfer time AC to DC Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 65 Table 12. Weights and Dimensions AVR750UNC (AG-0786) Net Weight, lb. (kg) 17 lbs (7.3 kg) H x W x D, in. (cm) 4.0 × 7.4 × 12 (10.6 × 19.0 × 30.5) Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 66 Qty (6) battery and surge protected 5–15 outlets, with two switched outlet groups Quantity two main 5–15 outlets Receptacle quantity and type Quantity four switched 5–15 outlets Quantity six surge-only protected 5–15 outlets Eaton Tripp Lite Series Cloud Connected UPS System User Guide 934927—Rev B...
  • Page 67 934927B 934927 B...

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Ag-0786

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