Releasing A Locked Cutter (Auto Cutter Mode Only) - Star TSP143GT Hardware Manual

7-3. Releasing a Locked Cutter (Auto Cutter Mode only)

If the auto cutter locks up, set the power switch to OFF to turn off the printer, and then set the
power switch to ON to turn the printer back on. A typical locked cutter will be restored when
you restart the printer.
If restarting the printer does not release the locked cutter, follow the steps below.
WARNING
Since working on the cutter may be dangerous, be sure to turn off the printer first.
(1) Set the power switch to OFF to turn off the printer.
(2) Remove the front cover to reveal the auto cutter.
(3) Remove any jammed paper.
Note: Be careful not to damage the printer while removing any jammed paper.
Since the thermal print head is particularly sensitive, be sure not to touch it.
Thermal head
Front cover
Auto cutter
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