Device Maintenance; Updating A Touch Controller To Poly Tcos 6.0.0; Unpair The Tc10 From A Video System - Polycom TC10 Admin Manual

Device Maintenance

You have several options to keep your device running properly.

Updating a touch controller to Poly TCOS 6.0.0

Update a Poly touch controller to Poly TCOS 6.0.0 in one of the following ways. Update methods can
vary based on whether the touch controller is in standalone mode or paired mode.
NOTE: Updating your touch controller to version Poly TCOS 4.1.0 or later includes a major
platofrm update to Android 11. Once updated to this platform, you can't downgrade to a previous
version.
Updating a paired touch controller
When an update becomes available, you may be prompted to update via the touch contoller
●
device interface. Follow the onscreen instructions.
When paired to a Poly video conferencing system, update the touch controller through the Poly
●
VideoOS system web interface. Poly TCOS 6.0.0 is bundled with Poly VideoOS 4.2.0.
Updating a standalone Poly TC10
When an update becomes available, you may be prompted to update via the touch contoller
●
device interface. Follow the onscreen instructions.
If using the touch controller as a Microsoft Teams Scheduling Panel, update the device via the
●
Microsoft Teams Admin Center. For more information, visit
If using the touch controller as a Zoom Rooms Scheduler, update the device via the Zoom Device
●
Manager (ZDM). For more information, visit

Unpair the TC10 from a Video System

Unpair the TC10 if you no longer want to use it with a particular video system.
Don't unpair devices if you plan to use them with the same system. For example, if you move your
video-conferencing equipment to another room, just disconnect and reconnect the devices in the new
location.
1. In the system web interface, go to General Settings > Device Management.
24 Chapter 6 Device Maintenance
Manage Devices in
Remotely upgrading Zoom Room devices with
Teams.
ZDM.