TSC MH240 User Manual
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TSC MH240 User Manual

Thermal transfer / direct thermal bar code printer
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MH240/MH340/MH640/
MH240T/MH340T/MH640T/
MH240P/MH340P/MH640P Series
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER
1
USER'S
MANUAL

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  • Page 1 MH240/MH340/MH640/ MH240T/MH340T/MH640T/ MH240P/MH340P/MH640P Series THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL...
  • Page 2 Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed...
  • Page 3 Agency Compliance and Approvals EN 55032, Class A EN 55024 EN 60950-1 This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. FCC part 15B, Class A ICES-003, Class A This equipment has been tested and found to comply with the limits for a Class A...
  • Page 4 이 기기는 업무용(A 급) 전자파적합기기로서 판매자 또는 사용자는 이 점을 주의하시기 바라며, 가정외의 지역에서 사용하는 것을 목적으로 합니다. GB 4943.1 GB 9254, Class A GB 17625.1 此为 A 级产品，在生活环境中，该产品可能会造成无线电干扰， 在这种情况下，可能需要用户对干扰采取切实可行的措施。 Energy Star for Imaging Equipment Version 2.0 IS 13252(Part 1)/ IEC 60950-1 Note: There may have certification differences in the series models, please refer to product label for accuracy.
  • Page 5 5150-5350MHz No license needed if used indoor and Azerbaijan power not exceeding 30mW 5470-5725MHz Hereby, TSC Auto ID Technology Co., Ltd. declares that the radio equipment type [Wi-Fi] IEEE 802.11 a/b/g/n is in compliance with Directive 2014/53/EU - iv -...
  • Page 6 The full text of the EU declaration of conformity is available at the following internet address: http:// www.tscprinters.com RF exposure warning (Wi-Fi) This equipment must be installed and operated in accordance with provided instructions and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be providing with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.
  • Page 7 Ce périphérique a été évalué et démontré conforme aux limites SAR (Specific Absorption Rate – Taux d'absorption spécifique) par l'IC lorsqu'il est connecté à des dispositifs hôtes spécifiques opérant dans des conditions d’utilisation mobile. (Pour le Wi-Fi) Ce périphérique a également été évalué et démontré conforme aux limites d'exposition radio- fréquence par l'IC pour des utilisations par des opérateurs mobiles (les antennes sont à...

  • Page 8: Table Of Contents

    Contents 1. Introduction ........................ 1 1.1 Product Introduction ..................... 1 1.2 Product Features ....................2 1.2.1 Printer Standard Features ....................2 1.2.2 Printer Optional Features ....................4 1.3 Printer Specifications ................... 4 1.4 Print Specifications ....................5 1.5 Ribbon Specifications ................... 5 1.6 Media Specifications .....................
  • Page 9 4.2 Ribbon Tension Adjustment Knob Module ............30 4.3 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles ........31 5. Diagnostic Tool ......................33 5.1 Start the Diagnostic Tool ..................33 5.2 Printer Function ....................34 5.3 Setting Ethernet by Diagnostic Tool ..............35 5.3.1 Using USB interface to setup Ethernet interface ............

  • Page 10: Introduction

    There have MH240, MH240T, and MH240P Series with nine models available. The MH240/MH240T/MH240P prints at 203 dpi series are at speeds up to an amazing 14 inches per second, MH340/MH340T/MH340P offers higher 300 dpi resolution at speeds...

  • Page 11: Product Features

    1.2.1 Printer Standard Features The printer offers the following standard features. Product standard feature STANDARD ADVANCED MH240P MH340P MH640P Model (w/ internal (w/ internal (w/ internal MH240 MH340 MH640 MH240T MH340T MH640T full full full rewinder) rewinder) rewinder) 203 dots/inch...
  • Page 12  Codepage 437 (English - US)  Codepage 737 (Greek) -  Codepage 850 (Latin-1)  Codepage 852 (Latin-2)  Codepage 855 (Cyrillic) -  Codepage 857 (Turkish)  Codepage 860 (Portuguese)  Codepage 861 (Icelandic) -  Codepage 862 (Hebrew) - ...

  • Page 13: Printer Optional Features

    ○ KU-007 Plus programmable smart keyboard 1.3 Printer Specifications Printer Specifications STANDARD ADVANCED Model MH240P MH340P MH640P (w/ internal (w/ internal (w/ internal MH240 MH340 MH640 MH240T MH340T MH640T full full full rewinder) rewinder) rewinder) Physical 276 mm (W) x 502 mm (D) x 412...

  • Page 14: Print Specifications

    1.4 Print Specifications Print Specifications 203 dpi models 300 dpi models 600 dpi models Print head resolution 203 dots/inch 300 dots/inch 600 dots/inch (8 dots/mm) (12 dots/mm) (24 dots/mm) (dots per inch/mm) Printing method Thermal transfer and direct thermal Dot size 0.125 x 0.125 mm 0.084 x 0.084 mm 0.042 x 0.042 mm...

  • Page 15: Operations Overview

    Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton. One printer unit (MH240, MH240T, or MH240P Series)  One quick installation guide ...

  • Page 16: Printer Overview

    2.2 Printer Overview 2.2.1 Front View For MH240 Series LED indicator LCD display Front panel buttons USB host x 2 Media view window Paper exit chute Printer cover handle - 7 -...
  • Page 17 For MH240T Series LED indicator LCD display Front panel buttons USB host x 2 Media view window Paper exit chute Printer cover handle - 8 -...
  • Page 18 For MH240P Series LED indicator LCD display Front panel buttons USB host x 2 Media view window Paper exit chute Printer cover handle Printer lower cover (MH240P Series only) - 9 -...

  • Page 19: Interior View

    2.2.2 Interior view For MH240 & MH240T Series Ribbon rewind spindle Print head pressure position adjustment knob Print head pressure adjustment knob Print head release lever Ribbon supply spindle TSC website QR Code Media near end sensor (movable, MH240T Series only)
  • Page 20 Ribbon rewind spindle Print head pressure position adjustment knob Print head pressure adjustment knob Print head release lever Ribbon supply spindle TSC website QR Code Media near end sensor (movable, MH240T/MH240P Series only) Label supply spindle Label roll guard Media guide bar & rear label guide...

  • Page 21: Rear View

    2.2.3 Rear View For MH240 & MH240T Series External label entrance chute RS-232C interface Ethernet interface USB interface microSD card slot Centronics interface (Option) GPIO interface (Option) Slot-in Wi-Fi interface (Option) Power switch Power cord socket Note: The interface picture here is for reference only.
  • Page 22 For MH240P Series External label entrance chute Slot-in Wi-Fi module (Option) RS-232C interface Ethernet interface USB interface microSD card slot Centronics interface (Option) Note: The interface picture here is for Power switch reference only. Please refer to the product specification for the interfaces Power cord socket availability.

  • Page 23: Operator Control

    2.3 Operator Control LED indicator Printer Printer firmware status version Printer model Time & Date Touch ETH: Ethernet IP address screen Wi-Fi: Wi-Fi IP address Icons Keys - 14 -...

  • Page 24: Led Indication And Keys

    2.3.1 LED Indication and Keys Status Indication Printer power off POWER Printer power on Printer is ready Printer is paused ON-LINE Blinking Printer is downloading data Printer is ready Carriage open or cutter error ERROR Blinking No paper, paper jam or no ribbon Keys Function Select keys...

  • Page 25: Touch Screen

    Enter cursor (be marked in green) located option Feed button (advance one label) 2.3.3 Touch Screen Tap an item to open/use it. Be selected (Green) Scroll up interface Scroll down interface Return Enter Up page interfac Note: For LCD Menu panel, please refer to section 6 for more details. inte rfac interface...

  • Page 26: Setup

    4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly grounded power outlet. Note: Please switch OFF printer power switch prior to plug in the power cord to printer power jack. MH240P Series MH240T Series MH240 Series - 17 -...

  • Page 27: Loading The Ribbon

    3.2 Loading the Ribbon 1. Open the printer right side cover. 2. Install the ribbon onto ribbon supply spindle. - 18 -...
  • Page 28 3. Push the Print head release lever to open print head mechanism. 4. Thread ribbon below the ribbon guide bar through ribbon sensor slot and as the loading path printed on the printer. 5. Wind the ribbon rewind spindle counterclockwise roughly 3~5 circles until the ribbon is smooth, properly stretched and wrinkle-free.
  • Page 29 6. Close the print head mechanism by pushing down the both sides of the print head release lever. Note: * Please refer to video on YouTube. Ribbon loading path Ink coated inside Ink coated outside - 20 -...

  • Page 30: Remove Used Ribbon

    3.3 Remove Used Ribbon Break the ribbon between ribbon guide plate and the ribbon rewind spindle. 2. Push the ribbon release button and slide the ribbon off to release the ribbon on the ribbon rewind spindle at the same time. SLIDE OFF - 21 -...

  • Page 31: Loading The Media

    3.4 Loading the Media 3.4.1 Loading the Media 1. Open the printer right side cover. 2. Move the label roll guard horizontally to the end of label spindle, then flip down the label roll guard. 3. Place the media roll on the label supply spindle and use label roll guard to fix it.
  • Page 32 Note: MH240 Series doesn’t attach the media guide bar. Interior view of MH240 Series 5. Move the media sensor by adjusting the media sensor position adjustment knob, make sure the gap or black mark sensor is at the location where media gap/black mark will pass through for sensing.
  • Page 33 7. Close the print head mechanism on both sides and make sure the latches are engaged securely. 8. Set media sensor type and calibrate the selected sensor. Note: * Please calibrate the gap/black mark sensor when changing media. * Please refer to video on YouTube.

  • Page 34: Loading The Fanfold/External Media

    3.4.2 Loading the Fanfold/External Media 1. Open the printer right side cover. 2. Insert the fanfold media through the bottom or rear external label entrance chute. 3. Please refer to section 3.4.1 step 4~8 for loading media. Note: Please calibrate the gap/black mark sensor when changing media.

  • Page 35: Loading Media In Rewind Mode (Option For Mh240P Series)

    3.4.3 Loading Media in Rewind Mode (Option for MH240P Series) 1. Open the printer right side cover. 2. Please refer to section 3.4.1 for loading media. 3. Using the front display panel to do the calibration and set the printer mode to rewind mode.
  • Page 36 5. Install the paper core onto the rewind spindle. 6. Open print head release lever and label guide bar release lever to pull approximately 650mm of the label through the front of the printer. 7. Feed the leading edge of media through the redirect front panel as picture shown.
  • Page 37 9. Adjust the media rewind guide to fit the label width. 10. Close print head release lever and print head lower cover. - 28 -...

  • Page 38: Adjustment Knob

    4. Adjustment Knob 4.1 Print Head Pressure Adjustment Knob & Print Head Pressure Position Adjustment Knob The print head pressure adjustment knob has 5 levels of adjustment. Because the printer’s paper alignment is to the left side of mechanism, different media widths require the different pressure to print the label correctly.

  • Page 39: Ribbon Tension Adjustment Knob Module

    4.2 Ribbon Tension Adjustment Knob Module The ribbon tension adjustment knob has 5 positions for adjustment. Because the printer’s ribbon alignment is to the left side of mechanism, different ribbon or media widths require different tension to print correctly. Therefore, it may require to adjust the ribbon tension adjustment knob to get your best print quality.

  • Page 40: Mechanism Fine Adjustment To Avoid Ribbon Wrinkles

    4.3 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles This printer has been fully tested before delivery. There should be no ribbon wrinkle presented on the media for general-purpose printing application. Ribbon wrinkle is related to the media width, thickness, print head pressure balance, ribbon film characteristics, print darkness setting…etc.
  • Page 41 1. Wrinkle happens from label lower 2. Wrinkle happens from label lower Symptom left to upper right direction (“ˊ”) right to upper left direction (“ˋ”) Feed direction If the wrinkle on the label starts from the If the wrinkle on the label starts from the lower left side to upper right side, please do lower right side to upper left side, please do following adjustment.

  • Page 42: Diagnostic Tool

    5. Diagnostic Tool TSC’s Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer’s settings/status; change a printer’s settings; download graphics, fonts, and firmware; create a printer bitmap font; and send additional commands to a printer.

  • Page 43: Printer Function

    Set the password to protect the settings For more information about Diagnostic Tool, please refer to the diagnostic utility quick start guide in TSC official website Downloads \ Manuals \ Utilities \ Diagnostic utility quick start guide. - 34 -...

  • Page 44: Setting Ethernet By Diagnostic Tool

    5.3 Setting Ethernet by Diagnostic Tool The Diagnostic Utility is enclosed in the CD disk \ Utilities directory. Users can use Diagnostic Tool to setup the Ethernet by RS-232, USB and Ethernet interfaces. The following contents will instruct users how to configure the Ethernet by these three interfaces.

  • Page 45: Using Rs-232 Interface To Setup Ethernet Interface

    5.3.2 Using RS-232 interface to setup Ethernet interface 1. Connect the computer and the printer with a RS-232 cable. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. 4. Select “COM” as interface then click on the “Setup” button to setup the serial port baud rate, parity check, data bits, stop bit and flow control parameters.

  • Page 46: Using Ethernet Interface To Setup Ethernet Interface

    5.3.3 Using Ethernet interface to setup Ethernet interface 1. Connect the computer and the printer to the LAN. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. 4. Select “Ethernet” as the interface then click on the “Setup” button to setup the IP address, subnet mask and gateway for the on board Ethernet.
  • Page 47 The default IP address is obtained by DHCP. To change the setting to static IP address, click “Static IP” radio button then enter the IP address, subnet mask and gateway. Click “Set IP” to take effect the settings. Users can also change the “Printer Name” by another model name in this field then click “Set Printer Name”...

  • Page 48: Lcd Menu Function

    6. LCD Menu Function 6.1 Enter the Menu * By touch display: “Menu” icon on LCD Tap the main page to enter the menu. * By Keys: Use navigational keys to select the “Menu” icon (be marked in green) and press the left soft key button (means ) to enter the menu.

  • Page 49: Menu Overview

    6.2 Menu Overview There are 6 categories for the menu. You can easy to set the settings of the printer without connecting the computer. Please refer to following sections for more details. This “Setting” category can set up the printer settings for TSPL &...

  • Page 50: Setting

    6.3 Setting Tap the “Command Set” item on LCD to switch the TSPL and ZPL2. Or select the “Command Set” item by navigational key and press right soft key to switch the TSPL and ZPL2. 6.3.1 TSPL This “TSPL” category can set up the printer settings for TSPL. Speed None Density...
  • Page 51 The direction setting value is either 1 or 0. Use this item to setup the printout direction. DIRECTION 0 DIRECTION 1 Direction This item is used to set the print mode. There are 6 modes as below, Printer Mode Description None Next label top of form is aligned to the print head burn line location.

  • Page 52: Zpl2

    6.3.2 ZPL2 This “ZPL2” category can set up the printer settings for ZPL2. Darkness Print Speed Tear Off Tear Off Peeler Off Print Mode Cutter Print Width Rewind List Fonts List Images List Formats List Setup Control Prefix Format Prefix Feed Delimiter Char Menu...
  • Page 53 This item is used to fine tune media stop location. Available Tear Off 0 dot setting value range is from -120~120 dots. This item is used to set the print mode. There are 3 modes as below, Printer Mode Description Print mode Tear Off Next label top of form is aligned to the print...
  • Page 54 Selects the bitmap scaling factor. The first number is the Format Convert original dots per inch (dpi) value; the second, the dpi to which None you would like to scale. Note: If printing from enclosed software/driver, the software/driver will send out the commands, which will overwrite the settings set from the panel.

  • Page 55: Sensor

    6.4 Sensor This option is used to calibrate the selected sensor. We recommend calibrate the sensor before printing when changing the media. Black Mark Auto Calibration Continuous Preprint Black Mark Manual Setup Continuous Menu Sensor Media Capacity Auto Threshold Detect Fixed Maximum Length...

  • Page 56: Interface

    6.5 Interface This option is used to set the printer interface settings. Serial Ethernet Menu Interface Wi-Fi Bluetooth 6.5.1 Serial Comm. This option is used to set the printer RS-232 settings. 1200 bps 2400 bps 4800 bps 9600 bps Baud Rate 19200 bps 38400 bps 57600 bps...

  • Page 57: Ethernet

    6.5.2 Ethernet Use this menu to configure internal Ethernet configuration check the printer’s Ethernet module status, and reset the Ethernet module. Status Menu Interface Ethernet Config Item Description Default Use this menu to check the Ethernet IP address and Status MAC setting status.

  • Page 58: Wi-Fi

    6.5.3 Wi-Fi This option is used to set the printer Wi-Fi settings. Status Config Menu Interface Wi-Fi SSID Security Password Item Description Default Use this menu to check the Wi-Fi IP address, MAC Status setting status…. DHCP: This item is used to ON or OFF the DHCP (Dynamic Host Configuration Protocol) network protocol.

  • Page 59: Advanced

    6.6 Advanced Language Printer Information Initialization Display Brightness Date Format Touchscreen Calibration Date Date & Time Time Format Time Menu Advanced Menu Lock Menu Password Security MyMenu Lock Cutter Type MyMenu Password Media Low Warning Ribbon Low Warning Warning Printer Head Care Reset Counter Interval Contact Us...
  • Page 60 This item is used to check print head status and to set the settings for print head care. Item Description This item is used to enable/disable the print head clean warning. If enable this feature, once print head has been Warning reached the setting mileage then the warning icon will be shown on printer UI...

  • Page 61: File Manager

    6.7 File Manager This feature is used to check the printer available memory, show the files list, delete the files or run the files that saved in the printer DRAM/Flash/Card memory. DRAM Menu File Manager FLASH CARD - 52 -...

  • Page 62: Diagnostic

    Self-test printout Model name F/W version Firmware checksum Printer S/N TSC configuration file System date System time Printed mileage (meter) Cutting counter Print speed (inch/sec) Print darkness Label size (inch) Print Config.
  • Page 63 Numbers of download files Total & available memory space Print head check pattern Note: Checking dot damage requires 4” wide paper width. Captures the data from the communications port and prints out the data received by printer. In the dump mode, all characters will be printed in 2 columns.

  • Page 64: Favorites

    6.9 Favorites This feature is used to create your own favorites list. You can organize the commonly used setting options in “Favorites”  Get organized “Favorites” list Touch and hold a favorite option item, until “Join Favorites” setting screen pops up. Tap “Yes”...

  • Page 65: Troubleshooting

    7 Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
  • Page 66 * Use the supported capacity microSD * microSD card is damaged. card. * microSD card doesn’t insert * Insert the microSD card again. microSD card is unable to correctly. * The supported microSD card spec and * Use the non-approved SD the approved microSD card card manufacturer.
  • Page 67 * Calibrate the sensor sensitivity again. * Set the correct label size and gap size. [Menu] [Setting]  [Shift Y]  * Press to fine tune the parameter of Shift Y. * If using the software BarTender, please set the vertical offset in the driver. * Media sensor sensitivity is not set properly.

  • Page 68: Maintenance

    8 Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer.  Cotton swab  Lint-free cloth  Vacuum / Blower brush  100% Ethanol or Isopropyl Alcohol 2.

  • Page 69: Revise History

    Revise History Date Content Editor - 60 -...
  • Page 71 9F., No.95, Minquan Rd., Xindian Dist., No.35, Sec. 2, Ligong 1st Rd., Wujie Township, New Taipei City 23141, Taiwan (R.O.C.) Yilan County 26841, Taiwan (R.O.C.) TEL: +886-2-2218-6789 TEL: +886-3-990-6677 FAX: +886-2-2218-5678 FAX: +886-3-990-5577 Web site: www.tscprinters.com E-mail: apac_sales@tscprinters.com TSC Auto ID Technology Co., Ltd. tech_support@tscprinters.com...

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