Vivo DESK-V103E Instruction Manual
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Vivo DESK-V103E Instruction Manual

Vivo DESK-V103E Instruction Manual

Electric dual motor desk frame
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Electric Dual Motor
Desk Frame
SKU: DESK-V103E/EW
Instruction Manual
Assembly Video & Product Info
www.vivo-us.com/products/desk-v103e

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Summary of Contents for Vivo DESK-V103E

  • Page 1 Electric Dual Motor Desk Frame SKU: DESK-V103E/EW Instruction Manual Assembly Video & Product Info www.vivo-us.com/products/desk-v103e...
  • Page 2 7AM - 7PM Monday-Friday Give us a Call: Chat Us: Email Us: 309-278-5303 www.vivo-us.com help@vivo-us.com We’re Here for You! Our customer-minded support team is here for YOU, Monday-Friday 7am-7pm CST. We offer immediate assistance with rapid response times from customer service agents and product techncians to...
  • Page 3 If you do not understand these directions, or if you have any doubts about the safety of the installation, please contact our product support team at 309-278-5303 or help@vivo-us.com for further assistance. Check carefully to make sure there are no missing or defective parts.

  • Page 4: Package Contents

    Package Contents C (x2) A (x2) B (x2) Right Outer Inner Crossbar Left Outer Crossbar Crossbar F (x2) D (x2) E (x2) Foot Side Bracket G (x1) H (x1) I (x1) Control Panel AC Power Extension Cable Block J (x1) K (x14) L (x2) Power Cable...

  • Page 5: Included Hardware & Tools

    Included Hardware & Tools S-B (x18) S-C (x9) S-A (x22) ST5x15mm Screw M6x35mm Screw M6x11mm Screw T-A (x1) 5mm Allen Wrench Tools Needed: Phillips Power Drill Level Screwdriver Weight Capacity: 220lbs (100kg)

  • Page 6: Assembly Steps

    ASSEMBLY STEPS STEP 1 Attach one set of Left and Right Outer Crossbars (B,C) to each Leg (E) using M6x11mm Screws (S-A), tightening with 5mm Allen Wrench (T-A). B (x2) C (x2) S-A (x8) E (x2) Left Outer Right Outer M6x11mm 5mm Allen Crossbar...
  • Page 7 STEP 2 Attach Side Brackets (D) to Legs (E) using M6x11mm Screws (S-A), tightening with 5mm Allen Wrench (T-A). D (x2) S-A (x4) 5mm Allen Side M6x11mm Wrench Brackets Screw...
  • Page 8 STEP 3 Attach Feet (F) onto the bottom of Legs (E) using M6x35mm Screws (S-C), tightening with 5mm Allen Wrench (T-A). F (x2) S-C (x8) Foot M6x35mm 5mm Allen Screw Wrench...
  • Page 9 STEP 4 Slide Inner Crossbars (A) into the Left and Right Outer Crossbars (B,C) making sure the slots on the Inner Crossbars are facing inward. Adjust the frame to the desired width to match your desktop [not included]. Lock frame width using M6x11mm Screws (S-A) and 5mm Allen Wrench (T-A).
  • Page 10 STEP 5 Install Anti-Vibration Pads (K) into the holes and tabs on Side Brackets (D) and Outer Crossbars (B,C ). K (x12) Anti-Vibration Pads...
  • Page 11 2. Use ST5x15mm Screws (S-B) and a drill to secure the frame and Control Panel (G) to the desktop. Pilot Hole Drilling Instructions: Mark hole locations and drill 0.40” (10mm) deep pilot holes using a ⅛” (3mm) drill bit. VIVO Desktops: Please refer to the desktop manual before proceeding. G (x1) S-B (x14) Control Panel...
  • Page 12 STEP 5 STEP 7 1. Attach the Extension Cable (I) to the Motor Cable on the Leg (E) that is furthest from Control Panel (G). Connect Motor Cable from the closer Leg, other end of Extension Cable, and AC Power Block (H) into the back of Control Panel.
  • Page 13 Motor Cable...

  • Page 14: Operation

    LED CONTROLLER OPERATION LED Panel Displays the current desk height Up Arrow Press and hold to raise the desk. Release when desired height is reached. Down Arrow Press and hold to lower the desk. Release when desired height is reached. Program Button See Programming a Memory Setting below.

  • Page 15: Troubleshooting

    If error presists, please contact our Product Support Team at 309-278-5303 or help@vivo-us.com for further assistance Undervoltage Warning: The input voltage is too low. f correct AC adapter is being used, unplug the desk from the wall and disconnect all cables from the controller.

  • Page 16: Collision Detection

    Special Programming CHANGE DISPLAYED HEIGHT UNIT Press and hold until shows and flashes. Press again and the display will show Press to select. Press to switch between (cm) and (imperial/”). To save your selection, press again. COLLISION DETECTION Press and hold until displays and flashes.
  • Page 17 [ THIS PAGE INTENTIONALLY LEFT BLANK ]...
  • Page 18 WHO WE ARE VIVO is more than a brand of ergonomic office furniture. We are a team of creative and innovative indivuduals working together to offer high quality, affordable ergonomic solutions. We think and work outside of the box to serve...

  • Page 19: Need Assistance

    Call Us: 309-278-5303 Average Resolution Time: 5m 4s Chat Us: www.vivo-us.com Average Resolution Time: < 15m Email Us: help@vivo-us.com Average Resolution Time: 1HR 8M 23% within < 15m 38% within <...

  • Page 20: Last Updated

    LAST UPDATED: 11/17/23 REV2LF-V v4.0 Need Help? Get In Touch Monday-Friday from 7:00am-7:00pm CST help@vivo-us.com www.vivo-us.com 309-278-5303 Chat live with an agent! FOR MORE GREAT VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: WWW.VIVO-US.COM VIVO-us @vivo_us...

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