Denon AVR-391 Owner's Manual page 53

ENGLISH
GAudioH
Symptom
Audio is not output. • Check the connections for all devices.
• Check the speaker connections.
• Check whether the audio device power is turned on.
• Adjust the master volume.
• Cancel the mute mode.
• Select a suitable input source.
• Select a suitable input mode.
• Disconnect the headphones. No sound is output from the speakers
or the PRE OUT connectors when headphones are connected.
No sound is • Check if the surround speakers are connected to the SURROUND
produced from terminals.
surround speaker.
No sound is • Set "Speaker Confi g." – "S.B(Pre)" on the menu to something
produced from other than "None".
surround back • Set "Surround Parameter" – "SB CH OUT" on the menu to
speaker. something other than "OFF".
• Set the surround mode to something other than "STEREO".
No sound is • Check the subwoofer connections.
produced from • Turn on the subwoofer's power.
subwoofer. • Set "Speaker Confi g." – "SW" on the menu to "Yes".
• If "Front" and "Center" for "Speaker Confi g." are set to "Large",
and "Mode" is set to "LFE", no sound may be output from the
subwoofers, depending on the input signal or selected surround
mode.
DTS sound is not • Set "Decode" on the menu to "Auto" or "DTS".
output.
Dolby TrueHD, DTS- • Make HDMI connections.
HD, Dolby Digital
Plus audio is not
output.
GHDMIH
Symptom
No audio is • Check the connection of the HDMI connectors.
output with HDMI • When outputting HDMI audio from the speakers, set "Audio Out"
connection. on the menu to "Amp".
• When outputting HDMI audio from a TV, set "Audio Out" on the
menu to "TV".
No video is • Check the connection of the HDMI connectors.
output with HDMI • Set the input source to match the connected HDMI connector.
connection. • Check whether the TV is compatible with copyright protection
(HDCP). If connected to a device not compatible with HDCP, video
will not be output correctly.
50
Cause/Solution
5, 12 – 16
Cause/Solution
GRadioH
Page Symptom
Reception fails, or • Change the antenna orientation or position.
5, 26 there is a lot of noise • Separate the AM loop antenna from the unit.
6 or distortion. • Use an FM outdoor antenna.
17 • Separate the antenna from other connection cables.
17
GiPodH
17
Symptom
32
39
iPod cannot be • Check the iPod connections.
played. • Plug the control dock for iPod's AC adapter into a power outlet.
– • Switch the input source to "DOCK".
"Connection Error" • Unable to communicate properly. Turn off the power to this unit,
is displayed. disconnect the iPod and then reconnect it.
7
"Not Support" is • The iPod connected to the unit is not compatible. Please make
displayed. sure the iPod you are connecting is compatible.
35
• The software version of the connected iPod is an old one. Please
update to the latest version.
21
"Connection Error" • The iPod is not responding. Turn off the power to this unit,
5, 26
is displayed. disconnect the iPod and then reconnect it.
6
GRemote control unitH
7
7, 8
Symptom
The set cannot be • Batteries are worn out. Replace with new batteries.
operated with the • Operate the remote control unit within a distance of about 23 ft /
remote control unit. 7 m from this unit and at an angle of within 30°.
32
• Remove any obstacle between this unit and the remote control
unit.
• Insert the batteries in the proper direction, checking the q and
12
w marks.
• The set's remote control sensor is exposed to strong light (direct
sunlight, inverter type fl uorescent bulb light, etc.). Move the set
to a place in which the remote control sensor will not be exposed
to strong light.
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12
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34
12
12, 17
12
Cause/Solution
Cause/Solution
Cause/Solution
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