Aastra 57i CT User Manual
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Aastra 57i CT User Manual

Aastra 57i CT User Manual

Aastra 57i ct: user guide
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Download this manual See also: Administrator's Manual, Installation Manual
57i CT IP Phone
User Guide
Release 2.1
41-001202-00
Rev 02

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Summary of Contents for Aastra 57i CT

  • Page 1 57i CT IP Phone User Guide Release 2.1 41-001202-00 Rev 02...
  • Page 2 Aastra Telecom does not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom is not liable for technical or editorial errors or omissions contained within this documentation.

  • Page 3: Software License Agreement

    (including without limitation, damages for loss of business profits, business interrup- tion, loss of business information, other pecuniary loss, or consequential damages) arising out of the use of or inability to use the software, even if Seller has been advised of the possibility of such damages.

  • Page 5: Table Of Contents

    Base Phone Keys ....................13 Base Phone Key Descriptions................13 Methods for Customizing Your Phone..............16 Phone Options via the IP Phone UI ............... 16 Phone Options via the Aastra Web UI..............19 Phone Status ......................23 Phone Status via IP Phone UI................23 Phone Status via the Aastra Web UI..............
  • Page 6 Table of Contents Busy Lamp Field (BLF) Key................. 69 BLF List Key......................71 Automatic Call Distribution (ACD) Key (for Sylantro Servers)......74 Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers)....79 XML Key....................... 83 Flash Key....................... 88 Sprecode Key......................89 Park/Pickup Keys ....................
  • Page 7 Handset Pairing ....................165 Key Lock On or Off..................... 165 Backlight ......................166 Silent Alert......................166 Finding the Phones’s IP Address using the Handset ........... 166 Feature Keys on the Handset ................167 Idle Mode......................169 Handset Icons and Status Messages ..............169 Multifunction Handset LED Indicator..............
  • Page 8 Autodial (Hotline and Warmline)................ 204 Centralized Conferencing..................204 Answer and Ignore Softkeys for XML Applications........... 205 XML Softkey for Special Characters in XML Applications ....... 205 “Hold” Feature Enhancement (for Broadsoft Servers)........205 Model 536M and 560M Expansion Modules............206 Using the Expansion Modules................

  • Page 9: About This Guide

    About this Guide This guide explains how to use the basic features of your new 57i CT CT phone. Not all features listed are available by default. Contact your system or network administrator to find out which features and services are available to you on your system.

  • Page 10: Introduction

    Introduction This 57i CT IP telephone has all the features of a regular business phone, allowing you to make and receive calls, transfer, conference and more. The 57i CT IP telephone provides communications over an IP Network using the SIP IP telephony protocol.

  • Page 11: Requirements

    Aastra 57i CT Installation Guide for basic installation and physical setup information. For more advanced administration and configuration information, System Administrators should refer to the Aastra SIP 53i, 55i, 57i, 57i CT IP Phone Administrators Guide. Model 57i CT IP Phone User Guide...

  • Page 12: Getting Started

    Getting Started The 57i CT must be set up and be configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted.
  • Page 13 The 57i CT phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates.
  • Page 14 If language packs were loaded to your phone by your System Administrator, the following screen displays during startup. Downloading Language Packs When the configuration update is complete, the phone displays the following screens and then displays the Idle screen.. Network...
  • Page 15 Services Icom Callers John Smith Sat Jan 1 12:18am Idle Screen Model 57i CT IP Phone User Guide...

  • Page 16: Network Connected/Network Disconnected

    Installation Guide, the section "Connecting to the Network and to Power". Check with your system or network administrator for assistance. Note: f the phone displays "No Service" you can still use the phone but it is not registered with the Registrar. For more information about registering your phone, see your System Administrator.

  • Page 17: Idle Screen

    If your name does not display on the screen, contact your System Administrator. The Idle State screen lists your name (SIP screen name) and day, date, and time. In the above screen, the "L1" indicates John Smith is configured on Line 1.

  • Page 18: Do Not Disturb

    Home Idle Screen You can configure up to 10 functions on the top set of softkeys. If you have additional functions configured on the top softkeys that do not display on the main idle screen, a "More" displays at the top right of the screen. Pressing the More softkey toggles between the first screen and a second screen of softkeys configured on your phone.
  • Page 19 Sat Jan 1 12:18am Idle Screen To access your voicemail messages, use the star codes for your system if a voicemail softkey has not been configured on your phone. For more information on your system’s star codes, please refer to the documentation for the voicemail system you are using.
  • Page 20 • Conf (Conference) • Xfer (Transfer) A More softkey also displays at the bottom right of the screen if you have configured softkeys other than the default softkeys. For example, if you configure a bottom softkey for speeddialing to Home, and then you pickup the handset, the screen displays the Dial, Conf, and Xfer default softkeys with a More softkey.

  • Page 21: Ip Phone Keys And Key Descriptions

    The following section describes the 57i CT base phone key functions, and how they help you make and manage your calls and caller information. Base Phone Key Descriptions The following table identifies the keys on the key panel of your 57i CT IP phone that you can use for handling calls. Keys Key Description Goodbye key - Ends an active call.
  • Page 22 Line/Call Appearance key - Connects you to a line or call. The Aastra 57i CT IP phone supports up to 4 line keys. Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone.
  • Page 23 XML applications and voicemail, provided by third parties. 2 - DirAccesses the Directory List which displays up to 200 names and phone numbers (stored in alphabetical order) 3 - CallersAccesses the Callers List which lists the last 200 calls received.

  • Page 24: Methods For Customizing Your Phone

    There are two ways to customize specific options on your phone: • Using the Options key on the IP Phone • Using the Aastra Web UI in an Internet browser window from your PC. Phone Options via the IP Phone UI You can customize your phone by pressing the Options key and accessing the IP Phone UI.
  • Page 25 Simplified Options Menu Your System Administrator may configure a simplified options menu for your phone. The following table indicates the options that may appear on your phone if the simplified options menu is applied. Option Number Option Call Forward 1. Cfwd Number 2.
  • Page 26 4. Use the softkeys that display for each option to change a selected option. 5. Press the Done button to save the change. 6. Press the...

  • Page 27: Phone Options Via The Aastra Web Ui

    In addition to the IP Phone UI options, you can also customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, "Finding Your Phone’s IP Address"...
  • Page 28 3. You can logout of the Aastra Web UI at any time by clicking Log Off. 20 Model 57i CT IP Phone User Guide...
  • Page 29 The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings. Headings Descriptions Status The Status section displays the network status and the MAC address of the IP phone. It also displays hardware and firmware information about the IP phone.
  • Page 30 Call Forward - Allows you to set a phone number destination for where you want calls forwarded. Call forward can be configured using a specific mode (off, all, busy, no answer, busy no answer) on a global or per-line basis.

  • Page 31: Phone Status

    Phone Status You can view the status of your phone using the IP Phone UI or the Aastra Web UI. Phone Status via IP Phone UI The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
  • Page 32 If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.

  • Page 33: Phone Status Via The Aastra Web Ui

    Phone Status via the Aastra Web UI After accessing your phone via the Aastra Web UI, the first screen to display is the phone’s Status Screen. This screen is view only. It displays the Network Status of your phone which includes the following: •...

  • Page 34: Customizing Your Phone

    You can configure ring tones and ring tone sets on the IP phone. Ring Tones There are several distinct ring tones a user can select from to set on the IP phones. You can enable/disable these ring tones on a global or per-line basis.
  • Page 35 Ring Tone Sets In addition to ring tones, you can configure ring tone sets on a global-basis on the IP phone. Ring tone sets consist of tones customized for a specific country. The ring tone sets you can configure on the IP phones are: •...

  • Page 36: Aastra Web Ui

    Ring Tones Table page 26 for valid values. For per-line configuration: 4. In the "Ring Tone" section, select a line for which you want to set ring tone. 5. Select a value from the "LineN" field Note: See the Ring Tones Table page 26 for valid values.

  • Page 37: Contrast Level

    Contrast Level The "Contrast Level" option on the IP phone allows you to set the amount of light that illuminates the LCD display. Use this option to set the preference of contrast level. You can set the contrast level using the IP Phone UI only.

  • Page 38: Backlight

    Backlight The "Backlight" option on the IP phone allows you to set the backlight status on the LCD display to the following: • Always ON (Default) • Always OFF • Automatically turn ON the backlight when the phone is in use, and then auto- matically turn OFF the backlight when the phone is idle after a specified length of time.
  • Page 39 >203 Karen Batz 8. Using the keypad, enter the amount of seconds you want the phone to stay backlit when the phone is idle. Default is 10 seconds. When this period of time is reached, the phone turns OFF the backlight. Use the "Backspace" and/or "Clear"...

  • Page 40: Live Dialpad

    OFF. With live dial pad ON, the 57i CT IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial pad OFF, if you dial a number while the phone is on-hook, lifting the receiver or pressing the initiates a call to that number.

  • Page 41: Set Audio

    Set Audio The "Set Audio" option on the IP Phone allows you to set the audio mode for your IP phone. It also allows you to set the volume level of the headset microphone. You can set Audio on your IP phone using the IP Phone UI only.
  • Page 42 Headset Mic Volume The "Headset Mic Volume" option allows you to set the volume level for the headset microphone. Setting Audio Mode and Headset Mic Volume IP Phone UI 1. Press on the phone to enter the Options List. 2. Select Preferences.
  • Page 43 7. Select Headset Mic Volume. Set Audio 1. Audio Mode 2. Headset Mic Volume - Select Done - 8. Select the Low, Medium, or High volume level. Default is Medium. Headset Mic Volume Medium High Cancel - Done - 9. Press Done to save your selection.

  • Page 44: Time And Date

    • Daylight savings time • Time Servers (Administrator use only;password protected) Note: You can set the above features using the IP Phone UI. However, only the Time and Date Formats can be set using the Aastra Web UI. The "Time Server"...
  • Page 45 5. Using the keys on the keypad, enter a time to set on the IP phone. Use the "Backspace" sofkey to move back a space and delete a character. Use the "AM/ PM" softkey to specify either AM or PM for the time setting.
  • Page 46 Cancel - Done - 5. Press Done to save the setting. 6. Select Date Format. 7. Select a date format from the list of options. Default is Sun Jan 2. Valid values are: • Sun Jan 2 (Default) • 2-Jan-00 •...
  • Page 47 A list of Time Zones display for different areas of the world. 4. Select a Time Zone that applies to your area. The default Time Zone is US-Eastern. Note: For a list of the Time Zones values available on the IP Phone, see “Appendix A - Time Zone Codes.”.
  • Page 48 5. Time Server 6. Set Time 7. Set Date - Select Done - 3. Select a Daylight Savings time from the list of options. Default is Automatic. Valid values are: • OFF • 30 min summertime • 1h summertime • Automatic (Default)
  • Page 49 Note: The time and time format you configure display on the phone’s idle screen. 3. In the “Date Format” field, select the date format you want to use on your phone. Default is WWW MMM DD. Valid values are: • WWW MMM DD (default) •...

  • Page 50: Language

    Language The IP phones support several different languages. You can have the IP Phone UI and the Aastra Web UI display in a specific language as required. When you set the language to use, all of the display screens (menus, services, options, configuration parameters, etc.) display in that language.
  • Page 51 For more information about loading language packs, see your System Administrator. 1. Click on Basic Settings->Preferences->Language Settings. 2. In the “Webpage Language” field, select a language to apply to the Aastra Web UI. The IP phone supports the following languages: English (default)

  • Page 52: User Password

    This category allows you to change the user password for your phone. Changing your password ensures that only you can alter your phone settings, and helps keep your system secure. You can change your user password using the IP Phone UI or the Aastra Web UI.
  • Page 53 ” (all lowercase) and the password field is left blank. 3. In the "New Password" field, enter the new user password. 4. In the "Password Confirm" field, enter the new user password again. 5. Click to save your changes. Model 57i CT IP Phone User Guide 45...

  • Page 54: Resetting A User Password

    Resetting a User Password If you forget your password, you can reset it and enter a new password. The reset user password feature resets the password to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only.

  • Page 55: Restarting Your Phone

    Restarting your phone You may want to restart your phone to check for updates on the server. You may occasionally need to restart your phone to set changes or updates to your phone or network settings. You may also need to restart your phone if you have been asked to do so by your System Administrator, or should you experience any unexpected behavior.

  • Page 56: Phone Lock

    Password” field displays a screen that allows you to enter and save a new user password. • Set an emergency dial plan. An emergency dial plan can be 911, 999, 112, 110 or all of the above. The default emergency dial plan is 911|999|112|110.
  • Page 57 Aastra Web UI 1. Click on Operation->Phone Lock. Lock the Phone 2. In the "Lock the Phone?" field, click The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click The phone unlocks dynamically and displays the following message: "Phone is unlocked".

  • Page 58: Defining An Emergency Dial Plan

    (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number so that it can be easily remembered and dialed quickly. Some countries have a different emergency number for each of the different emergency services.
  • Page 59 Define an Emergency Dial Plan Use the following procedure to specify the numbers to use on your phone for dialing emergency services in your area. Aastra Web UI 1. Click on Operation->Phone Lock. 2. In the "Emergency Dial Plan" field, enter the 3-digit number used in your local area to contact emergency services.

  • Page 60: Line Keys And Softkeys

    These line/call appearance buttons and lights can represent physical lines, calls for your extension or calls from a group that your extension is part of. By pressing a line/ call appearance button, you connect to the line or a call it represents. The line/call appearance light indicates the status of that line or call.

  • Page 61: Softkeys

    "Model 536M and 560M Expansion Modules" on page 206. You can use the Aastra Web UI only, to configure key functions. The following table lists the functions you can set on the softkeys and provides a description for each function.

  • Page 62: Key Function

    Key Function Description Busy Lamp Field (BLF) Indicates key is configured for Busy Lamp Field (BLF) use. A user can dial out on a BLF configured key. (Maximum of 50 BLFs allowed on 536M and 560M Expansion Modules.) BLF List Indicates key is configured for BLF list use.
  • Page 63 Empty Indicates key is configured as an empty key. Keys can also be set up to quickly to access features such as Call Return (*69) or Voicemail. Note: Quick access features like Call Return and Voicemail must first be config- ured on your PBX in order to work on your phone.

  • Page 64: State-Based Softkeys (Bottom Keys Only)

    The user is dialing a number, or the far-end is ringing. busy The current line is busy because the line is in use or the line is set as “Do Not Disturb”. The following table identifies the applicable default states for each softkey type on the IP phone.
  • Page 65 Phone Lock All states disabled. In the Aastra Web UI, the operational states for each softkey display enabled. To disable a state, you uncheck the box for that state. Model 57i CT IP Phone User Guide 57...
  • Page 66 Aastra Web UI, the key functions automatically appear in the first available position on the LCD display. For example, if softkeys 1 through 20 are set to "None", and you set softkey 12 as the following:...
  • Page 67 John Smith Key 12 displays in Sat Jan 1 12:18am softkey position 1 on the phone - LAB Model 57i CT IP Phone User Guide 59...

  • Page 68: Line Key

    You can set a softkey to act as a line/call appearance key on the 57i CT. The This key acts as a line that behaves the same as a hard line key (L1, L2, L3, and L4). For more information about the behavior of line keys, see "Multiple Line and Call...
  • Page 69 This means that when all line/call appearances are in use, 1 call is connected while the rest are on hold. No further outgoing or incoming calls can be made until one of the line/call appearances becomes available. In active states, such as ringing, conference, connected, etc., all softkeys disappear...
  • Page 70 Setting a Line Key You can set a key as an additional line on the 57i CT. The key acts as a line that behaves the same as a hard line key. For more information about the behavior of line keys,see "Multiple Line and Call Appearances"...

  • Page 71: Speeddial Key

    Caller ID (*69), Voicemail. The speeddial function can be set using the IP Phone UI or the Aastra Web UI. Note: You can use a speeddial key while on an active call by placing the active call on hold first, and then pressing the speeddial key.
  • Page 72 Use the keypad keys to enter the name. Continue to press the keypad keys to access the next letter for that key (i.e. press 2 three times to access C). Press to move to the next space, or wait for the cursor to automatically advance to the next position.
  • Page 73 Cancel - - 123 This is the line that the phone opens to dial the number after you press the speed- dial key. By default, the phone uses Line 1 for the speeddial key. If you want to use a differenct line, press the "Change" sofkey, or press the key to select another line.
  • Page 74 6. In the "Value" field, enter the phone number, extension, or speeddial prefix to apply to this key. If you enter a speeddial prefix, you must enter the "+" character at the end of the prefix number (for example, "123456+").

  • Page 75: Do Not Disturb" (Dnd) Key

    DND function allows you to turn "do not disturb" ON and OFF. Note: You can configure DND using the Aastra Web UI only. If DND is ON, callers calling into the phone hear a busy signal or a message, depending on how your System Administrator set up the configuration server. The second line on the screen of the IP phone shows when DND is set.
  • Page 76 5. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. 6. Click to save your changes. 68 Model 57i CT IP Phone User Guide...

  • Page 77: Busy Lamp Field (Blf) Key

    A Supervisor configures BLFs on his phone for monitoring the status of a worker’s phone use (busy or idle). When the worker picks up his phone to make a call, a busy indicator on the Supervisor’s phone shows that the worker’s phone is in use and busy.
  • Page 78 7. In the "Line" field, select a line for which to apply this softkey. Valid values are 1 through 9. 8. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

  • Page 79: Blf List Key

    When the monitored user is idle, there is a small telephone icon shown with the handset on-hook. When the monitored user is on an active call then a small telephone icon is shown with the handset off-hook.
  • Page 80 The BLF List functions can be configured on the 57i CT using the Aastra Web UI only. If you set a softkey to use BLF/List, you must also enter a BLF List URI at Operation->Softkeys and XML->Services. The BLF List URI is the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user.
  • Page 81 (disable) the states you want to apply to this softkey. 7. In the "BLF List URI" field, enter the name of the BLF list defined on the Broad- Soft BroadWorks Busy Lamp field page for your particular user. For example, my53i-blf-list@as.broadworks.com.

  • Page 82: Automatic Call Distribution (Acd) Key (For Sylantro Servers)

    IP phone users (agents). To use the ACD feature on an IP phone, you must first configure an ACD softkey or Expansion Module softkey. When you want to subscribe to a queue (in order to...
  • Page 83 Note: It is recommended you configure no more than a single ACD softkey or Expansion Module key per IP phone. 7. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the idle state for this softkey.
  • Page 84 Using the ACD Feature on your IP Phone The ACD feature allows you to login to a phone queue in order to receive distributed calls on your IP phone. To login to a phone queue, you must preconfigure an ACD softkey on your IP Phone as described in the previous procedure.
  • Page 85 Use the following procedure to log into a phone queue from your IP phone. IP Phone UI 1. Check with your Administrator to verify the queue linked to your ACD Key. 2. Press the ACD Key on your IP phone. The LCD displays the label of the ACD queue you are accessing.. Services...
  • Page 86 7. To temporarily stop receiving calls, press the press the Unavailable softkey. If you are on a call (or miss a call that has been distributed to your phone), your phone status automatically changes to "Unavailable". Your phone remains in the "Unavailable"...

  • Page 87: Directed Call Pickup/Group Call Pickup Keys (For Sylantro Servers)

    Aastra IP phones support the Directed Call Pickup (DCP) and Group Call Pickup (GCP) features. The DCP/GCP feature allows you to intercept - or pickup - a call on a monitored extension. You can configure this feature using the Aastra Web UI to create a DCP or GCP softkey on the IP phone.
  • Page 88 6. In the “Value” field, specify the extension you want to intercept when you press this softkey. For example: 2200. 7. In the "Line" field, select the line for which to apply the Directed Call Pickup con- figuration. Valid values are 1 through 9.
  • Page 89 5. In the "Label" field, enter a label to apply to this Group Call Pickup key. 6. In the “Value” field, enter groupcallpickup. 7. In the "Line" field, select the line for which to apply the Group Call Pickup con- figuration. Valid value are 1 through 9.
  • Page 90 DCP or GCP Key. Using Directed Call Pickup (DCP) 1. When the monitored extension receives a call, press the DCP Key to pick up the call. If the monitored extension receives multiple incoming calls simultaneously, the phone displays a list of incoming calls.

  • Page 91: Xml Key

    Note: The XML services must be set up by your System Administrator before you can use the key. Contact your System Administrator for more infor- mation. On the 57i CT IP phone, you can access the XML applications from the IP Phone UI in two ways: • Via the "Services" menu •...
  • Page 92 After the XML application is applied, you can use the IP Phone UI to press the Services key and access the XML services. Setting XML Services Aastra Web UI 1. Click on Operation->Softkeys and XML. 2. Click on the Bottom Keys tab or the Top Keys tab.
  • Page 93 Note: Contact your System Administrator for the appropriate value(s) to enter in the "Value" field. 7. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.
  • Page 94 Accessing the XML Service After an XML application(s) has been saved to your IP phone, and either the Services Menu or a softkey have been configured to access the XML applications, the customized service is ready for you to use.
  • Page 95 From an XML Softkey 1. Press the XML softkey on the 57i CT phone. A "Custom Features" screen dis- plays or the title you specified. 2. Use the to scroll through the customized features. 3. For menu and directory services, select a service to display the information for that customized service.

  • Page 96: Flash Key

    Flash Key You can set a softkey to generate a flash event when it is pressed on the 57i CT or 57i CT handset. You do this by setting the softkey to "flash". The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).

  • Page 97: Sprecode Key

    Select from "Key 1" through "Key 10" on the top tab. 4. In the "Type" field, select Sprecode. 5. In the "Label" field, enter a label to display on the IP phone for this softkey. Model 57i CT IP Phone User Guide 89...
  • Page 98 Note: For values to enter in this field, contact your System Administrator. 7. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the "Connected" state to apply to this softkey.

  • Page 99: Park/Pickup Keys

    Park/Pickup Keys The IP phone has a park and pickup call feature that allows you to park a call and pickup a call when required. There are two ways a user can configure this feature: • Using a static configuration •...
  • Page 100 The values you enter in the Aastra Web UI for the Park/Pickup call feature are dependant on your type of server. The following table provides the values you enter for the "Park Call" and "Pickup Parked Call" fields in the Aastra Web UI.
  • Page 101 2. Enter a server value in the Park Call field to which incoming live calls are parked. Note: For values to enter in this field, see the table "Park/Pickup Call Server Configuration Values" page 3. Enter a server value in the "Pickup Parked Call" field.
  • Page 102 2. Click on the Bottom tab or the Top tab. 3. Select from "Key 1" through "Key 20" on the bottom tab for parking a call.. Select from "Key 1" through "Key 10" on the top tab for parking a call.
  • Page 103 6. In the "Value" field, enter the appropriate value based on the server in your net- work. Note: For values to enter in this field, see the table "Park/Pickup Call Server Configuration Values" page 7. In the "Line" field, select a line for which to apply the Park configuration.
  • Page 104 Using the Park Call/Pickup Parked Call Feature Use the following procedure on the IP phones to park a call and pick up a parked call. Park a Call 1. While on a live call, press the "Park" softkey. 2. Perform the following for your specific server:...

  • Page 105: Last Call Return (Lcr) Key (Sylantro Servers Only)

    This feature is for Sylantro servers only. How it works If you configure "lcr" on a softkey, and a call comes into your phone, after you are finished with the call and hang up, you can press the key configured for “lcr” and the phone dials the last call you received.
  • Page 106 5. In the "Line" field, select the line you want to apply to this softkey. Valid values are 1 through 9. 6. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

  • Page 107: Services Key

    Services Key By default, the 57i CT has a Services key configured on key 1 of the top set of keys. However, you can use any softkey to configure a "Services" key. Services The Services key accesses enhanced features and services provided by third parties.
  • Page 108 4. In the "Type" field, select Services. 5. In the "Label" field, enter a label to apply to this softkey. 6. In the "Line" field, select the line you want to apply to this softkey. Valid values are 1 through 9.

  • Page 109: Directory Key

    Directory Key By default, the 57i CT has a Directory key configured on key 2 of the top set of keys. However, using the Aastra Web UI, you can assign the Directory key to any softkey on the top or bottom keys on the phone..
  • Page 110 5. In the "Label" field, enter a label to apply to this softkey. 6. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

  • Page 111: Callers List Key

    Callers List Key By default, the 57i CT has a Callers List key configured on key 3 of the top set of keys. However, using the Aastra Web UI, you can assign the Callers List key to any softkey on the top or bottom keys on the phone.
  • Page 112 5. In the "Label" field, enter a label to apply to this softkey. 6. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

  • Page 113: Intercom Key

    Intercom Key By default, the 57i CT has an Intercom key configured on key 4 of the top set of keys. However, using the Aastra Web UI, you can assign the Intercom key to any softkey on the top or bottom keys on the phone..
  • Page 114 5. In the "Label" field, enter a label to apply to this softkey. 6. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

  • Page 115: None Key

    None Key You can set a key to force a blank entry on the IP phone display for a specific key. You do this by setting the key to "none". The keys are added in order (from key 1 to key 20) after any hard-coded keys have been added.

  • Page 116: Empty Key

    Empty Key You can set a softkey to force a blank entry on the IP phone display for a specific softkey. You do this by setting the softkey to "empty". The softkeys are added in order (from softkey1 to softkey20) after any hard-coded keys have been added. If a particular softkey is not defined, it is ignored.

  • Page 117: Phone Lock Key

    Phone Lock Key You can configure a key on the IP Phone to use as a lock/unlock key. You assign the function of the key as “Phone Lock”. Setting a Phone Lock Key Aastra Web UI Use the following procedure to configure a Phone Lock key on the 57i CT IP Phone.
  • Page 118 Using the Lock/Unlock Key on the IP Phone After configuring a key as a lock/unlock key, refer to the following procedure to use the key on the IP phone. Lock the Phone 1. Press the LOCK key. The phone locks.

  • Page 119: Deleting A Key

    Deleting a Key Aastra Web UI Use the following procedure to delete a key function on the 57i CT IP Phone. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.. 2. Click on the Bottom tab or the Top tab.

  • Page 120: Making Calls

    When your party picks up, a timer appears on your display that records the length of your call. If the Live DialPad option is on, as soon as you press the first digit on the dial pad the phone automatically selects the next available line, go off-hook and dial as digits are pressed.

  • Page 121: Using Handsfree Speakerphone

    Using Handsfree Speakerphone The handsfree feature allows you to speak to someone without using the handset or headset. Your phone must be in either the Speaker or Speaker/Headset audio mode. For more information about setting the audio mode on your phone, see "Audio...

  • Page 122: Using A Headset

    7. Press Enter to save the setting. 8. Press Done to save changes and exit. 9. If you do not wish to save changes, press Cancel to return to the previous screen. Note: By default, the volume for the headset microphone is set to medium.
  • Page 123 Depend- ing on the audio mode selected from the options menu, a dial tone or an incoming call is received on either the headset or the handsfree speakerphone.

  • Page 124: Using Intercom

    Using Intercom 116 Model 57i CT IP Phone User Guide...

  • Page 125: Using Intercom

    IP Phone UI 1. Press the Icom key. 2. Enter the extension number of the person you wish to intercom or the BLF key for that extension. 3. After a beep tone, your phone automatically connects with the remote extension and you can speak through its speaker.
  • Page 126 You can set specific incoming Intercom call features on the 57i CT IP phone using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in Aastra Web UI Description Microphone Mute Allows you to enable or disable the microphone on the IP phone for Intercom calls made by the originating caller.

  • Page 127: Redial

    , a Redial Directory list appears on- screen. The redial list is available during active calls. It stores up to the last 100 numbers you called, allowing you to scroll through and select the number you wish to redial. Note: Your System Administrator can set your Redial key to speeddial a spe- cific number.

  • Page 128: Mute

    When you use the mute key on your phone, you cannot be heard on an active call or on a conference. For muted calls, the handsfree LED flashes and the Mute key LED is ON.

  • Page 129: Receiving Calls

    To reconnect to a party, press the line/call appearance button for that call. If you cannot answer the call, the caller goes to voicemail if voicemail has been configured for your extension. Note: The button can be used to cancel the call pickup procedure.

  • Page 130: Sending An Incoming Call To Voicemail

    Sending an Incoming Call to Voicemail You can send an incoming call directly to voicemail without answering the call. To do this, press without picking up the handset. If you're already on the phone your incoming call should go directly to voicemail. Your phone screen displays a...

  • Page 131: Handling Calls

    Handling Calls When you are connected to a call, you can use the softkeys or hard keys on the phone to place a call on hold, transfer a call, or conference. Placing a Call on Hold You can place an active call on hold by pressing the Hold key.

  • Page 132: When On Hold

    When on Hold To let your caller know that they are still on hold, music plays softly (if this has been set up for your system). The call/line appearance light for the line you are on remains solid to indicate that you are still connected.

  • Page 133: Transferring Calls

    Consultative Transfer You also have the option to consult with the person you are transferring the call to, before you complete the transfer. To do this, simply remain on the line until the receiving party answers the call.

  • Page 134: Conferencing Calls

    To transfer a call to another extension 1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer. 2. Press the Transfer key. You should hear a dial tone as a second line opens up.

  • Page 135: Local Conferencing

    Use the following procedure to create a conference call using local conferencing. Use the following illustration as a reference. Conference 1. When you begin a conference, you are the first party in the conference (Party 1). Pickup the handset or press the speakerphone key. A line opens up.
  • Page 136 6. Wait for Party 3 to answer. When Party 3 answers, you can consult with them before adding them to the conference. 7. Press the Conf key again to add Party 3 to the conference. Party 1 (which is your- self), Party 2, and Party 3 are all connected to a single conference.
  • Page 137 If your Administrator does not enable Centralized Conferencing, then the 57i CT uses Loca Conferencing by default. Your Administrator can configure Centralized Conferencing globally on all lines or on specific lines. Although, for the global setting to work, you must configure the lines with the applicable phone number. Reference For more information on Centralized Conferencing, see "Centralized Conferencing"...
  • Page 138 6. Wait for Party 3 to answer. When Party 3 answers, you can consult with them before adding them to the Conference 1. 7. Press the Conf Key again to add Party 3 to Conference 1. Party 1 (which is your- self), Party 2, and Party 3 are all connected to Conference 1.
  • Page 139 2. When you are finished adding all required parties to Conference 1, press an avail- able Line Key to start Conference 2. You are Party 1 on Conference 2. Call Party 3. When Party 2 answers, press the Conf Key.

  • Page 140: Ending Calls

    Ending Calls IP Phone UI To end a call, you first need to connect or reconnect to the call if not already connected (for example, if your caller is on hold). Press or the line/call appearance button of the active call to end the call. If connected through the handset, you can also place the handset back on hook to end the call.

  • Page 141: Managing Calls

    Managing Calls The 57i CT has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • Directory List • Callers List •...
  • Page 142 3. To search for an entry by name, press the dial pad number corresponding to the first letter of the name (for example, press 7 for the letter P). Continue to press the dial pad number to access other letters on the same key (for example, press 7 three times for ‘Ron’).
  • Page 143 Maximum length of a label characters Maximum length of a URI characters Maximum number directory entries in the NVRAM entries The following examples illustrate the IP Phone UI screens you can use to add/edit entries in the Directory List. Name Number more Line: 1...
  • Page 144 Screen 1 and Screen 2. On Screen 2: • You can add a label or URI using the abc softkey; Or you can populate the "Label" field with a pre-defined label (Office, Home, Cell, Pager) by pressing the Label softkey.
  • Page 145 • You can use the Delete softkey to delete a number or to delete multiple num- bers in an entry (see "Deleting Single and Multiple Numbers in an Entry" page 145. • You can use the Change softkey to change a number or a name.
  • Page 146 Arranging Multiple Screens You can use the Arrange softkey to move the number/label/line forward or backward between screens for the specified name. If there is a label assigned to the entry, the following screen displays after pressing the Arrange softkey.
  • Page 147 • Save from the Redial List Saving from the Display IP Phone UI You can save the name and/or number displayed on your screen during a call to the Directory List using the following procedure. Use the following illustration as a reference.
  • Page 148 You can also sort multiple numbers according to preference and perform a quick- search feature that allows you to enter the first letter that corresponds to a name in the Directory to find specific line items. The phone displays the first name with this letter.
  • Page 149 Adding to and Editing the Directory List You can store a maximum of 7 numbers associated with a unique name. You can apply pre-defined labels to the entry which include, Office, Home, Cell, and Pager, or create your own labels. The following table indicates the maximum characters for each line and field in the Directory List.
  • Page 150 Screen 1 and Screen 2. On Screen 2: • You can add a label or URI using the abc softkey; Or you can populate the "Label" field with a pre-defined label (Office, Home, Cell, Pager) by pressing the Label softkey.
  • Page 151 • You can use the Delete softkey to delete a number or to delete multiple num- bers in an entry (see "Deleting Single and Multiple Numbers in an Entry" page 145. • You can use the Change softkey to change a number or a name.
  • Page 152 The following example illustrates the new arrangement of Steve Smith’s numbers. Note: The Office label moves to the second position and the Home label moves to the last posi- tion. Cell...
  • Page 153 Deleting Single and Multiple Numbers in an Entry You use the Delete softkey to delete a single number or multiple numbers for an entry. For a single number assigned to a name, pressing the Delete softkey displays the following screen.
  • Page 154 Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a Directory List in a spreadsheet application.
  • Page 155 Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a Directory List in a spreadsheet application.
  • Page 156 Directory List. keys 3. To dial a displayed entry from the Directory List, pick up the handset, press the handsfree key, or press the Dial softkey. 4. To exit the Directory List, press the Quit softkey.

  • Page 157: Callers List

    Jun 8 2:41pm 2X You can view, scroll, and delete line items in the Callers List from the IP phone UI. You can also directly dial from a displayed line item in the Callers List.

  • Page 158: Accessing The Callers List

    The ON receiver indicates the call came in as a missed call. The OFF receiver indicates the call came in and was answered. 3. To delete all entries in the Callers list, press the Delete softkey at the "Callers List" header.
  • Page 159 In the Callers List, if a dial pad key is pressed when a number and/or a name is displayed, the cursor automatically adds the digit at the left side of the number to enable the entry of the prefix.
  • Page 160 Deleting Entries from the Callers List You can delete individual items from the Callers List, or you can delete all items in the Callers List.. IP Phone UI Use the following procedure to delete an individual item from the Callers List. Use the following illustration as a reference.
  • Page 161 Downloading the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.

  • Page 162: Call Forwarding

    You can enable call forwarding on all phones (global settings) or on specific lines (local settings) of a single phone. For local settings, you can set call forwarding on up to 9 individual lines.

  • Page 163: Setting Call Forwarding

    Note: If you leave the "Number" field blank, call forwarding is disabled. 4. Select a "Call Mode" that you want to set on your phone using the Change softkey. 5. Enter the "Number of Rings" you want to set before the call is forwarded.
  • Page 164 3. In the "Number" field, enter the call forward number for which you want your calls to be call forwarded. 4. In the "Number of Rings" field, enter the number of rings you want to set before the call is forwarded. Valid values are 1 to 9.
  • Page 165 The following example shows the idle screen on the IP Phone with Call Forwarding set to "No Answer" mode. John Smith CFWD NoAnswer Sat Jan 1 01:04 157 Model 57i CT IP Phone User Guide...

  • Page 166: Missed Calls Indicator

    ON. These are the missed calls to the phone. 3. To clear a line item from the Callers List, select the line item you want to delete and press the Clear softkey.

  • Page 167: Voicemail

    Voicemail The Voicemail feature on the 57i CT IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.

  • Page 168: Cordless Handset

    Handset Keys The following illustration and table identify the keys on the key panel of your 57i CT handset that you can use for handling calls. Model 57i CT IP Phone User Guide 160...

  • Page 169: Handset Key Descriptions

    Receiver Volume key During Ringing: Adjusts ringer volume During a call: Adjusts receiver volume During text mode (not in a call): Moves cursor right/left Display Features ƒ Key List Access key to the programmed Feature Key List Scrolls up when in the various lists...

  • Page 170: Menu List

    When in an idle state, pressing the Menu key  of the handset presents the following list of options. Once in the menu list the user can scroll up Ï and down  using the scrolling keys to see each option.

  • Page 171: Accessing Options On The Handset

    To select a handset or base to intercom, navigate to the desired handset or the base using the  key or the Ï key. Then press the Call soft key. Shortcut to any handset or base in the list is permitted by pressing the corresponding numeric key digit;...

  • Page 172: Ring Tone 1

    4. Press the Edit softkey. If a custom name already exists, the Delete softkey is pre- sented. 5. Using the keypad, type out a new label or use the scroll keys Ï and  to move the cursor to the desired display position or to erase text.

  • Page 173: Call Timer

    • To enable this feature, press the Change softkey. The display indicates "Vibrate On" and "-confirmed-" and quickly returns to the previous menu dis- play. • Once the Vibrate is On, p icon is shown beside the ringer icon on the top right line of the display. • Pressing the key returns you to the main idle display screen.

  • Page 174: Backlight

    Backlight The Backlight option allows the user to turn on or off the backlit light on the LCD display. Handset UI • Press Change softkey to turn Backlight ON or OFF. Once the Backlight option is chosen, the screen displays Backlight On or Backlight Off -confirmed-.

  • Page 175: Feature Keys On The Handset

    Feature Keys on the Handset You can program up to 15 feature keys on the 57i CT handset with specific functions using the Aastra Web UI. The following table identifies the functions available for all 15 handset keys and the default functions for each key.

  • Page 176: Programming Feature Keys

    Programming Feature Keys You can program up to 15 feature keys on the 57i CT IP phone using the Aastra Web UI. Use the following procedure to program the feature keys on your 57i CT Base Station and all paired handsets.

  • Page 177: Idle Mode

    Base Station. Any key programmed to "None" does not appear in the handset’s list. Idle Mode During idle mode (i.e. no incoming call, no active call, or no call on hold), the handset name, date & time, status messages, and status icons are present on the display.

  • Page 178: Multifunction Handset Led Indicator

    • To place a call on hold during an active call. Hold • Press the hold key v while on a call to place the call on hold. While a call is on hold, and if there are no other active calls, the LED flashes at the hold rate and the display presents the Call is on Hold prompt.

  • Page 179: Battery Charging

    æ Mute Key ( Use the mute key when you want to be able to hear a caller but have them not hear you. Press the æ key to mute the handset. Press the æ key again to disengage mute.

  • Page 180: Volume Control

    To adjust the ringer volume: • When the handset is not being used for a call, press the top of the key to increase the ringer volume and press the bottom of the key to decrease the ringer volume.

  • Page 181: Directory - Cordless Handset

    During alphanumeric entry, the volume control keys become edit keys. They provide backspace and forward-space capability to the unit. For Backspace/Erase, press the Lower end of the volume bar. To add a space or to erase from left to right, press the higher end of the volume bar.
  • Page 182 "123" —þ"abc"þ—"ABC" softkey You can use the left soft key to toggle from numeric "123" editing mode to lower case text "abc" editing mode, to upper case text "ABC" editing mode. ressing the "123" Number/Address Number/Address softkey sets the editor...
  • Page 183 Adding a Record to the Directory The directory can store up to 50 names and numbers, which display in alphabetical order. If no name is entered, the entries are sorted by number, at the beginning of the directory. Handset UI To add an item to the directory: 1.

  • Page 184: Callers List - Cordless Handset

    If there are no new items, then the x New line is not displayed. Once items are viewed, they are marked as old and do not show up in the new item count or in the new item scroll list.
  • Page 185 Saving Item to Directory Handset UI 1. From the Options softkey in the Callers List, scroll to the Save to Directory Item. 2. Press the Select softkey. The following screen displays upon successful saving to the directory. Save Directory ½...

  • Page 186: Making Calls From Cordless Handset

    2. If the number is correct, press the v key to dial the number. 3. If the number is incorrect, use the  key or press down on the volume key to erase digits from right to left.

  • Page 187: Ending Calls

    "Public" Feature Key A feature key is available in the feature list for the user to press, to toggle between the "Private" and "Public" modes for a call. Pressing the Public feature key in the feature list anytime during a call, puts the call into the public call mode. When the call is in public call mode, the triangle indicator lights in front of the Public label in the feature list.

  • Page 188: Pairing And Unpairing Cordless Handset To Base

    Pairing and Unpairing Cordless Handset to Base Pairing Handset All handsets must be paired to a Base Station. This is performed from both the base and the cordless handset. Successful pairing adds the handset name to the handset list on the base and synchronize the handset list from the base to the newly paired handset.
  • Page 189 Ensure the handset being paired is within close proximity to the base. It is recommended that the handset be within 3 feet from the 57i CT base. Note: It is recommended that both steps 6 and 7 be executed at the same time. 6. On the 57i CT base, select Done.

  • Page 190: Unpairing Handset

    Unpairing of the handset can be done from either the cordless handset or the base. However, if the handset being removed is out of range from the base, the unpairing is only performed local to the device where the removal process was initiated.
  • Page 191 5. If required, on the 57i CT cordless handset press Â. 6. Select Hset pairing. 7 - Hset pairing ½ = Scroll Remove Note: If the handset is not paired, the softkey is labeled as Pair instead of Remove. 183 Model 57i CT IP Phone User Guide...
  • Page 192 7. Press the Remove softkey. Attempting to remove... Cancel Upon success or failure of unpairing, one of the following screens displays on the handset. Removal successful Successful Removal Attempt Removal failed Try again Cancel Remove Failed Removal Attempts Note: Unpairing of the handset returns it to factory default state. All data including the functions in the Feature key are removed.

  • Page 193: Additional Features

    Administrator for more information about available star code functions in your network. If these have not been set up, you can dial any star code commands on the 57i CT phone the same way you would on a regular telephone.
  • Page 194 Note: "Suppress DTMF Playback" is disabled by default. 1. Click on Basic Settings->Preferences. 2. Go to the "General" section 3. Enable the "Suppress DTMF Playback" field by checking the check box. (Dis- able this field by unchecking the box). Default is disabled. 4. Click to save your settings.

  • Page 195: Display Dtmf Digits

    IP phone when using the keypad to dial, or when dialing from a softkey. DTMF is the signal sent from the phone to the network that you generate when you press the phone’s touch keys. This is also known as “touchtone” dialing. Each key you press on your phone generates two tones of specific frequencies.

  • Page 196: Enable/Disable Call Waiting

    You can disable the call waiting feature, so that the new incoming call is automatically rejected by the phone with a busy message. If you disable call waiting on the phone, and the user is on a call, any further incoming calls receive busy unless “Call Forward Busy” or “Call Forward No Answer and Busy”...
  • Page 197 Use the following procedure to enable or disable Call Waiting on the IP phone. Note: "Call Waiting" is enabled by default. 1. Click on Basic Settings->Preferences->General. 2. Call Waiting is enabled by default. If required, disable the "Call Waiting" field by unchecking the check box. 3. Click to save your settings.

  • Page 198: Play Call Waiting Tone

    Play Call Waiting Tone You can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. You can configure this feature using the Aastra Web UI.

  • Page 199: Stuttered Dial Tone

    Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the Aastra Web UI. Configuring Stuttered Dial Tone Aastra Web UI Use the following procedures to configure stuttered dial tone on the IP phone.

  • Page 200: Xml Beep Support

    XML Beep Support Using the Aastra Web UI, you can enable or disable a beep to be audible when the phone receives an XML application using the "XML Beep Support" field at the path Basic Settings->Preferences->General. If you disable this feature, then no beep is heard when the XML application arrives to the phone.

  • Page 201: Status Scroll Delay

    Status Scroll Delay Using the Aastra Web UI, you can specify a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. You can specify this setting in the "Status Scroll Delay (seconds)" field at the path Basic Settings->Preferences->General.

  • Page 202: Incoming Call Interrupts Dialing

    Ignore and Answer softkeys that display. If you choose to answer the incoming call, you can answer the call, finish the call, and then hang up. You can still go back to the original outgoing call and finish dialing out.
  • Page 203 IP Phone. Note: "Incoming Call Interrupts Dialing" is disabled by default. 1. Click on Basic Settings->Preferences->General. 2. Enable the "Incoming Call Interrupts Dialing" field by checking the check box. Disable this field by unchecking the box). Default is disabled. 3. Click to save your settings.

  • Page 204: Goodbye Key Cancels Incoming Calls

    Goodbye Key Cancels Incoming Calls The 57i CT has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call. The parameter is called "Goodbye Key Cancels Incoming Call"...
  • Page 205 Using the Goodbye Key to Cancel Incoming Calls Feature IP Phone UI THEN "Goodbye Key Cancels Incoming Call" press the Goodbye key to reject the is enabled AND a second call comes in second incoming call. while you are on an active call, "Goodbye Key Cancels Incoming Call"...

  • Page 206: Upnp Mapping Lines (For Remote Phones)

    2. The "UPnP Mapping Lines" field is set to 0 by default. If required, change the setting to a specific line by selecting a line from the list. Valid values are 0 through 10. The line you select is the line that your remote phone uses to perform Univer- sal Plug and Play on the network you are connecting to.

  • Page 207: Message Waiting Indicator

    You can configure the Message Waiting Indicator (MWI) to illuminate for a specific line or for all lines. For example, if you configure the MWI LED on line 3 only, the LED illuminates if a voice mail is pending on line 3. If you configure the MWI LED for all lines, the LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 9).

  • Page 208: Incoming Intercom Call Features

    Microphone Mute You can mute or unmute the microphone on the IP phone for intercom calls made by the originating caller. If you want to mute the intercom call, you enable this feature. If you want to unmute (or hear the intercom call), you disable this feature.
  • Page 209 When you disable this parameter, and there is an active call, the phone treats an incoming intercom call like a normal call and plays the call warning tone. "Allow Barge In" is enabled by default.

  • Page 210: Using Redial Key For "Last Number Redial

    To disable this field, uncheck the box. 5. The "Allow Barge In" field is enabled by default. If “Allow Barge In” is enabled, the phone puts an active call on hold and answers the incoming Intercom call. To disable this field, uncheck the box.

  • Page 211: Available Features Enabled By Administrators

    Available Features Enabled by Administrators There are features on your IP Phone that you can use ONLY if an Administrator has enabled them on your phone. Those features are described in this section. Contact your System Administrator for more information.

  • Page 212: Customizable Callers List Key And Services Key

    Customizable Callers List Key and Services Key The 55i IP Phone currently has a Callers List key and a Services key. Your System Administrator can specify an XML URI that creates a custom Callers List and Services application for your phone. When you press the Callers List key or the Services key, the phone accesses a custom XML URI Callers List, or a custom XML URI Service.

  • Page 213: Answer And Ignore Softkeys For Xml Applications

    Administrator can create an XML softkey to access these symbols. Pressing the symbol key in an XML application can display a single symbol or a list of symbols from which you can choose the symbol you need. Contact your System Administrator for more information.

  • Page 214: Model 536M And 560M Expansion Modules

    560M also provides 3 keys at the bottom left of the unit. These keys represent "Page 1", "Page 2", and "Page 3" of the LCD display. The 560M has 20 keys available on each page (totaling 60 softkeys). Each key provides an LED for indicating call status.

  • Page 215: Using The Expansion Modules

    Using the Expansion Modules 536M Expansion Module After configuring the softkeys on the 536M Expansion Module, you can record the name of the softkey on the paper labels provided with the Expansion Module. Press the softkey you want to use when applicable. Softkeys...

  • Page 216: Function Keys

    The 560M Expansion Module screen displays softkeys in column format. The function keys on the bottom left of the Module allow you to display 3 full screens of softkeys. Each screen consists of 2 columns with the following default headings on each page: Page 1"List 1"...
  • Page 217 Page 2 Screen Page 3 Screen To use the 560M, press the function key for the page you want to display to the LCD (page 1, page2, or page 3), and press the applicable softkey. Note: Your System Administrator can customize the headings on each 560M Expansion Module screen.

  • Page 218: Troubleshooting Solutions

    If the light stays on steady and you hear dial tone, the phone has been set up so that you can alternate between the speakerphone and the headset by pressing .
  • Page 219 "Services". How do I find the IP address of my phone? Instructions on where to find the IP address of your phone can be found in this guide in the section, "Finding Your Phone’s IP Address"...
  • Page 220 1. Click on Operation->User Password. 2. In the "Current Password" field, enter the current user password. Note: By default, the user name is “user” (all lowercase) and the password field is left blank. If you have forgotten your password, contact your System Administrator for assistance.
  • Page 221 1. Press the button on the phone to enter the Option List. 2. Use the key to scroll down the list of options to Phone Status and press the key to select. 3. Press the key to scroll to the Restart Phone option.
  • Page 222 • At a configured key on the phone. For more information about configuring a Lock/Unlock key on your phone, see "Phone Lock Key" page 109. Use the following procedures to lock an IP phone and prevent it from being used or configured. IP Phone UI Lock the Phone 1. Press on the phone to enter the Options List.
  • Page 223 Lock the Phone 2. In the "Lock the Phone?" field, click The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click The phone unlocks dynamically and displays the following message: "Phone is unlocked".

  • Page 225: Limited Warranty

    (90) days from the date of pick up, or the date of shipment to you, of the repaired or replacement set, or until the end of the original warranty period, whichever is later. Proof of the original purchase date is to be provided with all telephone sets returned for warranty repairs.

  • Page 227: Appendix A - Time Zone Codes

    Appendix A - Time Zone Codes The following table identifies the time zone name and time zone code to use on the IP phone. Time Zone Name/Time Zone Code Table Time Zone Name Time Zone Code AD-Andorra AG-Antigua AI-Anguilla AL-Tirane...
  • Page 228 FK-Stanley FO-Faeroe FR-Paris GB-London GB-Belfast GD-Grenada GF-Cayenne GI-Gibraltar GP-Guadeloupe GR-Athens GS-South Georgia GT-Guatemala GU-Guam GY-Guyana HK-Hong Kong HN-Tegucigalpa HR-Zagreb HT-Port-au-Prince HU-Budapest IE-Dublin IS-Reykjavik IT-Rome JM-Jamaica JP-Tokyo KY-Cayman LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga Model 57i CT IP Phone User Guide...
  • Page 229 PT-Lisbon PT-Madeira PT-Azores PY-Asuncion RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Yakutsk RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador TR-Istanbul TT-Port of Spain TW-Taipei Model 57i CT IP Phone User Guide...
  • Page 230 Time Zone Name Time Zone Code UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-Belgrade Model 57i CT IP Phone User Guide...
  • Page 231 57i CT features calls, ending 132 base unit 2 calls, transferring 125 cordless handset 2 conferencing calls 126 57i CT line and call appearances 52 conferencing, centralized 204 57i CT requirements 3 contrast level, setting 29 cordless handset key description 160...
  • Page 232 48 headset, using 114 via a softkey 109 headset, using on cordless handset 178 headset/speaker mode 33 held calls, retrieving 124 hold, automatic 124 hold, feature enhancement for 205 Index-2 Model 57i CT IP Phone User Guide...
  • Page 233 Do Not Distrub 67 as empty key 108 park and pickup, softkey for 93 as flash key 88 park and pickup, using on phone 96 as Intercom Key 105 park static configuration 91 as Last Call Return 97 park/pickup...
  • Page 234 52 Vibrate 169 voicemail 122, 159 volume control on cordless handset 172 vribrate on cordless handset 165 warning tone, for Intercom 201 warranty, limited 217 Web UI, using 19 Index-4 Model 57i CT IP Phone User Guide...
  • Page 236 If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our website at www.aastra.com or call 1-800-574-1611 for technical assistance. © Aastra Telecom Inc. 2007 41-001202-00 Rev 02...

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