Incomplete Configuration; No Service; Connected State Screens - Aastra 51i User Manual

Incomplete Configuration

If your phone displays an "Incomplete Config" message without any extension or
user name at the end of the start up sequence instead of an Idle state screen, this
inidicates the phone configuration that was downloaded from the configuration
server is not complete or correct. Contact your System Administrator for assistance.

No Service

When the phone is not properly connected to the network, or the account has not been
configured by the Network Administrator, the "No Service" or "Network
Disconnected" prompt appears on the display and the telephone status light turns
ON. The phone also displays the default time and date of 12:00am Jan. 1st, 2000.
Check that the cables are tightly connected to the phone and to the wall jack. The
phone should automatically detect when the connection is reconnected and will
display the "Network Connected" prompt temporarily.
If changes have been made to your phone settings, you may need to restart your
phone. For more information on restarting your phone, see
on page 30.
For more information about connecting your phone, refer to the Aastra 51i
Installation Guide. Check with your System Administrator for assistance.

Connected State Screens

When the phone has successfully connected to the network, a "happy face" icon
appears to the left of the phone number as show below. This icon in the following
illustration indicates the phone is on-hook.
When the phone is off-hook, the icon displays as follows.
Note: You can use the left and right arrow keys to display the idle or connected
screens on other lines.
1
John Burns
9054550055
Sat Jan 1 12:15 p
1
John Burns
9054550055
03:00
"Restarting your phone"
Model 51i IP Phone User Guide 7