Warranty - CyberPower CPS1500AVR User Manual

If you are the Initial Purchaser and the Product is still covered by the Limited Warranty, the Power Control Guarantee provides protection for damage
to equipment connected to the Product ("Connected Equipment"), subject to certain terms and limitations.
The Power Control Guarantee is not "first dollar" coverage. CyberPower's obligation is reduced by any amounts that Initial Customer is entitled to
recover from other sources regarding the Connected Equipment, including insurance, other warranty, or extended warranty coverage, whether or not
the Initial Customer makes a claim for recovery, including but not limited to a claim under any applicable insurance, other warranty, or extended

warranty.

The Power Control Guarantee is separate from the Limited Warranty, but they are related. The Limited Warranty does not cover Connected
Equipment, but as is explained below, to be covered under the Power Control Guarantee, the Connected Equipment must have been damaged due
to a failure of the Product that is covered by the Limited Warranty. The Connected Equipment must have been damaged due to a defect in
materials or workmanship of the Product, and the Product must still be covered by the Limited Warranty and the Initial Customer has made a valid
claim for the Product under the Limited Warranty.
In the event of damage to the Connected Equipment, your exclusive remedy, and CyberPower's sole obligations, are as follows for Connected
Equipment. If (a) the Product purchased and owned by you is defective in material or workmanship under the Limited Warranty or any applicable
Implied Warranty; (b) the Limited Warranty requirements have been met, and; (c) none of the limitations or exclusions on warranty coverage apply,
CyberPower will (as CyberPower elects, as permitted by law), repair, replace, or pay the Agreed Damage Amount (defined below) for, the item(s) of
your electronic equipment directly and properly connected to the product (the "Connected Equipment") if that Connected Equipment is (x) damaged
by AC power line transients, spikes, or surges on properly installed, grounded, and code-compliant 120 volt power lines in the United States and
Canada, or by transients, surges or spikes on standard telephone equipment lines, or Base 10/100T Ethernet lines that are properly installed and
connected (a "Power Disturbance") and (y) is directly plugged into and properly connected to a CyberPower Product in its original condition which is
properly operated when a Power Disturbance passes through the CyberPower Product and (y.1) exhausts the protection capacity of the CyberPower
Product or (y.2) damages the CyberPower Product. This provision sets out the only liability of any character of CyberPower for direct, indirect,
special, consequential, and/or incidental damages under our Limited Warranty, applies only to Connected Equipment, and all such Liability is limited
to the Agreed Damage Amount.
To make a Warranty claim for damage to Connected Equipment under the Power Control Guarantee, you must do the following:
1. Have completed and returned the CyberPower Warranty card or provide reasonable proof of purchase, for example, a sales receipt
that establishes you as the original end-user consumer purchaser of the product..
2. Call CyberPower at (952) 403-9500, write to CyberPower at 5555 12th Ave East, Suite 110, Shakopee, MN 55379, or e-mail
CyberPower at tech@cyberpowersystems.com within ten (10) days of the date of the event for which you wish to make a claim for
warranty service.
3. When you contact CyberPower, identify the Product, the Purchase Date, and the item(s) of Connected Equipment. Have information
on all applicable insurance or other resources of recovery/payment that are available to the Initial Customer and the name of the
power utility supplier for the location of the connected equipment and Request a Return Materials Authorization (RMA).
4. Pack and ship the product to CyberPower and, if requested, the item(s) of Connected Equipment, a repair cost estimate for the
for the damage to the Connected Equipment, and all claim forms that CyberPower provides to you. Show the RMA number
on the shipping label or include it with the product. Initial Customer shall prepay all shipping costs and is responsible for
packaging and shipment.
CyberPower will inspect and examine the Product and the item(s) of Connected Equipment (or at CyberPower's election, your written statement and
repair cost estimate for those item(s)). You must return the product for inspection.
If the Product is warranted under the Limited Warranty and the damage to Connected Equipment is covered by the Power Control Guarantee,
CyberPower will (in addition to Limited Warranty remedies for the CyberPower Product itself) repair (or pay the costs of repair) or replace the
Connected Equipment or, at the option of CyberPower, as permitted by law, pay to the Initial Customer the "Agreed Damage Amount" (up to the
aggregate limits stated below) for all item(s) of Initial Customer's Connected Equipment. The "Agreed Damage Amount" for all items of Initial
Customer's Connected Equipment shall be the lesser of the amount determined under Clause (1) or (2) below, reduced by any amounts described in
Clause (3) below:
1. The fair market value of the Connected Equipment as established by the lower of (a) the average price the same or similar items are
being sold for on E-bay, (b) the price list of Orion Blue Book on the date of occurrence (or if such price list is no longer published, a
published or announced price list reasonably selected by CyberPower), or (c) the lowest price the same or similar items can be
purchased for in the United States; or
2. The aggregate ceiling amount for all Connected Equipment as set forth below, minus;
3. The amount(s) of all payment you have or are entitled to receive from insurance, other warranties, extended warranties, or from other
sources or persons for the Connected Equipment or damage to such equipment so that CyberPower's maximum liability shall be
reduced to reflect all such other payments or sources of recovery:
4. If CyberPower replaces the connected equipment or pays to the Initial Customer the Agreed Damage Amount, the Initial Customer
shall transfer all item(s) to CyberPower without warranty by the Initial Customer, but free of lien or other interest.
POWER CONTROL GUARANTEE
CyberPower CPS1500AVR - $500,000
16