Self-Heal; Course Introduction; Self-Heal Instruction; Supported Latitude Models - Dell Latitude 7424 Rugged Extreme Service Manual

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NOTE:
Only computers with BIOS Flash Update option in the F12 One-Time boot menu can use this function.
Updating from the One-Time boot menu
To update your BIOS from the F12 One-Time boot menu, you need the following:
● USB drive formatted to the FAT32 file system (key does not have to be bootable)
● BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB drive
● AC power adapter that is connected to the computer
● Functional computer battery to flash the BIOS
Perform the following steps to perform the BIOS update flash process from the F12 menu:
CAUTION:
Do not turn off the computer during the BIOS update process. The computer may not boot if you turn
off your computer.
1. From a turn off state, insert the USB drive where you copied the flash into a USB port of the computer.
2. Turn on the computer and press F12 to access the One-Time Boot Menu, select BIOS Update using the mouse or arrow keys
then press Enter.
The flash BIOS menu is displayed.
3. Click Flash from file.
4. Select external USB device.
5. Select the file and double-click the flash target file, and then click Submit.
6. Click Update BIOS. The computer restarts to flash the BIOS.
7. The computer will restart after the BIOS update is completed.

Self-Heal

Course Introduction

Self-Heal is an option that helps recover a Dell Latitude system from a No Post, No Power, No Video situation.

Self-Heal Instruction

1. Remove the primary battery and the AC adapter.
2. Disconnect the CMOS battery.
3. Release the flea power. Press and hold the power button down for 10 seconds or leave the system idle for 45 seconds.
4. Make sure the CMOS and primary battery are not plugged into the system.
5. Plug in the AC adapter. The system will auto power-on when the AC adapter inserted.
6. The system will start with a blank screen for a while and will shut down automatically. Watch for the LED lights (power,
Wi-Fi, and HDD). It will turn on.
7. The system will try to restart twice and will boot on the third attempt.
8. Place the CMOS battery and the AC adapter back in the system.
9. If self-heal recovers the failure, update the system with the latest BIOS, and perform ePSA to ensure proper functionality of
the system.
NOTE:
● During installation or removal of any hardware, always ensure all data is backed up properly.
● For instructions on how to remove or replace parts, visit the
● Before beginning to work on the computer, follow the

Supported Latitude Models

NOTE:
● Before replacing the system board, perform self-heal as a mandatory step.
Assembly
Disassembly.
Safety
Instructions.
Diagnostics
155

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