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AlphaESS SMILE-G3-S8 Installation, Operation & Maintenance Manual

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V02
INSTALLATION, OPERATION &
MAINTENANCE MANUAL OF
SMILE - G3 - S8 / S5 / S3.6 / B5
___________________________________________________________________
Alpha ESS Co., Ltd.
Page I of 149

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Summary of Contents for AlphaESS SMILE-G3-S8

  • Page 1 INSTALLATION, OPERATION & MAINTENANCE MANUAL OF SMILE - G3 - S8 / S5 / S3.6 / B5 ___________________________________________________________________ Alpha ESS Co., Ltd. Page I of 149...

  • Page 2: Disclaimer

    Alpha ESS DISCLAIMER Copyright © AlphaESS Co., Ltd. 2022. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Alpha ESS Co., Ltd. The material furnished in this document is believed to be accurate and reliable. The information and recommendations in this document do not constitute commitments or warranties in the form of assignments.

  • Page 3: Copyright Statement

    Alpha ESS COPYRIGHT STATEMENT This manual is under the copyright of Alpha ESS Co., Ltd. with all rights reserved. Please retain this manual and operate the Product in accordance with all safety and operating instructions in this manual. Please do not operate the product before reading through the manual.

  • Page 4: Table Of Contents

    Alpha ESS CONTENT ........................1 DISCLAIMER ....................2 COPYRIGHT STATEMENT ...........................3 CONTENT ........................8 1. Introduction ..............8 1.1. Content and Structure of this Document ......................8 1.2. Target Group ...................9 1.3. Levels of Warning Messages ..............10 1.4. Definition of Abbreviations and Nouns ..........................
  • Page 5 Alpha ESS 3.3.7. Battery Introduction of SMILE-G3-BAT-4.0S ................37 ................... 38 3.4. Application Scenarios 3.4.1. DC-Coupled Storage System ......................38 3.4.2. AC-Coupled Storage System ......................38 3.4.3. Hybrid-Coupled Storage System ....................39 3.4.4. Off-Grid Storage System ........................39 ....................40 4. Storage and Transport .........................
  • Page 6 7. Installer Account Register and Install a New System ....................96 7.1. Register on APP 7.1.1. Download and Install the AlphaESS APP ................... 96 7.1.2. Register as Installer Account ......................96 7.1.3. Overview of Functions for Installer Account ................97 7.1.4. Register a New System – “Install New System” ..............98 ..................100...
  • Page 7 Alpha ESS ............115 9.4. Install a New System and Set on the APP 9.4.1. Download and Install the APP ....................... 115 9.4.2. Register as an Installer ........................115 9.4.3. Install a New System ......................... 116 ................ 117 9.5. Check the Running State On-line 9.5.1.
  • Page 8 Alpha ESS ................141 Appendix 1: System Wiring Diagram ..............147 Appendix 2: Regional Application Standard...

  • Page 9: Introduction

    1. Introduction 1.1. Content and Structure of this Document This document is valid for the SMILE-G3 single phase energy storage system which includes inverter SMILE-G3-S8/S5/S3.6/B5-INV and battery SMILE-G3-BAT-8.2P/10.1P, and SMILE-G3-BAT-3.8S/4.0S. This document describes the mounting, installation, commissioning, configuration, operation, troubleshooting and decommissioning of the energy storage system as well as the operation of the user interface.

  • Page 10: Levels Of Warning Messages

    Alpha ESS 1.3. Levels of Warning Messages The following levels of warning messages may occur when handling the product. DANGER indicates a hazardous situation that will result in death or serious injury if not avoided. WARNING indicates a hazardous situation that could result in death or serious injury if not avoided.

  • Page 11: Definition Of Abbreviations And Nouns

    Alpha ESS 1.4. Definition of Abbreviations and Nouns alternating current application auxiliary battery battery management system direct current energy management system inverter photovoltaic...

  • Page 12: Safety

    Alterations to the product, e.g. changes or modifications, are only permitted with the express written permission of AlphaESS. Unauthorized alterations will void the product warranty(s). AlphaESS shall not be held liable for any damage caused by such changes. Any use of the product other than that described in the Intended Use section does not qualify as appropriate.

  • Page 13: Battery Safety Instructions

    Alpha ESS 2.2. Battery Safety Instructions 2.2.1. General Safety Precautions Before installing any part of the SMILE G3 single phase energy storage system,  please read the Installation Manual completely. If additional hardware is being installed at the same time as the SMILE G3 unit (e.g. a Backup device or a separate AC-coupled PV system), please read the Installation Manual for each component/system before commencing installation of any hardware.

  • Page 14: Important Safety Instructions

    2. In water: Stay out of the water and don't touch anything if any part of the battery, inverter, or wiring is submerged. 3. Do not use submerged battery again and contact an AlphaESS-Accredited or Battery-Accredited technical service engineer. 2.3. Important Safety Instructions Danger to life due to electric shock when live components or DC cables are touched.
  • Page 15 Alpha ESS Danger to life due to electric shock if live system components in backup mode are touched Even if the grid circuit breaker and the PV switch of the inverter are disconnected, parts of the system may still be live when the battery is switched on due to backup mode.
  • Page 16 Alpha ESS Danger to life due to electric shock if an ungrounded PV module or array frame is touched. Touching ungrounded PV modules or array frames can result in significant injuries or even death due to electric shock. To avoid this danger: •...
  • Page 17 Alpha ESS Danger to life due to burns caused by electric arcs through short-circuit currents. Short-circuit currents in the battery can cause heat build-up and electric arcs. Heat build-up and electric arcs may result in lethal injuries due to burns. To avoid this danger: •...

  • Page 18: Symbols Explanation

    Alpha ESS 2.4. Symbols Explanation Symbols on the type label of the energy storage inverter Symbol Explanation Beware of a danger zone This symbol indicates that the product must be additionally grounded if additional grounding or equipotential bonding is required at the installation site. Beware of electrical voltage The product operates at high voltages.
  • Page 19 Alpha ESS Symbols on the type label and warning label of the battery Symbol Explanation Beware of a danger zone This symbol indicates that the battery must be additionally grounded if additional grounding or equipotential bonding is required at the installation site. Beware of electrical voltage The product operates at high voltages.
  • Page 20 Alpha ESS UKCA marking The product complies with the regulations of the applicable laws of England,Wales and Scotland. Marking for transport of dangerous goods The product passes the certifications of the UN38.3.

  • Page 21: Product Introduction And Application Scenarios

    Hybrid energy storage system S3.6 3.6kW Inverter with Solar Connections –single phase Hybrid energy storage system 5kW Battery-Only inverter – single-phase AC-coupled energy storage system Complete designation Designation in this document SMILE-G3-S8-INV, Energy storage inverter SMILE-G3-S5-INV, SMILE-G3-S3.6-INV, SMILE-G3-B5-INV SMILE-G3-BAT-8.2P, Parallel battery SMILE-G3-BAT-10.1P SMILE-G3-BAT-3.8S,...

  • Page 22: System Introduction

    Object Name Explanation Covers for the left wiring area (There are two types of covers, one for the Battery Cable Cover Module(s) wiring and a second for the Inverter connections.) SMILE-G3-S8-INV, SMILE-G3-S5-INV, Energy storage inverter SMILE-G3-S3.6-INV, SMILE-G3-B5-INV SMILE-G3-BAT-8.2P SMILE-G3-BAT-10.1P Battery SMILE-G3-BAT-3.8S...

  • Page 23: Product Description

    3.2.2 Inverter Compatibility List Inverter Battery SMILE-G3-S3.6-INV SMILE-G3-BAT-3.8S, SMILE-G3-BAT-4.0S SMILE-G3-S5-INV, SMILE-G3-BAT-10.1P SMILE-G3-B5-INV SMILE-G3-S8-INV SMILE-G3-BAT-8.2P 3.3. Product Description 3.3.1. Inverter Electrical Interface & Connections Introduction Position Designation Grid Connector (AC Supply) Backup Connector Battery Positive (+ve) Cable Connector Battery Negative (-ve) Cable Connector...

  • Page 24: Inverter Display Interface Introduction

    Alpha ESS 3.3.2. Inverter Display Interface Introduction Object Name Description Red: The inverter is in fault. Green: The battery is in charging or discharging. Indicator LED Green: The inverter is in normal state. Green: The system has connected to the server. Return Button: Escape from the current interface or function.
  • Page 25 Alpha ESS 3.3.2.1 Main Interface of the Inverter LCD Display the inverter working status and information, including: 1. Power: Current PV power 2. Total: Total power generation. 3. Battery: Current remaining battery power (SOC). 4. Normal: Current working state of the system, including standby.
  • Page 26 Alpha ESS UPS interface displays the real-time information in this mode: voltage U, current I, power P, frequency F. Communication interface displays the real-time communication state of BMS, Net, MeterGrid and MeterDC. 3.3.2.3 Display Content of Sub-Menu History Item History menu contains seven sub- menus: Grid Consumption, INV Gen., BAT Gen., PV Gen., Grid Charge, PV Charge, Error Logs.
  • Page 27 Alpha ESS Grid Charge interface displays total battery energy charging from the grid. PV Charge interface displays total battery energy charging from the PV- panels. Error Logs interface displays the 10 latest fault records of this system, including the name and time of the error.
  • Page 28 Alpha ESS Step 4 Step 5 Set on-grid capacity, storage capacity Click the Battery Function and check and number of PV strings (MPPT battery type. number). Step 7 Step 6 Check the Battery Ready Function set Check the SOC Calibration Function set to No.
  • Page 29 Alpha ESS Step 12 Step 13 Set the OVP10min Trip value .Change the Grid Set the OVP Trip Time value .Change the arguments. Grid arguments. Step 15 Step 14 Set the OVP10min Trip time value .Change Set the UVP Trip Time value .Change the Grid the Grid arguments.
  • Page 30 Alpha ESS Step 22 Step 23 Set the OFP restore value .Change the Grid Set the UFP restore value .Change the Grid arguments. arguments. Step 24 Step 25 Set the first connect grid waiting Time . Set the reconnect grid waiting Time . Step 26 Step 27 Set the GFCI 30mA threshold to detect the...
  • Page 31 Alpha ESS Step 32 Step 33 Set whether the GFCI detection is enabled, Set whether the N-Line detection is “YES”is enable, ”NO” is disenable. enabled,“YES”is enable, ”NO” is disenable. Step 34 Step 35 Set whether the N-PE short circuit detection Click System Mode Function to set is enabled,“YES”is enable, ”NO”...
  • Page 32 Alpha ESS South Africa, RD1699 for Spain. Step 41 Step 42 If you use CT meter, please set CT If you use UPS function, please set meter to Enable and the relevant ratio. the Mute to YES in UPS System interface and the relevant Frequency.
  • Page 33 Alpha ESS Step 45 Step 46 Click Language to set language. Make sure all the following number is correct. 3.3.2.5 Display Content of Additional Function Setting If you use Backup box, please set as below: 、 Step 2 Step 1 Set the priority of the load, L1＞L2＞L3.

  • Page 34: Battery Display Interface Introduction

    Alpha ESS 3.3.3. Battery Display Interface Introduction During normal operation of battery, three LED indicators on the front cover provide information about the SOC of the battery with white lights on and off or flashing (0.5S on, 1.5S off). LED Indicator Description SOC≤10% 10%＜SOC≤30%...

  • Page 35: Battery Introduction Of Smile-G3-Bat-10.1P

    Alpha ESS 3.3.4. Battery Introduction of SMILE-G3-BAT-10.1P Battery appearance and dimensions Connection area overview Position Designation Battery Power Button Battery Breaker Battery LED Display Battery Positive (+ve) Cable Connector Battery Negative (-ve) Cable Connector Grounding Point BMS COM Ports: BMS COM1, BMS COM2 (with Terminal Resistor)

  • Page 36: Battery Introduction Of Smile-G3-Bat-8.2P

    Alpha ESS 3.3.5. Battery Introduction of SMILE-G3-BAT-8.2P Battery appearance and dimensions Connection area overview Position Designation Battery Power Button Battery Breaker Battery Negative (-ve) Cable Connector Battery Positive (+ve) Cable Connector BMS COM1 BMS COM2 (with Terminal Resistor) Grounding Point Battery LED Display...

  • Page 37: Battery Introduction Of Smile-G3-Bat-3.8S

    Alpha ESS 3.3.6. Battery Introduction of SMILE-G3-BAT-3.8S Battery appearance and dimensions Connection area overview Position Designation Battery Positive (+ve) Cable Connector Grounding Point Battery Negative (-ve) Cable Connector Battery Circuit Breaker BMS COM1 BMS COM2 (with Terminal Resistor) Battery LED Display...

  • Page 38: Battery Introduction Of Smile-G3-Bat-4.0S

    Alpha ESS 3.3.7. Battery Introduction of SMILE-G3-BAT-4.0S Battery appearance and Dimensions Connection area overview Position Designation Battery Positive (+ve) Cable Connector Grounding Point Battery Negative (-ve) Cable Connector BMS COM2 (with Terminal Resistor) Battery Circuit Breaker BMS COM1 Battery LED Display...

  • Page 39: Application Scenarios

    Alpha ESS 3.4. Application Scenarios SMILE-G3 single phase system (comprise of the inverter SMILE-G3-S8/S5/S3.6/B5-INV and battery SMILE-G3-BAT-10.1P, SMILE-G3-BAT-8.2P, SMILE-G3-BAT-3.8S/4.0S) can be connected as a DC-Coupled systems (mostly new installation), AC-Coupled systems (mostly retrofit), Hybrid-Coupled systems (mostly retrofit, and increase the...

  • Page 40: Hybrid-Coupled Storage System

    Alpha ESS 3.4.3. Hybrid-Coupled Storage System Hybrid-Coupled Storage System – Scheme 3.4.4. Off-Grid Storage System Off-Grid (with Generator) Storage System – Scheme NOTE: In all cases, Normal Loads and Essential Loads must be appropriately protected by earth fault protection devices (e.g. Type A or Type B RCDs, RCBOs) in accordance with appropriate Standards.

  • Page 41: Storage And Transport

    Alpha ESS 4. Storage and Transport 4.1. Storage 4.1.1. Inverter Storage The following requirements should be met if the inverter is not put into immediate use: 1. Do not unpack the inverter. 2. Keep the storage temperature at -40~60°C and the humidity at 5%~95% RH. 3.

  • Page 42: Transport

    Alpha ESS 10. Capacity loss may occur if a lithium battery is stored for a long time. After a lithium battery is stored for 12 months in the recommended storage temperature, the irreversible capacity loss rate is 3%~10%. It is recommended that batteries not be stored for a long period.

  • Page 43: Mounting

    (X1) (×1)*** (×1)*** Hexagon Head System Wiring Grounding Quick Installation Screw M5*12 Diagram sheets Cable (X1) Guide (X1) (X9) (X1) * Only for product SMILE-G3-S8/S5/S3.6-INV ** Backup connector for SMILE-G3-S8-INV *** Optional, suitable for SMILE-G3-BAT-3.8S/4.0S **** Not include in SMILE-G3-S8-INV...
  • Page 44 Alpha ESS SMILE-G3-BAT-8.2P Battery Top Wall Bracket M5 Y Type Terminal Battery Cable Cover (X1) (X1) (X2) (X1) Quick Installation Gap Gasket for Support for Battery Wall Anchor ST6*55 (X4) Guide (X1) Battery Stacking (X2) Cable Cover (X1) Battery Power – Battery Power+ Bat+ Power Cable Bat- Power Cable...
  • Page 45 Alpha ESS SMILE-G3-BAT-10.1P Battery Top Wall Bracket M5 Y Type Terminal M6 Ring Terminal (X1) (X1) (X2) (X4) Battery Cable Cover Breaker Cover Wall Anchor ST6*55 Spanner (X1) (X1) (X4) (X1) Battery Gap Gasket for Battery Bat+ Power Cable Bat- Power Cable Communication Stacking (X2) (X1)
  • Page 46 Alpha ESS SMILE-G3-BAT-3.8S Battery Battery Cable Top Beam of Wall Right Beam of Wall (X1) Cover (X1) Bracket (X1) Bracket (X1) Left Beam of Wall Left Holder for Wall Right Holder for Wall Grounding Bar Bracket (X1) Bracket (X1) Bracket (X1) (X1) Hexagon Head Large Wall Anchor ST6*55...
  • Page 47 Alpha ESS SMILE-G3-BAT-4.0S Battery Battery Cable Top Beam of Wall Right Beam of Wall (X1) Cover (X1) Bracket (X1) Bracket (X1) Left Beam of Wall Left Holder for Wall Right Holder for Grounding Bar Bracket (X1) Bracket (X1) Wall Bracket (X1) (X1) Hexagon Head Wall Anchor ST6*55...

  • Page 48: Requirements For Mounting

     Do not mount the energy storage system in areas containing highly flammable materials or gases.  Do not mount the energy storage system in potentially explosive atmospheres. 5.3.1. Basic Requirements SMILE-G3-S8/S5/S3.6/B5-INV, SMILE-G3-BAT-10.1P and SMILE-G3-BAT-4.0S are  suitable for indoor and outdoor installation. SMILE-G3-BAT-8.2P and SMILE-G3-BAT-3.8S are only suitable for indoor installation.

  • Page 49: Mounting Structure Requirements

    Alpha ESS 5.3.3. Mounting Structure Requirements The surface to which the Battery System is to be mounted shall be fire-rated  where required by local regulations. Out of an abundance of caution, it is recommended that the system be mounted ...

  • Page 50: Mounting Space Requirements

    Alpha ESS 5.3.5. Mounting Space Requirements Reserve sufficient space around the energy storage system to ensure sufficient  space for installation, maintenance and heat dissipation. The side clearance is a recommendation which can be adjusted according to the  end-users requirements. Clearances may be up to 100mm less than noted if ventilation is adequate and no restrictions or objects will limit access to the labelling or switches of the Product or to the use of tools to remove covers or service/remove the Product.
  • Page 51 Alpha ESS Recommended clearances for series batteries Recommend a minimum of 150mm off the ground was advisable to protect from submergence, so the series batteries should be mounted on base unit or by wall bracket. Local Standards may add additional clearance requirements, particularly regarding clearances between the Battery System and other Electrical Appliances.

  • Page 52: Prepare Tools And Instruments

    Alpha ESS 5.4. Prepare Tools and Instruments Category Tools and Instruments Hammer drill Torque socket wrench Multimeter (DC voltage (with a Ф10mm drill bit) SW10 range ≥ 1000V) T20/PH2 screwdriver Diagonal pliers Wire stripper (torque range: 0-5Nm), L=150mms Rubber mallet Utility knife Cable cutter Installation...

  • Page 53: Mount The System

    Alpha ESS 5.5. Mount the System 5.5.1. Mount the Parallel Battery SMILE-G3-BAT-8.2P Mounting steps for battery SMILE-G3-BAT-8.2P as follows: a. Remove the battery from the carton and transport it to the installation site with a trolly or other manual handling aid capable of safely moving the product weight. Secure the Product during any movement or transport.
  • Page 54 Alpha ESS Note: step 5~9 are only for batteries stack mounting...

  • Page 55: Mount The Parallel Battery Smile-G3-Bat-10.1P

    Alpha ESS 5.5.2. Mount the Parallel Battery SMILE-G3-BAT-10.1P Mounting steps for battery SMILE-G3-BAT-10.1P as follows: a. Remove the battery from the carton and transport it to the installation site with a trolly or other manual handling aid capable of safely moving the product. Secure the Product during any movement or transport.
  • Page 56 Alpha ESS Note: step 5~11 only for batteries stack mounting...

  • Page 57: Mount The Series Battery

    Alpha ESS 5.5.3. Mount the Series Battery 5.5.3.1 Wall Bracket Installation for one battery Installation Wall bracket installation for the one-battery, mounting steps as follows. a. Remove the top, left and right beams of the wall bracket from the package and assemble them with M5 nut (tool: SW8 hexagon sleeve, torque: 2.5Nm).
  • Page 58 Alpha ESS...
  • Page 59 Alpha ESS 5.5.3.2 Wall Bracket Installation for Multiple Batteries Installation When mounting multiple batteries with wall brackets for the first time, please follow these steps. a. Take out the top, left and right beams of the wall bracket from the package, and assemble them with M5 nut (tool: SW8 hexagon sleeve, torque: 2.5Nm).
  • Page 60 Alpha ESS...
  • Page 61 Alpha ESS 5.5.3.3 Wall Bracket Installation for Batteries Expansion Installation More batteries installation (from bottom to top), suitable for secondary battery installation scenario. Expansion batteries should be mounted below existing wall mounted batteries, please follow these steps.. a. Take out the top, left and right beams of the wall bracket from the package, assemble them with M5 nut (tool: SW8 hexagon sleeve, torque: 2.5Nm).
  • Page 62 Alpha ESS 5.5.3.4 Base Installation for Several Series Batteries Installation When mounting multiple series batteries with base installation for the first time, please follow these steps. a. Take out the base unit and tighten two Hexagon Head limit screws M5×12 to the relative location of the base unit’s top (tool: T20 screwdriver, torque: 2.5Nm).
  • Page 63 Alpha ESS 1 to 4 batteries are suitable for the SMILE-G3 single phase energy storage inverter.
  • Page 64 Alpha ESS For batteries base installation, there was a tiny difference about stacking positioning materials between series batteries SMILE-G3-BAT-3.8S and SMILE-G3-BAT-4.0S. For SMILE-G3-BAT-3.8S, installers need to mount two hexagon head limit screws M5 ×10 to the top of the base unit and the batteries for stacking positioning of upper battery.

  • Page 65: Mount The Inverter

    Tighten the Wi-Fi module onto the inverter with two M4×12 screws provided (Tool: T20 screwdriver, torque: 1.6Nm). DO NOT OVERTIGHTEN – do not damage the plastic housing of the Wi-Fi module. Note that AlphaESS always recommends a LAN cable connection over the use of a Wi-Fi module.

  • Page 66: Electrical Connection

    Damage to the energy storage system caused by incorrect cable connections  is not covered under warranty. Only certified electricians accredited by AlphaESS are allowed to connect  cables. Appropriate PPE must be worn when installing or connecting the Product.

  • Page 67: Cable Requirements For Connection

    Alpha ESS 6.1. Cable Requirements for Connection Conductor Cross Outer Cable Type Source Section Area Range Diameter for SMILE- 16mm Supplied with G3-BAT-8.2P/10.1P, Standard PV cable the battery Battery (recommended type: power cable 10mm H1Z2Z2-K) Supplied with SMILE-G3-BAT- the inverter 3.8S/4.0S Standard network cable Battery...

  • Page 68: Grounding Connection

    Alpha ESS 6.2. Grounding Connection Electric Shock Hazard Before doing electrical connection, please ensure the PV switch & all AC and BAT circuit breakers in the energy storage system are switched OFF and cannot be accidentally or unintentionally reactivated. A grounding point is provided near the grid connector on the energy storage inverter. Prepare M5 Eye/Ring terminals, strip the grounding cable insulation, insert the stripped conductor into the ring terminal lug and crimp with a crimping tool.

  • Page 69: Ac Connection

    Alpha ESS 6.3. AC Connection 6.3.1. Requirements for the AC Connection AC cable requirements are as follows: ☐ Conductor type: copper conductor (tinned copper preferred) ☐ Current carrying capacity depends on the Model selected and should be such that the AC cable can carry the full current of the AC supply and the Backup output: Example for 5kW inverter model (S5/B5) AC Supply Max.

  • Page 70: Select Suitable Ac Circuit Breaker

    . If the grid circuit breaker specification is 32A or 40A, you should use AlphaESS APP or AlphaCloud to make the appropriate settings, such as setting the MCB rating or allowing no backup mode. If such settings are not adjusted, it will increase the...

  • Page 71: Grid And Backup Connection

    MCB less 2A (to account for the temperature derating of a typical MCB). Installers must advise AlphaESS if the MCB used has a steeper derating factor where the 2A buffer would not be sufficient.
  • Page 72 The above wiring steps are also suitable for backup connection of SMILE-G3-S8-INV. There is color difference between the grid connector and backup connector.
  • Page 73 Alpha ESS The steps for connecting the backup connector as follows: 1. Disconnect the PV switch, grid, backup and battery circuit breaker and secure against reconnection. 2. Dismantle the AC cable by 33mm. 3. Shorten L and N by 3mm each, so that the grounding conductor is 3mm longer. This ensures that the grounding conductor is the last to be pulled from the screw terminal in the event of tensile strain.

  • Page 74: Ct Connection & Meter Connection

    Alpha ESS 6.3.4. CT Connection & Meter Connection Item Current Scenarios 100A DTSU666-3*230V 5(80)A Three phase meter (without CT) DTSU666-3*230V 100A/40mA 100A Three phase meter (with CT) DTSU666-3*230V 250A/50mA 250A Three phase meter (with CT) On the left-hand side of the Inverter, loosen the strain relief of the cable glands on the COM connection cover, and unscrew the 4 screws on the corners to reveal the Grid CT, PV CT and meter communication ports.
  • Page 75 Alpha ESS Step 1: Pass the CT cables through the cable gland of the COM connection cover but  don’t tighten the strain relief of the cable glands yet. Insert the RJ45 plugs into the relevant RJ45 sockets.  Step 2: Close the magnetic clamp of the Grid CT on the grid-supply cable.
  • Page 76 Alpha ESS The CT cable marked Grid CT should be connected to the Grid CT, and the CT cable marked PV CT should be connected to the PV CT. DC-Coupled Storage System AC-coupled and Hybrid-coupled Storage System 6.3.4.2 Meter Connection Pass the meter cable through the cable gland of the COM connection cover but ...
  • Page 77 Alpha ESS Wiring at three-phase feed in Meter communication cable requirements: two-core outdoor shielded twisted pair copper cable (flexible), conductor cross-section 0.5~1.5mm , wires terminal should be fitted with bootlace ferrules. 2. DSTU666-3*230V 100A/40mA, DTSU666-3*230V 250A/50mA: Three-phase meter (with CT) connection Wiring at single-phase feed in Wiring at three-phase feed in...
  • Page 78 Alpha ESS Meter communication cable requirements: standard network cable in the industry (recommended type: Cat5e, FTP, UV-resistant for outdoor use). The connections are marked clearly on the meter. Wiring location description of Chint three-phase meter (with CT) Grid CT PV CT GRID 1--------IA* (White) 31--------IA* (White)
  • Page 79 Alpha ESS 6.3.4.3 Meter Configuration If connecting Chint DTSU666 meters without CTs, two meters are required if there is any AC-coupled PV; one for the Grid Import/Export and one for the AC-coupled PV measurements. Installers will need to purchase the second meter. Model Grid Meter Address PV Meter Address...
  • Page 80 Alpha ESS Meter Setting on AlphaCloud Step 1: When the system work mode is selected as DC, click the button under the “Grid Meter” to turn the “Meter” icon orange. When the system work mode is selected as AC or Hybrid, click the buttons under the “Grid Meter”...
  • Page 81 (i.e. the CT is not clamped around the same phase as its voltage reference). The feature is limited in that it only makes its automated correction ONCE. In practice, this can cause far more frustration than it solves. AlphaESS requires that installers disable this feature.

  • Page 82: Pv Connection

    Alpha ESS 6.4. PV Connection Danger to life due to electric shock if live components or DC cables are touched The DC cables connected to a battery or a PV module may be live. Touching live DC cables can result in serious injury or even death due to electric shock. To avoid this danger: •...
  • Page 83 Alpha ESS Please ensure the follows before connecting PV strings to the inverter: Make sure the open voltage of the PV strings will not exceed the max. DC input  voltage (580Vdc). Violating this condition will void the warranty. Make sure the polarity of the PV connectors is correct. ...

  • Page 84: Electrical Connection Between The Inverter And Battery

    Alpha ESS 6.5. Electrical Connection between the Inverter and Battery 6.5.1. Communication Connection between the INV and BAT Communication cable connection between inverter and parallel batteries SMILE-G3- BAT-8.2P/10.1P: a. Remove the battery communication cable from the battery packaging. b. Pass the battery communication cable (BMS communication cable) through the cable gland of the COM connection cover of SMILE-G3 single phase energy storage inverter.

  • Page 85: System Connection Between Inv And Bat

    Alpha ESS 6.5.2. System Connection between INV and BAT Danger to life due to short-circuit of the battery Touching the short-circuit connection of the battery can result in significant injuries or even death due to electric shock and massive energy release. ...
  • Page 86 Alpha ESS Electrical connection diagram between SMILE-G3 single phase inverter and the first parallel battery: Inverter side SMILE-G3-BAT-8.2P SMILE-G3-BAT-10.1P For electrical connection between multiple parallel batteries SMILE-G3-BAT- 8.2P/10.1P, please follow the steps below. a. Remove battery power cables and communication cable from battery packaging. b.
  • Page 87 Alpha ESS Electrical connection diagram between multiple parallel batteries SMILE-G3-BAT-8.2P: Remove the excess terminal resistor...
  • Page 88 Alpha ESS Electrical connection diagram between multiple parallel batteries SMILE-G3-BAT- 10.1P: Remove the excess terminal resistor...
  • Page 89 Alpha ESS Power cables connection between the Inverter and series batteries (max. 4): a. Remove the battery power cables from the inverter packaging. b. Take down the protective caps from the battery power connectors of the batteries. Unscrew the threaded sleeves from the power connectors of the inverter. c.
  • Page 90 Alpha ESS You can install up to 4 series batteries in a system. Electrical connection diagram for SMILE-G3 single phase inverter and different number of series batteries as follows:...
  • Page 91 Alpha ESS Accessory cables for distanced horizontal series batteries expansion should be purchased additionally.

  • Page 92: Communication Connection With Inverter

    Alpha ESS 6.6. Communication Connection with Inverter For other communication (AUX, LAN, RRCR, DRM, Meter, RS485) connection, please follow the below steps. 1. Loosen the cable glands on the COM connection cover of the inverter, and then unscrew the 4 screws on the COM connection cover. 2.
  • Page 93 Alpha ESS AUX cable requirements: outdoor shielded copper cable (flexible), recommended conductor cross-section 0.5mm , conductor ends should be fitted with bootlace ferrules. To disconnect the AUX connection, insert a screwdriver (blade width: 1.2 mm) into the relative connection position side and unplug the conductor. 3.

  • Page 94: Mount Covers Of The Battery And Inverter

    Alpha ESS 6.7. Mount Covers of the Battery and Inverter After finishing electrical connection of energy storage system, please follow the steps below. Mount the cable cover of battery Mount the cable cover of battery SMILE-G3-BAT-8.2P a. Cut a cable hole based on the cabling routing, and route the cables through the cable hole.
  • Page 95 Alpha ESS Mount the cable cover of the battery SMILE-G3-BAT-3.8S a. Cut a cable hole based on the cabling routing, and route the cables through the cable hole. b. Tighten the two support studs for battery cable cover to the battery housing (tool: SW8 hexagon sleeve, torque: 2.5Nm).
  • Page 96 Alpha ESS 2. Mount the covers of the inverter a. Attach the top cover to the inverter. Place the top cover on top of the inverter and slide it forward, the three side screws of the top cover should align with the inverter mounting threaded holes, secure the top cover to the inverter (tool: PH2 screwdriver, torque: 1.6Nm).

  • Page 97: Installer Account Register And Install A New System

    7.1.2. Register as Installer Account If you don’t have an installer account, please register firstly. If you do not have an AlphaESS “License Number”, please contact the AlphaESS technical service team. If you already have an installer account, please log in directly.

  • Page 98: Overview Of Functions For Installer Account

    Alpha ESS 7.1.3. Overview of Functions for Installer Account...

  • Page 99: Register A New System - "Install New System

    Alpha ESS 7.1.4. Register a New System – “Install New System” Australian Installer Please click “Install New System”, enter your installer account ID in the “license” field to bind the system to your account and “activate” the system. Enter S/N, check code, license, create time, customer full name, contact number, address, and click the “save”...
  • Page 100 Alpha ESS AC: SMILE-B3-PLUS, SMILE-G3-B5-INV should be AC coupled for PV self-consumption application. The safety standard must be set correctly If you select a safety standard that is not valid for your country and purpose, it can cause a disturbance in the energy storage system and lead to problems with the Network Operator.

  • Page 101: Regiter On Alphacoud

    Alpha ESS A Note on setting Feed-In limits with multiple PV systems If the AlphaESS product is installed with DC-connected Solar Panels as well as with an existing AC-coupled PV system, Installers may need to set a Feed-In limit to comply with Local Regulations.
  • Page 102 *Serial Number: SN (please see the type label of the inverter) *Username: 5-15 letters / numbers *Password: 5-15 letters / numbers / characters More details are available in the Online Monitoring Web Server Installers User Manual, which can be downloaded from the AlphaESS homepage.

  • Page 103: Install New System

    Installers who haven't yet registered need to click “Register” to visit the registration page. Please refer to the “AlphaCloud Online Monitoring Web Server Installers User Manual”, which you can get from the AlphaESS sales team and get an AlphaESS Installer license number.

  • Page 104: Power On And Off The System

    Alpha ESS 8. Power On and Off the System 8.1. Power on the System 1) Switch on the battery breaker which is at the lower left of the inverter. 2) Switch on the battery breakers of all batteries (located on the left-hand side of the battery).

  • Page 105: Power Off The System

    Alpha ESS 8.2. Power off the System After the energy storage system is powered off, the remaining electricity and heat may still cause electric shocks and body burns. Please put on protective gloves and operate the product 5 minutes after the system is powered off. 1) Switch off the AC breaker between the energy storage inverter and the backed-up loads (this AC breaker should be labelled Main Switch Battery ESS Backup or similar).

  • Page 106: Commissioning

    Alpha ESS 9. COMMISSIONING 9.1. Checking before Power-On No. Check Item Acceptance Criteria The installation environment is safe and the unit has adequate clearance as per the instruction in this Installation/Mounting manual as well as in compliance with local standards. environment The area around the installation should be free from clutter and should not be flood-prone.

  • Page 107: Actions Before Commissoning

    Alpha ESS 9.2. Actions before Commissoning Powering on the System: Check the voltage range and frequency range of the grid and the installation  (including direction and phase) of all CT(s) and/or meter(s). Switch on the battery breaker which is located on the left-hand side of the SMILE- ...

  • Page 108: Wi-Fi Module Configuration And Parameter Settings

    9.3. Wi-Fi Module Configuration and Parameter Settings 9.3.1. Wi-Fi Configuration This section is for users who have an energy storage system with a Wi-Fi module. Configure the network with AlphaESS APP, set system basic parameters, monitor system operation status and check configuration information.
  • Page 109 Alpha ESS Select the Wi-Fi Module Signal This is default passcode The system will not be able to connect to the internet without either a physical LAN cable connection or configured WiFi if the WiFi module is used.
  • Page 110 Alpha ESS 9.3.1.1 Basic Parameters Settings DC Mode...
  • Page 111 Alpha ESS AC Mode...
  • Page 112 Alpha ESS Hybrid Mode...

  • Page 113: Direct Commissioning On Wi-Fi Configuration

    Alpha ESS The Safety Regulations field must be set correctly If you select a safety standard that is not valid for your country and Network, it will cause a disturbance in the energy storage system and lead to problems with the Network Operator.
  • Page 114 Alpha ESS 9.3.2.2 Check the Running State of PV and Battery Switch off the AC breaker between the grid port of the energy storage inverter  and the grid, and switch off the AC breaker between the backup port on the energy storage inverter and the loads.
  • Page 115 Alpha ESS 9.3.2.3 Check the UPS State Please connect an essential electrical appliance to the socket of backup load, or  switch on an essential electrical appliance already connected to the backup load port of the energy storage inverter. Switch on the AC breaker of the backup port of the energy storage inverter. ...

  • Page 116: Install A New System And Set On The App

    Alpha ESS 9.4. Install a New System and Set on the APP 9.4.1. Download and Install the APP 9.4.2. Register as an Installer If you don’t have an installer account, please register first. If you already have an installer account, please log in directly.

  • Page 117: Install A New System

    Alpha ESS 9.4.3. Install a New System If you have “installed” the new system already or want to install it later, please directly to the Chapter 9.3 Wi-Fi Module Configuration and Parameter Settings. If not, you can “Install New System” first. Australian Installer Please click “Install New System”, enter your installer account ID in the “license”...

  • Page 118: Check The Running State On-Line

    Alpha ESS 9.5. Check the Running State On-line If you have completed commissioning as described in section 9.3.2, you may skip this section. You can also commission the system after Wi-Fi configuration. Please make sure the PV switch and battery breakers and all the breakers connecting to the system are ON.
  • Page 119 Alpha ESS Step2 Step3 Check the running status of the system in “Step 3”.  If the operation is normal as described in “Step3”, please remember to deactivate  the “Charging/Discharging Setting” by clicking “OFF” and save the changes.

  • Page 120: Check The Pv Generation And Discharge Function

    Alpha ESS 9.5.2. Check the PV Generation and Discharge Function Step1: Please switch off the PV switch on the energy storage inverter and the AC breaker on the PV inverter if there is any. Switch on some larger loads to see the battery discharging status.

  • Page 121: Check The Ups State

    Alpha ESS 9.5.3. Check the UPS State Please connect an essential electrical appliance to the socket of backup load, or  switch on an essential electrical appliance already connected to the backup load port of the energy storage inverter. Switch on the AC breaker of the backup port of the energy storage inverter. ...

  • Page 122: Maintenance And Troubleshooting

    Alpha ESS 10. Maintenance and Troubleshooting 10.1. Routine Maintenance Normally, the energy storage system needs no maintenance or calibration. However, in order to maintain the accuracy of the SOC, it is recommended to perform a full charge calibration for SOC (charge the battery until the charge power is 0W) on the battery at regular intervals (such as two weeks).

  • Page 123: Troubleshooting

    3. If the error persists, contact service for further check. Grid side meter lost 1. Check whether the system configuration parameters of AlphaESS APP or Alphacloud are correct and whether the meter is used Grid meter on the grid side lost 2.
  • Page 124 Alpha ESS Battery Error Troubleshooting Error Display Description Troubleshooting Code Try to switch on the breakers of all Circuit_ batteries. 60002 If the error persists, contact service Breaker_Open for further check. Follower_Batter 60004 Communicatio n_Lost Check the communication cables Host_Battery_C between batteries.
  • Page 125 Alpha ESS Inverter Error Troubleshooting Error Display Description Troubleshooting Code 1. Check whether grid is abnormal. 2. Confirm whether the grid cable connection is normal. 100000 Grid_OVP 3. Restart inverter. If the error persists, contact service for further check. 100001 Grid_UVP 1.
  • Page 126 Alpha ESS 100008 GFCI_fault 1. Restart inverter and check whether the error persists. If it so, please call service. Grid_relay_ 100010 fault 1. Check whether the environment around inverter has poor heat Over_ dissipation. 100011 2. Confirm whether inverter Temperature installation meets the installation requirements.
  • Page 127 Alpha ESS Check whether the actual battery BAT_OVP 100025 voltage exceeds the battery charge cut-off voltage by more than 20V. 1. Check whether the actual battery voltage is lower than the BAT_UVP 100026 battery discharge cut-off voltage. If the error persists, contact service for further check.
  • Page 128 Alpha ESS Check the communication cables connection between inverters. 100211 Para_CAN If the error persists, contact service for further check. Check the inverter software versions. If they are inconsistent, 100213 Para_SW_Diff upgrade the inverters to the same software version. Para_Module_ 100214 Fault Check parallel inverter mode...
  • Page 129 Alpha ESS Accessories Error Troubleshooting Error Description Troubleshooting Display Code EV Charger lost 1. Check whether the EV communication connection between the EV charger and the inverter is EVChargerLos normal. 2. Check whether the batteries are switched on. If the error persists, contact service for further check.
  • Page 130 Alpha ESS 1. Check whether the grounding method is correct. If there is no 200015 Ground fault grounding or the grounding method is wrong, please follow the correct grounding method. 1. Shut off the leakage current protection switch in the power distribution cabinet immediately.

  • Page 131: Battery Protection Description For Parallel Battery

    Alpha ESS 10.2.2. Battery Protection Description for Parallel Battery The three LED indicators on the left front provide information about the protection status of the battery. Display Description Troubleshooting State Stop discharging and charging until this display state is High temperature eliminated and wait for the temperature to drop.

  • Page 132: Battery Protection Description For Series Battery

    Alpha ESS 10.2.3. Battery Protection Description for Series Battery The three LED indicators on the front cover provide information about the protection status of the battery. ：Yellow LEDs flashing ：Yellow LEDs on ：Yellow LEDs off LED Display Description Troubleshooting State Temperature Wait for automatic recovery.

  • Page 133: Battery Error Description

    Alpha ESS 10.2.4. Battery Error Description The three LED indicators on the front cover provide information about the error status of the battery. LED Display Description Troubleshooting State Hardware error Wait for automatic recovery. If this error persists, please call service. Hardware error Circuit breaker Switch on circuit breaker after powering off...

  • Page 134: Uninstallation & Return

    Alpha ESS 11. Uninstallation & Return 11.1. Remove the Product Procedure Step 1: Power off the energy storage system as described in Chapter 8.2  Powering off the System. Step 2: Disconnect all cables from the system, including communication cables, ...

  • Page 135: Technical Data

    Alpha ESS 12. Technical Data 12.1. Datasheet of Inverter SMILE-G3 Single Phase Inverter G3-B5-INV Item G3-S8-INV G3-S5-INV G3-S3.6-INV Input DC (PV side) Recommended max. 10000 W 10000 W 7360 W PV power Max. PV input 580 V voltage Rated voltage 360 V Start-up voltage 90 V...
  • Page 136 Alpha ESS Rated frequency 50/60 Hz Rated output 21.7 A 34.8 A 21.7 A 16 A current THDv(@linear load) Output AC (Backup side) when on Grid 5 kW Rated output power 11.5 kW 3.68 kW 5 kW 8.05 kW* Rated apparent 11.5 kVA 8.05 kVA* 3.68 kVA...
  • Page 137 Alpha ESS protection Output short Integrated protection Output overvoltage Integrated protection PV reverse polarity Integrated protection PV overvoltage Integrated protection PV switch Integrated Battery breaker Integrated General data Dimensions (W*H*D) 610*366*212 mm Weight 21 kg 19.5 kg Topology Transformerless Operation -25 to +60 °C temperature range Max.

  • Page 138: Datasheet Of Battery

    Alpha ESS 12.2. Datasheet of Battery 12.2.1. Datasheet of Battery SMILE-G3-BAT-8.2P Model SMILE-G3-BAT-8.2P Battery type LFP (LiFePO Weight 78.3 kg Dimension (W*H*D) 610*793*212 mm Ingress protection IP21 Installed energy 8.2 kWh Usable capacity 7.8 kWh Nominal voltage 256 V Operating voltage range 288 V Max.

  • Page 139: Datasheet Of Battery Smile-G3-Bat-10.1P

    Alpha ESS 12.2.2. Datasheet of Battery SMILE-G3-BAT-10.1P Model SMILE-G3-BAT-10.1P Battery type LFP (LiFePO Weight 90 kg Dimension (W*H*D) 610*790*210 mm Ingress protection IP65 Installed energy 10.1 kWh Usable energy 9.6 kWh Nominal voltage 96 V Operating voltage range 108 V Max.

  • Page 140: Datasheet Of Battery Smile-G3-Bat-3.8S

    Alpha ESS 12.2.3. Datasheet of Battery SMILE-G3-BAT-3.8S Model SMILE-G3-BAT-3.8S Battery type LFP (LiFePO Weight 38.5 kg Dimension (W*H*D) 610*435*212 mm Ingress protection IP21 Installed energy 3.84 kWh Usable energy 3.65 kWh Nominal voltage 96 V Operating voltage range 108 V Max.

  • Page 141: Datasheet Of Battery Smile-G3-Bat-4.0S

    Alpha ESS 12.2.4. Datasheet of Battery SMILE-G3-BAT-4.0S Model SMILE-G3-BAT-4.0S Battery type LFP (LiFePO Weight 43.2 kg Dimension (W*H*D) 610*435*212.5 mm Ingress protection IP65 Installed energy 4.0 kWh Usable energy 3.8 kWh Nominal voltage 96 V Operating voltage range 108 V Max.
  • Page 142 Alpha ESS Appendix 1: System Wiring Diagram...
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  • Page 148 Alpha ESS Appendix 2: Regional Application Standard Please check with your local grid company and choose the corresponding regional application standard, the power quality modes Volt- VAR and Volt-Watt will be running automatically. (Only for regions with AS/NZW 4777.2 safety regulations). Regional application Standard Electric Company Australia A...
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