Do you have a question about the BU3500 Series and is the answer not in the manual?
Questions and answers
Marilyn P. Agney
April 22, 2025
New replacement BU3512 and battery still doesn't charge when in the stand. (Same problem with original unit). Only get blinking red light when pushing STAART.
1 comments:
Mr. Anderson
May 11, 2025
The blinking red light and failure to charge may indicate a motor or battery-related issue. According to the context:
- If two Battery LEDs and ECO LEDs are blinking, it's a critical system failure. - If all 4 Battery Icons are pulsing, it indicates a floor nozzle temperature issue and suggests checking for clogs or jams.
Since the BU3512 battery is in the stand and the unit is not charging with a blinking red light, this likely points to a critical system failure or temperature-related issue. You should check for blockages, ensure proper battery placement, allow the unit to cool down for 20 minutes, and if the issue continues, contact the call center.
This answer is automatically generated
David L. Williams
June 21, 2025
The only light that comes on is at the top of the dock. No battery or other
LEDs showing. This is the first attempt to charge the battery.
DO 43. To reduce the risk of shock and unintended 31. For BU3120 and BU3500 series please NOT allow to be used as a toy. Close 20. DO NOT place vacuum on unstable operation, turn off power and remove use battery pack XBTR625KSLN.
Floor Nozzle NOTE: The Shark battery, like all lithium-ion batteries, will naturally decrease in capacity over time from the 100% capacity of NOTE: Once the charging post is installed, it can’t be removed.
CHARGING BATTERY REMOVAL CHARGING WHILE IN STORAGE MODE REMOVING THE BATTERY CONTACTS UPRIGHT DOCK CHARGING BU3000 SERIES HAND VACUUM RELEASE BUTTONS BATTERY Charge the unit by placing it on the dock. Make To detach the hand vacuum from the wand, sure the contacts on the wand are aligned press the front latch release button on the To remove the battery from the hand vacuum,...
USING YOUR VACUUM ABOVE-FLOOR CLEANING CONTROLS AND CLEANING MODES ABOVE-FLOOR WITH WAND ABOVE-FLOOR WITH HAND VACUUM POWER UPRIGHT Detach the hand vacuum to clean above- To detach the floor nozzle from the wand, When the vacuum is in the upright position, step on the nozzle while pressing the Press the button on the control panel...
USING YOUR VACUUM MAINTAINING YOUR VACUUM EMPTYING THE DOCK DUST BIN USING THE AUTO-EMPTY DOCK Place the vacuum on the dock with the wand Once evacuation is complete, the vacuum The dock dust bin holds up to 30 days’ To empty the bin, hold it over the trash and in the cradle of the charging post.
MAINTAINING YOUR VACUUM MAINTAINING YOUR VACUUM CLEANING THE HANDHELD VACUUM DUST CUP AND FILTER CLEANING THE AUTO-EMPTY DOCK FILTER To access the filter in the dock, remove the Filter To access the Auto-Empty Exhaust Foam Door. Press the button at the bottom of the door, Filter, remove the dust bin.
MAINTAINING YOUR VACUUM MAINTAINING YOUR VACUUM CHECKING FOR BLOCKAGES IN THE VACUUM TROUBLESHOOTING If you run over a hard or sharp object or notice a noise change while vacuuming, check for WARNING: To reduce the risk of shock and unintended operation, turn off blockages or objects caught in the brushroll.
ADDITIONAL ACCESSORIES AVAILABLE ON SHARKACCESSORIES.COM Crevice Tool FIVE (5) YEAR LIMITED WARRANTY Duster Crevice Tool Wide Upholstery Tool The Five (5) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Pet Multi-Tool Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.
Page 10
Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure to perform required maintenance (e.g., not cleaning the filters, not removing debris from the brushroll), BU3500 series: 21.6V or damage due to mishandling in transit.
Need help?
Do you have a question about the BU3500 Series and is the answer not in the manual?
Questions and answers
New replacement BU3512 and battery still doesn't charge when in the stand. (Same problem with original unit). Only get blinking red light when pushing STAART.
The blinking red light and failure to charge may indicate a motor or battery-related issue. According to the context:
- If two Battery LEDs and ECO LEDs are blinking, it's a critical system failure.
- If all 4 Battery Icons are pulsing, it indicates a floor nozzle temperature issue and suggests checking for clogs or jams.
Since the BU3512 battery is in the stand and the unit is not charging with a blinking red light, this likely points to a critical system failure or temperature-related issue. You should check for blockages, ensure proper battery placement, allow the unit to cool down for 20 minutes, and if the issue continues, contact the call center.
This answer is automatically generated
The only light that comes on is at the top of the dock. No battery or other LEDs showing. This is the first attempt to charge the battery.