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Summary of Contents for Supreme Heating HEATSEEKER VORTEXPRO 10 KW
- Page 1 INSTALLATION & USER MANUAL (R32) Heatseeker VortexPro (R32) Inverter Heat Pump Installation & User Manual...
- Page 2 National Support Office 2/19 Enterprise Drive Bundoora VIC 3083 P: (03) 9460 4200 F: (03) 9460 4900 info@supremeheating.com.au supremeheating.com.au Supreme Solar Pty Ltd ABN: 88 007 400 213 New South Wales 19/24 Anzac Avenue Smeaton Grange NSW 2567 P: (02) 4648 4766 solar.nsw@supremeheating.com.au Queensland Upper Coomera QLD 4209...
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Page 3: Table Of Contents
INSTALLATION & USER MANUAL FOR USERS General information 1.1. Contents 1.2. Operating conditions and range 1.3. Advantages of different modes 1.4. Kind reminder Operations 2.1. Notice before using 2.2. Operation instructions 2.3. Maintenance and winterizing Technical specification FOR INSTALLERS AND PROFESSIONALS Transportation Installation and maintenance 5.1. -
Page 4: General Information
1. GENERAL INFORMATION 1.1. CONTENTS: After unpacking, please check that you have all the following components. 1.2. OPERATING CONDITIONS AND RANGE ITEMS RANGE Operating Range Air temperature -7°C - 43°C Heating 18°C - 40°C Temperature Setting Cooling 12°C - 35°C The heat pump will have ideal performance in the operation range Air 15°C - 25°C 1.3. -
Page 5: Kind Reminder
1.4. KIND REMINDER This heat pump has power-off memory function. When the power is recovered, the heat pump will restart automatically. ATTENTION 1.4.1. The heat pump can only be used with pool water. It can NEVER be used to heat or cool other flammable or turbid liquid. - Page 6 1.4.4. Do not obstruct or insert any objects into inlet or outlet of the heat pump. The efficiency may be reduced or even stopped. 1.4.5. To avoid fire hazards, do not store or use combustible gas or liquids such as thinners, paints or fuels near the heat pump.
- Page 7 1.4.7. The main power supply switch should be out of the reach of children. 1.4.8. Please disconnect the heat pump from the power supply during electrical storms. 1.4.9. Please note that following codes are not failures. CODES No water flow Anti-freezing reminder Out of the operating range Insufficient water flow or pump blocked...
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Page 8: Operations
2. OPERATIONS 2.1. NOTICE BEFORE USING To optimise the life-cycle of the system, the user is advised to start the water pump before the heat pump, and turn off the heat pump before the water pump. Check for any water leakage in connecting pipework, then turn on the power supply, press the ON/OFF button of the heat pump, and set desired temperature. - Page 9 When HP is off, screen will be dark and “0%” will be displayed. Screen unlock: Press for 3 seconds to unlock screen. The screen will illuminate. All other buttons are only functional after the screen is unlocked. Auto Heating Cooling Heating capacity percentage Wifi connection Water inlet...
- Page 10 4. Smart/Silence mode selection: 1. Smart mode as default will be activated when heat pump is on, and screen shows 2. Press to enter Silence Mode, and screen shows (Suggestion: select Smart mode for initial heating) 5. Defrosting Auto Defrosting: When heat pump is defrosting, will be flashing.
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Page 11: Maintenance And Winterizing
2.3. MAINTENANCE AND WINTERIZING 2.3.1. Maintenance Please don’t forget to cut off power supply to the heat pump ATTENTION Regularly clean the evaporator with household detergents or clean water. NEVER use gasoline, thinners or any similar fuel. Check bolts, cables and connections regularly. Every three months spray a surface insecticide on the surfaces around the unit to prevent and and insect ingress. -
Page 12: Technical Specification
3. TECHNICAL SPECIFICATION SPECIFICATIONS THREE PHASE MODEL 10 KW 13 KW 17 KW 21 KW 28 KW 35 KW Mode Type Heat & Cool Discharge Side Fan Quantity Performance at Air 26°C, Water 26°C, Humidity 80% Heat Capacity 13.3 17.3 27.3 35.2 6.9-15.3... -
Page 13: Transportation
4. TRANSPORTATION 4.1. When storing or moving the heat pump, please ensure the unit remains in an upright position at all times. 4.2. When moving the heat pump, do not lift the water union. This will damage the titanium heat exchanger. -
Page 14: Installation And Maintenance
5. INSTALLATION AND MAINTENANCE It is strongly advised that the heat pump is installed by a professional. Unqualified installations may result in damage to the heat pump and/or safety risks to the user. ATTENTION 5.1. NOTICE BEFORE INSTALLATION 5.1.1. Plumbing connections must be made with solid PVC pipe. Usage of flexible PVC pipe is not recommended. -
Page 15: Installation Instructions
5.2. INSTALLATION INSTRUCTIONS 5.2.1. Location and size The heat pump should be installed in a place with good ventilation. ATTENTION The heat pump is usually installed within a perimeter area extending 7.5m from the swimming pool. The greater the distance from the pool, the greater the heat loss in the pipes. As the pipes are mostly underground, the heat loss is low for distances up to 30m (15m from and to the heat pump;... - Page 16 Check Valve Installation Automatic Dosing Sanitation and automatic dosing systems must be plumbed after the heat pump. A check valve must be installed between the sanitation/automatic dosing system and the heat pump to prevent chemicals returning to the heat pump. Failure to observe this instruction ATTENTION will void the warranty.
- Page 17 Adjusting the Bypass HEAT PUMP - BACK FILTER FILTER PUMP CHLORINATOR NON RETURN VALVE 3 WAY VALVE Heatseeker VortexPro (R32) Inverter Heat Pump Installation & User Manual...
- Page 18 Use the following procedure to adjust the bypass: Close the valve to Position A Turn on the circulation pump Slowly open the valve towards Position B until the display error code of “E6” disappears. Once the message clears, the default display is the current water temperature. Starting sequence will now begin.
- Page 19 NAME SIZE (MM) MODEL 10 kW 13 kW 17 kW 21 kW 28 kW 1092 35 kW (Three Phase) 1161 Above data is subject to modification without notice. 5.2.2. Heat pump installation When the heat pump is running, condensation will occur and drain from the bottom of the unit.
- Page 20 5.2.3. Wiring & protecting devices and cable specification Connect to appropriate power supply. The voltage should comply with the rated voltage of the unit. Earth the machine well. Wiring must be handled by a professional technician according to the circuit diagram. Set leakage protector according to the local code for wiring (leakage operating current ≤...
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Page 21: Trial After Installation
Options for protecting devices and cable specification 10 KW 13 KW 17 KW 21 KW 28 KW 35 KW MODEL SINGLE PHASE THREE PHASE Minimum Rated Current A Breaker Rated Residual Action Current mA Fuse Power Cord (mm 3×2.5 3×2.5 3×2.5 3×4 3×6... - Page 22 5.3.2. Trial The user is advised to start the water pump before the heat pump, and turn off the heat pump before the water pump for long life circle. The user should start the water pump, and check for any leakage of water; power on and press the ON/OFF button of the heat pump, and set desired temperature in the thermostat.
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Page 23: Trouble Shooting Guide
6. TROUBLE SHOOTING GUIDE FAILURE REASON SOLUTION No power Wait until the power recovers Heat pump doesn’t run Power switch is off Switch on the power The breaker is off Check and turn on the breaker Evaporator blocked Remove the obstacles Fan running but with Air outlet blocked Remove the obstacles... -
Page 24: Error Codes
7. ERROR CODES DISPLAY FAILURE DESCRIPTION High pressure protection Low pressure protection 3 phase sequence protection (three phase only) Water outlet temp too high or too low protection High exhaust temp protection Evaporator overheat protection (only at cooling mode) Controller communication failure Water inlet temp sensor failure Water outlet temp sensor failure Gas exhaust temp sensor failure... -
Page 25: Vortexswitch
8. VORTEX SWITCH 8.1 OPERATION The VortexSwitch is designed to switch a 240Vac pump maximum rated to 9.98 Amps 2395 watts from the switch inputs. This unit is designed to be plugged into a general power outlet and the heating priority connections on the heat pump. 8.2 HEATING PRIORITY The heat pump is designed to heat or cool the water of the pool only when the water circulates through it. -
Page 26: Installation Instructions
8.3 INSTALLATION INSTRUCTIONS 8.3.1 Mounting Find a suitable location to mount the VortexSwitch box. Ideally as with all pool equipment it should be installed out of direct weather and no closer than 3m from the water’s edge and a minimum of 600mm above ground. -
Page 27: Vortexlink
9. VORTEX LINK 9.1 OPERATION The VortexLink is designed to switch a 240Vac pump rated to 10 Amps 2400 watts from the switch inputs. This unit is designed to be connected to a chlorinator and the outputs from heat pumps. VortexLink is fitted with an LCD screen which displays whether the pump is on and whether the chlorinator or heat pump is demanding the pump to be operating. -
Page 28: Installation Instructions
9.3 INSTALLATION INSTRUCTIONS 9.3.1 Mounting Find a suitable location to mount the VortexLink box. Ideally, as with all pool equipment, it should be installed out of direct weather and no closer than 3m from the water’s edge and a minimum 600mm above ground. -
Page 29: Wifi Setting
10. WIFI SETTING APP Download Android mobile please download from iPhone please download from Account registration Registration by mobile number/Email Heatseeker VortexPro (R32) Inverter Heat Pump Installation & User Manual... - Page 30 Mobile number registration Aus +61 Create family Please set family name and choose the room of device Heatseeker VortexPro (R32) Inverter Heat Pump Installation & User Manual...
- Page 31 APP Binding Please make sure your mobile phone has connected to Wifi Wifi connection: Press for 3 seconds after screen unlock, will be flashing to enter Wifi binding program. Click “Add device”, follow indication to finish binding. display on the screen once Wifi connection success.
- Page 32 Operation a) For heat pump with Heating function only Heatseeker VortexPro (R32) Inverter Heat Pump Installation & User Manual...
- Page 33 Share devices to your family members After binding, if your family members also want to control the device. Please let your family members register the APP first, and then the administrator can operate as below: Heatseeker VortexPro (R32) Inverter Heat Pump Installation &...
- Page 34 Then your family members can log in as below: Notice: 1. The weather forecast is just for reference. 2. APP is subject to updating without notice. Heatseeker VortexPro (R32) Inverter Heat Pump Installation & User Manual...
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Page 35: Warranty
11. WARRANTY AGREEMENT Definitions warranty after a period of twelve (12) months. Subsequent costs are to be paid by the original All capitalised expressions used in this warranty purchaser. are defined in paragraph 17. and is the only warranty given in respect of that Warranty that part of the Product. - Page 36 and is the only warranty given in respect of that the supplying of the services again; or part of the Product. (ii) the payment of the cost of having the All other components supplied by Supreme services supplied again. Solar Pty Ltd carry a twelve (12) month limited What Supreme Solar Pty Ltd will do warranty and is the only warranty given in 10 For defects relating to installation of the...
- Page 37 Defined terms 17 (a) Purchaser The person who has purchased the Product and is able to produce proof of such purchase (b) Product Supreme Solar Pty Ltd solar pool heating system (c) Governing law (paragraph 16): Victoria, Australia Consumer guarantee 18 This warranty is provided in addition to consumer guarantees and does not alter, limit or replace them.
- Page 38 NOTES Heatseeker VortexPro (R32) Inverter Heat Pump Installation & User Manual...
- Page 39 NOTES Heatseeker VortexPro (R32) Inverter Heat Pump Installation & User Manual...
- Page 40 Heatseeker VortexPro (R32) Inverter Heat Pump Installation & User Manual...
- Page 41 1300 787 978 supremeheating.com.au Heatseeker VortexPro (R32) Inverter Heat Pump Installation & User Manual...
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