What About Security; Get Support - Arris Touchstone CM9200 User Manual

What about security?

Having a high-speed, always-on connection to the Internet requires a certain amount of
responsibility to other Internet users — including the need to maintain a reasonably secure
system. While no system is 100% secure, you can use the following tips to enhance your
system's security:
■ Keep the operating system of your computer updated with the latest security patches.
Run the system update utility at least weekly.
■ Keep your email program updated with the latest security patches. In addition, avoid
opening email containing attachments, or opening files sent through chat rooms,
whenever possible.
■ Install a virus checker and keep it updated.
■ Avoid providing web or file-sharing services over your Cable Modem. Besides certain
vulnerability problems, most service providers prohibit running servers on consumer-
level accounts and may suspend your account for violating your terms of service.
■ Use the service provider's mail servers for sending email.
■ Avoid using proxy software unless you are certain that it is not open for abuse by other
Internet users (some are shipped open by default). Criminals can take advantage of open
proxies to hide their identity when breaking into other computers or sending spam. If
you have an open proxy, your service provider may suspend your account to protect the
rest of the network.

Get support

If you need assistance with your ARRIS product please contact your service provider.
For additional technical information and product user guides please visit the ARRIS Support
website at http://www.arris.com/consumers.
Touchstone CM9200 Cable Modem User Guide STANDARD Revision 1.0
Chapter 2: Get started
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