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Unilumin UTW III Product Manual

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Summary of Contents for Unilumin UTW III

  • Page 1 UTWⅢ Product Manual...

  • Page 3: Revision Records

    UTWⅢ Product Manual Revision Records Revised Content Date Initial release DEC 02, 2021 The manual may be modified without any prior notice.
  • Page 4 Copyright The manual is the property of Unilumin Group Co., Ltd. The Unilumin LED’s operating software is developed based on the Windows operating system. No part of the manual can be transcripted, transmitted, reproduced, translated, edited, published, stored to a retrieval system, or used in any form by any individual or organization without a prior written permission of Unilumin.
  • Page 5 UTWⅢ Product Manual Read the following content carefully to ensure correct use of the indoor LED display products:  WARNING! The LED display may be damaged and become irreparable if you ignore the following warnings. Do not place the LED display upside down or throw it during transport and storage. Do not incline, scratch, or crash the LED display during installation.
  • Page 6 UTWⅢ Product Manual  CAUTION! The optimum displaying effect may fail to be achieved if you ignore the following cautions. Wear antistatic gloves when installing or repairing the product. Ensure good ventilation for the LED display when designing the heat dissipation solution.
  • Page 7 UTWⅢ Product Manual Lisez attentivement le contenu suivant pour garantir une utilisation correcte des produits d'affichage LED d'extérieur  Attention ! L'affichage LED peut ê tre endommagé et devenir irréparable si vous ignorez les avertissements suivants. 1) Ne placez pas l'é cran LED à l'envers ou ne le jetez pas pendant le transport et le stockage.
  • Page 8 UTWⅢ Product Manual  MISE EN GARDE! L'effet d'affichage optimal peut ne pas être obtenu si vous ignorez les mises en garde suivantes. 1) Portez des gants antistatiques lors de l'installation ou de la réparation du produit. 2) Assurez une bonne ventilation de l'écran LED lors de la conception de la solution de dissipation thermique.

  • Page 9: Table Of Contents

    UTWⅢ Product Manual Contents Revision Records ....................I Chapter 1 Product Introduction ................1 1.1 Features ..................... 1 1.2 Cabinet Appearance .................. 1 1.3 Specification ....................2 1.4 System Solution ..................3 1.5 Scope of Application .................. 4 Chapter 2 Installation and Wiring ............... 5 2.1 Installation ....................
  • Page 10 UTWⅢ Product Manual 4.2.2 Startup Setting ................... 31 4.3 Editing Professional Playing Solution ............. 32 4.3.1 Editing the Time Segment ..............32 4.3.2 Editing the Program Page ..............34 4.3.3 Editing the Display Window ............... 37 4.3.4 Editing the Media................40 4.3.5 Playing the Media ................
  • Page 11 UTWⅢ Product Manual 7.3 Storage ....................57 Chapter 8 After-Sales and Warranty ............... 58 8.1 The Warranty Terms ..................58 8.2 Warranty Period ..................58 8.3 Warranty Service ..................58 8.3.1 Warranty service type ................ 58 8.4 Disclaimer ....................59 8.5 Warranty service process ...............

  • Page 13: Chapter 1 Product Introduction

    Chapter 1 Product Introduction Chapter 1 Product Introduction The UTWⅢ series is the commercial series LED display product of Unilumin, which is highlighted for cabinet made of aluminum sheet metal, light weight, ultrathin structure, and good heat dissipation performance. The UTWⅢ series...

  • Page 14: Specification

    Chapter 1 Product Introduction 1.3 Specification UTWⅢ1.25 UTWⅢ1.5 UTWⅢ1.87 UTWⅢ2.0 UTWⅢ2.5 Parameter Pixel composition SMD1010 SMD1212 SMD1515 SMD1515 SMD2121 Pixel pitch (mm) P1.25 1.87 Pixel density(dots) 640000 444444 284444 250000 160000 Pixels per panel(dots) 768*432 640*360 512*288 480*270 384*216 Cabinet size (mm) 960*540/480*540（W*H）...

  • Page 15: System Solution

    Chapter 1 Product Introduction 1.4 System Solution The display system consists of the LED display, sending box, control PC, matrix, splicing controller and power distribution box (refer to the shipping list for details). The following shows a topology of the system for reference: Fig 1-2 System Topology...

  • Page 16: Scope Of Application

    Chapter 1 Product Introduction 1.5 Scope of Application The UTWⅢ series products can be assembled seamlessly into a screen of any size, and are extensively used as fixed LED displays for advertisements in public places such as retail brand stores, shopping malls, hotels, banks, churches, airports, bus stations, theatres, cinemas, company lobbies, high-end clubs, museums, and large conference rooms.

  • Page 17: Chapter 2 Installation And Wiring

    Chapter 2 Installation and Wiring Chapter 2 Installation and Wiring 2.1 Installation 2.1.1 Installation of Fixed LED Display-Front Installation(Standard) Check whether the bottom beam is level. Make sure that its levelness is within ± 1mm. Install the cabinets sequentially from bottom to top and from middle to both sides. In addition, fix the connecting plates and cabinets with installation screws to the square tubes.
  • Page 18 Chapter 2 Installation and Wiring Fig 2-2 Cabinet Fastening Fig 2-3 Rear View of Cabinet Installation...

  • Page 19: Signal Cable Connection

    Chapter 2 Installation and Wiring Fig 2-4 Front View of the Display 2.2 Signal Cable Connection Figure 2-6 shows the signal cable connection for cabinets with an arrangement of 3 cabinets (Width) × 2 cabinets (Height). Signal cables shall be connected based on the wiring diagram of the delivered products for the project.

  • Page 20: Power Cable Connection

    Chapter 2 Installation and Wiring 2.3 Power Cable Connection Figure 2-7 shows the power cable connection for cabinets with an arrangement of 3 cabinets (Width) × 2 cabinets (Height). Power cables shall be connected based on the wiring diagram of the delivered products for the project. Figure 2-7 Power Cable Connection Diagram 2.3 Smart Control Distribution Box The Smart Control Distribution Box can be used for distributing electric power to the LED...
  • Page 21 Chapter 2 Installation and Wiring Figure 2-8 Internal Structure of Distribution Box Component Remark (s) Main switch MCCB Temperature Used for temperature detection sensor Used for smart control Used to control the ON/OFF of the AC Relays contactor Circuit breaker MCB , Connect to display live wire Neutral wire socket Connect neutral wire...
  • Page 22 Chapter 2 Installation and Wiring PLC connection of the smart control distribution box: The PLC communication system is RS485, it uses converter from control computer RS232 to RS485. For more detail information, please refer to our Intelligent Power Distribution Management System Manual. Figure 2-9 Distribution Box PLC Connection Diagram...

  • Page 23: Chapter 3 Led Display Control-Setting

    Chapter 3 LED Display Control-setting Chapter 3 LED Display Control-setting 3.1 Power-on Testing Before performing control setting on the LED display, confirm that each device is connected correctly. Before turning on the power of the LED display, you must use a multimeter to test the live wire, neutral wire, and ground wire of the AC power supply, in order to ensure they are not conductive with each other.

  • Page 24: Preparation

    Chapter 3 LED Display Control-setting 3.2 Preparation 3.2.1 Starting the Hardware Start the control PC Windows system. After the graphics card driver is activated, set graphics card of the control PC to replication mode and confirm that the green indicator of the sending box is blinking normally (blinking once per second). Figure 3-1 Replication Mode 3.2.2 Installing the Software Open the optical disk provided for the delivered products.

  • Page 25: Display Configuration

    Chapter 3 LED Display Control-setting 3.3 Display Configuration Run UniLCT-Mars. Make sure that Control System on the main window is 1. Click the User option and select Advanced Login, as shown in Figure 3-3: Figure 3-3 Main Window of UniLCT-Mars Enter the initial password “admin”, as shown in Figure 3-4, to go to the advanced user window: Figure 3-4 User Login...
  • Page 26 Chapter 3 LED Display Control-setting Click Next, as shown in Figure 3-6: Figure 3-6 Screen Config The following window is displayed. Set Sending Board Resolution (1920×1080 recommended). Set Graphics Output Resolution to the same value as Sending Board Resolution. Then click Save to save the settings: Figure 3-7 Sending Board Configuration...
  • Page 27 Chapter 3 LED Display Control-setting After configuring the parameters on the Sending Board page, click Scan Board to display the following window: Figure 3-8 Scan Board Configuration Click Load File to load the file xxxx.rcfg stored in the optical disk. Click Send To HW.
  • Page 28 Chapter 3 LED Display Control-setting After configuring the parameters on the Scan Board page, click Screen Connection to display the following window: Click Load File to load the file xxxx.scr stored in the optical disk, as shown in Figure 3-9: Figure 3-9 Screen Connection 1...

  • Page 29: Brightness Adjustment

    Chapter 3 LED Display Control-setting Click Send to HW. After sending, confirm that the screen is complete. Then click Save. Figure 3-10 Screen Connection with Loaded File 3.4 Brightness Adjustment On the main window, click Brightness, as shown in Figure 3-11, to display the brightness adjustment interface: Figure 3-11 Main Window for Advanced User...
  • Page 30 Chapter 3 LED Display Control-setting There are four brightness adjustment modes, namely Manual, Schedule, Auto, and Auto Adjustment by Hardware. After adjustment is finished, click Save to HW to save the adjustment results to the hardware. Manual Adjustment Select Manual and adjust the brightness by dragging the scroll bar below Brightness Adjustment or directly modifying the brightness value (the maximum value is 255) next to the scroll bar.

  • Page 31: Correction Coefficient Management

    Chapter 3 LED Display Control-setting Automatic Adjustment Schedule, Auto, and Auto Adjustment by Hardware are automatic adjustment modes. Automatic adjustment function is not recommended for indoor LED display products because the indoor environment has stable ambient light and is rarely affected by the ambient brightness.
  • Page 32 Chapter 3 LED Display Control-setting Configure Enable/Disable Calibration to Brightness, click Save, and then click Manage Coefficients to display the following window: Figure 3-14 Manage Coefficients Upload coefficients: Upload the correction coefficient database generated by the software or read back by the display screen to the screen. Save coefficients to database: Read back and save the coefficients from the screen to the coefficient database.

  • Page 33: Setting Coefficients For A New Receiving Card

    Chapter 3 LED Display Control-setting 3.5.1 Setting Coefficients for a New Receiving Card 1） As shown in Figure 3-15, select Topology or List. Select the position of the replaced receiving card. Click Next: Figure 3-15 Selecting Area for New Receiving Card 2）...
  • Page 34 Chapter 3 LED Display Control-setting Select the corresponding correction coefficients: Figure 3-17 Selecting Correction Coefficients for Receiving Card Select Stable Upload and click Next: Figure 3-18 Uploading Correction Coefficients...
  • Page 35 Chapter 3 LED Display Control-setting Adjust Coefficient: Perform a simple adjustment if the displaying effect is not good enough after you upload the coefficient. Then click Next. Figure 3-19 Simple Adjustment Red：Adjust the red brightness value of calibration coefficients. Green：Adjust the green brightness value of calibration coefficients. Blue：Adjust the blue brightness value of calibration coefficients.

  • Page 36: Setting Coefficients For A New Module

    Chapter 3 LED Display Control-setting 3.5.2 Setting Coefficients for a New Module Select Position of the New Module: Select Topology or List. Then select the position of the receiving card where the new module is located. Double click the selected position: Figure 3-21 Selecting Cabinet for the New Module...
  • Page 37 Chapter 3 LED Display Control-setting Choose Display Mode to Modules. Select the position of the new module and click Next. Figure 3-22 Selecting Position of New Module Module Size：Set the size of the module in a cabinet. The software determines each module arrangement based on module size and cabinet size.
  • Page 38 Chapter 3 LED Display Control-setting Save the correction coefficients to the hardware (Use similar steps in setting coefficients for a new receiving card. For details, refer to Step 4, Step 5, and Step 6 in Section 3.5.1) so that they are retentive after a power failure. Figure 3-23 Obtaining Correction Coefficients for a New Module...

  • Page 39: Pre-Storing Picture

    Chapter 3 LED Display Control-setting 3.6 Pre-storing Picture On the Prestore Picture interface, you can save a picture as the prestored picture for the screen. This prestored picture can be set as a screen displayed upon booting, signal cable disconnection, or DVI signal absence. On the main window, click Tool and select Prestore Picture, as shown in Figure 3- Figure 3-24 Prestore Picture Figure 3-25 Prestore Picture Settings...
  • Page 40 Chapter 3 LED Display Control-setting 1） Prestore Picture Settings Select Picture: Click Browse to select the directory of the picture. Screen Effect: Set the selected picture to be displayed on the whole screen by means of stretching, tiling, or centering. Cabinet Effect: Set the selected picture to be displayed on each cabinet of the screen by means of stretching, tiling, or centering (the number of pictures displayed by each cabinet shall be equal to the number of receiving cards in the cabinet).

  • Page 41: Chapter 4 Playing On The Led Display

    Chapter 4 Playing on the LED Display Chapter 4 Playing on the LED Display 4.1 Selecting a Playing Solution The playing software UniStudio has three playing modes, namely Simple playing program, Professional playing program, and Priority programs of the page. Professional playing program is used most commonly.

  • Page 42: Playing Setting

    Chapter 4 Playing on the LED Display 4.2 Playing Setting 4.2.1 Display Window Setting Run the UniStudio, click Settings and select Display Setting, as in following fig: Figure 4-3 Display Window Setting Number of Display Windows: Indicates the number of display windows. To increase or decrease the number of display windows, re-enter the number of display windows in the box next to Number of Display Windows and then click Update.

  • Page 43: Startup Setting

    Chapter 4 Playing on the LED Display 4.2.2 Startup Setting On the main window of the software, click Setting > Start Setting to enable the software to run automatically upon startup of the PC and to automatically activate a playing solution. See Figure 4-4: Figure 4-4 Startup Setting Auto Run after Power-on: If you enable this function, UniStudio will run automatically the next time when the PC is started.

  • Page 44: Editing Professional Playing Solution

    Chapter 4 Playing on the LED Display Enable Auto Play: If you enable this function and specify a playing solution for the screen, the software will automatically activate the specified playing solution once the software is started. Instant plug and play of USB disk: If you enable this function, the PC will automatically read and activate the playing solution once the USB flash drive is inserted to the PC.
  • Page 45 Chapter 4 Playing on the LED Display Editing the properties of the playing solution After adding a general time segment or interstitial segment, click General Segment 1 to edit the properties displayed in the segment editing area on the right side, as shown in Figure 4-6: Figure 4-6 Properties of General Time Segment...

  • Page 46: Editing The Program Page

    Chapter 4 Playing on the LED Display 4.3.2 Editing the Program Page Creating a program page As shown in Figure 4-7, right click General Segment or click the Add Program Page in the toolbar to create a program page: Figure 4-7 Creating a Program Page...
  • Page 47 Chapter 4 Playing on the LED Display Setting the properties After creating the program page, click Program 1 and set the background, displaying mode, and other properties displayed on the property page on the right side. See Figure 4-8: Figure 4-8 Properties of Program Page If you select Specify Number of Times, the next general program page is played after the preset Times to Play for the display window with the longest playing time on the current program page has been reached.
  • Page 48 Chapter 4 Playing on the LED Display When the current program page is played, the background picture or colour of the program page is displayed in the area not covered by the display window, as shown in Figure 4-9: Figure 4-9 Background of Program Page After adding the program page, you can move, copy, paste, or delete the program page by using the toolbar in the program page editing area, or by using the short-cut menu, as shown in Figure 4-10.

  • Page 49: Editing The Display Window

    Chapter 4 Playing on the LED Display 4.3.3 Editing the Display Window Adding a display window After adding a program page, you need to add a display window to this program page. Click Add Window on the toolbar of the program page to add a window to the current program page.
  • Page 50 Chapter 4 Playing on the LED Display Setting the location and size of the display window The location and size of the new window is generated randomly and can be adjusted based on actual conditions by using either of the following two methods: Directly specify the new location and size in the setting pane, as shown in Figure 4-13: Figure 4-13 Setting the Window Size...
  • Page 51 Chapter 4 Playing on the LED Display Deleting a display window Select the window to be deleted. Click the delete key to delete the window, as shown in Figure 4-15: Figure 4-15 Deleting the Display Window Moving a display window Select the program or window.

  • Page 52: Editing The Media

    Chapter 4 Playing on the LED Display 4.3.4 Editing the Media Adding the media The type of window for adding the media is Common Window. Click the Add Media button of a common window to select media of different types to be added into the media list.
  • Page 53 Chapter 4 Playing on the LED Display After adding the media, you can set the media texts and properties, as shown in Figure 4-18. Figure 4-18 Media Setting Window Setting the media properties Different media have different properties. After a medium in the media list is selected, the property page of this medium is displayed below the selected medium.
  • Page 54 Chapter 4 Playing on the LED Display Editing the media in the common window In an actual application, if different playing times are required for different media, you can select the media in the media list and then double click times to play to modify the playing times by either entering a new value or selecting a value from the drop-down list.
  • Page 55 Chapter 4 Playing on the LED Display Right click the media to perform operations on the selected media, as shown in Figure 4-21: Figure 4-21 Media Operation Menu Right click a blank area in the media playlist. A media playing menu is displayed, as shown in Figure 4-22: Figure 4-22 Media Playing Menu...

  • Page 56: Playing The Media

    Chapter 4 Playing on the LED Display 4.3.5 Playing the Media After the playing mode is edited or loaded, click the play key on the main toolbar to start the current playing mode, as shown in Figure 4-23: Figure 4-23 Play Key on the Toolbar After play is activated, the editing page is switched to the playing page, as shown in Figure 4-24: Figure 4-24 Play Information Page...
  • Page 57 Chapter 4 Playing on the LED Display Clicking Pause or Stop on the toolbar can pause or stop the currently played program. You can also perform this operation by using the operation menu that appears when you right click the display window. See Figure 4-25: Figure 4-25 Short-cut Menu All display windows on the same program page plays simultaneously.

  • Page 58: Saving And Opening A Playing Solution

    Chapter 4 Playing on the LED Display 4.4 Saving and Opening a Playing Solution Save: After a playing solution is created, you can click Schedule on the toolbar and select Save or Save As to save the playing solution in the format of xxxx.plym. See Figure 4-27: Figure 4-27 Saving a Playing Solution File Open: After a playing solution is saved, you can directly click Schedule in the toolbar...

  • Page 59: Chapter 5 Startup, Shutdown, And Maintenance Of The Led Display

    Chapter 5 Startup, Shutdown, and Maintenance of the LED Display Chapter 5 Startup, Shutdown, and Maintenance of the LED Display 5.1 Startup Sequence Start the distribution box for the LED display. Start the control computer. Start the video processor. Start the sending box. Screen color will reach to best status after 5 minutes lighting up.(Color gradually cha nges as the temperaure warms up ) 5.2 Shutdown Sequence...
  • Page 60 Chapter 5 Startup, Shutdown, and Maintenance of the LED Display devices at least once every two months if it is idle for a long period of time. In wet seasons, perform warm-up operations on the LED display and its auxiliary...

  • Page 61: Warm-Up Operation

    Chapter 5 Startup, Shutdown, and Maintenance of the LED Display devices at least once a month if it is idle for a long period of time. 5.5 Warm-up Operation If the LED display has been idle for a long period of time, perform warm-up operations before using the LED display.

  • Page 62: Ageing

    Chapter 5 Startup, Shutdown, and Maintenance of the LED Display 5.5.2 Ageing On the main window, click Brightness to enter the brightness adjustment interface, as shown in Figure 5-2: Figure 5-2 Main Window for Advanced User Select Manual and set the brightness to 26 (the brightness is about 10%) by dragging the scroll bar below Brightness Adjustment.

  • Page 63: Display Brightness And Ageing Time Table

    Chapter 5 Startup, Shutdown, and Maintenance of the LED Display Return to the main window. Click Display Control to enter the screen control interface. Set Self Test to White. Click Send to finish the operation. As showed in Figure 5-4 and Figure 5-5: Figure 5-4 Display Control Fig 5-5 Display Control 5.5.3 Display Brightness and Ageing Time table...

  • Page 64: Chapter 6 Troubleshooting And Component Replacement

    Chapter 6 Troubleshooting and Component Replacement Chapter 6 Troubleshooting and Component Replacement 6.1 Common Faults and Troubleshooting Methods 6.1.1 Failure in Lighting up the Display Causes: No power is supplied to the display or the control devices. The LED display does not have input signals. The control PC is in sleep mode or the graphics card is set incorrectly.

  • Page 65: Screen Blinking

    Chapter 6 Troubleshooting and Component Replacement 6.1.3 Screen Blinking Causes: The ports on the sending box are loose, or the signal cables are too long. The output resolution of the playing device or sending box is set incorrectly. Troubleshooting method: Check whether the DVI cable and signal cable are connected to the display and devices, or whether the length of signal cables exceeds the maximum transmission distance (the effective transmission distance shall not exceed 10 m for DVI cable,...

  • Page 66: Failure In Lighting Up Part Of The Modules In The Cabinet

    Chapter 6 Troubleshooting and Component Replacement 6.1.6 Failure in Lighting up Part of the Modules in the Cabinet Causes: Output of the power supply for the modules is faulty. Output of signal which controls the related modules is faulty. Troubleshooting method: Check DC voltage for the modules.
  • Page 67 Chapter 7 Packaging Transportation and Storage Front maintenance step Picture Description Find the faulty cabinet Step 1 disconnect power supply Remove Step 2 module. Remove screws Step 3 fixing the pinboard. Remove the Hub and Step 4 replace it...

  • Page 68: Replacement Of Hub

    Chapter 7 Packaging Transportation and Storage 6.2.3 Replacement of receiving card 6.2.2 Replacement of Hub Front maintenance step Picture Description Find the faulty cabinet Step 1 and disconnect the power supply. Step 2 Remove the module. Remove the screws Step 3 fixing the pinboard.

  • Page 69: Chapter 7 Packaging Transportation And Storage

    Chapter 7 Packaging Transportation and Storage Front maintenance step Picture Description Find the faulty cabinet Step 1 disconnect power supply Remove Step 2 module. Remove screws Step 3 fixing the pinboard. Remove screws fixing the power supply , Step 4 then take it off and replace it...

  • Page 70: Packaging

    Chapter 7 Packaging Transportation and Storage 6.2.4 Replacement of power supply Chapter 7 Packaging Transportation and Storage 7.1 Packaging The UTWⅢ series products can be packaged in a plywood case, which is suitable for packaging of fixed LED displays. 7.2 Transportation The cabinets must be packaged before transportation.

  • Page 71: Chapter 8 After-Sales And Warranty

    Unilumin provides warranty service to the products meet the requirements of this warranty term. Including quality problem, materials problem and manufacturing problem during normal use. Unilumin has the right to judge whether the product has defects and problems. 8.3.1 Warranty service type Free Online Remote Service: 1）...

  • Page 72: Disclaimer

    Chapter 8 After-Sales and Warranty incurred in returning the repaired products or equipment. Unilumin is not responsible for damage and loss caused by transportation and packaging. Engineers On-site service for product quality problems: 3） For quality problem stipulated in Article 4 and necessary, Unilumin will provide engineer on-site service free of charge.

  • Page 74: Warranty Service Process

    16） Unilumin’s product don’t work or damage due to the match with equipment such as broadcasting and control system which are not provided by Unilumin, If the maintenance is required, the charging standard shall be implemented according to the contract.

  • Page 75: Other

    Unless confirmed by Unilumin in the form of the contract, attachments, etc., any warranty and content that conflicts with the terms of this warranty policy will automatically become invalid.

  • Page 76: Product Warranty Card

    Chapter 8 After-Sales and Warranty 8.7 Product Warranty Card Product Warranty Card Warranty Order No. Shipment Date Period Product Product Model Quantity Customer Contact Name Information Customer Address: Remark(s): Warranty Record Completion Signature of Warranty Date Fault and Troubleshooting Date Customer...

  • Page 77: Attachment 1 - Path Of Signal And Power Cable Inside The Cabinet

    Attachment 1 - Path of Signal and Power Cable inside the Cabinet Attachment 1 - Path of Signal and Power Cable inside the Cabinet Orange: power grounding wire Red: power connection Blue: cable between receiving cards...

  • Page 78: Contact Information

    Pingshan manufacturing center: 6 Lanjing North Road, Pingshan District, Shenzhen 518118 China. Daya Bay manufacturing center: Longsheng Fifth Road, western Daya Bay, Huiyang District, Huizhou, China. Telephone (switchboard): +86-755-29918999 Fax: +86-755-29912092 Website: www.unilumin.com Service Department Tel: + 86- (0) 755-29592226 (direct line) 24-hour service hotline: 400-677-3888...

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