Supreme Heating Vortex ProPlus Installation And User Manual
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Supreme Heating Vortex ProPlus Installation And User Manual

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Summary of Contents for Supreme Heating Vortex ProPlus

  • Page 1 Installation and User Manual...
  • Page 2 1300 787 978 supremeheating.com.au Heatseeker VortexPro (R32) Inverter Heat Pump Installation & User Manual...

  • Page 3: Table Of Contents

    SUMMARY FOR USERS ………………………………………………………………………....P.3-P.13 1. GENERAL INFORMATION 1.1. Contents 1.2. Operating conditions and range 1.3. Advantages of different modes 1.4. Kind reminder 2. OPERATIONS 2.1. Notice before using 2.2. Operation instructions 2.3. Advanced application 2.4. Daily maintenance and winterizing 3.
  • Page 4 Warning a. Please read the following tips before installation, use and maintenance. b. Installation, removal and maintenance must be carried out by Professional in accordance with the instructions. c. Gas leakage test must be done before and after installation. 1. Use a.
  • Page 5 d. Installation must be stopped if any gas leakage, and the unit must be returned to professional maintenance center. 3. Transportation and Storage a. Sealing is not allowed during transportation b. Transporting goods at a constant speed is needed to avoid sudden acceleration or sudden braking, so as to reduce the collision of goods.

  • Page 6: For Users

    FOR USERS 1. GENERAL INFORMATION 1.1. Contents After unpacking, please check if you have all the following components. NOTICE: Please install the water unions step by step. STEP 1 STEP 3 STEP 2 1.2. Operating conditions and range ITEMS RANGE Operating range Air temp -20°...

  • Page 7: Advantages Of Different Modes

    FOR USERS 1.3. Advantages of different modes The heat pump has three modes: Turbo, Smart and Silence. They have different advantages under different conditions. MODE ADVANTAGES Heating capacity: 120%~20% Turbo mode Fast heating, intelligent optimization according to ambient temperature and water temperature Energy efficiently saving Heating capacity:100%~20% Smart mode...
  • Page 8 FOR USERS 1.4.4. Do not put anything into the inlet or outlet, and do not remove the fan cover and the running fan to avoid injury. 1.4.5. Don’t use or store combustible gas or liquid such as thinners, paint and fuel to avoid fire. 1.4.6.

  • Page 9: Operations

    FOR USERS 1.4.9. Please note that the following codes are not failure. CODES No water protection Anti-Freezing Protection Out of the operating range Insufficient water flow protection Power abnormal 2. OPERATIONS 2.1. Notice before using 2.1.1. For longer service life, please ensure water pump is on before heat pump starts to work, and water pump is off after heat pump is off.
  • Page 10 FOR USERS Speed Select Turbo/Smart/Silence mode Up / Down Adjust set temperature Timer Time and timer setting Note: will be light all the time when power is ① Standby screen display: When the screen is locked, the key lamp will be off. Display real time when standby ②...
  • Page 11 FOR USERS Heating capacity percentage Real-time power consumption display Wi-Fi connection Water inlet Water outlet 1. Power On: Press for 3 seconds to light up screen, then press to power on heat pump. 2. Adjust Set Temperature: When screen is unlocked, press to display or adjust the set temperature.
  • Page 12 FOR USERS Press for 10 seconds and release when you hear the “beep” sound to enter the timer setting. (1) Timer on setting, will be flashing. Finally, press once to confirm timer on setting. The icon in the lower left corner indicates as below: Timer on every day Timer on one time No symbol...
  • Page 13 FOR USERS Finally, press once to confirm timer off setting. The icon in the lower left corner indicates as below: Timer off every day Timer off one time No symbol No timer setting (3) After setting, the icon in the lower left corner indicates as below: Timer on every day Timer off every day Timer on every day...

  • Page 14: Advanced Application

    FOR USERS flashing. Note: Compulsory defrosting intervals should be more than 30 minutes and the compressor should run for more than 10 minutes at heating mode. 8. Temperature display conversion between ° C and ° F: Press " " and " "...

  • Page 15: Daily Maintenance And Winterizing

    FOR USERS 2.3.4. Running status checking Press for 5 seconds, enter into “Running status checking”, and the screen alternately shows status point “C0” and its corresponding value. Check all status points and their corresponding value through , Press to quit “running status checking” mode.

  • Page 16: Technical Specification

    FOR USERS 3. TECHNICAL SPECIFICATION VPROPLUS VPROPLUS VPROPLUS VPROPLUS VPROPLUS VPROPLUS VPROPLUS Model Advised pool volume (m 25~40 30~50 40~65 45~75 55~90 65~105 75~120 Working air temp (°C / °F) -20 ~43 / -4 ~109 Performance Condition: Air 26°C / 80°F, Water 26°C / 80°F, Humidity 80% Heating capacity (kW) in Turbo mode 13.5 21.5...

  • Page 17: For Installers And Professionals

    FOR INSTALLERS AND PROFESSIONALS 1. TRANSPORTATION 1.1. When storing or moving the heat pump, the heat pump should be at the upright position. 1.2. When moving the heat pump, do not lift the water unions since the titanium heat exchanger inside the heat pump will be damaged. 2.
  • Page 18 FOR INSTALLERS AND PROFESSIONALS 2.2. Installation instruction 2.2.1. Location and size To avoid air recirculation, the heat pump should be installed in a place with good ventilation or should reserve sufficient space for installation and maintenance. Please refer to the schema below: * MINIMUM DISTANCE Filter...
  • Page 19 FOR INSTALLERS AND PROFESSIONALS UNIT=MM VPROPLUS 11 VPROPLUS 14 1045 VPROPLUS 18 1195 VPROPLUS 21 1072 VPROPLUS 26 1264 VPROPLUS 32 1364 VPROPLUS 40T ※ Above data is subject to modification without notice. 2.2.2. Heat pump installation. ➢ The frame must be fixed by bolts (M10) to concrete foundation or brackets. The concrete foundation must be solid;...
  • Page 20 FOR INSTALLERS AND PROFESSIONALS 1. Connecting your power wire  Please use cross screwdriver to take off the 2 screws at the bottom of the right side panel. Take off the lower half of the panel.  Unscrew the 4 screws on the cover of the electrical box.
  • Page 21 FOR INSTALLERS AND PROFESSIONALS NOTE: Must be hard wired, no plug allowed. For your safe use in winter, it’s strongly recommended to equip heating priority function.  For the detailed wiring diagram, please refer to Appendix 1.  3. Options for protecting devices and cable specification VPROPLUS VPROPLUS VPROPLUS...

  • Page 22: Trouble Shooting For Common Faults

    FOR INSTALLERS AND PROFESSIONALS 3.2. Maintenance and winterizing 3.2.1. Maintenance The maintenance should be carried out once per year by qualified professional technician. ➢ Cut off power supply of the heat pump before cleaning, examination and repairing . Do not touch the electronic components until the LED indication lights on PC board turn off.

  • Page 23: Failure Code

    FOR INSTALLERS AND PROFESSIONALS 4. FAILURE CODE DISPLAY NOT FAILUREDESCRIPTION No water protection Power supply excesses operation range Excessive temp difference between inlet and outlet water (Insufficient water flow protection) Ambient temperature too high or too low protection Anti-freezing reminder Customer Control Switch DIN2 Disconnect Display Failure description...

  • Page 24: Appendix 1: Heating Priority Wiring Diagram (Optional)

    FOR INSTALLERS AND PROFESSIONALS APPENDIX 1: HEATING PRIORITY WIRING DIAGRAM (OPTIONAL)

  • Page 25: Appendix 2: Heating Priority Wiring Diagram (Optional)

    FOR INSTALLERS AND PROFESSIONALS APPENDIX 2: HEATING PRIORITY WIRING DIAGRAM (OPTIONAL)

  • Page 26: Appendix 3: Heating Priority Wiring Diagram (Optional)

    FOR INSTALLERS AND PROFESSIONALS APPENDIX 3: HEATING PRIORITY WIRING DIAGRAM (OPTIONAL) Parallel connection with filtration timer If the user wants to connect the water pump timer, the installer should connect water pump timer and water pump wiring of heat pump in parallel. So that water pump can start when water pump timer or water pump wiring of heat pump is connected, and water pump will only be switched off when both are disconnected at the same time.

  • Page 27: Wi-Fi Setting

    FOR INSTALLERS AND PROFESSIONALS 5. WI-FI SETTING 5.1. APP Download Android Mobile please download from iPhone please download from 5.2. Account registration a) Registration by Cell phone number/Email...
  • Page 28 FOR INSTALLERS AND PROFESSIONALS b) Cell phone number registration 5.3. Create family Please set a name for the family and choose the room of the device.
  • Page 29 FOR INSTALLERS AND PROFESSIONALS 5.4. Three methods of device binding Please connect your phone to the Wi-Fi network first. 5.4.1. Auto Discovery (Bluetooth) a) Please make sure the Bluetooth function is enabled on your phone. b) Press for 3 seconds after the screen unlock, will be flashing rapidly to enter Wi-Fi binding status.
  • Page 30 FOR INSTALLERS AND PROFESSIONALS 5.4.2. EZ Mode (Easy-connect) a) Activate the Wi-Fi module Press for 3 seconds after the screen unlocks, will be flashing rapidly to enter Wi-Fi binding status. b) Click "Add device", and follow the instructions below to finish binding. display on the screen once the Wi-Fi connection success.
  • Page 31 FOR INSTALLERS AND PROFESSIONALS 5.4.3. AP Mode Activate Wi-Fi module a) Press for 10 seconds after the screen unlock, will be flashing slowly to enter Wi-Fi binding status. b) Click "Add device", and follow the instructions below to finish binding. display on the screen once the Wi-Fi connection success.
  • Page 32 FOR INSTALLERS AND PROFESSIONALS 5.5. Operation instructions The following instructions are for heat pumps with heating and cooling functions. More share device Heating capacity percentage Indicate the working status Real-time power consumption The current swimming pool water temp Switching ° C/°F Setting temp Temp adjustment slider Heating/Cooling/Auto Selection...
  • Page 33 FOR INSTALLERS AND PROFESSIONALS 5.6. Share devices with your family members After binding, if your family members also want to control the device. Please let your family members register the APP first, and then the administrator can operate as below (The following pictures are for reference only): Then your family members will see this heat pump once they log in to the APP.
  • Page 34 OPERATION & INSTALLATION INSTRUCTIONS DESCRIPTION INSTALLATION INSTRUCTIONS An all in one system for autonomous control of heat pumps in line with the Mounting filtration system. This unit permits the heat pump to run outside of filtration hours set by sanitation timers allowing for full automatic heat demand. Find a suitable location to mount the VortexLink box.
  • Page 35 OPERATION & INSTALLATION INSTRUCTIONS DESCRIPTION INSTALLATION INSTRUCTIONS A plug and play option for heat pump systems with independent circulation Mounting pumps. Can be fitted during the installation of the heat pump. Find a suitable location to mount the VortexSwitch box. Ideally as with all pool equipment it should be installed out of direct weather and no closer than 3m OPERATION from the water’s edge and a minimum of 600mm above ground.
  • Page 36 Thank you for choosing TurboSilence Inverter. The factory reserves the final interpretation right. And keep the right to stop or change product specification and design without prior notice at any time, no need to bear the resulting obligations. Version: Gd3XPr32...

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