19 Customer Service
Customer Service
With any warranty repair, we will make sure your
Customer Service
appliance is repaired by an authorized service provider
using genuine replacement parts. We use only genuine
replacement parts for all repairs.
Detailed information on the warranty period and terms of
warranty can be found in the Statement of Limited Product
Warranty, from your retailer, or on our website.
If you contact Customer Service, you will need the model
number (E-Nr.) and the production number (FD) of your
appliance.
USA:
1-800-944-2904
www.bosch-home.com/us/owner-support/get-support
www.bosch-home.com/us/shop
CA:
1-800-944-2904
www.bosch-home.ca/en/service/get-support
www.bosch-home.ca/en/service/cleaners-and-accessories
19.1 Model number (E-Nr.) and production
number (FD)
You can find the model number (E-Nr.) and the production
number (FD) on the appliance's rating plate.
Depending on the model, the rating plate can be found:
¡ on the inside of the door.
¡ on the inside of the service flap.
¡ on the backside of the appliance.
Making a note of your appliance's details and the
Customer Service telephone number will enable you to
find them again quickly.
20 Technical specifications
Technical specifications
Technical specifications
Weight
Drum volume
Mains voltage
Minimum installation
protection
Power rating
Water pressure
Ambient temperature
Relative humidity
Length of the water inlet
hose
Length of the water drain
hose
Length of the power cord
157.4 lbs (71.4 kg)
2.2 ft³
208-240 V, 60 Hz
10||5 A
2300 W
¡ Minimum: 14.5 psi
(100 kPa)
¡ Maximum: 145 psi
(1000 kPa)
¡ Minimum: 41 °F (5 °C)
¡ Maximum: 95 °F (35 °C)
< 95 %
47" (119.4 cm)
57" (144.8 cm)
64 ⁷/₈" (165 cm)
Appliance dimensions
A
Appliance depth: 25" (59.0 cm)
A
Appliance depth with door closed: 23 ¹/₄" (63.2 cm)
Appliance width: 23 ¹/₂" (59.8 cm)
B
1
Appliance height
: 33 1/3" (84.8 cm)
C
Appliance depth with door open: 42" (106.3 cm)
D
1
When aligning the appliance, the appliance height may
increase by up to 1/2" (1.2 cm).
Customer Service en-us
B
C
D
33