2N EasyGate IP User Manual
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2N EasyGate IP User Manual

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  • Page 1     2N® EasyGate IP User Manual           v.1.3.2 www.2n.com...
  • Page 2 2.6 RESET Button Function • 3. Phone Line Tones – Operational Tones • 4. Web Interface Login • 4.1. 2N® Elevator Center • 4.2 2N® EasyGate IP – Web Configuration Utility • 5. Configuration • 5.10 Tester / I/O • 5.10.1 LED •...
  • Page 3 2N® EasyGate IP User Manual • 5.7.2 Pulse Dialing • 5.7.3 Dial Tone • 5.7.4 Busy Tone • 5.7.5 Continuous Tone • 5.7.6 Ring • 5.7.7 Others • 5.8 Services / Signaling • 5.8.1 Modem to TCP • 5.8.2 Serial to TCP •...

  • Page 4: Product Description

    1.3 Terms and Symbols Used 1.1 Product Description ®  EasyGate IP is designed primarily for voice transmission over VoIP (or VoLTE, GSM, UMTS) between a mobile network and a connected FXO-equipped terminal (PBX, phone, lift ® communicator, answering machine, etc.). When connected to the 2N...

  • Page 5: Components And Associated Products

    2N® EasyGate IP User Manual 1.2 Components and Associated Products Main Units   Part No. ® • EasyGate IP Lift, LTE, VoIP, FXS port, 5023001E, US, AU Aku+, 100-240V/1A E/US/AU plug • IP gateway for voice transmission with FXS interface ®...
  • Page 6 2N® EasyGate IP User Manual Accessories Part No. 5029001 ® •  EasyGate IP – RJ11 to FXS adapter • reduction RJ11 / FXS Management Services ® Part No. 9137991 • Elevator Center device fee • Cloud service license for lift bulk management  ...

  • Page 7: Terms And Symbols Used

    2N® EasyGate IP User Manual Associated Devices Part No. ® •  Lift1 Compact 919645WBE • Same features as 919645 • Buttonless version 1.3 Terms and Symbols Used The following symbols and pictograms are used in the manual:  Safety •...

  • Page 8: Device Installation

    2.5 Overview of LED Indicators • 2.6 RESET Button Function 2.1 Before You Start Product Completeness Check ® Before starting the installation, check whether the 2N  EasyGate IP package includes all the items listed below: ®  EasyGate IP product 1x wall / DIN rail bracket Dowel (6 mm) with screws (4.5 x 40 mm)

  • Page 9: Mechanical Installation

    2.2 Mechanical Installation: ® EasyGate IP is designed for mounting on a vertical surface using a DIN rail bracket (35 mm) or a wall bracket using screws fitted to the bracket mounting holes.  9 /  94...

  • Page 10: Din Rail Mounting

    EasyGate IP from the top into the bracket profile (A) and fit its position with a screw (B). 2.3 Electric Installation ®  EasyGate IP consists of a VoIP gateway in a black case, removable antenna and phone / PC / power supply connecting cables. ® To put 2N  EasyGate IP in operation, connect the device to the power supply, connect an...
  • Page 11 2N® EasyGate IP User Manual Use the O/I switch on the bottom side to turn the device off. By disconnecting the power supply you do not turn the device off but redirect the operation to the back battery source.  ...

  • Page 12: Antenna Connection

    Remember to set PIN deactivation and such provider services as call forwarding, call barring, preferred networks, SMS center, etc. in your mobile ® phone, for example, before inserting the SIM card in 2N EasyGate IP. The SIM2 slot is used for inserting the backup SIM card. ...

  • Page 13: Pbx Connection

    FXO interface.  PBX Connection ® Connect 2N  EasyGate IP to an unused line of your PBX (FXO). Configure the PBX in such a ® manner that the outgoing GSM calls are routed to 2N  EasyGate IP.
  • Page 14 2N® EasyGate IP User Manual GND, grounding. RESET A short press restarts the device. A long press (20 s) resets the device factory values. 14 /  94...

  • Page 15: Overview Of Led Indicators

    Device on/off switch. 2.5 Overview of LED Indicators ® The status of 2N EasyGate IP is signaled by the LED indicators on the device upper side. Refer to the table below for the statuses. LED Indicators • Blue – mains power •...
  • Page 16 Green – VoLTE call • Yellow – call via a mobile voice channel Line ® • White – programming or sending information to 2N Lift1 Function: • No light – on-hook • Flashing once in 1 s – on-hook, dialing / incoming call (ringing) in progress •...

  • Page 17: Reset Button Function

    ® added to 2N Elevator Center account, SIP registered ® • Green twice in 2.75 s (0.25 s/0.25 s) – data available, 2N Elevator Center disabled or device ® not added to 2N Elevator Center account, SIP registration in progress,...

  • Page 18: Factory Default Reset

    2N® EasyGate IP User Manual Factory Default Reset To reset the factory default values, press and hold the RESET button for approximately 20 seconds until the separate red LED indicator in position 1 among the signal LEDs goes on. Now release the RESET button to reset the factory default values. While the RESET button is being pressed, the blue power LED indicator is on. ...
  • Page 19 3. Phone Line Tones – Operational Tones ® EasyGate IP sends tones to the phone line that indicate its operational status. Refer to the list below for behavior at factory default values. The tone frequency is 425 Hz. Dial tone •...

  • Page 20: Web Interface Login

    ® ® Elevator Center, a licensed cloud service, is used for 2N EasyGate IP remote management and web interface access. Contact your 2N distributor for the service access data.  4.2 2N® EasyGate IP – Web Configuration Utility ® ® To configure 2N...
  • Page 21 2N® EasyGate IP User Manual • Select the target folder for the utility installation. • Select Start Menu (optional). • Select other available tasks – create a shortcut icon (optional). • Confirm the installation. 21 /  94...
  • Page 22 Open the installed application 2N EasyGate IP Web Configuration Utility. The required adb tools are extracted in the first run: ® If 2N EasyGate IP is already connected via USB, its web page will be displayed automatically: 22 /  94...
  • Page 23 EasyGate IP restart, for example, execute the run.cmd file again. For the first login, enter Admin (or admin) as the user name and 2n as the password. You will be prompted to change the default password upon your web interface login to be able to edit configuration.
  • Page 24 2N® EasyGate IP User Manual 5. Configuration ® The following subsections describe the programmable parameters and functions of 2N EasyGate IP. Every configuration change requires saving or device restart. The fields with invalid values are marked red. Changes with invalid values cannot be saved. No change will be set without saving. ...
  • Page 25 5.10.2 Test Call 5.1 Status ® The Status folder is also used as the home page after the 2N EasyGate IP web interface login. There is a list of 8 configurable sections to the left. Page refresh, language/password change and web interface logout can be found in the right-hand upper corner.
  • Page 26 Internet does not work. • In case the APN is completed incorrectly, Data Disconnected will be displayed and ® EasyGate IP will be restarted automatically in aprox. 5 minutes. • My2N – information on My2N connection. •...
  • Page 27 2N® EasyGate IP User Manual  SIM Error • SIM Error is displayed whenever a SIM card is not inserted properly or the inserted SIM card requires a PIN code. If the data status reports disconnected, it probably means that the SIM card data credit has been exhausted.
  • Page 28 2N® EasyGate IP User Manual 5.1.1 LED The LED menu informs about the status of the device LED indicators and is used for remote control where the device cannot be checked physically. Refer to 2.5 Overview of LED Indicators for LED indicator details.
  • Page 29 2N® EasyGate IP User Manual 5.2 Network / SIM1 This folder helps you set the SIM card inserted in SIM1, activate the card and set the Provider APN parameter. SIM1 is used for the primary SIM card. • SIM slot – enable/disable the SIM card function.
  • Page 30 2N® EasyGate IP User Manual 5.2.1 SIM2 The secondary SIM2 slot is used as the primary SIM1 backup at signal loss. When the SIM1 signal deteriorates or gets lost for more than 180 s (default value), all calls will be automatically forwarded via the SIM2 backup if available. Refer to...
  • Page 31 MBN file – multi boot binary firmware, it is necessary to upload the MBN file supplied by the provider for the provider network identification.  Caution ® •  It is necessary to upload the MBN firmware supplied by your provider to 2N EasyGate IP to make LTE call forwarding work. 31 /  94...
  • Page 32 2N® EasyGate IP User Manual 5.2.3 WWAN WWAN or Wireless Wide Area Network is a wireless broadband network. The WWAN network uses the network infrastructure of mobile providers for providing users with wireless connections in large areas. This folder helps you select the provider network technology via which calls are to be forwarded and enable/disable data connection.
  • Page 33 2N® EasyGate IP User Manual • IMSI – IMSI assigned to the SIM card by the mobile provider. • ICCID – SIM card serial number. • Network Selection – select the required network technology. • Network Technology – currently used network technology.

  • Page 34: Data Connection

    2N® EasyGate IP User Manual 5.2.3.1 Data Connection The Data Connection folder displays information and data on WWAN connection and helps you add the preferred primary and secondary DNS (Domain Name System). 34 /  94...
  • Page 35 2N® EasyGate IP User Manual • Turn on data – enable/disable data connection. • Data Connection – display the current data connection status.  • IP – current IP address. • Network Gateway – network gateway address. • Preferred DNS1 – complete the preferred DNS1 IP address. If no preferred DNS1 is completed, DNS1 supplied by the provider wil be used.
  • Page 36 2N® EasyGate IP User Manual 5.2.3.2 Backup The Backup folder helps you set a backup for the primary SIM1 card if the signal deteriorates or gets lost for more that 180 s (default value). In case the signal value drops below the required signal low, all the calls will be automatically forwarded via the backup SIM2 if available.
  • Page 37 ® those of the primary SIM1, 2N  EasyGate IP will stay in connection with the secondary SIM2 for 24 hours until it tries to reconnect with the primary SIM1 card again. If the secondary SIM2 card connection values are equal to or worse than ®...
  • Page 38 • Max Latency – maximum time delay for returned responses. ® • Lost Frames – count of frames that have not reached 2N  EasyGate IP. The responses that fail to meet the time limit are written as late in the device log. • TX Frames – count of ping queries sent.
  • Page 39 TX Frames – count of ping queries sent. • RX Frames – count of responses received. 5.3 My2N / Basic Settings The 2N® My2N / Basic Settings folder informs of the connection to the My2N cloud service, ® ® administering 2N Elevator Center for bulk management of the 2N EasyGate IP devices.
  • Page 40 URL for 2N My2N connection. • Tunnel Port – tribble tunnel port. ® • Certification Server – address of the knocker that is used for 2N Elevator Center ® connection via 2N My2N. • Certification port – certification port number. ...
  • Page 41 2N® EasyGate IP User Manual 5.3.1 2N® My2N Security The 2N® My2N Security folder helps you download certificates for secure communication ® ® between 2N EasyGate IP and 2N® My2N providing the 2N Elevator Center service. • CA certificate – download the 2N® My2N CA certificate.
  • Page 42 2N® EasyGate IP User Manual 5.4 SIP / Basic Setup The SIP / Basic Setup folder helps you set all the required SIP credentials including the secure SIP certificates. Allow the SIP service and save the settings. Complete the phone number and authorization ID if different from the phone number.
  • Page 43 2N® EasyGate IP User Manual • Service – enable/disable SIP calls. • State – SIP status. • Phone Number – complete the phone number to identify the device uniquely for calls. • Authorization ID – ID to identify the device uniquely.  •...
  • Page 44 2N® EasyGate IP User Manual 5.4.1 SIP Security The SIP Security folder helps you download security certificates for SIP calls using the TLS protocol. • CA Certificate – download the CA certificate. • Device Certificate – download the device certificate. • Certificate Fingerprint – device certificate identifier.
  • Page 45 2N® EasyGate IP User Manual • Device CSR – download the public key from a CSR device. • New CA Certificate – upload a new CA certificate. • New Device Certificate – upload a new device certificate. 45 /  94...
  • Page 46 2N® EasyGate IP User Manual 5.4.2 Others The SIP miscellaneous folder helps you set other tone dialing properties. • DTMF transmission – set the DTMF transmission method: • inBand • RTP DTMF • info (RFC(2976) • Auto delay – set the sound delay timeout in ms in the range of 0 to 2000 ms. Used for DTMF suppression in the voice channel.
  • Page 47 ® The NTP folder helps you set the NTP server, which is used for time synchronization by 2N EasyGate IP. By default, the NTP server is enabled and time is synchronized according to the set ® IP addresses, which can be changed. If you disable the NTP server time synchronization, 2N EasyGate IP will get time from the active SIM card provider.

  • Page 48: Sms / Setting

    2N® EasyGate IP User Manual 5.6 SMS / Setting The SMS / Setting folder helps you enable and generally set the SMS sending function. • Turn on – enable/disable the SMS sending function. • Device Identification – set the device ID for SMS.
  • Page 49 2N® EasyGate IP User Manual • 5.6.1 Commands • 5.6.2 Events • 5.6.3 Digital Input • 5.6.4 LIFT1 5.6.1 Commands The Commands folder helps you send commands via SMS. • Information Reading (INF) – command to send an SMS including basic information (signal, used mobile network technology, provider code and name, battery status).
  • Page 50 2N® EasyGate IP User Manual SMS Command SMS Format Note Read information EG INF password The reply includes such information as the (INF) device serial number, FW version, IMEI and IMSI, roaming status, signal strength, network supply status, battery status and remaining battery time.
  • Page 51 2N® EasyGate IP User Manual SMS Command SMS Format Note Restart device EG RST password E.g.: EG RST amber (RST) The device will be restarted. Command Feedback EG SET OK Setting ok EG ERR Unknown A command other than SET, GET, DEF, RST, INF has been used...
  • Page 52 2N® EasyGate IP User Manual Parameter List Numeric Identifier Text Identifier Value Value Description my2n_crt_port         my2n_crt_server         my2n_crt_sha1         my2n_debug     false true my2n_device_type         my2n_enable  ...
  • Page 53 2N® EasyGate IP User Manual Parameter List Numeric Identifier Text Identifier Value Value Description CRT_STARTED CRT_FAILED TUN_STARTED TUN_FAILED my2n_tun_port         my2n_tun_server         144   sgw_allow_def        false true 141   sgw_allow_get        false true 140 ...
  • Page 54 2N® EasyGate IP User Manual Parameter List Numeric Identifier Text Identifier Value Value Description true 123   sgw_event_slot        false true 122   sgw_event_start        false true 121   sgw_event_superviso       false r  true sgw_ident         sgw_info_format  ...
  • Page 55 2N® EasyGate IP User Manual Parameter List Numeric Identifier Text Identifier Value Value Description IMEI sgw_time_limit 1440     sim1_apn_auth_type         sim1_apn_name         sim1_apn_password         sim1_apn_username         220 ...
  • Page 56 2N® EasyGate IP User Manual Parameter List Numeric Identifier Text Identifier Value Value Description true wwan_data_gw         wwan_data_ip         wwan_data_usr_dns1         wwan_data_usr_dns2         5.6.2 Events The Events folder helps you enable sending SMS upon various events.

  • Page 57: Digital Input

    The SMS informing of a change on the device input are sent to the event recipient's phone number.  5.6.4 LIFT1 ® The LIFT1 folder helps you enable and set programming of the connected 2N Lift1 lift ® communicator using SMS. Having received an SMS with the programming request, 2N ®...
  • Page 58 • We recommend that you use EGIP or LIFT1 password authorization, which is ® performed by 2N EasyGate IP itself. If no pre-authorization is required, ® authorization will be performed by 2N Lift1 by line dial-in and short-time line occupation.
  • Page 59 2N® EasyGate IP User Manual SMS Command SMS Format Note Profile n L1 SET • N means the profile number selection (SET) PASSWORD N Feedbacks for Commands L1 CNF OK Setting ok L1 DEF OK L1 SET OK L1 ERR Invalid...
  • Page 60 The Telephony / Dialing folder helps you set the call dialing and outgoing call parameters. ® • Time to dial – define the timeout for 2N EasyGate IP to wait for the next dialing. • Outgoing Calls – set the outgoing call type: •...
  • Page 61 2N EasyGate IP signals the dialing end and starts ® setting up a call to the predefined phone number – from this moment on, 2N EasyGate IP behaves as if dialing was terminated in a standard outgoing call. Any dialing during the Babycall timeout countdown cancels this function and a standard outgoing call is made.
  • Page 62 2N® EasyGate IP User Manual 5.7.2 Pulse Dialing The Pulse Dialing folder helps you set the pulse dialing parameters. • Delay between digits – set the time delay between the pulses. The default value is 100 • Minimum pulse width – set the time value for the minimum pulse width. The default value is 30 ms.
  • Page 63 2N® EasyGate IP User Manual 5.7.3 Dial Tone The Dial Tone folder helps you set the dial tone parameters. • Frequency 1 – set the dial tone frequency. The default value is 452 kHz. • Frequency 2 – set the dial tone frequency. ...
  • Page 64 2N® EasyGate IP User Manual 5.7.4 Busy Tone The Busy Tone folder helps you set the dial tone parameters. • Frequency 1 – set the busy tone frequency. The default value is 452 kHz. • Frequency 2 – set the busy tone frequency. ...

  • Page 65: Continuous Tone

    2N® EasyGate IP User Manual 5.7.5 Continuous Tone The Continuous Tone folder helps you set the continuous tone parameters. • Frequency 1 – set the continuous tone frequency. The default value is 452 kHz. • Frequency 2 – set the continuous tone frequency.
  • Page 66 2N® EasyGate IP User Manual   5.7.6 Ring The Ring folder helps you set the ringtone parameters. • Frequency – set the ringing tone frequency. The default value is 50 Hz. • Modulation – set the ringing tone modulation in ms: •...
  • Page 67 2N® EasyGate IP User Manual 5.7.7 Others The Miscellaneous folder helps you set the other telephony parameters. • RX Gain – set the receiving line gain. The default value is −2 dB. • TX Gain – set the transmission line gain. The default value is −2 dB.
  • Page 68 2N® EasyGate IP User Manual 5.8 Services / Signaling ® The Signaling folder is used for battery check activation and 2N EasyGate IP connection to a mobile network.  • Relay Function – the relay is activated in the case of wireless network disconnection or battery failure.
  • Page 69 2N® EasyGate IP User Manual • FXS Line Break State – state of the relay. The values are active/inactive. • 5.8.1 Modem to TCP • 5.8.2 Serial to TCP • 5.8.3 Battery Status Signaling 5.8.1 Modem to TCP The Modem to TCP folder helps you set data connection from a modem to a server using TCP.
  • Page 70 RS232 - server communication. 5.8.3 Battery Status Signaling ® ® The Battery Status Signaling folder indicates any 2N EasyGate IP battery error via 2N Lift1, which reports the error to the surveillance center using an operational call.

  • Page 71: Maintenance / Configuration

    Make sure that at least one of the 081–086 parameters (operational call memory) is ® ® set and parameter 968 (2N EasyGate IP battery reports) is enabled in 2N Lift1 to make the service work properly. 5.9 Maintenance / Configuration ®...
  • Page 72 2N® EasyGate IP User Manual ® • Default Values – display the 2N EasyGate IP type. E – Europe, US – America, AU – Australia. • Configuration Download – download the current device configuration file for backup if necessary. • Configuration Upload – upload the configuration file into the device.
  • Page 73 GIT hash – repository identifier for the FW version currently in use. • Build Date – FW version creation date. • License Agreement – End User License Agreement (EULA) ® • Third Party Software Licenses – list of third party opensource libraries used in 2N EasyGate IP. 73 /  94...
  • Page 74 2N® EasyGate IP User Manual • URL for download – complete URL for FW download. • Upload file – select a file to be uploaded to the device. • Status – state of the FW in the device. 74 /  94...
  • Page 75 2N® EasyGate IP User Manual 5.9.2 Batteries The Batteries folder helps you set the backup battery capacity and service life values. • Nominal Capacity – complete the nominal capacity value for the batteries. • Actual Capacity – complete the real capacity value for the batteries.
  • Page 76 2N® EasyGate IP User Manual • Charging up – current consumption during operation of the device. • Replacement Time – remaining time before battery replacement.  Caution • Only rechargeable batteries can be used. The package includes 4 NiMH type AA, 1.2 V / 2000 mAh batteries.

  • Page 77: Temperature Monitor

    2N® EasyGate IP User Manual 5.9.3 Temperature Monitor ® The Temperature Monitor folder informs of the 2N  EasyGate IP temperature. • Enable – enable/disable sending of device temperature information to My2N. • Temperature – current temperature of the device. •...
  • Page 78 2N® EasyGate IP User Manual 5.9.4 System The System menu provides system information on the device and helps you set the USB ® connection of 2N  EasyGate IP. • Product Number – product/order/part number of the device. • Serial Number – serial number of the device.
  • Page 79 2N® EasyGate IP User Manual 5.9.5 Logs ® The Logs folder is used for downloading log files from 2N EasyGate IP, which may be helpful while troubleshooting. ® • Temporary Protocol – download the current logs after the last 2N EasyGate IP restart.
  • Page 80 2N® EasyGate IP User Manual 5.10 Tester / I/O The I/O folder helps you test the connected relay via the web interface. • External Input – display the external input state (0 – unoccupied, 1 – occupied). • Relay State – display the relay state (closed/open).
  • Page 81 2N® EasyGate IP User Manual 5.10.2 Test Call The Test Call folder helps you establish a test call from the device web interface. • State – test call state. • Phone number – phone number for the test call. • Dial/on hook – start / end the test call.

  • Page 82: Function And Use

    The procedure is the same for the 2N EasyGate IP – PBX connection, just make sure ® that the calls are routed properly to the network to a line with 2N EasyGate IP.  Outgoing Call Put the phone off-hook, you can hear the dial tone and the Line LED starts flashing.

  • Page 83: Sip Calls

    2N® EasyGate IP User Manual terminated in a standard outgoing call. Any dialing during the Babycall timeout countdown cancels this function and a standard outgoing call is made. 6.2 SIP Calls SIP is a service which provides calls via the Internet. Data has to be permitted for SIP calling.
  • Page 84 ® • Make sure that 2N EasyGate IP is registered to make calls via SIP. This means that peer-to-peer calls cannot be made. 6.3 VoLTE Calls The VoLTE service provides the highest quality calls via the LTE network. The service is available wherever there is an LTE signal.
  • Page 85 2N® EasyGate IP User Manual This is how the VoLTE calls are set. 85 /  94...
  • Page 86 2N® EasyGate IP User Manual 6.4 GSM / UMTS Calls To make GSM / UMTS calls, change the outgoing call type from SIP, voice to Voice in the Telephony / Dialing folder.  86 /  94...

  • Page 87: Technical Parameters

    2N® EasyGate IP User Manual 7. Technical Parameters Power supply • Mains supply: 240 / 12 V; 0.5 A adapter • Direct current supply: 9 to 30 V DC • Consumption 12 V: • at relax – 100 mA  • Internal batteries: 4x NiMH type AA, 1.2 V / 2100 mAh If a power source other than the supplied adapter is used, the power supply must meet the SELV standard criteria.
  • Page 88 2N® EasyGate IP User Manual GSM bands • EU version: EGSM 900 MHz/GSM 1800 MHz • US version: No • AU version: EGSM 850/900 MHz, GSM 1800/1900 MHz UMTS bands • EU version: 850/900/2100 MHz • US version: 850/1700/1900 MHz •...

  • Page 89: Supplementary Information

    Turn off and on again, the LEDs should go off All of the LED indicators are on on 2N in 3 s and indicate the current device state. EasyGate IP, there is no active call on the line (data LED is on as set in SIP settings).
  • Page 90 2N® EasyGate IP User Manual Problem Solution ® • Use USB for login to the device. EasyGate IP fails to communicate ® with 2N Elevator Center. For the most frequently asked questions refer to faq.2n.cz. 90 /  94...

  • Page 91: Directives, Laws And Regulations

    2N® EasyGate IP User Manual 8.2 Directives, Laws and Regulations ® EasyGate IP conforms to the following directives and regulations: • 2014/53/EU for radio equipment • 2014/33/EU for lifts and safety components for lifts • 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment •...
  • Page 92 2N® EasyGate IP User Manual consumer in case the product is used and handled contrary to the said regulations and provisions. The consumer shall, at its own expense, obtain software protection of the product. The manufacturer shall not be held liable and responsible for any damage incurred as a result of the use of deficient or substandard security software.
  • Page 93 2N® EasyGate IP User Manual 93 /  94...
  • Page 94 Uživatelský manuál 2N® EasyGate IP 94 /  94...

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