Vertiv Avocent LongView 5500 User Manual

Vertiv Avocent LongView 5500 User Manual

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Avocent® LongView™ 5500/5520
Installer/User Guide
High Performance KVM Extender System

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Summary of Contents for Vertiv Avocent LongView 5500

  • Page 1 Avocent® LongView™ 5500/5520 Installer/User Guide High Performance KVM Extender System...
  • Page 2 The products covered by this instruction manual are manufactured and/or sold by Vertiv. This document is the property of Vertiv and contains confidential and proprietary information owned by Vertiv. Any copying, use or disclosure of it without the written permission of Vertiv is strictly prohibited.
  • Page 3: Table Of Contents

    Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide TABLE OF CONTENTS 1 Product Overview 1.1 Features and Benefits 1.1.1 Video support 1.1.2 EDID management 1.1.3 USB support 1.1.4 Audio support 1.1.5 Serial support 1.2 Unit Overview 1.2.1 Operating modes 2 Configuration 2.1 Accessing the Dashboard...
  • Page 4 Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide This page intentionally left blank...
  • Page 5: Product Overview

    Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide 1 Product Overview The Avocent® LongView™ 5500/5520high performance KVM extender system is a DisplayPort KVM extender that enables you to locate your critical computing hardware in a secure and temperature controlled environment away from the user workstation while maintaining the same user desktop experience.
  • Page 6: Usb Support

    Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide 1.1.3 USB support A wide range of USB devices are supported on the receiver via the four ports on the front of the unit. The LV5500 extender has four low/full speed (version 2.0) USB for keyboards and mice and other HID devices. The LV5520 extender has three low/full speed (version 2.0) USB for keyboards and mice and other HID devices and one hi-speed (version...
  • Page 7 Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide Figure 1.1 LongView™ 5520Transmitter Table 1.2 Transmitter Descriptions Number Description Number Description Recessed reset button USB port for keyboard and mouse CATx port for alternative link Secondary DisplayPort video input...
  • Page 8: Operating Modes

    Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide Figure 1.2 LongView™ 5520 Receiver Table 1.3 Receiver Descriptions Number Description Number Description Recessed reset button USB ports for keyboard and mouse USB port for HID devices Speaker port USB port for transparent USB...
  • Page 9 Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide Transmission distances using fiber Depending on the type of fiber you use, you can dramatically increase the operation distance. For example, with multi-mode fiber and an accompanying SFP module, you can achieve distances up to 400 meters. By comparison, with single-mode fiber, the maximum distance is 4 km.
  • Page 10 Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide This page intentionally left blank 1 Product Overview...
  • Page 11: Configuration

    Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide 2 Configuration 2.1 Accessing the Dashboard The LongView 5000 extender system typically configures itself automatically, collecting EDID information from attached monitors and passing the details to the host computer. Unless an issue is encountered, the extender system works together as soon as they are connected.
  • Page 12: Resetting A Transmitter Or Receiver

    After a few seconds, the power indicator changes from red to green to indicate the reset is complete. 2.3 Upgrading Firmware Firmware upgrades can be found from the LongView 5000 extender system product page at www.vertiv.com. To upgrade the firmware: ...
  • Page 13: Operation

    Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide 3 Operation The LongView 5000 extender system is designed to be transparent in operation. All peripherals should respond as they would when connected to your host computer. 3.1 Status Indicators The transmitter and receiver contain various indicators to provide you with status information.
  • Page 14 Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide This page intentionally left blank 3 Operation...
  • Page 15: Appendices

    Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide Appendices Appendix A: Technical Specifications Category LongView 5500 LongView 5520 Environmental Nominal Operating Power (W) Peak Power (W) External Power 12V DC, 1.5A 12V DC, 1.5A Max operating Altitude (m)
  • Page 16 Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide Category LongView 5500 LongView 5520 Receiver weight 1.24kg / 2.73lbs 1.24kg / 2.73lbs Power supply 100 to 240VAC, 47 to 63Hz 100 to 240VAC, 47 to 63Hz 12VDC 18W output from power supply unit.
  • Page 17: Appendix B: Remote Port Pin-Out

    Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide Appendix B: Remote Port Pin-out The REMOTE port uses a 6p6c socket. The pin-out is listed below. NOTE: Pins 2 and 3 are inactive. However, they are still connected internally. No links should be made to these pins.
  • Page 18 Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide...
  • Page 19 Vertiv.com | Vertiv Headquarters, 1050 Dearborn Drive, Columbus, OH, 43085, USA © 2021 Vertiv Group Corp. All rights reserved. Vertiv™ and the Vertiv logo are trademarks or registered trademarks of Vertiv Group Corp. All other names and logos referred to are trade names, trademarks or registered trademarks of their respective owners. While every precaution has been taken to ensure accuracy and completeness here, Vertiv Group Corp.

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