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Related Manuals for Volkswagen Elli ID. Charger Connect 2
Summary of Contents for Volkswagen Elli ID. Charger Connect 2
- Page 1 User Manual ID. Charger Connect 2 ID. Charger Pro 2...
- Page 2 Manufacturer of this charger: eSystems MTG GmbH Bahnhofsraße 100 73240 Wendlingen Germany Volkswagen ID. Charger is distributed by Elli – a brand of the Volkswagen Group Volkswagen Group Charging GmbH Karl-Liebknecht-Str. 32 10178 Berlin Germany Version 1 24.06.2024...
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Page 3: Table Of Contents
9 .5 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 5 .2 Connecting the charger with the Volkswagen app . . 14 5 .3 Information on the overview screen . -
Page 4: General Information
With electricity meter (Eichrecht Eichrecht Neither Elli nor Volkswagen shall be liable for any damage meter), LTE module, 22 kW to the charger because the update was not installed. This manual is intended for both users and certified Customer Support electricians. -
Page 5: Safety Precautions
1.2 Safety precautions The following sections contain general information that refers to the use of the charger. Symbols Danger The symbols used in this document have the following meaning: Failure to observe the instructions contained in this document may cause the user to be exposed to electric Symbols used and what they mean shock, resulting in serious injury or death. - Page 6 • Only certified electricians may install, maintain, repair, and relocate the charger. If the charger is modified by • Always ensure that the charger is undamaged before a non-certified electrician, Elli and Volkswagen reserve you start charging. the right to reject any warranty claims.
- Page 7 (see Technical data sheet). eSystems MTG GmbH/Volkswagen Group Charging GmbH shall only accept liability for the condition of the charger at delivery and for work carried out by...
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Page 8: Product Overview
Ethernet Wi-Fi hotspot Wi-Fi LTE* Residual current DC 6 mA detection Software Update via the Volkswagen app updates (over the air) * Data volume only included in our backend for a term of ten years. Housing Front panel Electricity meter Charging cable... -
Page 9: Scope Of Delivery
2.3 Scope of delivery 2.4 Access data The package contents may include more screws than The charger ships with a letter that contains the access are needed. data. This includes the following information: Part Information Definition Basic charger Wi-Fi SSID SSID Wi-Fi identifier of the charger. -
Page 10: Display Elements And Controls
Display Elements and Controls LED description LED status 1 RFID status 5 Off 2 House status 6 LED is moving* 3 Charger status 7 LED lights up* 4 Vehicle status 8 LED flashes* * Green light is shown as an example; the system also uses white, blue, and orange LED indicators. - Page 11 Status description Display Authentication required. If the upper icon flashes white, use your charging card or the app for authentication. Authentication successful. If the upper icon flashes green, authentication via the charging card or app was successful. Authentication rejected. If the upper icon flashes red five times, authentication via the charging card or app was not successful.
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Page 12: Starting The Charger
The standard user role is intended for use in daily Ethernet cable. operation of the charger. We recommend that you use the Volkswagen app for the daily operation of your charger. You may have to check the network configuration if the switch used requires this for new network users. - Page 13 No connection to web browser established via Alternative procedure for networks that do not transmit Ethernet cable their SSID for security reasons and are therefore not displayed in the list of detected networks: If no connection could be established: 1. Select the “Add Wi-Fi” option on the “Wi-Fi connections” 1.
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Page 14: Authentication With The Charger
20 minutes, you will be logged out automatically. 5.2 Connecting the charger with the Volkswagen app To be able to use all of the charger’s online services, you must connect your charger to your Volkswagen account. 1. Download the Volkswagen app. 2. Create an account or log in. -
Page 15: Information On The Overview Screen
Energy consumption shown as a charging curve: issue a charging installed the app. A graphical representation of the energy consumption authorization via in kWh is shown for the current charging session. the Volkswagen • OCCP backend app. connection is • Display of the network status for all networks: activated and Ethernet, Wi-Fi, LTE, OCPP, HEMS... - Page 16 • 5.4.3 Pause charging Basic charging The charger automatically switches to basic charging This function is only available for vehicles with in the event of an error. It is still possible to charge extended communication (ISO 15118). the vehicle. The charger charges without any further action on the part of the user.
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Page 17: Free Charging
5.4.6 Charging information and settings In addition to the RFID cards supplied, all standard RFID cards of NFC Forum type 1–5 can also be used. Configuring the maximum current 1. Select the “Vehicle management authorization list” 1. Select the “Charging management – charging settings” option via the navigation. -
Page 18: Managing Ocpp Settings
The RFID card is removed from the authorization list. authentication of a charging session, such as via the CPO app, allowed/not allowed. Default setting: 5.6.4 Managing the RFID card via the Volkswagen app not allowed. RFID cards can be added or deactivated in the app at any •... - Page 19 5.9.3 Setting the language 3. Use the slider to adjust the brightness. • Manual control: The brightness is permanently set 1. Select the “Charger settings – Language” option via the to the selected value, regardless of the light sensor navigation. readings. 2.
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Page 20: Restarting The Charger
5.11 Reset to factory settings 5.9.6 Displaying the electricity meter status For service users only. 1. Select the “Charger settings – Electricity meter” option via the navigation. With the exception of the country code, all individual The following electricity meter data is displayed under settings are reset to the factory settings, such as the Device data: authorization lists. - Page 21 5.12.2 Updating the software via the Volkswagen app For the service user. 1. Select the “Software update” option via the navigation. As soon as a new software version is available, a pop-up window opens in your app. 2. You can select the following functions: 1.
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Page 22: Service And Cleaning
Service and Cleaning Inspection during initial commissioning 6.1 Carrying out periodic inspections During initial commissioning, a qualified electrician must check the charger for correct installation and electrical safety (e.g., in Germany in accordance with DIN VDE 0100). Warning You can download the commissioning report at https:// www.elli.eco/en/downloads/. -
Page 23: Troubleshooting
Troubleshooting Error categories 7.1 Performing a self-test There are the following error categories: The charger performs an automatic self-test of its Error category Error description components during each start-up. In addition, the internal residual current device is checked before each charging Fatal •... - Page 24 Delete error list In the event of an error of category fatal, the charger must usually be restarted to rectify the error. If the error can be rectified during ongoing operation, it will 1. On the “Error log” screen, select the “Delete passive be displayed as active even after the cause has been errors”...
- Page 25 Error code Error category Type of error Corrective action 0x100028 Fatal Faulty eMMC memory on the Restart the charger. If the error is still displayed after comm board. repeated restarts, contact Customer Support. 0x100100 Fatal Incorrect reference value for Restart the charger. If the error is still displayed after residual current monitoring.
- Page 26 Error code Error category Type of error Corrective action 0x401100 Fatal Error in the phase switching An unexpected error has occurred during phase sequence. switching from three-phase to single-phase operation or vice versa. Restart the charger. If the error is still displayed after repeated restarts, contact Customer Support.
- Page 27 Error code Error category Type of error Corrective action 0x402001 Critical Certificate for logging in via Restart the charger. If the error is still displayed after OCPP is missing or invalid. repeated restarts, contact Customer Support. 0x402003 Critical Charger not authorized Restart the charger.
- Page 28 Error code Error category Type of error Corrective action 0xE10231 Critical Input current on phase L1 Have the installation checked by a qualified electrician. too high. The electrical connection in particular must be checked and repaired if necessary (high-voltage resistance measurement, visual inspection for kinks, crushing, etc.).
- Page 29 Error code Error category Type of error Corrective action 0xFF0304 Critical Charging is not possible Wait until the charger has cooled down to a sufficient due to critical temperature operating temperature. Ensure that the ambient (sensor in the input path or temperature is not excessively high.
- Page 30 Error code Error category Type of error Corrective action 0x300100 Non-critical Ethernet module self-test Restart the charger. If the error is still displayed after failed. repeated restarts, set up an alternative network connection. 0x300101 Non-critical Ethernet connection error. Check cables, switch, network configuration, and security settings on the connected router.
- Page 31 Error code Error category Type of error Corrective action 0x40100F Non-critical Vehicle error The charger identified an ISO 15118-capable vehicle (sequence error). and established a connection, but it was unable to start the protocol. Check the configuration on the vehicle. This error mainly occurs when the vehicle is set to DC charging.
- Page 32 Error code Error category Type of error Corrective action 0x40101A Non-critical Plug & Charge: Error when The charger identified a Plug & Charge-capable vehicle processing the certificate and established a connection, but it could not find (invalid challenge). a certificate. Contact the manufacturer or dealer of your vehicle to obtain a suitable certificate for the Plug &...
- Page 33 Error code Error category Type of error Corrective action 0x401029 Non-critical Energy Management System: Check the configuration of your Energy Management Service for charging using System and your solar panels. home-generated power is not available. 0x40102A Non-critical Energy Management System: Check the rate settings of your Energy Management Service for cost-optimized System.
- Page 34 Error code Error category Type of error Corrective action 0xFF0102 Non-critical Reduced charging current Allow for a longer charging time. Ensure that the due to high temperature ambient temperature is not excessively high. If the (sensor on the power charger is installed in a location where it is exposed to controller).
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Page 35: Initiating Emergency Measures
7.3 Initiating emergency measures Emergency measures may only be initiated by a certified electrician. Danger Contact with live parts poses an immediate risk to life due to electrocution. • Observe the following safety rules in an emergency, while performing troubleshooting, or when carrying out electrical work on the charger: ·... -
Page 36: Shutting Down The Charger
Shutting Down the Charger 8.2 Disassembling the charger The charger may only be disassembled by a certified Warning electrician. Risk of injury and damage to property if personnel are Danger not adequately trained or qualified. This can result in serious injuries and damage to property. Contact with live parts poses an immediate risk to life due to electrocution. -
Page 37: Appendix
CE-certified by the © 2024 – This document contains material that is the manufacturers and bear the CE logo. property of Volkswagen Group Charging GmbH (Elli) The accompanying declarations and material that is the property of eSystems MTG GmbH. -
Page 38: Disposal
9.4 Disposal In Germany: Retailers with a sales area designated for EEE Dispose of the appliance in accordance with the of at least 400 square meters and food retailers with a applicable local disposal regulations. total sales area of at least 800 square meters are obligated to take back WEEE free of charge if they offer EEE several times a year or on a permanent basis and make it available Electric and electronic equipment (EEE) is marked with the... -
Page 39: Glossary
9.5 Glossary Abbreviations Definition Abbreviations Definition Measuring Instruments Directive °C Celsius Near Field Communication, °F Fahrenheit contactless data transmission Ampere OCPP Open Charge Point Protocol Alternating current Personal identification number COM software Power Line Communication Charging point operator PSK encryption Direct current Electronic key, personal unblocking DHCP... - Page 40 Volkswagen Charger is distributed by Elli – a brand of the Volkswagen Group Volkswagen Group Charging GmbH Karl-Liebknecht-Str. 32 10178 Berlin Germany www.elli.eco Customer Support https://www.elli.eco/en/contact...
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