2N EasyGate IP User Manual

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2N EasyGate IP

User Manual

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Summary of Contents for 2N EasyGate IP

Page 1 2N EasyGate IP User Manual...
Page 2 Network / SIM2 .......................... 28 Network / VoLTE ........................28 Network / WWAN ........................28 2N My2N / Basic Settings ......................32 2N My2N / Security ........................32 SIP / Basic Settings ........................32 SIP / SIP Security ........................33 SIP / Others ..........................
Page 3 SMS / Settings ..........................41 SMS / Commands ........................42 SMS / Events ..........................54 SMS / Digital Input ........................55 Telephony / Dialing ........................55 Telephony / Babycall ........................55 Telephony / Pulse Dialing ......................56 Telephony / Dial Tone ......................... 56 Telephony / Busy Tone .......................
Page 4 Symbols and Terms Used Symbols and Terms Used The following symbols and pictograms are used in the manual: DANGER Always abide by this information to prevent persons from injury. WARNING Always abide by this information to prevent damage to the device. CAUTION Important information for system functionality.
Page 5 Product Description Product Description In this section, we introduce the 2N EasyGate IP product, outline its application options and highlight the advantages following from its use. Basic Features 2N EasyGate IP is primarily intended for voice transmission via VoIP (or VoLTE, GSM, UMTS) between the mobile network and the connected end device with the FXO interface (PBX, telephone, elevator communica- tor, answering machine, ...).
Page 6 IP Voice Gateway with FXS interface with EC21-E/A/AU module Part Nos.: 5023101E, 5023101US, 5023101AU 2N EasyGate IP Lift, LTE, VoIP, FXS port, modem, Aku+, 100-240V/1A E/US/AU, with cable (no plug) without plug IP Voice Gateway with FXS interface...
Page 7 Product Description with EC21-E/A/AU module Part Nos.: 5023111E, 5023111US, 5023111AU 2N EasyGate IP, LTE, VoIP, FXS port, modem, Aku+, 100-240V/1A E/US/AU, with cable (no plug) without plug IP Voice Gateway with FXS interface with EC21-E/A/AU module Part Nos.: 5023201US 2N EasyGate IP Lift, LTE, VoIP, FXS port, Aku+, 100-240V/1A, with cable (no plug)
Page 8 Product Description Power Supply Part No. 5029001 2N EasyGate IP – RJ11 to FXS adapter RJ11 to FXS adapter Part No. 5029003E Power Cable Adapter with EU plug 1.8 m length Part No. 5029003UK Power Cable Adapter with UK plug 1.8 m length...
Page 9 A license for a cloud service enabling mass management of elevator devices Other accessories Part No. 5029010 2N EasyGate IP — Accessories for emergency lighting Allows the connection of external emergency lighting to the elevator cabin in case of power failure. Powered by backup batteries 2N EasyGate IP Supports emergency lighting up to a voltage of 12 V/0.1 A.
Page 10 Product Description 2N EasyGate IP Wall or DIN rail mount Dowel (6 mm) with screws (4.5 x 40 mm) Screw for fitting the device in the holder Antenna FXS cable Power source Quick Start manual AA size NiMH battery, 1.2 V / min. 2000 mAh...
Page 11 PBX FXO port or USB-C cable to interconnect the device with a PC). • 2N EasyGate IP is designed to be placed in a locked room to minimize the potential risk of unauthorized access and misuse by unauthorized persons.
Page 12 (B). Electric Installation 2N EasyGate IP consists of a VoIP gateway in a black housing, a removable antenna and cables for phone, PC and power supply connections. To put it in operation, you need to connect 2N EasyGate IP to the power supply, connect the external antenna and insert the SIM card.
Page 13 CAUTION • 2N EasyGate IP may not work properly with an adapter that does not have the appropri- ate values. A smooth operation of 2N EasyGate IP is only ensured when the adapters supplied by 2N are used. If other adapters are used, 2N cannot guarantee a trouble-free operation of the device.
Page 14 FXO-equipped terminal device. PBX Connection Connect 2N EasyGate IP to a free external line of your PBX (FXO). Program the PBX in such a manner that outgoing GSM calls are routed to 2N® EasyGate IP.
Page 15 Installation Device Connectors...
Page 16 Switch for turning the device on/off. Overview of LED Indicators The 2N EasyGate IP status is indicated by the LED indicators on the top of the device. Refer to the table below for the states.
Page 17 Flashes 8 times in 2 s, 1 s Primary SIM card: pause SIM card blocked, PUK required Blue Continuous flashing Primary SIM card: There have been two unsuc- cessful PIN entering attempts. 2N EasyGate IP does not allow anoth- er attempt to prevent SIM blocking.
Page 18 Green Continuous flashing Secondary SIM card: There have been two unsuc- cessful PIN entering attempts. 2N EasyGate IP does not allow anoth- er attempt to prevent SIM blocking. You can use your mo- bile phone to reenter your PIN again.
Page 19 None No light signaling On-hook Blue Illuminated Data is available, the device is added to the 2N Elevator Center account, SIP is registered Data Blue Flashes once, 2.5 s pause IP address assigned, data unavailable (check the APN settings in the device...
Page 20 Color State Meaning Yellow Illuminated Data is available, the device is added to the 2N Elevator Center account, SIP is not registered. Green Illuminated Data is available, the 2N Elevator Center service is not ena- bled or the device is not added to the EC account, SIP is registered.
Page 21 The accessory is used for external emergency lighting connection to the elevator car. The external emer- gency lighting is switched on whenever the mains voltage fails. At this moment, it is powered from the 2N EasyGate IP backup batteries. The accessory supports the emergency lighting connection for up to 12 V / 0.1 A.
Page 22 Installation...
Page 23 Phone Line Tones – Operating Tones Phone Line Tones – Operating Tones 2N EasyGate IP sends tones to the phone line to indicate its operational status: Set the operating tones on the Telephony card in the configuration (refer to Telephony / Dialing).
Page 24 Phone Line Tones – Operating Tones US versions (Part Nos. 5023001US, 5023011US, 5023101US, 5023111US, 5023201US, 5023202US) Dial Tone Busy Tone Continuous Tone Ringtone Frequency 1 [Hz] Frequency 2 [Hz] Modulation [ms/ms] continuous 375/375 – 2000/4000 AU versions (Part Nos. 5023001AU, 5023011AU, 5023101AU, 5023111AU) Dial Tone Busy Tone Continuous Tone...
Page 25 You can configure 2N EasyGate IP without the use of the 2N Elevator Center cloud service by connecting the device to a PC via a USB cable using 2N EasyGate IP – Web Configuration Utility, freely downloadable from 2n.com. 2N EasyGate IP – Web Configuration Utility is used for automatic opening of the web configu- ration page 2N EasyGate IP, which is connected via the local USB port.
Page 26 • The password change will be required again after the main unit is factory reset. State The Status tab also serves as the Home screen after logging into the 2N EasyGate IP web interface. A list of 8 configurable sections is displayed on the left. You can reset the page settings, change the language, change the password and log out of the device web interface in the right-hand upper corner.
Page 27 Web configuration interface 2N My2N – provides information on the My2N connection. SIP – provides information on SIP connection status. Battery – provides information on the battery status. NOTE A SIM error is displayed if the SIM card is not inserted correctly or if a SIM card is inserted with the PIN code set.
Page 28 MBN Profile Name – operator profile name for the VoLTE feature if Automatic MBN Selection is disabled. Internal MBN Database – enable the use of the 2N database for updating profiles, which is part of the firmware.
Page 29 Web configuration interface to select the operator's network technology over which calls should be routed and enables/disables data connectivity. The tab displays information on the currently active SIM card. Network Name – indicates the operator network name. MCC + MNC – gives the country code and network code of the operator. IMSI –...
Page 30 Web configuration interface Turn on data – allows you to enable/disable data connection. Data Connection – displays the current status of the data connection. IP – indicates the current IP address. Network Gateway – shows the network gateway address. Preferred DNS1 – fill in the IP address of the preferred DNS1. If the preferred DNS1 is not filled in, the DNS1 supplied by the operator will be used.
Page 31 (Network / WWAN / Ping (p. 31)). Lost Frames – indicates the number of frames that did not arrive back to 2N EasyGate IP. Late responses that do not fit within the time limit are logged as late in the device log.
Page 32 Web configuration interface Lost Frames – indicates the number of frames that did not arrive back to 2N EasyGate IP. Late responses that do not fit within the time limit are logged as late in the device log. TX Frame – indicates the number of ping requests sent.
Page 33 Web configuration interface Enable the SIP service and save the setting. Fill in your phone number and authorization ID. Enter the password and pay attention to lower/upper case. Fill in the SIP server address. This is how SIP is registered. You can check the SIP status on this tab or on the Status tab, where general information on the device are displayed.
Page 34 The NTP tab helps you set up the NTP server that 2N EasyGate IP will use for time synchronization. By default, the NTP server service is enabled and the time is synchronized according to the URLs listed, which can be changed.
Page 35 • “No” – 2N EasyGate IP will not pass battery error information to 2N Lift1. • “Yes” – in the event of a battery fault, 2N EasyGate IP will pass the information to 2N Lift1 to set up an operational call.
Page 36 (SIM, for example). • “Ready” – 2N EasyGate IP is ready for a password change, but the change has not been made yet. Factory Default Password – backup password of the factory settings (to be used, for example, when replac- ing 2N Lift1 with a new one).
Page 37 State – informs of the current status of restoring 2N Lift1 factory settings. • “Ready” – the FXS line is at relax and the factory reset function can be performed for 2N Lift1. • “Busy” – the FXS line has been picked up and is communicating with 2N Lift1.
Page 38 • “Communication Error” – there was an error in communication with 2N Lift1. • “Invalid Parameters” – an incorrect parameter/value has been entered. Configuration – allows you to configure 2N Lift1 in the same way as via SMS by entering the necessary parameters (e.g. by entering “011=xxxxxxxxxxxxxxxxx 012=xxxxxxxxxxxxxx 111=2 112=4”configuration is possible even if the service is switched off;...
Page 39 Response (OK / ERR) L1 [OK|ER] msg=<msg> cmd=<cmd> seq=<seq> The following example programs the 2N Lift1 ALARM 1 and 2 buttons 1 and 2 to the phone numbers listed. “SMS in the format: L1 CNF 12345 011=00420222222222 012=00420111111111” Parameters must be separated with a space.
Page 40 Web configuration interface Parameter Description <pwd> Authorization password <profile> Profile number (0–19) <pn> Parameter number <vn> Numeric value or text value in brackets • Successful <msg> • Busy • Invalid password (EGIP) • nesprávně zadané heslo (LIFT1) • Invalid password (LIFT1) •...
Page 41 Non-compliance with characters (spaces, equal signs, etc.) • 2N Lift1 does not go off-hook even after 60 s ringing L1 ERR Does not Respond • 2N Lift1 goes off-hook, but does not respond to the CPC program- ming command • 2N Lift1 hangs up during programming •...
Page 42 Web configuration interface Initial Password – select the parameter whose value will serve as the first password to be entered in the SMS command as the authorization password. CAUTION The specific wording of the initial password can be set using the SMS command, refer to the Commands subsection.
Page 43 Web configuration interface Command SMS format Example Note Reading EG INF <pwd> EG INF initial_pa- The command response in- Information sword cludes information on the de- (INF) vice serial number, FW ver- sion, IMEI and IMSI, roaming, signal strength, mains power status, battery status and time to battery replacement.
Page 44 Web configuration interface Command SMS format Example Note Password EG PWD <pwd> “EG PWD initial_pa- Change <new_pwd> sword amber” (PWD) The new version of the initial password will be set as amber. Factory EG DEF <pwd> “EG DEF initial_pa- Defaults sword”...
Page 45 Web configuration interface Feedback messages for commands Feedback messages for commands (description) (shape) EG SET OK The setting was successful EG ERR Unknown Command Command other than SET, GET, DEF, RST, INF used EG ERR Password Invalid password EG ERR Invalid Parameters Invalid parameter in command EG ERR Invalid Syntax Non-compliance with characters (spaces, equal signs,...
Page 46 Web configuration interface Parameter Description <pwd> Authorization password <new_pwd> New password for authorization <pn> Parameter number <vn> Numeric value or text value in brackets • Successful <msg> • Unknown command • Invalid password • Invalid parameters • Invalid syntax • Not allowed •...
Page 47 Web configuration interface Nu Text identifier Min. Max. Val Value Value Parameter mer val value de impor location scrip tance iden tion tifier sgw_enable 0 / 1 false / No / true Settings/ Enable sgw_ident string SMS/ Settings/ Device Identifica- tion sgw_phone SMS/...
Page 48 Web configuration interface Nu Text identifier Min. Max. Val Value Value Parameter mer val value de impor location scrip tance iden tion tifier sgw_info_format string SMS/ Settings/IN F Message Format sgw_event_power 0 / 1 false / No / SMS/ true Events/ Power Changes...
Page 49 Web configuration interface Nu Text identifier Min. Max. Val Value Value Parameter mer val value de impor location scrip tance iden tion tifier sgw_input_timeout 86400 SMS/Digital entry/Time to Next Event sgw_allow_inf 0 / 1 false / No / SMS/ true Com- mands/ Information...
Page 50 Restart (RST) my2n_enable 0 / 1 false / Off / On 2N My2N/ true Basic Set- tings/Serv- my2n_id 2N My2N/ Basic Set- tings/ Device Identifier my2n_tun_server 2N My2N/ Basic Set- tings/ Tunnel...
Page 51 Value Value Parameter mer val value de impor location scrip tance iden tion tifier my2n_state RELAX Pause 2N My2N / Basic Set- tings/Status IDLE Not set STOP- Stop- PING ping STOP- Stop- Restart- START READY Ready Certifi- cate ini- tializa-...
Page 52 Web configuration interface Nu Text identifier Min. Max. Val Value Value Parameter mer val value de impor location scrip tance iden tion tifier wwan_data_enable 0 / 1 false / No / Network/ true WWAN/ Data Con- nection/ Switch on Data wwan_da- Network/ ta_usr_dns1...
Page 53 Web configuration interface Nu Text identifier Min. Max. Val Value Value Parameter mer val value de impor location scrip tance iden tion tifier nection/ DNS2 sim1_enable 0 / 1 false / Disa- Network/ true bled / SIM1/SIM Ena- Slot bled sim1_pin Síť/ SIM1/PIN...
Page 54 Web configuration interface Nu Text identifier Min. Max. Val Value Value Parameter mer val value de impor location scrip tance iden tion tifier sim2_apn_name Network/ SIM2/APN sim1_apn_auth_type NONE Není Network/ SIM2/ Authentica- tion Type CHAP CHAP PAP- PAP, CHAP CHAP sim2_apn_username Network/ SIM2/User-...
Page 55 – from this point on, the behavior of 2N EasyGate IP is the same as after the end of the dialing process in a normal outgoing call.
Page 56 Web configuration interface Turn on – allows you to enable/disable the Babycall function, automatic calling without dialing. Time – set the time value of the interval between the line off-hook and the automatic call start. Phone Number – set the phone number of the automatic call destination. For international calls, you need to enter a valid international phone code.
Page 57 Services / Signaling The Signaling tab helps you activate the battery check and connect 2N EasyGate IP to the mobile network. Relay Function – indicates if and when the relay will be activated.
Page 58 Connection Timeout – set how long 2N EasyGate IP shall attempt to establish connection with the TCP server. Reconnect – enable this option to make 2N EasyGate IP attempt to reconnect if the socket fails. The device will repeat the attempts until the connection times out.
Page 59 Connection Timeout – set how long 2N EasyGate IP shall attempt to establish connection with the TCP server. Reconnect – enable this option to make 2N EasyGate IP attempt to reconnect if the socket fails. The device will repeat the attempts until the connection times out.
Page 60 This will completely load all the changes made. NOTE Since firmware version 1.5.0.0.4, 2N EasyGate IP has been equipped with the Secure Boot security feature. This protection guarantees that only firmware from the manufacturer can be uploaded, eliminating the risk of using unauthorized software. This ensures the maximum security and faultless operation of the device.
Page 61 Build Date – indicates the FW version creation date. License Agreement – view the license agreement – EULA. Third Party Software Licenses – a list of third party opensource libraries used in 2N EasyGate IP. Maintenance / Batteries The Battery tab helps you set the capacities and lifetimes of the backup batteries.
Page 62 V42 – allows you to enable/disable optional security of transmitted data using V42. Maintenance / Logs The Logs tab helps you download log files from 2N EasyGate IP, which can be useful for troubleshooting. CAUTION To ensure the highest level of data and device security, we strongly recommend that you regularly check the device logs.
Page 63 Web configuration interface Temporary Log – allows you to download the current logs since the last start of the 2N EasyGate IP system. Archiving – allows you to enable/disable the log archiving feature. NOTE Permanently enabling the archiving logs is not recommended. Enabling this feature is useful for troubleshooting, as there is a risk of device memory damage if used for a long time.
Page 64 Web configuration interface Activate Relay – close the connected relay. Deactivate Relay – open the connected relay. Tester / LED The LED tab helps you test the functionality of the LEDs from the device web interface. Red / Blue / Green – all the LEDs of the selected color are illuminated. Turn off Test –...
Page 65 (programmable parameter). After this period, the number is considered complete and is dialed into the GSM network. After the last digit is dialed, there is a short delay, 2N EasyGate IP waits for the next dialing if any and then the end of dialing signaling and the actual connection setup follow.
Page 66 Function and Use Enable SIP calling in the SIP/Basic Settings menu by turning on the service and filling in the settings. Domain, Proxy and Proxy port are optional parameters. If the Server Port and Proxy Port parameters are set to 0, the port numbers are obtained from the service record on the DNS server (i.e.
Page 67 4x AA type NiMH, 1.2 V / min. 2000 mAh CAUTION 2N provides a quality guarantee for 2N EasyGate IP only if the adapters supplied by 2N are used. If other adapters are used, 2N cannot guarantee a trouble-free operation of the device.
Page 68 Technical Parameters Line interface Interface type 2-wire analog, FXS Call impedance selectable – 600 Ω, Zr EU, Zr Australia Loop voltage 48 V DC Loop current 20 mA Loop resistance up to 800 Ω Ring voltage adjustable, 35–60 V RMS Ringing frequency adjustable, 10–60 Hz Input...
Page 69 Technical Parameters Serial line Type RS232 Connection • RX • TX • GND Telephone network • EU version: EGSM 900 MHz / GSM 1800 MHz • US version: N/A • AU version: EGSM 850/900 MHz, GSM 1800/1900 MHz • EU version: 850/900/2100 MHz UMTS •...
Page 70 Technical Parameters Mechanical Parameters Dimensions 195 × 119 × 61 mm Weight 600 g Relative humidity up to 90 %, non-condensing IP Protection IP43 • Without batteries: –40 °C to +85 °C Operating temperature • With batteries: 0°C to +45°C Storing temperature −20°C to +45°C LED Statuses...
Page 71 • Check that the switch is in position 0/I. • Check the power supply and battery status. • Press the RESET button to unlock the USB if the 2N EasyGate IP settings allow so. Otherwise, you must restore the factory settings.
Page 72 Directives, Laws and Regulations Directives, Laws and Regulations 2N EasyGate IP conforms to the following directives and regulations: • 2014/53/EU for radio equipment • 2014/33/EU for lifts and safety components for lifts • 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment •...
Page 73 General Instructions and Cautions General Instructions and Cautions Please read this User Manual carefully before using the product and follow the instructions and recommen- dations included therein. Any use of the product that is in contradiction with the instructions provided herein may result in malfunction, damage or destruction of the product.
Page 74 General Instructions and Cautions Do not place used electric devices and battery packs into municipal waste containers. An undue disposal thereof might impair the environment! Deliver your expired household electric appliances and battery packs removed from them to dedicated dumpsites or containers or give them back to the dealer or manufacturer for environmental-friendly dispos- al.

This manual is also suitable for:

5023001e 5023001us 5023001au 5023011e 5023011us 5023011au ... Show all