Unilumin Uslim II Product Manual
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Unilumin Uslim II Product Manual

Creative indoor led display
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Summary of Contents for Unilumin Uslim II

  • Page 3 UslimII Product Manual Revision Records Version Revised Content Date Initial release March 1st，2021 The manual may be modified without any prior notice.
  • Page 4 Copyright The manual is the property of Unilumin Group Co., Ltd. The Unilumin LED’s operating software is developed based on the Windows operating system. No part of the manual can be transcripted, transmitted, reproduced, translated, edited, published, stored to a retrieval system, or used in any form by any individual or organization without a prior written permission of Unilumin.
  • Page 5 UslimII Product Manual Read the following content carefully to ensure correct use of the LED display products:  WARNING! The LED display may be damaged and become irreparable if you ignore the following warnings. Do not place the LED display upside down or throw it during transport and storage. Do not incline, scratch, or crash the LED display during installation.
  • Page 6 UslimII Product Manual  CAUTION! The optimum displaying effect may fail to be achieved if you ignore the following cautions. Wear antistatic gloves when installing or repairing the product. Ensure good ventilation for the LED display when designing the heat dissipation solution.

  • Page 7: Table Of Contents

    3.3.4.2 Setting Coefficients For A New Module ......35 3.3.5 Pre-Storing Picture ................. 37 Chapter 4 Led Display Playing Setting ............40 4.1 Unilumin N Series - Led Display Playing Setting ........40 4.1.1 Selecting A Playing Solution ............40 4.1.2 Playing Setting ................41...
  • Page 8 5.2 Shutdown Sequence ................58 5.3 Daily Maintenance ................. 58 5.4 Warm-Up Operation................58 5.4.1 Unilumin N Series - Setting The Prestored Picture ......59 5.4.2 Unilumin N Series - Ageing Operation ..........60 Chapter 6 Troubleshooting And Component Replacing ........62 6.1 Common Faults And Troubleshooting Methods ........
  • Page 9 UslimII Product Manual Chapter 8 After-Sales And Warranty ............... 74 8.1 Warranty Scope ..................74 8.2 Warranty Period ..................74 8.3 Warranty Service ................... 74 8.3.1 Warranty Service Types ..............74 8.4 Disclaimer ....................75 8.5 Warranty Service Process ..............76 8.6 Other ......................

  • Page 11: Chapter 1 Product Introduction

    Support front and rear installation, front and rear maintenance. Can achieve 2000 nits peak brightness and HDR display effect with Unilumin UOS system. Can realize global intelligent operation and maintenance with Unilumin Ucare...

  • Page 12: Cabinet Appearance

    Chapter 1 Product Introduction 1.2 Cabinet Appearance The UslimII series products have three standard sizes of cabinets, including 500 × 1000 mm , 500 × 500 mm and 500 × 250 mm. UslimII supports 500mm * 250mm and 250mm * 500mm cabinet using the same modules. Figure 1-1 500mm*1000mm cabinet appearance Figure 1-2 500mm*500mm cabinet appearance Figure 1-3 500mm*250mm cabinet appearance...

  • Page 13: Specification

    Chapter 1 Product Introduction 1.3 Specification Parameter UslimII1.5 UslimII1.8 UslimII2.5 UslimII3.2 UslimII3.9 Pixel composition 1R1G1B Pixel pitch (mm) Pixel density(dots) 409,600 291,600 160,000 77,344 65,536 320*160/ 270*135/ 200*100/ 156*78/ 128*64/ Pixels per panel(dots) 320*320/ 270*270/ 200*200/ 156*156/ 128*128/ 320*640 270*540 200*400 156*312 128*256...

  • Page 14: Scope Of Application

    Chapter 1 Product Introduction 1.4 Scope of Application The UslimII series can realize different creative shapes such as 90° right angle, round corner square column, cylinder, wave inner and outer arcs etc according to the customer's on-site needs, which is widely used in retail brand stores, large supermarkets, large commercial exhibition centers, high-end brand exhibition halls, hotel creative applications and other occasions.

  • Page 16: Chapter 2 Installation And Wiring

    Chapter 2 Installation and Wiring Chapter 2 Installation and Wiring 2.1 Out-of-Box Inspection Check whether the packages are damaged. If the packages are intact, check the main components against the shipping list. If any inconsistency is found, contact us in time.
  • Page 17 Chapter 2 Installation and Wiring Check whether the bottom beam is level. Make sure that its levelness is within ±1mm. Install the cabinets sequentially from bottom to top and from middle to both sides. In addition, fix the connecting plates and cabinets with installation screws to the square tubes.

  • Page 18: Hanged Installation

    Chapter 2 Installation and Wiring Figure 2-4 Connecting Plate Figure 2-5 Installation Screw Figure 2-6 Front Installation Details Figure 2-7 Rear Installation Details 2.2.2 Hanged Installation Adjust the levelness of the hanging beam by using the synthetic fibre slings, to prevent tilting of the LED display, as shown in Figure 2-8.
  • Page 19 Chapter 2 Installation and Wiring each other through plug screws, as shown in Figure 2-9. Figure 2-9 Installation of Hanged Cabinets (2) Fasten other cabinets sequentially from top to bottom and from middle to both sides (the number of cabinets in the horizontal direction is not restricted while the total height of all cabinets in the vertical direction shall not be more than 10 m).

  • Page 20: Common Cables

    Chapter 2 Installation and Wiring 2.3 General Installation 2.3.1 Common cables Power Cable Passing Incoming Power Cable DVI Cable Through Cabinet Signal Cable Passing USB Cable Incoming Signal Cable Through Cabinet...

  • Page 21: Signal And Power Cable Connection

    Chapter 2 Installation and Wiring 2.3.2 Signal and Power Cable Connection Figure 2-12 shows the signal cable connection for cabinets with an arrangement of 6 cabinets (Width) × 2 cabinets (Height). Signal cables shall be connected based on the wiring diagram of the delivered products for the project. Figure 2-12 Signal Cable Connection Diagram Figure 2-13 shows the power cable connection for cabinets with an arrangement of 6 cabinets (Width) ×...

  • Page 22: Smart Control Distribution Box

    Chapter 2 Installation and Wiring 2.3.3 Smart Control Distribution Box The Smart Control Distribution Box can be used for distributing electric power to the LED display, and has the function for real-time monitoring of the temperature, humidity, smoke, and mains voltage of the external environment. The control software has the scheduled start/stop function, allowing you to set any time for the LED display to be remotely started or stopped.
  • Page 23 Chapter 2 Installation and Wiring PLC connection of the smart control distribution box: The PLC communication system is RS485, It uses converter from control computer RS232 to RS485. For more detail information, please refer to our Intelligent Power Distribution Management System Manual. Figure 2-15 Distribution Box PLC Connection Diagram...

  • Page 24: Chapter 3 Led Display Control Setting

    Chapter 3 LED Display Control Setting Chapter 3 LED Display Control Setting 3.1 Power-on Testing Before performing control setting on the LED display, confirm that each device is connected correctly. Before turning on the power of the LED display, you must use a multimeter to test the live wire, neutral wire, and ground wire of the AC power supply, in order to ensure they are not conductive with each other.

  • Page 25: Starting The Hardware

    (blinking once per second). Figure 3-1 Replication Mode 3.3 Unilumin N series - Software Control Setting 3.3.1 Installing the Software Open the optical disk provided for the delivered products. Install the LED control software UniLCT-Mars stored in the optical disk to the control PC.

  • Page 26: Display Configuration

    Chapter 3 LED Display Control Setting 3.3.2 Display Configuration Run UniLCT-Mars. Make sure that Control System on the main window is 1. Click the User option and select Advanced Login, as shown in Figure 3-3. Figure 3-3 Main Window of UniLCT-Mars Enter the initial password “admin”, as shown in Figure 3-4, to go to the advanced user window.
  • Page 27 Chapter 3 LED Display Control Setting Click Next, as shown in Figure 3-6: Figure 3-6 Screen Configuration The following window is displayed. Set Sending Board Resolution (1920×1080 recommended). Set Graphics Output Resolution to the same value as Sending Board Resolution. Then click Save to save the settings. Figure 3-7 Sending Board Configuration...
  • Page 28 Chapter 3 LED Display Control Setting After configuring the parameters on the Sending Board page, click Scan Board to display the following window: Figure 3-8 Scan Board Configuration 1） Click Load File to load the file xxxx.rcfg stored in the optical disk. 2）...
  • Page 29 Chapter 3 LED Display Control Setting After configuring the parameters on the Scan Board page, click Screen Connection to display the following window: Click Read File to load the file xxxx.scr stored in the optical disk, as shown in Figure 3-9. Figure 3-9 Screen Connection Click Send to HW.

  • Page 30: Brightness Adjustment

    Chapter 3 LED Display Control Setting After sending, confirm that the screen is complete. Then click Save. Figure 3-10 Screen Connection with Loaded File 3.3.3 Brightness Adjustment On the main window, click Brightness, as shown in Figure 3-11, to display the brightness adjustment interface: Figure 3-11 Main Window for Advanced User...
  • Page 31 Chapter 3 LED Display Control Setting There are four brightness adjustment modes, namely Manual, Schedule, Auto, and Auto Adjustment by Hardware. After adjustment is finished, click Save to HW to save the adjustment results to the hardware. Manual Adjustment Select Manual and adjust the brightness by dragging the scroll bar below Brightness Adjustment or directly modifying the brightness value (the maximum value is 255) next to the scroll bar.

  • Page 32: Correction Coefficient Management

    Chapter 3 LED Display Control Setting Automatic Adjustment Schedule, Auto, and Auto Adjustment by Hardware are automatic adjustment modes. Automatic adjustment function is not recommended for indoor LED display products because the indoor environment has stable ambient light and is rarely affected by the ambient brightness.
  • Page 33 Chapter 3 LED Display Control Setting Configure Enable/Disable Calibration to Brightness, click Save, and then click Manage Coefficients to display the following window: Figure 3-14 Manage Coefficients Upload coefficients: Upload the correction coefficient database generated by the software or read back by the display screen to the screen. Save coefficients to database: Read back and save the coefficients from the screen to the coefficient database.

  • Page 34: Setting Coefficients For A New Receiving Card

    Chapter 3 LED Display Control Setting 3.3.4.1 Setting Coefficients for a New Receiving Card As shown in Figure 3-15, select Topology or List. Select the position of the replaced receiving card. Click Next: Figure 3-15 Selecting Area for New Receiving Card Select the coefficient source.
  • Page 35 Chapter 3 LED Display Control Setting Select the corresponding correction coefficients: Figure 3-17 Selecting Correction Coefficients for Receiving Card Select Stable Upload and click Next: Figure 3-18 Uploading Correction Coefficients...
  • Page 36 Chapter 3 LED Display Control Setting 5) Adjust Coefficient: Perform a simple adjustment if the displaying effect is not good enough after you upload the coefficient. Then click Next. Figure 3-19 Simple Adjustment Red：Adjust the red brightness value of calibration coefficients. Green：Adjust the green brightness value of calibration coefficients.

  • Page 37: Setting Coefficients For A New Module

    Chapter 3 LED Display Control Setting 3.3.4.2 Setting Coefficients for a New Module 1） Select Position of the New Module: Select Topology or List. Then select the position of the receiving card where the new module is located. Double click the selected position: Figure 3-21 Selecting Cabinet for the New Module 2）...
  • Page 38 Chapter 3 LED Display Control Setting Module Size：Set the size of the module in a cabinet. The software determines each module arrangement based on module size and cabinet size. 3） Adjust the coefficients (similar to the steps of coefficient adjustment in setting coefficients for a new scan board).

  • Page 39: Pre-Storing Picture

    Chapter 3 LED Display Control Setting 3.3.5 Pre-storing Picture On the Prestore Picture interface, you can save a picture as the prestored picture for the screen. This prestored picture can be set as a screen displayed upon booting, signal cable disconnection, or DVI signal absence. On the main window, click Tool and select Prestore Picture, as shown in Figure 3-25.
  • Page 40 Chapter 3 LED Display Control Setting 1）Prestore Picture Settings Select Picture: Click Browse to select the directory of the picture. Screen Effect: Set the selected picture to be displayed on the whole screen by means of stretching, tiling, or centering. Cabinet Effect: Set the selected picture to be displayed on each cabinet of the screen by means of stretching, tiling, or centering (the number of pictures displayed by each cabinet shall be equal to the number of receiving cards in the cabinet).

  • Page 42: Chapter 4 Led Display Playing Setting

    Chapter 4 LED Display Playing Setting Chapter 4 LED Display Playing Setting 4.1 Unilumin N series - LED Display Playing Setting 4.1.1 Selecting a Playing Solution The playing software UniStudio has three playing modes, namely Simple playing program, Professional playing program, and Priority programs of the page. Professional playing program is used most commonly.

  • Page 43: Playing Setting

    Chapter 4 LED Display Playing Setting 4.1.2 Playing Setting 4.1.2.1 Display Window Setting Run the UniStudio, click Settings and select Display Setting, as in following fig: Figure 4-3 Display Window Setting Number of Display Windows: Indicates the number of display windows. To increase or decrease the number of display windows, re-enter the number of display windows in the box next to Number of Display Windows and then click Update.

  • Page 44: Startup Setting

    Chapter 4 LED Display Playing Setting 4.1.2.2 Startup Setting On the main window of the software, click Setting > Start Setting to enable the software to run automatically upon startup of the PC and to automatically activate a playing solution. See Figure 4-4: Figure 4-4 Startup Setting Auto Run after Power-on: If you enable this function, UniStudio will run automatically the next time when the PC is started.

  • Page 45: Editing Professional Playing Solution

    Chapter 4 LED Display Playing Setting Enable Auto Play: If you enable this function and specify a playing solution for the screen, the software will automatically activate the specified playing solution once the software is started. Instant plug and play of USB disk: If you enable this function, the PC will automatically read and activate the playing solution once the USB flash drive is inserted to the PC.
  • Page 46 Chapter 4 LED Display Playing Setting Editing the properties of the playing solutio After adding a general time segment or interstitial segment, click General Segment 1 to edit the properties displayed in the segment editing area on the right side, as shown in Figure 4-6: Figure 4-6 Properties of General Time Segment...

  • Page 47: Editing The Program Page

    Chapter 4 LED Display Playing Setting 4.1.3.2 Editing the Program Page Creating a program page As shown in Figure 4-7, right click General Segment or click the Add Global Program Page in the toolbar to create a program page: Figure 4-7 Creating a Program Page...
  • Page 48 Chapter 4 LED Display Playing Setting Setting the properties After creating the program page, click Program 1 and set the background, displaying mode, and other properties displayed on the property page on the right side. See Figure 4-8: Figure 4-8 Properties of Program Page If you select Specify Number of Times, the next general program page is played after the preset Times to Play for the display window with the longest playing time on the current program page has been reached.
  • Page 49 Chapter 4 LED Display Playing Setting When the current program page is played, the background picture or colour of the program page is displayed in the area not covered by the display window, as shown in Figure 4-9: Figure 4-9 Background of Program Page After adding the program page, you can move, copy, paste, or delete the program page by using the toolbar in the program page editing area, or by using the short-cut menu, as shown in Figure 4-10.

  • Page 50: Editing The Display Window

    Chapter 4 LED Display Playing Setting 4.1.3.3 Editing the Display Window Adding a display window After adding a program page, you need to add a display window to this program page. Click Add Window on the toolbar of the program page to add a window to the current program page.
  • Page 51 Chapter 4 LED Display Playing Setting 2) Setting the location and size of the display window The location and size of the new window is generated randomly and can be adjusted based on actual conditions by using either of the following two methods: Directly specify the new location and size in the setting pane, as shown in Figure 4-13: Figure 4-13 Setting the Window Size...
  • Page 52 Chapter 4 LED Display Playing Setting 3) Deleting a display window Select the window to be deleted. Click the delete key to delete the window, as shown in Figure 4-15: Figure 4-15 Deleting the Display Window 4) Moving a display window Select the program or window.

  • Page 53: Editing The Media

    Chapter 4 LED Display Playing Setting 4.1.3.4 Editing the Media Adding the media The type of window for adding the media is Common Window. Click the Add Media button of a common window to select media of different types to be added into the media list.
  • Page 54 Chapter 4 LED Display Playing Setting Setting the media properties Different media have different properties. After a medium in the media list is selected, the property page of this medium is displayed below the selected medium. On this property page, you can change the properties of the medium. See Figure 4-19: Figure 4-19 Properties of Medium Editing the media in the common windo In an actual application, if different playing times are required for different media,...
  • Page 55 Chapter 4 LED Display Playing Setting Modify Figure 4-20 Changing the Media Playing Times Right click the media to perform operations on the selected media, as shown in Figure 4-21: Figure 4-21 Media Operation Menu...

  • Page 56: Playing The Media

    Chapter 4 LED Display Playing Setting Right click a blank area in the media playlist. A media playing menu is displayed, as shown in Figure 4-22: Figure 4-22 Media Playing Menu 4.1.3.5 Playing the Media After the playing mode is edited or loaded, click the play key on the main toolbar to start the current playing mode, as shown in Figure 4-23: Figure 4-23 Play Key on the Toolbar After play is activated, the editing page is switched to the playing page, as shown...
  • Page 57 Chapter 4 LED Display Playing Setting Figure 4-24 Play Information Page Clicking Pause or Stop on the toolbar can pause or stop the currently played program. You can also perform this operation by using the operation menu that appears when you right click the display window. See Figure 4-25: Figure 4-25 Short-cut Menu...

  • Page 58: Saving And Opening A Playing Solution

    Chapter 4 LED Display Playing Setting Attention: All display windows on the same program page plays simultaneously. If the display windows overlap with each other, the upper-layer windows will cover the lower- layer windows. For example, if you add a common window and then a clock window of the same size and coordinate, the common window will cover the clock window when they are playing.
  • Page 59 Chapter 4 LED Display Playing Setting Figure 4-27 Saving a Playing Solution File Open: After a playing solution is saved, you can directly click Schedule in the toolbar and select Open to open the playing solution. See Figure 4-28: Figure 4-28 Opening a Playing Solution File...

  • Page 60: Chapter 5 Startup, Shutdown, And Maintenance

    Chapter 5 Startup, Shutdown, and Maintenance Chapter 5 Startup, Shutdown, and Maintenance 5.1 Startup Sequence Start the distribution box for the LED display. Start the control computer. Start the video processor. Start the sending box. Screen color will reach to best status after 5 minutes lighting up.(Color gradually c hanges as the temperaure warms up ) 5.2 Shutdown Sequence Shut down the video processor.

  • Page 61: Warm-Up Operation

    You do not need to set the prestored picture if the LED display is used frequently. 5.4.1 Unilumin N series - Setting the Prestored Picture For details about how to set the prestored picture, refer to Section 3.6. Select a black background picture.

  • Page 62: Unilumin N Series - Ageing Operation

    Chapter 5 Startup, Shutdown, and Maintenance 5.4.2 Unilumin N series - Ageing Operation On the main window, click Brightness to enter the brightness adjustment interface, as shown in Figure 5-2: Figure 5-2 Main Window for Advanced User Select Manual and set the brightness to 26 (the brightness is about 10%) by dragging the scroll bar below Brightness Adjustment.
  • Page 63 Chapter 5 Startup, Shutdown, and Maintenance Return to the main window. Click Display Control to enter the Screen Control interface. Set Self Test to White. Click Send to finish the operation. As showed in Figure 5-4 and Figure 5-5. Figure 5-4 Display Control Fig 5-5 Display Control Adjust the screen brightness and perform ageing based on the steps described in Section 5.4.2.

  • Page 64: Chapter 6 Troubleshooting And Component Replacing

    Chapter 6 Troubleshooting and Component Replacing Chapter 6 Troubleshooting and Component Replacing 6.1 Common Faults and Troubleshooting Methods 6.1.1 Failure in Lighting up the Display Causes: No power is supplied to the display or the control devices. The LED display does not have input signals. The control PC is in sleep mode or the graphics card is set incorrectly.

  • Page 65: Screen Blinking

    Chapter 6 Troubleshooting and Component Replacing 6.1.3 Screen Blinking Causes: The ports on the sending box are loose, or the signal cables are too long. The output resolution of the playing device or sending box is set incorrectly. Troubleshooting method: Check whether the DVI cable and signal cable are connected to the display and devices, or whether the length of signal cables exceeds the maximum transmission distance (the effective transmission distance shall not exceed 10 m for DVI cable,...

  • Page 66: Failure In Lighting Up Part Of The Modules In The Cabinet

    Chapter 6 Troubleshooting and Component Replacing signal cable. 6.1.6 Failure in Lighting up Part of the Modules in the Cabinet Causes: Output of the power supply for the modules is faulty. Output of signal which controls the related modules is faulty. Troubleshooting method: Check DC voltage for the modules.

  • Page 67: Replacement Of Main Components

    Chapter 6 Troubleshooting and Component Replacing 6.2 Replacement of Main Components Before performing maintenance on the LED display, cut off the power supply to ensure your personal safety and equipment safety. 6.2.1 Front Maintenance of Main Components Replace a module of the LED display based on the following steps: Front maintenance Picture...
  • Page 68 Chapter 6 Troubleshooting and Component Replacing Replace a power supply of the LED display based on the following steps: Front maintenance Picture Description step Disconnect the power, remove the module at the corresponding position of the Step 1 power supply according to the previous maintenance and replacement steps Remove the four bolts that...
  • Page 69 Chapter 6 Troubleshooting and Component Replacing Replace receiving card of the LED display based on the following steps: Front maintenance Picture Description step Disconnect the power, remove the module at the corresponding position of the Step 1 receiving card according to the previous maintenance and replacement steps Use a screwdriver to remove...

  • Page 70: Rear Maintenance Of Main Components

    Chapter 6 Troubleshooting and Component Replacing Remove the receive card Step 4 and replace it 6.2.2 Rear Maintenance of Main Components When replacing the module, pull out the network cable and power cable, push out the module by gripping the handle of the module with your fingers, then pull out the cable (to prevent the module from falling), and take out the module;...
  • Page 71 Chapter 6 Troubleshooting and Component Replacing Pull out the network cable Step 2 and DC power plug Hold the module handle Step 3 with your fingers and push out the module Take out the module from the reserved space of the Step 4 cabinet and replace the module...
  • Page 72 Chapter 6 Troubleshooting and Component Replacing Disconnect the power, open the back cover of the Step 1 cabinet, remove the fixing bolts of the power cable and the power supply Remove the four bolts that Step 2 secure the power supply board...
  • Page 73 Chapter 6 Troubleshooting and Component Replacing Replace HUB card of the LED display based on the following steps: Rear maintenance Picture Description step Disconnect the power, open the back cover of the Step 1 cabinet, remove the fixing bolts of the power wire and the power supply Pull out the network cable Step 2...
  • Page 74 Chapter 6 Troubleshooting and Component Replacing Remove the hub card from Step 4 the reserved space of the cabinet and replace it...

  • Page 75: Chapter 7 Packaging Transportation And Storage

    Chapter 6 Troubleshooting and Component Replacing Chapter 7 Packaging Transportation and Storage 7.1 Packaging The UslimII series products would be packaged with standard carton package. Figure 7-1 Carton Package 7.2 Transportation The cabinets must be packaged before transportation. The product shall not be placed upside down or horizontally, and must be protected against the wind, rain, direct sunlight, and corrosive liquid during transportation.

  • Page 76: Chapter 8 After-Sales And Warranty

    Return to Factory Repair Service: For problems of Products that cannot be solved by online remote service, Unilumin will confirm with the customers whether to provide returning to the factory repair service. If factory repair service is needed, customer shall bear the freight,...

  • Page 77: Disclaimer

    Unilumin believes the condition is necessary, on-site engineer service free of charge will be provided. In this case, customer shall provide a fault report to Unilumin for on- site service application. The content of the fault report shall include but not limited to photos, videos, number of faults, etc., to enable Unilumin to conduct preliminary fault...

  • Page 78: Warranty Service Process

    8.5 Warranty Service Process Remote Service Process: Submit service requirements through website, email, telephone and other service channels of Unilumin with warranty card or contract number. Specific content of the service and contact information shall be provided. Product Return to Repair Process:...

  • Page 79: Other

    Chapter 8 After-Sales and Warranty Submit service requirements through the website, email, telephone and other service channels of Unilumin with warranty card or contract number. Packing list of the returned product and postal information to receive the repaired product shall be provided.

  • Page 80: Product Warranty Card

    Chapter 8 After-Sales and Warranty 8.7 Product Warranty Card Product Warranty Card Warranty Order No. Shipment Date Period Product Product Model Quantity Customer Contact Name Information Customer Address: Remark(s): Warranty Record Completion Signature of Warranty Date Fault and Troubleshooting Date Customer...

  • Page 81: Contact Information

    Daya Bay manufacturing center: Longsheng Fifth Road, western Daya Bay, Huiyang District, Huizhou. Telephone (switchboard): + 86- (0) 755-29918999 Fax: + 86- (0) 755-29912092 Website: www.unilumin.com Service Department Tel: + 86- (0) 755-29592226 (direct line) 24-hour service hotline: 400-677-3888 Display sales department International department (direct line): + 86- (0) 755-29918999 E-mail: sales@unilumin.com...
  • Page 82 E-mail: Customer-service@unilumin.com Hotline: 400-677-3888 Unilumin USA Subsidiary Name: UNILUMIN USA LLC. Unilumin USA HQ Address: 254W 31st St. 12th Floor, New York, NY 10001 Email: service@unilumin-usa.com Tel: 001 844-263-3675 EUROPEAN SERVICE CENTER Address: Parellaan 28, 2132 WS, hoofddorp, the Netherlands E-mail: euro-support@unilumin.com...
  • Page 83 UNILUMIN GERMANY GMBH Address: Raiffeisenstr. 30 - 70794 Filderstadt E-mail: info@unilumin.de Tel: +49 711 38967 898 UNILUMIN AUSTRALIA PTY LTD (BUSINESS IN OCEANIA) Address: Level 1, Trak Centre, 443/449 Toorak Road, Toorak, VIC 3142 Tel: +61 3 9006 8960 +86-755-29918999 +61 3 9827 8374 E-mail: amer-support@unilumin.com...
  • Page 84 SOUTH KOREA POST-SALE SERVICE CENTER Address: 202 Room,Ye Sung Utopia 101, 186-7,Guro-dong, Guro-gu, Tel: +010 8934 3547 E-mail: sales@unilumin.com...

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