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For a detailed electronic manual, please visit www.mi.com/global/service/userguide
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Robot Vacuum X20+ User Manual
C102-EU-S00
12/2023

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Questions and answers

T
April 2, 2025

The mop heads are not spinning during mop mode

1 comments:
Mr. Anderson
May 14, 2025

The mop heads on the Xiaomi X20+ may not be spinning during mop mode because the mop assembly might not be properly installed or there may be no water in the clean water tank. Ensure the mop assembly is correctly attached and the clean water tank is filled before starting. Also, check if the vacuum is in the correct "Vacuuming and mopping" mode in the app.

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Hassan Emaan
March 28, 2025

its my first time with a Xiaomi robot vacuum x20+, I cant select any other options other than ‘vacuum’ from app. I have reseted the app and robot several times, tried from android and apple, but still the same. when i select the other options like mopping, it shows a popup message saying “set after the mop pad is installed” pls help me, i have msseged u guys once before also, no replies yet. Paid a lot of money to buy this too.

User image 67e6e49682637
1 comments:
Mr. Anderson
May 14, 2025

You may not be able to select options other than 'vacuum' because the mop assembly and necessary parts might not be installed on the robot vacuum. To enable mopping or vacuuming and mopping modes, ensure the mop assembly is properly attached and the clean water tank is filled. Also, the robot should start from the omni station, and firmware should be updated via the app if needed.

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สาวิตรี พุทธคยา
February 2, 2025

มีน้ำไหลอยู่รอบๆสถานีลูกค้าตั้งเวลาทำความสะอาดอัตโนมัตไว้พอกลับมาถึงบ้านพบว่ามีน้ำนองอยู่บนพื้นรอบๆสถานีเกิดจากอะไรคะและควรแก้ไขอย่างไร

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1 comments:
Mr. Anderson
February 10, 2025

Water may accumulate around the Xiaomi X20+ cleaning station due to improper drainage when the station pumps out dirty water. To fix this, ensure the dirty water tank is properly installed and emptied regularly. Also, check for any blockages in the drainage system and clean the mop pad base to prevent excess water buildup.

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This manual is also suitable for:

C102Mi robot vacuum x20+Jz2302

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