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AlphaESS SMILE-SP7.6-INV Installation Manual

Energy storage system (ess) smile-sp system
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V03
INSTALLATION MANUAL OF
ENERGY STORAGE SYSTEM (ESS)
SMILE-SP SYSTEM

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Summary of Contents for AlphaESS SMILE-SP7.6-INV

  • Page 1 INSTALLATION MANUAL OF ENERGY STORAGE SYSTEM (ESS) SMILE-SP SYSTEM...

  • Page 2: Copyright Statement

    COPYRIGHT STATEMENT COPYRIGHT STATEMENT All information in this document is subject to copyright and other intellectual property rights of Alpha ESS Co., Ltd. with all rights reserved. Please keep the manual and strictly follow all safety and operating instructions in this manual. Please read this entire document before installing or using SMILE-SP ESS.

  • Page 3: Table Of Contents

    CONTENT CONTENT COPYRIGHT STATEMENT .................. 1 CONTENT ......................2 1. INTRODUCTION ....................5 1.1. Operation Modes Introduction ..............5 1.2. Application Scenarios ................6 1.3. Safety & Warning ..................7 1.3.1. Inverter Safety & Warning ...................... 7 1.3.2. Safety Warning ........................... 8 1.3.3.
  • Page 4 CONTENT 3.3.7. Wall Mounted Bracket and Inverter Installation ............36 3.3.8. Transformer Packing List ..................... 39 3.3.9. Auto-transformer Installation (Optional) ................. 40 3.4. Electrical Connection ................41 3.4.1. Inverter Wiring Box Conduit Plugs ................... 42 3.4.2. Removing Battery Maintenance Cover ................43 3.4.3.
  • Page 5 CONTENT 5.3.2. Battery Protection Description .................... 88 5.3.3. Battery Error Description ...................... 89 6. DISCLAIMER ....................90 7. TECHNICAL PARAMETERS ................. 91 7.1. Inverter Specifications ................91 7.2. Auto-transformer Specifications............93 7.3. Grid Parameter Setting ................94 7.4. Battery Specifications ................94 8.

  • Page 6: Introduction

    The above-mentioned introduction describes the general operation situation of the SMILE-SP system. The operation mode can be changed based on the system layout with the AlphaESS App. The applicable operations for the SMILE-SP system are illustrated below. 1.1. Operation Modes Introduction SMILE-SP system normally has the following operation modes based on your configuration and layout conditions.

  • Page 7: Application Scenarios

    The battery could be charged by the automatically switch to back-up mode. grid, and charging time/power could be The back-up loads can be supplied by both set to various options on the AlphaESS PV and battery energy. App. 1.2. Application Scenarios The SMILE-SP System, including the SMILE-SP inverter and SMILE-BAT-8.2PHA (with or...

  • Page 8: Safety & Warning

    INTRODUCTION Figure 2 DC-coupled Energy Storage System – BACK-UP WHOLE HOME 1.3. Safety & Warning 1.3.1. Inverter Safety & Warning The SMILE-SP inverter has been designed and tested in accordance with necessary safety requirements. However, as with power electronic devices, there may still be residual risks despite strict standards.

  • Page 9: Safety Warning

    INTRODUCTION Symbols Explanation DANGER indicates a hazardous situation which, if not avoided, will result in serious injury or even death. WARNING indicates a hazardous situation which, if not avoided, could result in serious injury or even death. CAUTION indicates a hazardous situation which, if not avoided, can result in minor or moderate injury.
  • Page 10 INTRODUCTION The input and output circuits are isolated from the enclosure. If the system grounding is required by Sections 690.41, 690.42 and 690.43 of the National Electric Code ANSI/NFPA 70, this is the responsibility of the installer. Any operation on the AC or DC terminals during inverter operation is prohibited. Before any wiring connection or electrical operation on the inverter, all DC and AC power must be disconnected from the inverter for at least 5 minutes to make sure it has been de-energized to avoid electric shock.

  • Page 11: Battery Safety & Warning

    INTRODUCTION Code CSA C22.1. Before connecting the inverter to the grid, contact your local grid operator. The electrical connection of the inverter must be carried out by qualified persons only. When exposed to sunlight, the PV array generates dangerous DC voltage in the •...
  • Page 12 INTRODUCTION Do not connect any AC conductors or PV conductors, which should be only connected to the inverter, directly to the battery pack. Do not charge or discharge damaged batteries. Do not damage the battery pack in such ways as dropping, deforming, impacting, cutting or penetrating with a sharp object.
  • Page 13 INTRODUCTION There may be a possible explosion when batteries are heated above 150° C. When the battery pack is burning, it leaks poisonous gases. Do not approach. Effective ways to deal with accidents • On land: Segregate the damaged battery and call the local fire department or service engineer.
  • Page 14 INTRODUCTION Risk of chemical burns caused by electrolyte or toxic gases During normal operation, no electrolyte would leak from the battery pack and no toxic gases would form. Despite the careful construction, if the battery pack is damaged or a fault occurs, it is possible that electrolyte may be leaked or toxic gases may form.
  • Page 15 INTRODUCTION Danger to life due to electric shock when acting components or cables are touched There are high voltages in the conductive components or cables of the product. Touching live parts and cables can result in significant injuries or even death due to electric shock.
  • Page 16 INTRODUCTION Danger to life due to electric shock when touching acting system components in case of a ground fault When a ground fault occurs, parts of the system may still be live. Touching live parts and cables can result in significant injuries or even death due to electric shock. •...
  • Page 17 INTRODUCTION Symbols on the type label and warning label of the battery pack Symbol Explanation Beware of a danger zone This symbol indicates that the product must be additionally grounded if additional grounding or equipotential bonding is required at the installation site. Beware of electrical voltage The product operates at high voltages.
  • Page 18 INTRODUCTION Symbol Explanation Do not dispose of the battery pack together with the household waste but in accordance with the locally applicable disposal regulations for batteries Recycling code Marking for transport of dangerous goods The product passes the certifications of the UN38.3...

  • Page 19: Inverter Interface Introduction

    INTRODUCTION Product Overview 1.3.4. Inverter Interface Introduction 1.3.4.1 Inverter Product Overview...
  • Page 20 INTRODUCTION Item Object Description DC switch is used to shut down the PV strings in case of emergency and also to avoid electric shock when wiring DC switch and maintenance. It also can be used as RSD (remote shutdown) switch It is optional for SMILE-SP inverter.
  • Page 21 INTRODUCTION The communication between EMS and battery is abnormal. Grid is active and connected. GRID Grid is active but not connected. Grid is not active. Consuming energy from the grid / buying. Supplying energy to the grid / zeroing ENERGY Supplying energy to the grid / selling Grid not connected or system not operating.

  • Page 22: Battery Description

    INTRODUCTION 1.3.5. Battery Description 1.3.5.1 Battery Product Overview 1.3.5.2 Battery LED Signals Four LED indicators are provided on the display panel. Different colors represent different states: green for SOC state, yellow for protection state, red for error state. The LED indicators provide information about the SOC operational status of the battery pack.
  • Page 23 INTRODUCTION LED Indicator Description SOC≤5% The first line of the LED indicator flashes every 10s. 5%＜SOC≤30% The first line of the LED indicator is always When the SOC is less than 30% and the battery is being charged, the first line of the LED indicator will flash every 3s.
  • Page 24 INTRODUCTION 1.3.5.3 Battery Interface Introduction SMILE-BAT-8.2PHA (WITH EMS) Item Definition Description COM*2 Communication port for expanded batteries INV*1 Connect to EMS communication port on the inverter RS485*1 Modbus dispatch and 12V Power METER*1 Meter communication port LAN*1 Ethernet connection port AUX Contact 1- COM Port PIN Definition: Communication port for expanded batteries RS485B...
  • Page 25 INTRODUCTION 4- METER Port Definition: Meter communication port GRID_CT- GRID_CT+ RS485A RS485B 5- LAN Port: Ethernet connection port 6- AUX Port: AUX Contact DO1_NO DO1_COM DO1_NC DI_negative DI_positive SMILE-BAT-8.2PHA (WITHOUT EMS) Item Definition Description COM*2 Connect to communication port on the next and the last batteries...

  • Page 26: Tools Required

    INTRODUCTION 1.4. Tools Required 1.4.1. Installation Tools Ratchet wrench Screwdriver (T20) Tape measure Level (with Sleeve: SW10) Drill (With broach: Wire crimper for Pencil or marker φ10mm (0.4in) Wire stripper Making cable set L120mm (4.72in) with pin terminal 1.4.2. Safety Gear for Personal Protection It is required to wear the following safety gear when handling the battery pack.

  • Page 27: Storage

    STORAGE 2. STORAGE 2.1. Inverter Storage The following requirements should be met if the inverter is not put into use directly: 1. Do not unpack the inverter. 2. Keep the storage temperature at -40~70° C and the humidity at 5%~95% RH. 3.
  • Page 28 STORAGE – Keep batteries away from direct sunlight. – Keep batteries at least 2 meters away from heat sources. 7. The batteries in storage must be disconnected from external devices. The indicators (if any) on the batteries should be off. 8.

  • Page 29: Installation

    No parallel connection of the back-up Single PV String cannot be connected to is allowed in general application. multiple inverters. Please contact AlphaESS first for advanced application. Single Battery bank cannot be On-Grid or back-up side cannot be connected to multiple inverters.

  • Page 30: Other Accessories

    INSTALLATION 3.2. Other accessories Some accessories should be prepared by installer as follows. AC Copper Copper Conduits Ethernet NTC Cables Rj45 Plugs Conductor Conductor According to Cables 22/24AWG CAT5 SPB7.6: 8~10 AWG 6AWG local CAT5 600 V SPB9.6: 6~8 AWG regulations Other accessories are also required depending on what back-up wiring solutions you choose, BACK-UP SELECTED and BACK-UP WHOLE HOME.

  • Page 31: Batteries Installation

    INSTALLATION SMILE-BAT-8.2PHA (WITHOUT EMS) Quick Installation Expansion Pipe Wall Panel (X1) Pin Terminal (X5) Manual (X1) Screw (X4) Non-Insulated White Silicone Plug Black Silicone Plug M5*10 Screw (X4) Spade Terminal (X2) (X5) (X5) M6*10 Screw (X1) 3.3.2. Batteries Installation Step 1: Remove the carton tape, and after taking out the accessories, and take the carton in the direction shown below.
  • Page 32 INSTALLATION Step 2: Install the wall bracket on the battery (tool: T20 screwdriver, torque: 1.8ft-lb). Step 3: Place the battery against the wall, select 4 points and mark them through the wall panel. Then drill holes on the wall φ10*80 mm (Φ0.4 in, depth: 3.1 in). Fix the battery to the wall with screws (tool: SW10 screwdriver).

  • Page 33: Mounting More Batteries

    INSTALLATION 3.3.3. Mounting More Batteries You can install extra batteries (up to 6) in a system. The extra batteries can be installed by side or by stacking. 1) Please refer to the following steps If the second battery is installed by stacking. Step 1: Mark and drill holes for the battery on the top, and the vertical distance from these holes to the marked points for the battery on the bottom is 32.3 inches.
  • Page 34 INSTALLATION 2) Batteries also can be installed by side (please refer to step 1~3 in chapter 3.3.2). The distance between the two batteries should larger than 100 mm (3.9 inch). Step 4: Open the Front cover and keep the removed screws. You will see electrical interfaces, include power and communication part.

  • Page 35: Checking The Outer Packing

    INSTALLATION 3.3.4. Checking the Outer Packing Before unpacking the battery and inverter, check the outer packing for damage, such as holes and cracks. If any damage is found, do not unpack the product and contact your distributor as soon as possible. 3.3.5.
  • Page 36 INSTALLATION Rule 2. Inverter should be installed on a solid surface, where it is suitable for inverter's dimensions and weight. Rule 3. Inverter should be installed vertically or on a maximum slope of 15° . Rule 4. Ambient temperature should be lower than 45° C. (High ambient temperature will cause power derating of inverter.) Rule 5.

  • Page 37: Wall Mounted Bracket And Inverter Installation

    INSTALLATION 3.3.7. Wall Mounted Bracket and Inverter Installation Inverter should be installed away from combustible, explosive and strong electro- magnetic materials. The inverter is suitable for mounting on concrete or other non- combustible surface only. Avoid drilling holes in walls which with cables inside or on the back. Make sure the hole positions are horizontal and vertical.
  • Page 38 INSTALLATION Step 2: Take out the frame post which is to locate the hole position of the wall mounted bracket. Fix the frame post on the wall which is suitable for installation of inverter. Please drill 7 holes (0.31’’ in diameter, and 3.15’’ in depth) on the wall according to the size on the frame post.
  • Page 39 INSTALLATION Load capacity of the wall must be higher than 300 lb, otherwise it may not be able to prevent the inverter from dropping. Step 4: Carry the inverter by holding the enclosure on two sides and place the inverter on the wall-mounted bracket.

  • Page 40: Transformer Packing List

    INSTALLATION Step 5: Fasten the inverter by fixed screws. (3 positions) Step 6: Inverter can be locked for anti-theft. Lock will not be provided by inverter manufacturer. 3.3.8. Transformer Packing List Check the scope of delivery for completeness and any externally visible damage. Contact your distributor if the scope of delivery is incomplete or damaged.

  • Page 41: Auto-Transformer Installation (Optional)

    INSTALLATION 3.3.9. Auto-transformer Installation (Optional) The off-grid and back-up functions can be used only after the auto-transformer is installed. The auto-transformer cannot be installed near flammable, explosive or strong electro- magnetic equipment. Leave enough space around the auto- transformer according to the figure below for natural heat dissipation.

  • Page 42: Electrical Connection

    INSTALLATION Step 2: Carry the auto-transformer by holding the housing on two sides and place the equipment on the mounting bracket. 3.4. Electrical Connection Before starting installation or commissioning SMILE-SP, please read the statements below carefully. • During wiring connection, the operator should always wear proper PPE. •...

  • Page 43: Inverter Wiring Box Conduit Plugs

    INSTALLATION 3.4.1. Inverter Wiring Box Conduit Plugs Conduit plugs are provided for conduit fittings of diameter 1''. An appropriate conduit adaptor should be applied when conduit fittings with different dimensions used. Step 1: Remove the 4 screws by Allen Wrench to remove the shelter of connection box.

  • Page 44: Removing Battery Maintenance Cover

    INSTALLATION 3.4.2. Removing Battery Maintenance Cover Step 1: Remove the battery maintenance cover...

  • Page 45: Pv Wiring Connection

    INSTALLATION 3.4.3. PV Wiring Connection Before PV wiring connection, please read this section carefully. The total short-circuit current of PV string must not exceed inverter's maximum • DC short-circuit-15.2 A. Positive and negative poles of PV strings should not be grounded. •...
  • Page 46 INSTALLATION Step 1: Use the right pin terminal from the accessory box. Crimp the pin terminal on the conductor core tightly. Make sure cable jacket is not locked within the pin terminal. It is not necessary to press the terminal if you use the hard conductor or single conductor, just remove the insulation.
  • Page 47 INSTALLATION The polarity of PV strings cannot be connected reversely, otherwise the inverter could be damaged. Do not connect multiple PV inputs in parallel. If required, add a fuse outside or a breaker which observes safety specifications. The output terminal of PV strings may have dangerous voltages. Touching the terminals may cause electric shock.

  • Page 48: Power Connection Between Battery And Inverter

    INSTALLATION 3.4.4. Power Connection between Battery and Inverter Please follow the requirements and steps below strictly, or SMILE-SP system damage or even fire may occur if not satisfied with next conditions. • Before connecting battery power cable, make sure that all the switches and breakers connected to the inverter and battery pack are closed and that there is no power left in the inverter.
  • Page 49 INSTALLATION Make sure cable jacket is not locked within the pin terminal. It is not necessary to press the terminal if you use the hard conductor or single conductor, just remove the insulation. Step 2: Drag the battery power cables through battery port. Connect battery power cables to relative terminals.

  • Page 50: On-Grid Connection

    Proper specifications of an AC circuit breaker for the specific inverter model is advised. Please read the following table for the recommended maximum ampacity rating of the AC circuit breaker and local (AHJ) requirements before selecting a suitable AC circuit breaker Inverter model AC breaker specification SMILE-SP7.6-INV 50 A SMILE-SP9.6-INV 50 A...
  • Page 51 Make sure the inverter is totally isolated from any DC or AC power before connecting AC cable. The maximum AC current from the grid is 38 A for SMILE-SP7.6-INV. Please use 90℃ cable, 6~8 AWG Copper conductor. The maximum AC current from the grid is 40 A for SMILE-SP9.6-INV. Please use 90℃...
  • Page 52 INSTALLATION Step 2: Drag the on-grid cables through the On-Grid port. Connect On-Grid cables to On-Grid terminal. Wire the AC Cables between inverter Grid port and MAIN PANEL or ATS.

  • Page 53: Back-Up Connection

    PV strings and batteries. In case of systems not connected to the batteries, the back-up function is strongly not advised to use. AlphaESS shall not cover the standard warranty and be liable for any consequences arising from users not following this instruction.
  • Page 54 Make sure the inverter is totally isolated from any DC or AC power before connecting to back-up cable. When using the back-up function of the inverter, corresponding protective devices like AC breaker should be applied to ensure safety or satisfy local requirement. Inverter model AC breaker specification SMILE-SP7.6-INV 50 A SMILE-SP9.6-INV 50 A...
  • Page 55 INSTALLATION No AC breaker on the back-up side will lead to inverter damage if an electrical short-circuit happened on the back-up side. Under On-Grid condition, the back-up function cannot turn off. 3.4.6.6 Back-up Load Configuration Case1. If there is no 240 V load, both 120 V Load 1 and Load 2 individually have a total Max.
  • Page 56 To reduce the risk of fire, do not connect to an AC load center (circuit breaker panel) having multi wire branch circuits connected. The maximum back-up output current for SMILE-SP7.6-INV is 31.7 A. Please use 90℃ cable, 8-10AWG copper conductor.
  • Page 57 INSTALLATION Make sure cable jacket is not locked within the pin terminal. It is not necessary to press the terminal if you use the hard conductor or single conductor, just remove the insulation. Step 2: Drag the back-up cables through the back-up port. Connect back-up cables to back-up terminals.

  • Page 58: Ground Wiring

    INSTALLATION 3.4.7. Ground Wiring Connect the ground wire to one of the ground points by the non-insulated Spade terminal. Choose one of the ground points for connection.

  • Page 59: Auto-Transformer (Optional) Wiring

    Remove the 4 screws by Allen Wrench of the auto-transformer and remove the cover. Step 2: Remove the waterproof cover by a cap removal tool. Please use 90℃ cable, copper conductor. Conductor Core Size Inverter model (Recommended) SMILE-SP7.6-INV 8 ~ 10 AWG SMILE-SP9.6-INV 6 ~ 8 AWG Do not use aluminum conductor...
  • Page 60 INSTALLATION Step 3: NTC of auto-transformer use the cable 22AWG or 24AWG, 600V insulated. One end is connected with a 2-pin terminal for inside inverter connection, and the other end is pressed with the smallest pin terminal in the packing list for auto- transformer connection.

  • Page 61: Meter Connection

    INSTALLATION Step 5: Pass the corresponding conduit and fasten the joint. Cross the cables through the auto-transformer port. Connect cables to auto-transformer port. Wire the power and communication cables between inverter and transformer as below: 3.4.9. Meter Connection ∙ If the extra PV inverter are not used, the system is suitable for DC mode. The electricity meter is not a standard accessory and needs to be purchased addi- tionally.
  • Page 62 INSTALLATION Type: AGF-AE-D/200 3.4.9.1 Meter wiring introduction DC-coupled system...
  • Page 63 INSTALLATION Wire the communication and power cables on METER Communication connection: Connect the RS485A and RS485B on the RJ45 to RS485 Terminal of METER, which is factory installed on the battery (with EMS), to the RS485A+ and RS485B- port on the meter, by using a twisted-pair cable.

  • Page 64: Communication Connection Between Battery (With Ems) And Inverter

    INSTALLATION Meter Address Setting Model Grid Meter Address PV Meter Address AGF-AE-D/200. 0x07 0x0A The meter address has been set before delivery. Do not exchange wiring positions between the two addresses. Please connect according to the specified wiring positions. Communication Connection between Battery (with EMS) and Inverter Connect the RS485A and RS485B on the RJ45 to RS485 Terminal of INV, which is factory installed on the battery (with EMS), to the EMSA and EMSB of EMS port on the inverter, by using a twisted-pair cable.
  • Page 65 INSTALLATION Make sure cable jacket is not locked the pin terminal. It is not necessary to press the terminal if you use the hard conductor or single conductor, just remove the insulation. Step 2: Drag the cables through EMS port. Connect cables to EMS port.

  • Page 66: Wi-Fi Module Connection

    INSTALLATION Wire the DC & communication cables between inverter and battery (EMS) as below: 3.4.10. Wi-Fi Module Connection Remove the Wi-Fi Cover on the right side and install the Wi-Fi module (tool: T20 screwdriver, torque:1.2 lbf.ft). If you do not use Wi-Fi module for communication, you can refer to chapter 3.4.12. LAN Connection (Optional) for communication connection.

  • Page 67: Lan Connection (Optional)

    INSTALLATION Wi-Fi module (X1) M4*12 Screw (X2) 3.4.11. LAN Connection (Optional) Connect the LAN port on the battery (with EMS) to the router by using a network cable (CAT5) with sequence 568B. 3.4.12. Battery Expansion Electrical connections 3.4.12.1 Power connection between batteries Connect the power cables between batteries according to the following figure.
  • Page 68 INSTALLATION Before delivery, the terminal resistance has been installed on the battery with EMS; If the expanded batteries are needed to install, insert the terminal resistance into the COM port of the last battery (6#battery in the following picture). 3.4.12.2 Communication connection between batteries Connect the communication cables (CAT5) between batteries according to the following figure.
  • Page 69 INSTALLATION Wire the DC & communication cables between battery and battery.

  • Page 70: System Operation

    INSTALLATION 3.4.13. System Operation Step 1: Confirm that all wiring has been completed, and then install the maintenance cover (tool: T20 screwdriver, torque: 1.8 ft-lb). As shown in the figure below, put eight silicone plugs into the maintenance cover. Step 2: Turn on: Turn on the breaker and press the power switch for 1-2 seconds.

  • Page 71: Battery Label Instruction

    INSTALLATION 3.4.14. Battery Label Instruction Battery Serial Number EMS Serial Number MAC Address Check Code The SMILE-BAT-8.2PHA with EMS (Host battery) has two labels, one is battery label including the battery serial number, another is the EMS label including the EMS serial number, MAC address and check code.

  • Page 72: Wi-Fi Setting

    3.5.1. Download and Install App 1．Android device users can download the App through major Android application markets such as Google Play. 2．IOS device users can search for “AlphaESS” in App Store and download the App. AlphaESS App 3.5.2. Wi-Fi Module Setting This section is for the users who have a system with a Wi-Fi module.
  • Page 73 INSTALLATION Step 3: If your mobile phone hasn’t connected to the system’s hotspot, please open the Wi-Fi network list and find the hotspot named by the product SN, then input the password “12345678” and connect to it. After successfully setting it, please go back to App and click “Next”.
  • Page 74 INSTALLATION Step 4: Select the Wi-Fi of your home you are using and input the password, then complete the Wi-Fi configuration and submit. If there is no network currently, you can click ‘Jump Over’ to skip the Wi-Fi configuration step and directly set the system parameters.
  • Page 75 INSTALLATION Step 6: Configure the system on App and check system information Parameters Setting Check running status Check system information...

  • Page 76: Overview Of Functions For Installer Account

    INSTALLATION 3.5.3. Overview of Functions for Installer Account 3.5.4. Turn On the System before Wi-Fi Module Setting Follow the turning on steps as below 1. Ensure that the battery breakers of the product and all other breakers connecting to the product are “OFF”.
  • Page 77 INSTALLATION 2. Short press the battery power switch on the left side of battery pack, then switch on the battery breaker of battery pack, the battery will be turned on and LED lights will be lighted up. If there is more than one battery, each battery should be turned on one by one within 30 seconds.

  • Page 78: Commissioning

    COMMISSIONING 4. COMMISSIONING 4.1. Checking Before Power-On No. Check Item Acceptance Criteria The mounting space is proper, and the mounting Mounting environment environment is clean and tidy, without foreign object. Battery pack and The battery pack and inverter are mounted correctly, inverter mounting securely, and reliably.
  • Page 79 COMMISSIONING Short press the power button on the left side of battery pack, then switch on the battery breaker of battery pack. Switch on the external battery breaker between the battery pack and the inverter. Switch on the PV switch which is located at the left of the inverter. Switch on the external AC breaker between the grid and the inverter.
  • Page 80 COMMISSIONING flashing which is showing supplying energy to the grid / zeroing. "COM" LED is always on when the communication between EMS and server is normal. 4. Check the wiring of the backup load Switch on the external AC breaker between the backup loads and the inverter. Please connect a low-power electrical appliance to the socket of backup load.
  • Page 81 COMMISSIONING Step2 Select “ON” to Charge Batteries from Grid” please set the “Charging period 1” for the time and the SOC would be 100 under this operation. Step3 The relative value should be like this:Load = PV ± GRID – Battery Battery should be in charging status.PV arrow...
  • Page 82 COMMISSIONING 6. Turn off system Long press the battery power switch on the right side of battery pack for at least 5 seconds, the battery will be turned off and LED lights will be off. Then switch off the battery breaker of battery pack. Switch off the external AC breaker between grid and the inverter.

  • Page 83: Troubleshooting

    TROUBLESHOOTING 5. TROUBLESHOOTING 5.1. Problem During Operation SMILE-SP SYSTEM does not start up with battery only Solution: Make sure the voltage of battery is higher than 100V, otherwise battery cannot start up SMILE-SP inverter. SMILE-SP SYSTEM not started up with PV only Solution: 1.

  • Page 84: Question & Answers (Q&A)

    TROUBLESHOOTING Battery does not charge when PV power higher than load power Solution: 1. Check the charge time setting on App. Make sure SOC is higher than charge Cut off SOC. 2. Check if battery is fully charged or not, or if battery voltage reaches “charge voltage” or not.
  • Page 85 About AlphaESS App Operation and Monitoring Q: Why can’t I save setting on AlphaESS App? A: It could be caused by losing connection to hotspot. Make sure you have already connected hotspot (make sure no other devices connected).

  • Page 86: Protection And Error Messages

    TROUBLESHOOTING Other Question Q: Will the warranty of the SMILE-SP inverter and battery pack still be valid if for some special conditions we can not 100% follow the user manual instructions on the installation or operation? A: Normally we still provide technical support to problems caused from disobeying the instructions on the user manual, however we cannot guarantee any replacements or returns.
  • Page 87 TROUBLESHOOTING Error Error description Solution 1. Try to lower the ambient temperature. 2. Confirm to install the inverter according to the Over manual. 100011 Temperature 3. After the inverter is powered off and waiting for 30 minutes, then restart it. If the fault still exists, contact service.
  • Page 88 TROUBLESHOOTING Error Error description Solution 1. Check (use multi-meter) if AC side has voltage. Make sure grid power is available. 2. Make sure AC cables are connected tightly and correctly. 100130 Utility Loss 3. If all is well, please try to switch off AC breaker and switch on again in 5 mins.

  • Page 89: Battery Protection Description

    TROUBLESHOOTING 5.3.2. Battery Protection Description Protecti Description Troubleshooting Indicator on Code Display Temperature Wait automated difference recovery. In case the problem is not recovery for a long time, please call the service center. High Stop discharging temperature charging until this code is eliminated and wait for the temperature to drop.

  • Page 90: Battery Error Description

    TROUBLESHOOTING 5.3.3. Battery Error Description Error Description Troubleshooting Indicator Code display Hardware Wait for automated recovery. Error 01 error In case the problem is not resolved, please call the service Hardware Error 05 center. error Circuit Switch on circuit breaker after Error 06 breaker open shutting down the battery.

  • Page 91: Disclaimer

    DISCLAIMER 6. DISCLAIMER The SMILE-SP system are transported, used and operated under environmental and electrical conditions. Manufacturer has the right not to provide services or assistance under following conditions: Product is damaged during transportation. • Product is out of warranty year and extended warranty is not bought. •...

  • Page 92: Technical Parameters

    TECHNICAL PARAMETERS 7. TECHNICAL PARAMETERS 7.1. Inverter Specifications Technical Data SMILE-SP7.6-INV SMILE-SP9.6-INV Battery Input Data Battery Type Li-ion Battery Voltage Range (V) 80~495 Max. Charging Current (A) Max. Discharging Current (A) Charging Strategy for Li-ion Self-adaption to BMS Battery PV String Input Data Max.
  • Page 93 TECHNICAL PARAMETERS Max. Output Apparent 7600 9600 Power@240V (VA) Peak Output Apparent 9120, 60sec 11520, 60sec Power@240V (VA) Max. Continuous Output 31.7 Current@240V (A) Efficiency PV Max. Efficiency 97.6% Battery Charged by PV Max. 98.1% Efficiency Battery Charge/discharge to AC 96.6% Max.

  • Page 94: Auto-Transformer Specifications

    TECHNICAL PARAMETERS UL1741 SA, UL9540 California Rule 21, HECO Rule Grid Regulation 14, IEEE 1547, IEEE 1547.1 Safety Regulation UL1741, CSA22.2 No.107-01, UL1998, UL1699B FCC Part15 CLASS B *1 Battery discharge/charge power limited by voltage *2 Inverter will not work when PV input voltage ≥585V. *3 When there is no battery connected, inverter starts feeding in only if string voltage is higher than 200V.

  • Page 95: Grid Parameter Setting

    TECHNICAL PARAMETERS 7.3. Grid Parameter Setting For parameter, which used in grid support and protection function, adjustable requirement of CA Rule 21, HECO 14H and IEEE1547. 7.4. Battery Specifications SMILE-BAT-8.2PHA SMILE-BAT-8.2PHA Model (without EMS) (with EMS) Battery Type LFP (LiFePO4) Max.

  • Page 96: Maintenance

    MAINTENANCE 8. MAINTENANCE These servicing instructions are for use by qualified personnel only. To reduce the risk of electric shock, do not perform any servicing other than that specified in the operating instructions. 8.1. Routine Maintenance Normally, the inverter and battery pack need no maintenance or calibration. Disconnect the inverter and battery pack from all power sources before cleaning.

  • Page 97: Fans Clear And Replacement

    MAINTENANCE Risk of burns due to hot enclosure of the inverter The enclosure can get hot during operation. During operation, do not touch any parts other than the cover of the inverter. • Wait approx. 30 minutes before cleaning until the enclosure of the inverter has •...

  • Page 98: Fuse Replacement

    MAINTENANCE Step 3: Clean the ventilation grid and the fan with soft brush, paint brush, or compressed air. Reassemble the fans into the cabinet. If there is something wrong with the fan and need to be repaired or replaced, disassemble the fans following the above steps. 8.3.
  • Page 99 MAINTENANCE Step 2: Remove the 4 screws by Allen Wrench. Remove the cover. Step 3: Remove 5 screws by cross screwdriver. Remove the black plastic board. Confirm that the fuses are broken. Step 4: Remove the broken fuses in the middle on vertical direction which is shown in the right figure and don't remove fuses by prying or other methods.
  • Page 100 MAINTENANCE Step 5: Remove 4 screws. Remove the broken fuses which is shown in the right figure and replace them. Fasten the screws.

  • Page 101: Appendix 1: Protection Category Definition

    Appendix 1: Protection Category Definition Appendix 1: Protection Category Definition Overvoltage Category Definition Applies to equipment connected to a circuit where measures Category I have been taken to reduce transient overvoltage to a low level. Applies to equipment not permanently connected to the Category II installation.

  • Page 102: Appendix 2: System Connection Diagram

    Appendix 2: System Connection Diagram Appendix 2: System Connection Diagram Figure 1 BACK-UP SELECTED CIRCUITS...
  • Page 103 Appendix 2: System Connection Diagram Figure 2 BACK-UP WHOLE HOME...
  • Page 104 Appendix 2: System Connection Diagram...

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