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The manufacturer's warranty does not cover any damage resulting from the neglect of these instructions. Sunsynk assumes no liability for damage caused by the operation contrary to what is specified in this operating manual.
Table of Contents SAFETY LCD Operation Flow Chart Home Page General Safety Status Page Symbols/Safety Signs System Flow Page Safety Instructions Setup Page Product Disposal Basic Setup Set Time (Clock) PRODUCT INTRODUCTION Set Company Name / Beeper / Auto dim System Overview Factory Reset and Lock Code Product Size...
SAFETY General Safety This device should only be used in accordance with the instructions within this manual and in compli- ance with local, regional, and national laws and regulations. Only allow this device to be installed, oper- ated, maintained, and repaired by other people who have read and understood this manual. Ensure the manual is included with this device should it be passed to a third party.
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Single Phase. Three Phase. Protective Conductor Terminal or Earth Rechargeable. Ground Terminal. Do not submerge the battery in water or Keep out of reach of children, animals, expose it to moisture or liquid and insects. Do not expose the product to sunlight. Inverter DC to AC.
WARNING HIGH LIFE RISK DUE TO FIRE OR ELECTROCUTION. Sunsynk Three-Phase Hybrid Inverter can only be installed by a qualified licensed electrical contractor. This is not a DIY product. This chapter contains important safety and operating instructions. Read and keep this manual for future ...
PRODUCT INTRODUCTION The Sunsynk Three-Phase Hybrid Inverter is a multifunctional inverter, combining functions of inverter, solar charger and battery charger to offer uninterruptible power support with portable size. Its comprehensive LCD display offers user configurable and easy accessible button operation such as battery charging, AC/solar charging, and acceptable input voltage based on different applications.
Product Size SUNSYNK-5/6K-SG01HP3-EU-AM2 SUNSYNK-8/10K-SG01HP3-EU-AM2 SUNSYNK-12/15K-SG01HP3-EU-AM2 Inverter Size SUNSYNK-20/25K-SG01HP3-EU-AM2 THREE PHASE HI 5/25kW | User Manual...
Basic System Architecture The following diagram explains the basic application and architecture of this 3-Phase Inverter. It also includes the following devices to have a Complete running system. Generator or Utility PV modules Batteries Normal and smart loads ...
TECHNICAL SPECIFICATIONS SUNSYNK-5K- SUNSYNK-6K- SUNSYNK-8K- SUNSYNK-10K- Model SG01HP3-EU- SG01HP3-EU- SG01HP3-EU- SG01HP3-EU- Battery Input Date Battery Type Li-Ion Battery Voltage Range 160~700V Max. Charging Current Max. Discharging Current Number of battery input Charging Strategy for Li-lon Battery Self-adaption to BMS PV String Input Data Max.
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Certifications and Standards EN 50549-1, AS-NZS 4777.2, NRS 097-2-1; Additional connections Grid Regulation available upon request EMC/Safety Regulation IEC/EN 61000-6-1/2/3/4, IEC/EN 62109-1, IEC/EN 62109-2 General Data Operating Temperature Rande -40~60 ºC, >45 ºC Derating Cooling Free Cooling Intelligent Cooling Noise ≤55 dB Communication with BMS Net Weight...
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SUNSYNK-12K- SUNSYNK-15K- SUNSYNK-20K- SUNSYNK-25K- Model SG01HP3-EU- SG01HP3-EU- SG01HP3-EU- SG01HP3-EU- Battery Input Date Battery Type Li-Ion Battery Voltage Range 160~700V Max. Charging Current Max. Discharging Current Number of battery input Charging Strategy for Li-lon Battery Self-adaption to BMS PV String Input Data Max.
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Certifications and Standards EN 50549-1, AS-NZS 4777.2, NRS 097-2-1; Additional connections Grid Regulation available upon request EMC/Safety Regulation IEC/EN 61000-6-1/2/3/4, IEC/EN 62109-1, IEC/EN 62109-2 General Data Operating Temperature Rande -40~60 ºC, >45 ºC Derating Cooling Intelligent Cooling Noise ≤55 dB Communication with BMS Net Weight 32.50 Kg...
INSTALLATION Parts List Check the equipment before installation. Please make sure nothing is damaged in the package. You should have received the items in the following package: Hybrid Inverter Wall Mounting Stainless Steel Anti-Colli- Bracket x1 sion Bolt M6x60 x4 Three-Phase Smart Meter Parallel Communication L-type Hexagon Wrench...
Selecting the Mounting Area For proper heat dissipation, allow a clearance of approximately 500mm to the side, 500mm above and below the unit, and 1000mm to the front of the unit. ≥500mm ≥500mm DO NOT install the inverter in the following areas: Areas with high salt content, such as the marine environment.
If children under 10 years old may approach the unit, take preventive measures so they cannot reach and touch the unit. Install the indoor unit on the wall where the floor height is higher than 1600mm. Before connecting all wires, please take the metal cover off, removing the screws as shown below: Mounting the Inverter Select installation locations that are adequate to support the weight of the converter.
Inverter Hanging Plate Installation Battery Connection For safe operation and compliance, an individual DC overcurrent protector or disconnection device is required to connect the battery and the inverter. Users are recommended to utilise a suitable fuse and DC isolator (see next page). Switching devices may not be required in some applications, but overcurrent pro- tectors must be used.
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Please follow below steps to implement battery connection: 1. Strip off the DC wire about 7mm, and disassemble the connector cap nut: Disassemble the connector cap nut 2. Crimping metal terminals with crimping pliers: Crimping plier Crimp the contact pin to the wire 3.
Function Port Definition Inverter Meter Parallel_1 Parallel_2 BMS1 BMS2 RS485 1 2 3 4 5 6 7 8 9 10 1112 1 2 3 4 5 6 7 8 9 10 1112 SHUT DOWN Meter: for energy meter communication. Parallel_1: Parallel communication port 1.
5/6/8/10/12/15/20/25kW model, the recommended AC breaker for grid is 100A. There are three terminal blocks marked as GRID, LOAD, and GEN. Please do not confuse input and output connections. External AC SPD is compulsory on all Sunsynk inverters. WARNING All wiring must be performed by qualified personnel. System safety and efficient operation need to use appropriate cable for AC input connection.
1. Switch the Grid Supply Main Switch (AC) OFF. 2. Switch the DC isolator OFF. 3. Assemble PV input connector to the inverter. 4. Use the MC4 connectors supplied by Sunsynk with the inverter. THREE PHASE HI 5/25kW | User Manual...
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Black Black 4.6±0.3mm 4.6±0.3mm 3.05±0.3mm 3.05±0.3mm 5.2±0.2mm 4±0.2mm DC- female connector DC+ male connector WARNING Before connection, please ensure the polarity of the output voltage of the PV array matches the DC+ and DC- symbols. Please do not connect the PV array's positive and negative poles to the ground. This can seriously damage the inverter.
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Please use its own DC power connector from the inverter accessories. Do not interconnect the con- nectors of different manufacturers. Max. DC input current should be 20A. If it exceeds, it may damage the inverter, and it is not covered by Sunsynk warranty THREE PHASE HI 5/25kW | User Manual...
Connecting the CT Coil The CT coil is one of the most important parts of the Sunsynk inverter. This device reduces the power of the inverter to prevent feeding power to the grid. This feature is also known as “Zero Export”.
CHiNT Meter with CT Coil GRID Inverter Meter Parallel_1 Parallel_2 AC Breaker RS485A RS485B Home Load AC Breaker Three-Phase Smart Meter Grid Blue line White line Blue line White line Note: the arrow Blue line direction towards White line the inverter 6 9 10 1314 16171921...
Earth Connection (MANDATORY) Ground cable shall be connected to ground plate on grid side this prevents electric shock if the original pro- tective conductor fails. Model Wire Size Cable (mm Torque Value (max) 5/6/8/10/12/15/20/25K 5 AWG 12.4Nm The conductor should be made of the same metal as the phase conductors. Earth connection(Copper wires) THREE PHASE HI 5/25kW | User Manual...
Wiring Diagram THREE PHASE HI 5/25kW | User Manual...
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CT1 CT2 Grid ④AC Breaker Home Load ① DC Breaker for battery Backup Load SUNSYNK-5K-SG01HP3-EU-AM2: 80A DC breaker SUNSYNK-6K-SG01HP3-EU-AM2: 80A DC breaker SUNSYNK-8K-SG01HP3-EU-AM2: 80A DC breaker SUNSYNK-10K-SG01HP3-EU-AM2: 80A DC breaker SUNSYNK-12K-SG01HP3-EU-AM2: 80A DC breaker SUNSYNK-15K-SG01HP3-EU-AM2: 80A DC breaker SUNSYNK-20K-SG01HP3-EU-AM2: 80A DC breaker SUNSYNK-25K-SG01HP3-EU-AM2: 80A DC breaker ②...
Inverter ①DC Breaker ②AC Breaker Battery Pack ① DC Breaker for battery SUNSYNK-5K-SG01HP3-EU-AM2: 80A DC breaker SUNSYNK-6K-SG01HP3-EU-AM2: 80A DC breaker SUNSYNK-8K-SG01HP3-EU-AM2: 80A DC breaker SUNSYNK-10K-SG01HP3-EU-AM2: 80A DC breaker SUNSYNK-12K-SG01HP3-EU-AM2: 80A DC breaker SUNSYNK-15K-SG01HP3-EU-AM2: 80A DC breaker SUNSYNK-20K-SG01HP3-EU-AM2: 80A DC breaker...
④ No.2 LV battery, HV battery can only be connected (slave) separately to HV hybrid inverters. ④⑥⑧ AC Breaker for grid port SUNSYNK-5K-SG01HP3-EU-AM2: 100A AC breaker Ground ② SUNSYNK-6K-SG01HP3-EU-AM2: 100A AC breaker ⑦ SUNSYNK-8K-SG01HP3-EU-AM2: 100A AC breaker SUNSYNK-10K-SG01HP3-EU-AM2: 100A AC breaker...
OPERATION Switching ON/OFF Once the inverter has been correctly installed and the batteries have been connected, press the ON/OFF button (located on the left side of the case) to activate the system. When the system is connected without a battery but connected with either PV or grid and the ON/OFF button is switched off, the LCD will still illumi- nate (display will show off).
Home Page Press the Esc button any page to access the home page: 1. Customer name 2. Access the settings menu page 3. Access solar page 4. Access load page 5. Access battery page SOLAR/TURBINE AC load 6. Access grid page 7.
What this page displays: The system flow. Battery status. MPPTs power. Power distribution to load or grid. Essential Loads Setup Page To access Settings, click on the gear icon on the right top of the navigation menu. What this page displays: Serial number.
Basic Setup Set Time (Clock) To set time, click on the BASIC icon and then on ‘Time’ What this page displays: Time. Date. AM/PM. What you can do from this page: Adjust / set time. Adjust / set date. ...
Locked Inverter: This function is used to lock the inverter completely so no access can be gained. It will ask for a 5-digit code that only the Sunsynk Technical staff can assist with. Test mode (only for engineers): For engineers to conduct tests.
Inverter Remote Control To control the inverter remotely, tick the box that allows it. What this page displays: Remote control option. What you can do from this page: Allows remote control of the inverter. Battery Setup Page To configure battery settings, click on the BATTERY icon and then on ‘Batt type’. What this page displays: Lithium: This is BMS protocol.
Generator & Battery Page To configure battery charging settings, click on the BATTERY icon and then on ‘Batt Charge’. What this page displays: Amps: Charge rate of 40A from the attached generator in Amps. Grid Amps: Current that the grid charges the battery. ...
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1Amp 12V. Below is a simple reference circuit of an auto-start system that can auto-start generators on a boat. (Sunsynk will be releasing a new OS E406 ( Auto-Start ) for better generator control).
Battery Discharge Page To configure inverter’s shut-down settings, click on the BATTERY icon and then on ‘Shut Down’. What this page displays: Shutdown 20%: It indicates the inverter will shutdown if the SOC is below this value. Low Batt 20%: It indicates the inverter will alarm if the SOC below this value. ...
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NOTE: With some types of lithium batteries, the BMS cannot be controlled by the Sunsynk inverter. In this case, treat the battery as a lead-acid type and set the charging and discharging protocol following the battery manufacturer's specifications.
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Support RS485 or Inverter Brand Model Inverter Notes Setup Parallel CAN H: Pin 5 Sunsynk-G HV-Series CAN L: Pin 4 SUNSYNK CAN H: Pin 4 SUN-BATT-80 CAN L: Pin 5 BN624V-105-66K HV BN728V-105-77K HV CAN H: Pin 7 BN572V-280-160K HV...
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Support RS485 or Inverter Brand Model Inverter Notes Setup Parallel BN624V-105-66K HV BN728V-105-77K HV CAN H: Pin 7 BN572V-280-160K HV BLUE NOVA BN624V-280-175K HV CAN L: Pin 8 BN676V-280-189K HV BN728V-280-204K HV CAN H: Pin 7 FREEDOM LITE BUSINESS 60/48HV CAN L: Pin 8 SS7017 CAN H: Pin 4...
Program Charge & Discharge Times To set ‘Charge’ and ‘Discharge’ times, click on the ‘System Mode’ icon after clicking on the gear icon. What this page displays: 1. Use Expor Controller: Tick this box to not export power back to the grid (the CT coil will detect power flowing back to the grid and will reduce the power of the inverter only to supply the local load).
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7. Grid peak shaving: When this is selected, the grid output power will be limited within the set value. If the load power exceeds the allowed value, it will take PV energy and stored battery energy to supple- ment. If there is not enough PV energy or stored energy to meet the load requirement, grid power will increase to meet the load needs.
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ZeroExport: The hybrid inverter will not only provide power to the backup load connected but also give power to the home load connected. If PV power and battery power are insufficient, it will take grid energy as a supplement. The hybrid inverter will not sell power to the grid. In this mode, a CT is needed. For the installation method of the CT, please refer to the chapter "CT Connection".
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Example 2: The power produced is supplying the ‘Non-Essential Load’ while the inverter is set at a maximum power of 25kW (Max Sell Power). The inverter is connected to the grid, but no export is performed. The unit allows small amounts of power to flow from the Grid (100W Zero Export Power) to prevent any back-flow. In this example, the solar PV is prioritised to supply the Load first and then subsequently, charge the battery.
Grid Supply Page In the Settings menu, click on the GRID icon. 220VAC 220VAC 220VAC Rz: Large resistance ground resistor. Or the system doesn't have a Neutral line. What this page displays: Grid Mode: General Standard - for example, EN50549_CZ_PPDS_L16A, NRS097, G98/G99. Please follow ...
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What this page displays: HV1: Level 1 overvoltage protection point; HF2: Level 2 over frequency protection point; HV2: Level 2 overvoltage protection point; HF3: Level 3 over frequency protection point. HV3: Level 3 overvoltage protection point. LF1: Level 1 under frequency protection point;...
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What this page displays: V(W): It adjusts the inverter active power according to the set grid voltage. V(Q): It adjusts the inverter reactive power according to the set grid voltage. This function adjusts invert- er output (active and reactive) power when grid voltage changes. Lock-in/Pn 5%: When the inverter active power is less than 5% rated power, the VQ mode will not take ...
NOTE: Only when the grid voltage is equal to or higher than 1.05 times the rated grid voltage will the P(PF) mode take effect. Paralleling Inverters Advanced Settings To configure multi-inverter settings, click on the ADVANCE icon. What this page displays: If the inverter operates as a master or a slave.
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The grid input can also be connected in parallel. If you need further help please refer to the Sunsynk website where you will find training videos and Fre- quently Asked Questions www.sunsynk.com. Firmware prior installation is important to be updated and all inverters in parallel or three phase system must be the same.
Connecting the DRM’s This can be selected under advance settings. Inverter Inverter Load port Shell L1 L2 L3 N Relay Ground cable Ex_Meter For CT: when in a Three-phase system with a CHiNT Three-phase energy meter (DTSU666), click the corresponding phase where the hybrid inverter is connected. e.g. when the hybrid inverter output connects to A phase, please click A Phase.
Solar Power Generated This page shows the daily, monthly, yearly, and total solar power produced. Access this page by clicking on the ‘Solar/Turbine’ icon on the Home Page. Grid Power This page shows the Daily / Monthly / Yearly and total grid power export or consumed. Access this page by clicking on the ‘Solar/Turbine’...
Advanced Settings for Wind Turbines To configure wind turbine settings, click on the ADVANCE icon. What this page displays: If one or both of the MPPTs are connected to a wind turbine. What you can do from this page: Select the MPPT to be used as a turbine input.
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For Aux Load Output mode: Aux Load Output: This mode utilizes the Gen input connection as an output which only receives power when the battery SOC and PV power is above a user programmable threshold. For Example: Power=500W, ON: 100%, OFF=95%. When the PV power exceeds 500W, and battery bank ...
NOTE: Micro Inv Input OFF and On is valid for certain FW versions only. OPERATION MODES Mode I: Basic AC cable DC cable COM cable Backup Load On-Grid Home Load Solar Battery Grid Mode II: With Generator AC cable DC cable Solar Backup Load On-Grid Home Load...
Mode III: With Aux-Load AC cable DC cable Solar Backup Load On-Grid Home Load Grid Battery Aux-Load Mode IV: AC Couple On-Grid+AC couple AC cable DC cable Solar Backup Load On-Grid Home Load Grid Battery On-Grid Inverter THREE PHASE HI 5/25kW | User Manual...
4. Generally, it will desappear automatically when shows F13; 5. If it remains same, turn on DC and AC switches for one minute, then turn on the DC and AC switches; 6. Seek help from Sunsynk. THREE PHASE HI 5/25kW | User Manual...
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1. Check the PV side cable ground connection; GFCI_Failure 2. Restart the system 2-3 times; 3. If the fault still existing, please contact Sunsynk. AC Slide over current fault. 1. Check if the backup load power is within the range of the Tz_Ac_Overcurr_Fault inverter.
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Error Code Description Solutions 1. When in parallel mode, check the parallel communication cable connection and hybrid communication address set- tings. Parallel_Comm_Fault 2. During the parallel system startup period, inverters will re- port F29. When all inverters are in ON status, it will disappear automatically;...
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Error Code Description Solutions 1. Check the battery 1 terminal voltage is high; 2. Restart the inverter 2 times and restore the factory set- BAT1_VoltHigh_Fault tings; 3. Seek help from us, if can not go back to normal state. Battery low voltage 1.
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Chapter ‘Technical Specifications’. If you need further help please refer to the Sunsynk website where you will find training videos and frequent- ly asked questions www.sunsynk.com.
COMMISSIONING Start-Up / Shutdown Procedure The inverter must be installed by a qualified / licensed electrical engineer in accordance with the country's wiring regulations. Before switching on, the installation engineer must have completed the Earth Bond, RCD and earth leakage tests, checked that the solar panel Voc voltage does not exceed 480V and checked the battery voltage.
Ensure you are familiar This is the heart of the with this, if you fully under- See section ‘Program system this controller stand the controller you Charge / Discharge Times’ everything will fully appreciate the ca- pabilities of there inverter If paralleling inverters in 3 Phase check you phase If using a wind turbine...
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APPENDIX A Definition of RJ45 Port Pin for BMS1 RS485 Pin 485_B 485_A GND_485 CAN_H1 CAN_L1 GND_485 485_A 485_B Definition of RJ45 Port Pin for BMS2 RS485 Pin 485_B 485_A GND_485 CAN_H2 CAN_L2 GND_485 485_A 485_B Definition of RJ45 Port Pin for Meter Meter-485 Pin Meter-485_B Meter-485_A...
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Definition of RJ45 Port Pin for RS485 RS485 Pin Modbus-485_B Modbus-485_A GND_485 GND_485 Modbus-485_A Modbus-485_B RS232 WIFI/RS232 D-GND 12Vdc THREE PHASE HI 5/25kW | User Manual...
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Secondary output cable length is 4m. For more information, training videos, software upgrades, help line, forum please refer to http://www.sunsynk.com - Tech Support (Do not forget to register first on the website). Sunsynk @energysolutions sunsynkofficial THREE PHASE HI 5/25kW | User Manual...
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HK Address: Room 702-704, 7/F Texwood Plaza, 6 How Ming Street, Kwun Tong, Kowloon, Hong Kong. UK Address: Sunsynk UK Ltd, 17 Turnstone Business Park, Mulberry Avenue, Widnes, Cheshire, WA8 0WN. SA Address: Globaltech Sunsynk South Africa (Pty) Ltd, Unit 2 Highview Boulevard, Ferndale 2194.
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