Eaton Tripp Lite Series Advanced User's Manual
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Eaton Tripp Lite Series Advanced User's Manual

Eaton Tripp Lite Series Advanced User's Manual

Cloud connected ups systems
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Eaton Tripp Lite Series Cloud Connected UPS Systems
Advanced User's Guide
BC350RNC (AG-075F)
BC600RNC (AG-0760)
BC850RNC (AG-0761)
p/n: 934859
Revision B

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  • Page 1 Eaton Tripp Lite Series Cloud Connected UPS Systems Advanced User’s Guide BC350RNC (AG-075F) BC600RNC (AG-0760) BC850RNC (AG-0761) p/n: 934859 Revision B...
  • Page 2 This Class B digital device apparatus complies with Canadian ICES-003. CAN-ICES-003(B) / NMB-003(B) ©Copyright 2024 Eaton, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the express written approval of Eaton.
  • Page 3 Use tools with insulated handles. Phillips and Pozidriv are registered trademarks of Phillips Screw Company. ECopyright 2008–2010 Eaton Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be • The battery supplied with the system contains small amounts of toxic materials. To avoid reproduced in any way without the express written approval of Eaton Corporation.
  • Page 4 P P r r o o d d u u c c t t S S a a f f e e t t y y • Changes or modifications not expressly approved by the party responsible for compliance can void the user’s authority to operate the equipment.

  • Page 5: Table Of Contents

    5.5.7 Groups Widget........................... 34 5.5.8 Device Widget ........................... 34 5.6 Managing Users ............................38 5.7 Creating a Group Within An Organization ....................... 39 5.8 Adding a Device ............................43 Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 6 8 8 S S p p e e c c i i f f i i c c a a t t i i o o n n s s ......................................................... . 6 6 2 2 8.1 Product Specifications ..........................62 Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...

  • Page 7: Overview

    Alarm remains silent in backup mode, sounding only when imperative. • Auto-restart during AC recovery. • Overload protection when operating on AC and Battery modes. • Input voltage out-of-range protection. Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...

  • Page 8: Package Contents

    D D i i m m e e n n s s i i o o n n s s Figure 1. BC350RNC(AG-075F) and BC600RNC(AG-0760) Dimensions 58.0 [10.3] [2.30] Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...

  • Page 9: Physical Features

    Circuit breaker 5-15 AC input line cord Cable management secure point Power switch USB-C port Green LED indicator RJ45 Ethernet port Red LED indicator Near Field Communications (NFC) Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 10 Circuit breaker 5-15 AC input line cord Cable management secure point Power switch USB-C port Green LED indicator RJ45 Ethernet port Red LED indicator Near Field Communications (NFC) Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...

  • Page 11: 2 I I N N S S T T A A L L L L A A T T I I O O N

    U U P P S S I I n n s s t t a a l l l l a a t t i i o o n n The Tripp Lite Series UPS System can be installed in various orientations, as described in this chapter. Remove the UPS from its packaging and inspect it for damage that may have occurred during shipping.

  • Page 12: Standard Mounting Installation

    S S t t a a n n d d a a r r d d M M o o u u n n t t i i n n g g I I n n s s t t a a l l l l a a t t i i o o n n The Tripp Lite Series UPS system can be installed in the following standard mounting orientation.

  • Page 13: Wall Mount Installation

    W W a a l l l l M M o o u u n n t t I I n n s s t t a a l l l l a a t t i i o o n n The Tripp Lite Series UPS system includes four M4 x 20 mm Phillips self-tapping screws that should be installed directly into the center of a wood wall stud for mounting the UPS in a vertical or horizontal orientation.
  • Page 14 To detach the UPS from the wall, lightly push up on the bottom of the UPS to release it from the wall. Carefully lift the UPS off the wall. Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...

  • Page 15: 3 O O P P E E R R A A T T I I O O N

    NOTE The Tripp Lite Series UPS system is designed to support electronic equipment only. You will overload the UPS if the total volt-amp (VA) ratings for all the equipment connected to the outlets exceeds the UPS output capacity. To find your equipment’s VA ratings, look at its nameplate.

  • Page 16: Turning The Ups Off

    L L E E D D I I n n d d i i c c a a t t o o r r s s The Tripp Lite Series UPS system rear panel indicates the UPS status via the UPS LED indicators.

  • Page 17: Communication Ports

    The Command Line Interface (CLI) is intended mainly for automated configuration of the network and time settings of the Eaton Tripp Lite Series UPS. It can also be used for troubleshooting and remote reboot/reset of the network interface in case the web user interface is not accessible.
  • Page 18 Figure 13. Enter Password Enter a User Command from Table 3 and press the Enter button. The information will be displayed on the screen. Figure 14. Command Output Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 19 The length must be less than 20 characters reconfigured successfully. get_proxy_port Get the port PROXY port is - 8080 set_proxy_port Set the port Proxy port number Any range between 0-65535 reconfigured successfully. Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 20 Get IOT DPS connection IOT Connected. get_iot_connection_ Get IOT Connection IoT initial state. reason status and reason. get_iot_dps_endpoint Get IOT DPS endpoint. IOT DPS endpoint - global.azure-devices- provisioning.net Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 21 This command reboots the card to complete the network settings configuration. factory_reset_card Factory reset the card Returns the network settings (IPV4) and password back to default values. Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...

  • Page 22: Welcome To The Eaton Remote Monitoring Application

    W W e e l l c c o o m m e e t t o o t t h h e e E E a a t t o o n n R R e e m m o o t t e e M M o o n n i i t t o o r r i i n n g g A A p p p p l l i i c c a a t t i i o o n n The Eaton Tripp Lite Series cloud-connected UPS systems are managed by the Eaton Remote Monitoring Application supported by Eaton's Brightlayer platform so that users can connect to their UPS anywhere.

  • Page 23: User Enrollment And Activation

    User Enrollment and Activation Click the Sign-Up link on the login screen. Please read and check the box agreeing to the EATON CORPORATION END USER LICENSE AGREEMENT FOR Brightlayer Software Suites Remote Monitoring. Then click Next. Figure 17. Sign In Screen and End User License Agreement...
  • Page 24 Enter a valid email address to verify your account. A verification code will then be sent to your email account. Click Next. Click Next. Enter the verification code and click Next. Figure 18. Create an Account and Verify Code Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 25 User Enrollment and Activation Enter the account information to complete the account creation. Eaton recommends that the Two-factor Authentication option remain enabled to prevent unauthorized access to the account. When finished, click Next. The new user account has now been created; press. Press the log-in button, and an email notification will be sent to activate the account.
  • Page 26 Click the Activate Account button provided in the email notification. Figure 20. Email Activation Notification Click on Set up to set up an account password. Figure 21. Set Up Password Screen Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 27 User Enrollment and Activation 10. Create a password that meets the requirements to log into the application. When finished, click Next. Figure 22. Set Up Password Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 28 11. Set up the authentication method that is available to access the account. Click Setup. 12. Enter a phone number and click Receive a Code via SMS. Figure 23. Security Authentication Setup Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 29 User Enrollment and Activation 13. Enter the code received via SMS. Click Verify. 14. Click Continue once the code has been accepted. Figure 24. Continue Setup Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 30 If joining an existing organization, contact the administrator to obtain the organizational code and clickJoin and Existing Organization. 16. Enter the name of the new organization. Click Create Organization. Figure 25. Create a New Organization Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 31 User Enrollment and Activation 17. The new organization has been created, and the initial enrollment has been completed. Click Finish, Figure 26. Organization Created Successfully Figure 27. Organization Management Screen Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...

  • Page 32: User Interface

    U U s s e e r r I I n n t t e e r r f f a a c c e e The Eaton Remote Monitoring Application includes a simple summary and detailed views of the connected devices.

  • Page 33: Organizational Summary Screen

    Table 4. Organizational Summary Screen Sections ① Organizational Hierarchy Menu ⑤ User Menu ② Tabs Menu ⑥ Timeline Widget ③ Help Menu ⑦ Groups Widget ④ Settings Menu ⑧ Devices Widget Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...

  • Page 34: Organizational Hierarchy Menu

    Figure 29 Selecting a Device in the Organizational Hierarchy Menu will display the Device Summary Screen, which provides essential information on the status of the UPS. See Figure 45 Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...

  • Page 35: Tabs Menu

    5 5 . . 5 5 . . 3 3 H H e e l l p p M M e e n n u u Help Menu- clicking on this menu will explain how to contact Eaton for help and the privacy policy.

  • Page 36: Settings Menu

    5 5 . . 5 5 . . 4 4 S S e e t t t t i i n n g g s s M M e e n n u u Settings Menu- provides access to all application user settings and configuration settings. Figure 35. Settings Menu Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...

  • Page 37: User Menu

    • User Management Settings- allows administrators to invite other users or coworkers to enroll in the Eaton Remote Management Application either as users or as administrators. It also provides control over deleting, disabling, or enabling user accounts (see 5.6 Managing Users).

  • Page 38: Timeline Tab

    This screen is where you can export events into a .csv file, a feature that greatly aids in data analysis and reporting. This comprehensive feature helps keep track of all critical events and alarms and can be accessed via the Timeline navigation tab. Figure 38. Timeline Widget Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 39 Organizational Summary Screen Figure 39. Event Details Figure 40. Timeline Screen Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...

  • Page 40: Groups Widget

    Devices. (See Figure 44). Navigates to the Device Summary Screen and allows users to display all the details for a specific Device. (See Figure 44). Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...

  • Page 41: Device Widget

    Organizational Summary Screen Figure 43. Device Widget Figure 44. Device Management Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 42 ④ Device Details ⑧ Trends Device Summary Screen Banner- changes colors, indicating the different UPS operational modes. • Blue- Online Normal Mode. • Orange- Online Warning • Red- Online Alarm Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 43 Device Properties-provides the ability to edit or view the Device information. Trends- displays specific UPS performance data that can be customized and downloaded over a 31-day time interval. Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...

  • Page 44: Managing Users

    Fill out the User information. Then select the Invite User button. An email will be sent to invite the new User to the Organization. NOTE The new Users will have to set up an account if they do not have one. See User Enrollment and Activation Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...

  • Page 45: Creating A Group Within An Organization

    C C r r e e a a t t i i n n g g a a G G r r o o u u p p W W i i t t h h i i n n A A n n O O r r g g a a n n i i z z a a t t i i o o n n Click on the Add a Group option on any one of the four areas on the summary screen. Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 46 Creating a Group Within An Organization Figure 48. Adding a Group Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 47 Enter in a name and then select the parent organization where the new Group will reside. Click Next. Figure 49. Group Details Move any existing Groups to the newly created Group (if applicable). Figure 50. Move Groups Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 48 Figure 51. Select Users Choose between the default image or upload a new photo to help identify the Group. Click Add Group when finished. Figure 52. Display Preferences Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...

  • Page 49: Adding A Device

    Click on the organization or the group to which the device will be added in the Organizational Hierarchy Menu. Click one of the three areas of the Group Screen or in the Device Management Screen (see Figure 44). Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 50 Adding a Device Figure 54. Add Device Options Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 51 Enter all of the required information about the device. Click Save Device. Figure 55. Add Device NOTE The GUID can be found on the QR code sticker on the UPS cover. QR Code Serialized GUID Web App URL Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...

  • Page 52: Adding A Device With The Mobile Application

    Connect an Ethernet cable (not supplied) from an active network connection to the port on the UPS. Navigate to the Organizational Summary screen and click on devices. Select the Add Device icon button. Select OK to allow camera access. Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 53 Adding a Device Figure 57. Adding a Device Scan the QR code on the UPS cover. QR Code Serialized GUID Web App URL Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...

  • Page 54: Device Configuration Via Nfc

    Scan the QR code label on the UPS with an NFC enabled smartphone or tablet device and create an account if needed. Navigate to the Eaton Remote Monitoring Organizational Summary Screen. Select the Add Device icon button Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 55 If the IPv4 method selected is Static then the subnet mask and default gateway address must be entered. 10. Set the Proxy IP address and the Proxy Port number. NOTE An additional proxy user name and password may be required. Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 56 11. Click Save Configuration Profile. The Profile is now saved and ready to apply to the UPS. 12. Select a NFC profile. 13. Scan the QR code on label of the UPS to obtain the GUID. QR Code Serialized GUID Web App URL Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 57 The NFC label location may vary depending on the UPS model. Figure 60. UPS NFC Label Location Example 15. The device is now updated with the configuration. Figure 61. Application Update Success Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...

  • Page 58: Setting Alerts And Notifications

    Three categories of notifications can be enabled or disabled. Alarms- Alarms, Incidents, Device Faults Warning Events- Threshold Warnings, Device Warnings Device Events- Status Changes, Informational Events Figure 62. Preferences Notifications Screen Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...

  • Page 59: Setting Custom Notifications

    Click on the Add Custom Notification button at the bottom of the page or the three dots on the right hand side of the page to add a Custom Notification. Figure 63. Add Custom Notification Select the Group or Organization. Figure 64. Select Groups Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 60 Setting Custom Notifications Select the Device Type. Figure 65. Device Type Choose the Device. Figure 66. Select the Device Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 61 Enable the Advanced feature in the top left corner to set a custom notification delay. Figure 67. Select Event Types Select the User that will receive the notifications. Figure 68. Add Users Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 62 Give the Notification a name and enable email or text notifications. Click Add Notification. Figure 69. Set Name of Notification The notification is now created and active. Figure 70. Custom Notification Success Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 63 Mains Input. The UPS is to be disconnected from the AC mains before the battery is replaced. Replace the UPS battery with an Eaton-supplied battery ONLY! Ensure the UPS has been powered off and safely isolated from AC input power before replacing the battery. Although the UPS may be disconnected from the utility power, a hazardous voltage may still be present through the UPS battery.

  • Page 64: Battery Replacement

    Carefully slide the new battery into the UPS. Connect the battery wires firmly to the new battery terminals; red to positive (+) followed by black to negative (–). Slide the battery cover back onto the UPS and secure with the battery compartment screw. Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...

  • Page 65: Storage

    Eaton, Powerware, and BladeUPS are registered trademarks of Eaton Corporation or its subsidiaries and affiliates. Phillips and Pozidriv are registered trademarks of Phillips Screw Company. ECopyright 2008–2010 Eaton Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the express written approval of Eaton Corporation.

  • Page 66: Audible Alarms And Conditions

    A A u u d d i i b b l l e e A A l l a a r r m m s s a a n n d d C C o o n n d d i i t t i i o o n n s s The Tripp Lite Series UPS system has an audible alarm feature to alert you of potential power problems. When the alarm is activated, the alarm sounds at different intervals according to a particular condition.

  • Page 67: Service And Support

    S S e e r r v v i i c c e e a a n n d d S S u u p p p p o o r r t t If you have any questions or problems with the UPS, call your Local Distributor or Eaton Support at one of the following telephone numbers and ask for a UPS technical representative.

  • Page 68: Product Specifications

    50 or 60 Hz follows the AC input frequency Frequency Battery cold start is 60Hz only 4 ~ 6 ms (Max < 10 ms) Transfer time AC to DC Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 69 7 lbs (3.2 kg) H x W x D, in. (cm) 3.1 × 11.0 × 7.0 (8.0 ×28.0 2.2 x 10.0 x 7.0 (5.8 x 25.5 x 18.0) ×18.0) Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 70 Three NEMA 5–15 Receptacle quantity and Four NEMA 5–15 receptacles Five NEMA 5–15 receptacles receptacles surge + battery type surge + battery backup surge + battery backup backup Eaton Tripp Lite Series Cloud Connected UPS Systems User Guide 934859—Rev B...
  • Page 71 934859B 934859 B...

This manual is also suitable for:

Bc350rncBc600rncBc850rncAg-0761Ag-0760Ag-075f

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