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The products covered by this instruction manual are manufactured and/or sold by Vertiv. This document is the property of Vertiv and contains confidential and proprietary information owned by Vertiv. Any copying, use or disclosure of it without the written permission of Vertiv is strictly prohibited.
Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide TABLE OF CONTENTS 1 Product Overview 1.1 Features and Benefits 1.1.1 Video support 1.1.2 Extended Display Identification Data (EDID) management 1.1.3 USB support 1.1.4 Audio support 1.1.5 Serial support 1.2 Appearance and Components...
This document primarily focuses on the basic operations of the extender system. To initially install the system, please refer to the Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Quick Installation Guide located on the product page at www.vertiv.com.
Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide • 2560 x 1440 (WQHD) • 2560 x 1600 (2.5K) • 2560 x 1600 (WQXGA) • 2560 x 2048 (QSXGA) • 3840 x 2160 (UHD) • 4096 x 2160 (4K) 1.1.3 USB support...
Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide 1.2 Appearance and Components Figure 1.1 below and Figure 1.2 on the next page show the connectors on the transmitters and receivers. Figure 1.1 Avocent LongView 5520 Transmitter...
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Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide Figure 1.2 Avocent LongView 5520 Receiver Number Description Recessed reset button USB port for HID devices USB port for transparent USB Front panel indicators Microphone input Headphone output Remote port for RS232 serial devices USB ports for keyboard and mouse...
Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide 1.2.1 Status indicators The transmitter and receiver contain various indicators that provide status updates. Each extender has four multi-color indicators on their front panels. Table 1.2 Status Indicators Descriptions...
Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide 1.3 Operating Modes The Avocent LongView 5500/5520 extender system maximizes the data transferred between the extenders. The achievable throughput depends on the length and quality of the cable links joining the units.
Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide 2 Operation The Avocent LongView 5500/5520 extender system is designed to be transparent in operation. All peripherals should respond as they would when connected to your host computer. 2.1 Accessing the Dashboard The Avocent LongView 5500/5520 extender system typically configures itself automatically, collecting EDID information from attached monitors and passing the details to the host computer.
Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide Figure 2.3 Priority Mode Example To choose the dual-head mode: Press and release the Ctrl key three times in quick succession. The three keyboard indicators flash once per second.
After a few seconds, the power indicator changes from red to green to indicate the reset is complete. 2.4 Upgrading Firmware Firmware upgrades can be found from the Vertiv™ Avocent® LongView™ 5000 Series product page at www.vertiv.com. To upgrade the firmware: ...
Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide Appendices Appendix A: Technical Support and Contacts A.1 Technical Support/Service in the United States Vertiv Group Corporation 24x7 dispatch of technicians for all products. 1-800-543-2378 Liebert® Thermal Management Products 1-800-543-2378 Liebert®...
Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide Appendix C: Remote Port Pin-out The REMOTE port uses a 6p6c socket. The pin-out is listed below. NOTE: Pins 2 and 3 are inactive. However, they are still connected internally. No links should be made to these pins.
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Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide...
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