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Supreme Heating Heatseeker Nova+ Troubleshooting Manual

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Troubleshooting - Heatseeker Nova +
Error Code Displayed on LED Controller
MALFUNCTIONS
Inlet water temperature sensor
failure
Outlet water temperature sensor
failure
Condenser sensor failure
Gas return sensor failure
Ambient temperature sensor failure
Gas exhaust sensor failure
Antifreeze protection in winter
ERROR REASONS
The sensor has an open or short
PP01
circuit
The sensor has an open or short
PP02
circuit
The sensor has an open or short
PP03
circuit
The sensor has an open or short
PP04
circuit
The sensor has an open or short
PP05
circuit
The sensor has an open or short
PP06
circuit
Ambient temperature or
PP07
water inlet temperature is
too low
SOLUTIONS
Check or change the sensor
Check or change the sensor
Check or change the sensor
Check or change the sensor
Check or change the sensor
Check or change the sensor
1. The first grade antifreeze
protection condition: when
6°C<T1 water in temperature
<10°C and T5 ambient
temperature 3°C, water pump
should operate 30 minutes, then
stop 30 minutes in this cycle.
When ambient temperature
T5>5°C or T1 water in
temperature 15°C, water pump
stop operating will activate the
antifreeze protection.
2. The second grade antifreeze
protection condition; T1 water in
temperature 6°C and T5 2°C, it
goes into the second antifreeze
protection, the heat pump
should go into Smart mode for
water heating will to T1>15°C or
T5>7°C.
Remarks: The water pump and heat
pump must be turned ON or in
standby status.
Heatseeker Nova + Inverter Heat Pump
Troubleshooting

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Summary of Contents for Supreme Heating Heatseeker Nova+

  • Page 1 Troubleshooting - Heatseeker Nova + Error Code Displayed on LED Controller MALFUNCTIONS ERROR REASONS SOLUTIONS Inlet water temperature sensor The sensor has an open or short PP01 Check or change the sensor failure circuit Outlet water temperature sensor The sensor has an open or short PP02 Check or change the sensor failure...
  • Page 2 MALFUNCTIONS ERROR REASONS SOLUTIONS Low ambient temperature Ambient temperature or water PP08 protection inlet temperature is too low Cooling pipe temperature too high PP10 Check the system protection 1. Discharge redundant refrigerant 1. Too much refrigerant 2. Clean the air exchanger 2.
  • Page 3 MALFUNCTIONS ERROR REASONS SOLUTIONS 1. Check or change the wire Communication failure between 1. Wire connection faulty connection wire controller and main control EE08 2. Controller failure 2. Restart the power supply or board change the controller Communication failure between Rewiring Restart the power supply main control board and driving EE09...
  • Page 4: Other Malfunctions And Solutions - No Led Display

    Other Malfunctions and Solutions - No LED Display OBSERVING MALFUNCTIONS REASONS SOLUTIONS No display on LED Heat pump is not No power supply Check cable that circuit breaker is connected running LED controller Heat pump is not Heat pump on standby Start heat pump to run displays real time running...
  • Page 5: Maintenance

    Maintenance 1. You should check the water supply system regularly to ensure correct water flow and that air is entering the system. This may result in a reduction in the performance and reliability of heat pump unit. 2. Clean your pool and filtration system regularly to avoid damage to the heat pump. 3.