Waterco 200386 Installation And Operation Manual
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Waterco 200386 Installation And Operation Manual

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WATERCO POOL HEAT PUMP
Installation and
Operation Manual
This equipment must be installed and serviced by a qualified technician.
WARNING
!
Improper installation can create electrical hazards which could result in property
damage, serious injury or death. Improper installation will void the warranty.
Notice to Installer
This manual contains important information about the installation, operation and
safe use of this product. Once the product has been installed this manual must
be given to the owner/operator of this equipment.
FLOW
www.waterco.com

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  • Page 1 WATERCO POOL HEAT PUMP FLOW Installation and Operation Manual This equipment must be installed and serviced by a qualified technician. WARNING Improper installation can create electrical hazards which could result in property damage, serious injury or death. Improper installation will void the warranty.

  • Page 2: Table Of Contents

    There Is Water Around The Pool Heat --------- 34 WIFI SET UP INSTRUCTIONS ----------------- Pump Install the Waterco Connect app -------------- 17 Pool Heat Pump Has Ice Formed On The ---- 35 Pair your Electroheat to your app ------------- 18...

  • Page 3: Important Safety Instructions

    • The pool heat pump is not meant to provide safety protection for other devices. • The pool heat pump should be deactivated if the pool or spa has been drained. • Waterco pool heat pumps must be installed by a suitably qualified person in accordance with current Regulatory Standards, the applicable Wiring Rules (AS3000) and local statutory authority regulations.

  • Page 4: A Note To You

    Waterco pool heat pump can heat up your pool 80% more economically than the fossil fuel heating or heaters with electric elements.Waterco pool heat pumps are designed specifically to heat up your swimming pool economically.
  • Page 5 _____________________________________________________ Purchase Date _____________________________________________________ Dealer Name _____________________________________________________ Dealer Address _____________________________________________________ Dealer Phone _____________________________________________________ To find detailed product information, the location of the nearest dealer or to register your pool heat pump please visit our website www.waterco.com and select your location.

  • Page 6: Installation Instructions

    INSTALLATION INSTRUCTIONS Location To gain maximum efficiency for your pool heat pump please follow all instructions when “positioning the unit”. It is also important to allow clearances for future service and maintenance procedures. The unit is designed for outdoor installation and should not be installed in a totally enclosed area such as a shed, garage, etc., unless assisted ventilation of the cold exhaust air is provided to ensure adequate air exchange for correct operation.

  • Page 7: Installation Clearances

    Pool Heat Pump I pg 06 Installation Clearances Air is pulled through the evaporator coil and discharged through the top or front grill. Clearances must be allowed in front and around the unit for unrestricted air discharge and service access. See Figure 1 and Figure 2. Failure to comply to the set clearances may cause diminished unit performance and reduced unit longevity.

  • Page 8: Water Piping

    A bypass kit consisting of three X two way valves must be installed for adjustment of water flow and ease of service. Waterco offer prefabricated water bypass kits to fit their heat pump domestic range. Ask your local Waterco sales office for details.

  • Page 9: Plumbing Diagram

    Pool Heat Pump I pg 08 Plumbing Diagram Hookup VITAL HEAT PUMP Water Out Vertical Trap Water By-pass POOL Check Valve Water In To Spa Filter Chlorinator or Chlorine Generator IMPORTANT MultiCyclone Plumbing connections to To Pool the heater must be made POOL by hand only as it may 3 Way Valve...

  • Page 10: Electrical

    It may be necessary to install an earth leakage circuit breaker. Waterco recommend connecting the unit to an isolating switch to allow ease of service and maintenance. THE POOL HEAT PUMP MUST BE DISCONNECTED BEFORE WARNING OPENING THE ACCESS PANEL.

  • Page 11: Bonding

    I pg 10 Pool Heat Pump Bonding VITAL Because all metals have different electrical potentials, ALL metal and electrical components of the pool system MUST be bonded together. This includes the metal framework of the pool, the light, the pump, the filter (if metal), the pool heat pump, any automatic chlorine generator, and any other metal or electrical equipment bonded to your pool.

  • Page 12: Quick Connector

    Quick Connector Connection Overview...

  • Page 13: Wiring Diagram

    Pool Heat Pump I pg 12 Wiring Diagram Setting Up Quick Connector For Heat Pump (9kW ~ 22kW) Note: 1. Primary connector must be joined with secondary connector for the heat pump to operate.

  • Page 14: Quick Connector For Heat Pump

    Quick Connector For Heat Pump (25kW ~44kW) Note: 1. Primary connector must be joined with secondary connector for the heat pump to operate. Water Pump Control (First time set-up)

  • Page 15: Pump Control Sequence

    Pool Heat Pump I pg 14 Pump Control Sequence Press & hold • Press & hold Up, Down and ˚C/F button to enter setting mode for a few seconds for a few seconds • Starting at d0 press the ON/OFF button to toggle to dE then use the UP arrow to select 01 pump mode. 00 = Non Pump mode 01 = Pump mode •...

  • Page 16: Usage Of Chemical Products

    Quick Connector For Automation Control Setup Usage Of Chemical Products Never add liquid chlorine, granular chlorine, or slow dissolving tablets/ pucks into the skimmer basket. This high concentration of chemicals should be avoided. Water quality standards that must be strictly adhered to*: DESCRIPTION NORMAL RANGE* VERIFY...

  • Page 17: Performance Specifications

    I pg 16 Pool Heat Pump Performance Specifications Electroheat MKV ECO-V Plus Nominal Power Output (kW)* Nominal Heating 30700 41000 51000 64000 78,500 41000 85000 105,000 150,000 Capacity BTU* Product Code 278095 278123 278152 278192 278232 2781210 2782533 2783133 2784433 Power Output (kW): Air 26C / Water 26C / 11.7...

  • Page 18: Wifi Set Up Instructions

    Setting up WIFI and app 1. Install the Waterco Connect app In order to monitor and control your Electroheat unit, first download Waterco Connect on your phone or tablet. You can scan the QR code below to take you straight to the right app store.

  • Page 19: Pair Your Electroheat To Your App

    2. Pair your Electroheat to your app Make sure your Electroheat is powered on for at least 60 seconds before connecting to it from the app. Step one Open and sign in to Waterco Connect Step two Press ADD DEVICE to start the connection wizard.
  • Page 20 Step three Follow the pairing wizard to connect to your Electroheat and pair it with your account. You will need to locate the QR code sticker on the side of your Electroheat and scan it with your camera when the wizard tells you. You will also need to know your home Wi-Fi network name and password to complete the pairing.

  • Page 21: Troubleshooting

    Please wait at least 60 seconds for the Electroheat to fully power up before running the pairing wizard. Make sure you are within a few meters of the unit when you run the wizard. If Waterco Connect still cannot find your Electroheat after scanning the QR code sticker please contact Waterco support.

  • Page 22: Operation Of Your Pool Heat Pump

    OPERATION OF YOUR POOL HEAT PUMP Initial Heating To achieve initial heating, your pool heat pump and the pool pump may require extended operation until desired temperature is achieved. The initial heating time may vary depending upon the five factors listed below. After initial heating, operating time may be reduced to match daily heat loss. Size of the pool.

  • Page 23: Pool Heat Pump Running Time

    I pg 22 Pool Heat Pump Pool Heat Pump Running Time Most units should be sized to operate during the pool filtering cycle time of 8-12 daytime hours daily during warmer months and up to 8 hours daily during the daytime in winter months.

  • Page 24: To Start The Pool Heat Pump

    CONTROLLER TYPES (Fixed Speed Models) Electronic Control with Diagnostics for Standard Models and Electronic Control with Diagnostics for Reversible de-icing Models Electronic Control Reversible (XLR) electronic control with diagnostics with diagnostics To Start The Pool Heat Pump Press the button on the electronic control ON/OFF to start the pool heat pump. The temperature display will show the pool water temperature flowing in your pool heat pump and the fan motor starts (fan blade turns) but the compressor does not start.

  • Page 25: To Check And Adjust Temperature Settings

    I pg 24 Pool Heat Pump To Check and Adjust Temperature Settings To program the desired water temperature, press BOTH the UP and DOWN arrow keys at the same time until the temperature degree displays change degree, then release them. Press the UP arrow or DOWN arrow to program the desired temperature.

  • Page 26: Temperature Calibration

    Temperature Calibration It is possible to have a temperature variation between the water in the swimming pool and the reading of the pool heat pump temperature probe (sensor). Example:if the water in the pool is 26º C (80º F) and the heat pump electronic control displays 24ºC (76º...

  • Page 27: To Change Display From Farenheit To Celcius

    The integrity and performance of your pool heat pump and its components are protected by internal safety controls. In normal use, your Waterco unit should never reach the thermal protection level. However, if it should happen, you should identify the stated code on the temparature display and refer to Service Analyser codes.

  • Page 28: Inverter Pool Heat Pump Controller

    Inverter Pool Heat Pump Controller This controller applies to DC inverter air source pool heat pumps, for heating. Heating Automatic Mode Clock/ Timer/ Function Display Clock Adjustment Icon On Timer Icon Off Timer Icon Temperature Display - the numerals on the left side indicate the set water temperature.

  • Page 29: Inverter Controller Operation

    I pg 28 Pool Heat Pump Inverter Controller Operation Button functions are as indicated below: “ ” button: Press briefly then release to switch the machine on/off, press 3 seconds to lock or unlock buttons. “ ” (Up), “ ” (Down) buttons: To set temperature, off timer, to increase or decrease parameters.

  • Page 30: Function Descriptions

    Function Descriptions 1. When power to the unit is switched on the controller display will illuminate. 2. Use the UP and DOWN arrow buttons on the keypad to adjust. Adjustable functions: For users, the current temperature, flash, “ ” and “ ” to adjust, press ON/OFF button to return to the current status.

  • Page 31: Maintenance Of Your Pool Heat Pump

    For Waterco pool heat pumps located within one kilometre from the coast a coating must be applied to the unit prior to site delivery on the evaporator fins and exposed metal surfaces to reduce the incidence of corrosion.

  • Page 32: Winterising Procedure

    Winterising Procedure VITAL If the pool heat pump is stored in a place where the temperature drops below the freezing point of 0˚C (32°F); it is mandatory that the water accumulated in the pool heat pump be drained completely before freezing weather prevails. Improper winterizing may damage the pool heat pump and will void the warranty.

  • Page 33: General Safety Instructions

    I pg 32 Pool Heat Pump GENERAL SAFETY INSTRUCTIONS DO NOT DEPRIVE YOUR POOL HEAT PUMP OF WATER FLOW FOR MORE THAN 24 HOURS WITHOUT DRAINING IT. Make sure you leave the bypass valves as shown in Figure 1. At the end of each season, when the pool heat pump is no longer in use, and proper pool water chemistry is not maintained, it should be disconnected from the water line and drained to prevent any possible corrosion or damage to the pool heat pump.

  • Page 34: Troubleshooting

    TROUBLESHOOTING Please ensure the unit and any related equipment is installed in accordance with the installation manual. If not, the Waterco warranty will not apply and the customer may be liable for service call charges. Nothing Is Working And The Electronic Control Does Not Operate Ensure the circuit-breaker has not tripped and/or the fuses have not blown;...

  • Page 35: Fan Blades Turn, But Compressor Is Not

    4. If the compressor is functioning, but shuts off immediately, consult the following section “ Compressor Starts and Stops “. 5. If the problem persists, call your local Waterco office for assistance. Compressor Starts And Stops Check that the unit has been installed correctly (refer to installation procedures).

  • Page 36: Pool Heat Pump Has Ice Formed On The

    4. Waterco recommend the use of a solar cover to retain heat in pool water. Pools without covers lose 2 to 3 times more heat than pools with solar covers.

  • Page 37: Analysis Chart

    If you have purchased a remote control (or other equipment), ensure the equipment is correctly installed. If an operational issue originates from incorrect operation or installation of this equipment, Waterco’s warranty will not apply and you will have to pay the cost of the service call.

  • Page 38: The Pool Heat Pump Is Noisy

    The Pool Heat Pump Is Noisy Check the pool heat pump is level and on a solid base to prevent any vibrations issues. 2. Ensure the noise is coming from the pool heat pump, not from other equipment which will not be covered by the warranty (for example: noise coming from the bypass valve, pool pump, etc);...

  • Page 39: Service Analyser Codes

    Ensure the Action / Remedy suggestions are followed prior to booking a service call and avoid unnecessary call out fees. If the code remains on the display after you have followed the Action / Remedy instructions, please contact Waterco. Code Problem - Action / Remedy...
  • Page 40 Code Problem - Action / Remedy FS, DEF, FS4 Problem: Normal defrost cycle. The fan blades are turning, but the compressor has stopped. For Electroheat Ultra and Reversible model, the fan blades do not turn but the compressor runs. Action / Remedy: Normal during defrost duration. Atmospheric conditions as well as the pool water temperature should not be below the minimum operating temperatures as stated below in order to obtain efficiency and avoid codes from...
  • Page 41 I pg 40 Pool Heat Pump Code Problem - Action / Remedy LP, LP3 Problem: Low refrigerant level in the pool heat pump or the low- pressure safety control is defective. Atmospheric conditions as well as the pool water temperature should not be below the minimum operating temperatures as stated below in order to obtain efficiency and avoid codes from appearing on the electronic control temperature display ;...
  • Page 42 Code Problem - Action / Remedy HP, HP3 Action / Remedy: Make sure the water reaches the pool heat pump and the pool pump is completely filled to the rim. Otherwise: - Fill the pool pump with water, and check to see if the pipes between the pool pump and the pool are watertight (there should be no air intake);...
  • Page 43 I pg 42 Pool Heat Pump Service Analyser Codes (Inverter Models) Code Action EE 01 High-pressure Failure EE 02 Low-pressure Failure EE 03 Water Flow Failure EE 04 Heating Water Temperature Overheating Failure EE 05 Exhaust Temperature Failure EE 06 Wired Controller EEPROM Data Read/Write Failure EE 07 Converter Board EEPROM Data Read/Write Failure...

  • Page 44: Warranty

    WARRANTY 1. Waterco’s obligation to repair or replace at Waterco’s option, shall be the original purchaser’s sole and exclusive remedy under this warranty. Waterco shall not be liable for incidental, consequential or special damages arising out of or in connection with product use or performance.
  • Page 45 (e.g. high) locations. G. Freight charges (including insurance) or travelling cost for repairs performed outside the area normally serviced by Waterco or authorised repair agent. H. Any consumable item (e.g. batteries, filters) supplied with the equipment unlessthe item is shown to be defective at the time of purchase.
  • Page 46 +84 28 3622 7780 ACT DISTRIBUTOR WATERCO (C) LIMITED : +61 2 6280 6476 Guangzhou, China : +8620 3222 2180 www.waterco.com.au This web site address will enable you to select the appropriate country website. Waterco Limited ABN 62 002 070 733 (W99450) 03/2024...

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