Yealink W73H DECT User Manual
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Yealink W73H DECT User Manual

Yealink W73H DECT User Manual

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Yealink
W73H DECT
User Guide
24Q1

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Summary of Contents for Yealink W73H DECT

  • Page 1 Yealink W73H DECT User Guide 24Q1...

  • Page 2: Call Features

    Use Handsets, CP, DD Phones Use Handsets, CP, DD Phones Use Handsets, CP, DD Phones Call Features Call Features Place Calls Place Calls Change the Default Outgoing Line Change the Default Outgoing Line Introduction Introduction Only the outgoing line(s) assigned by your system administrator can be used to place calls. When multiple outgoing lines are assigned to the handset, the first one will be the default outgoing line.
  • Page 3 Use Handsets, CP, DD Phones 2. Select the desired option, and then press Select Select. Place an Internal Call Place an Internal Call You can place an internal call to the desired handset or all handsets. Procedure Procedure 1. Go to OK OK >...
  • Page 4 Use Handsets, CP, DD Phones For CP935W, tap and enter the desired number using the dailpad. 2. Press the OK OK key or Off-hook Off-hook Key to dial out. For CP935W, tap to dial out. Place Multiple External Calls Place Multiple External Calls When you are on a call, you can hold your current call and place a new call.
  • Page 5 Use Handsets, CP, DD Phones Place a Call from the Shared Directory Place a Call from the Shared Directory Introduction Introduction You can place a call to a contact directly from your shared directory. Before You Begin Before You Begin 1.
  • Page 6 Use Handsets, CP, DD Phones 1. Go to OK OK > Settings Settings > Telephony Telephony > Speed Dial Speed Dial. The phone screen displays all available speed dial keys (2-9). 2. Highlight the desired digit key and press Assign Assign.
  • Page 7 Use Handsets, CP, DD Phones Introduction Introduction You can quickly dial a number using a speed dial key without entering the directory. Configure a Speed Dial Key Configure a Speed Dial Key You can set a line key as a speed dial key for a contact number. Procedure Procedure 1.
  • Page 8 Use Handsets, CP, DD Phones Redial the Last Dialed Number Redial the Last Dialed Number Procedure Procedure 1. Press twice when the handset is idle. For DD phone, press twice. Add a Dialed Number to Local Directory Add a Dialed Number to Local Directory You can add a dialed external call number to the Local Directory or update the number for an existing contact.

  • Page 9: Answer Calls

    Use Handsets, CP, DD Phones 5. Place a call. The callee is prompted with an incoming call from anonymity. If the callee enables an anonymous rejection feature, you may be prompted that the callee does not accept calls from an anonymous number. Call Emergency Alarm Number Call Emergency Alarm Number Introduction...

  • Page 10: Answer A Call When In A Call

    Use Handsets, CP, DD Phones 3. Select the desired handset. 4. Select Accept Accept from the desired line fields. 5. Confirm the action. Answer a Call Answer a Call Introduction Introduction When you receive an incoming call, the phone rings and the screen displays the information of the incoming call. Procedure Procedure Do one of the following:...

  • Page 11: Disable Call Waiting

    Use Handsets, CP, DD Phones Does Yealink DECT phone support Auto Answer? Disable Call Waiting Disable Call Waiting Introduction Introduction If the call waiting feature is disabled, when there is already a call, the new incoming call will be rejected automatically.

  • Page 12: Reject Anonymous Calls

    Use Handsets, CP, DD Phones Silence or Reject Incoming Calls Silence or Reject Incoming Calls Silence a Call Silence a Call Introduction Introduction You can silence a call to stop your phone from ringing. Even if you silence the call, the incoming call notification continues to be displayed on your phone. Procedure Procedure Select Silence...

  • Page 13: End Calls

    Use Handsets, CP, DD Phones Introduction Introduction You can enable DND to reject all incoming calls automatically when you do not want to be interrupted. Before You Begin Before You Begin Check with your system administrator to find out if the DND feature is available on your phone. Procedure Procedure 1.

  • Page 14: Hold A Call

    Use Handsets, CP, DD Phones  TIP On the CP935W/CP930W, to mute or unmute quickly, you can press the mute key directly. Hold and Resume Calls Hold and Resume Calls Hold a Call Hold a Call Introduction Introduction You can place an active call on hold on your phone. Procedure Procedure 1.

  • Page 15: Transfer Calls

    Use Handsets, CP, DD Phones 4. Enter the destination number in the Target Target or Forward to Forward to field. 5. If you select the No Answer (No Answer Forward) No Answer (No Answer Forward), select the desired ring time to wait before forwarding from the After Ring Time After Ring Time field.

  • Page 16: Before You Begin

    Use Handsets, CP, DD Phones Before You Begin Before You Begin Introduction Introduction The phone supports creating a conference with other two external parties and multi-way network conference. The CP930W/CP935W supports creating local conference, a seven-way hybrid UC meeting (the CP935W supports creating a five-way hybrid meeting) and network conference. During the conference, follow these tips: Mute your microphone when you are not speaking, especially in noisy environments.

  • Page 17: Local Conference

    Use Handsets, CP, DD Phones 4. Do the following to place a mobile call over Bluetooth on the phone. a) Select Hold Hold > New Call New Call. b) Select Switch Switch to choose the Mobile Account. For CP935W, press to choose the Mobile Line.

  • Page 18: Network Conference

    Use Handsets, CP, DD Phones The conference among the original call(s) and the incoming call is set up. If you are in a conference, the new party will join the conference. Hold or Resume a Conference Call Hold or Resume a Conference Call When you place a conference call on hold, other participants cannot hear each other until you resume the held conference call.
  • Page 19 Use Handsets, CP, DD Phones Set Up a Network Conference Set Up a Network Conference You can set up a network conference with two or more contacts. Procedure Procedure 1. Place a call to the first party. 2. Select Options Options >...

  • Page 20: Record A Call

    By default, you can record your calls into an SD card so that you can listen to them later. For more information on how to attach an SD card, please refer to the Quick Start Guide for your phone on Yealink Support.

  • Page 21: Multicast Paging

    Use Handsets, CP, DD Phones Introduction Introduction After stopping recording, you can manage the recordings on your phone. Make sure the is still inserted in the phone. Listen to a Recording Listen to a Recording You can browse and play back the recordings on your phone. ...
  • Page 22 26 to 30 26 to 30 : Broadcasts are sent to channel 26 to 30. We recommend that you specify these channels when broadcasting with Yealink IP phones running firmware version 81 or later running new firmware version (new paging mechanism).

  • Page 23: Advanced Call Features

    Use Handsets, CP, DD Phones settings configured by your system administrator. Manage a Paging Call Manage a Paging Call Introduction Introduction During a paging call, you can manage it manually at any time. Procedure Procedure You can do the following: Select Hold Hold to place the current paging call on hold.
  • Page 24 Use Handsets, CP, DD Phones 2. Do one of the following: If you want to park the call against the local extension, press the # key. If you want to park the call against the desired extension, enter the extension (for example, 4606) which you want to park the call and press the # key. If the call is parked successfully, you will hear a voice prompt that the call is parked.

  • Page 25: Shared Call Appearance (Sca)

    Introduction Yealink phone supports using Shared Call Appearance (SCA) to share a line. So that this line can be registered on more than one phone at the same time. Your system administrator can set your phone to use the shared line.
  • Page 26 Use Handsets, CP, DD Phones Place a Call on Public Hold Place a Call on Public Hold You can place a call on public hold so that any shared line phone can retrieve the held call. Procedure Procedure 1. During a call, select Options Options >...
  • Page 27 Use Handsets, CP, DD Phones If you want to connect to the message center, you need to set the voice mail code on your phone. Procedure Procedure 1. Go to OK OK > Voice Mail Voice Mail > Set Voice Mail Set Voice Mail.
  • Page 28 Use Handsets, CP, DD Phones Listen to Voice Mails Listen to Voice Mails You can listen to your voice mails on the handset directly. Before You Begin Before You Begin You need to set the voice mail code in advance. Procedure Procedure 1.
  • Page 29 Use Handsets, CP, DD Phones Join a PTT Meeting Join a PTT Meeting Introduction Introduction You can join a PTT meeting directly when someone has initialed one. Your devices will be muted automatically when you join the meeting. You can press the Mute key to unmute and speak.
  • Page 30 Use Handsets, CP, DD Phones Introduction Introduction You can exit a PTT meeting or end the meeting. You can rejoin after exiting the meeting if it has not been finished. For meeting initiator： For meeting initiator： Press Unlock Unlock to exit the meeting individually and go back to the PTT operation screen; other participants will not exit the meeting. After this, the initiator can also talk by long pressing the Mute Mute key, and other participants also can hear it.

  • Page 31: Local Directory

    Directory Before You Begin Before You Begin Introduction Introduction Yealink Phones support 4 directory types: Local Directory Local Directory, Shared Directory Shared Directory, Blocklist Blocklist and Remote Phone Book Remote Phone Book . At present, W70B/W80 Multi-Cell System/W90 Multi-Cell System supports all of them.
  • Page 32 Use Handsets, CP, DD Phones For CP935W, you can swipe up and down the screen to look through the contacts. The contact names are displayed in alphabetical order. Edit Contacts Edit Contacts You can modify or add more information to your contacts. Procedure Procedure 1.

  • Page 33: Shared Directory

    Use Handsets, CP, DD Phones Search for Contacts Search for Contacts In the Local Directory, you can enter search criteria to find your desired contact quickly. Procedure Procedure 1. Go to OK OK > Directory Directory or OK OK > Directory Directory >...
  • Page 34 Use Handsets, CP, DD Phones 1. Go to OK OK > Directory Directory > Shared Directory Shared Directory. For CP930W/CP935W, go to Directory Directory > Shared Directory Shared Directory. 2. Highlight the desired contact and select Options Options > Edit Edit.

  • Page 35: Block List

    Use Handsets, CP, DD Phones Search for Shared Directory Contacts Search for Shared Directory Contacts In the Shared Directory, you can enter search criteria to find your desired contact quickly. Procedure Procedure 1. Go to OK OK > Directory Directory > Shared Directory Shared Directory.
  • Page 36 Use Handsets, CP, DD Phones View Blocklist Contacts View Blocklist Contacts You can view the blocklist contacts from the blocklist on your phone. Procedure Procedure 1. Go to OK OK > Settings Settings > Telephony Telephony > Blocklist Blocklist. For DD phone, go to Menu Menu >...

  • Page 37: Remote Phone Book

    Use Handsets, CP, DD Phones Delete All Blocklist Contacts Delete All Blocklist Contacts You can delete all contacts from the Blocklist when you are ready to answer calls from them again. Procedure Procedure 1. Go to OK OK > Settings Settings >...

  • Page 38: Troubleshooting Solutions

    Use Handsets, CP, DD Phones 3. Use the navigation keys to look through the contacts. For CP935W, slide the contacts directly to look through. Save a Remote Phone Book Contact to the Local Directory Save a Remote Phone Book Contact to the Local Directory You can save any remote phone book contact to the Local Directory to conveniently call this contact when you cannot access the Remote Phone Book.

  • Page 39: Call History Icons

    Use Handsets, CP, DD Phones Call History Call History Call History Icons Call History Icons Introduction Introduction The call history icon in the Call History indicates the corresponding call history types. W53H/W56H/W73H/W78H/W57R/W59R: W53H/W56H/W73H/W78H/W57R/W59R: Icon Icon Description Description Received Calls Missed Calls Placed Calls CP930W: CP930W:...
  • Page 40 Use Handsets, CP, DD Phones Procedure Procedure 1. Press History History. 2. Select the desired list. 3. Highlight the desired entry and select Options Options > Add To Local Add To Local > New Entry New Entry. For DD phone, select Option Option >...

  • Page 41: Customize Your Phone

    Use Handsets, CP, DD Phones Delete a Call Record Delete a Call Record You can delete any call record from the call history list. Procedure Procedure 1. Press History History. 2. Select the desired list. 3. Highlight the desired entry and select Options (Option) Options (Option)>...

  • Page 42: Change The Wallpaper

    Use Handsets, CP, DD Phones Before You Begin Before You Begin It is only applicable to W53H/W56H/W73H/W78H/W57R/W59R/CP930W/CP935W. Procedure Procedure Do one of the following: Press the On-hook key. The handset screen lights up. For CP930W, long press the On-hook key. The mute touch key glows red and then the handset screen lights up. For CP935W, long press the Home Key.

  • Page 43: Set The Screen Saver

    Use Handsets, CP, DD Phones Before You Begin Before You Begin It is only applicable to W73H/W78H/W56H/W53H/W59R/W57R/DD phone/CP935W. Procedure Procedure 1. Go to OK OK > Settings Settings > Display Display > Wallpaper Wallpaper. For DD phone, go to Menu Menu >...

  • Page 44: Change The Language

    Use Handsets, CP, DD Phones For CP930W/CP935W, the backlight automatically turns off, when the phone is charging and inactive for a specified time. When the CP930W/CP935W is not in charging, its backlight will be turned off after the phone is inactive for about 30 seconds. Procedure Procedure 1.

  • Page 45: Time And Date

    Use Handsets, CP, DD Phones Before You Begin Before You Begin Contact your system administrator to find out exactly which languages are supported on your phone. Procedure Procedure 1. Go to OK OK> Settings Settings > Language Language. For CP930W, go to Menu Menu >...
  • Page 46 Use Handsets, CP, DD Phones Change the Time and Date Format Change the Time and Date Format You can set the phone to display the time in 12-hour or 24-hour format. You can also change the date format, including the options to display the day (D), month (M), and year (Y). Procedure Procedure 1.
  • Page 47 Use Handsets, CP, DD Phones Intercom Directory Local Directory Remote Directory Volume Paging Volume+ Shared Directory Status XML Browser Customize the Shortcuts Customize the Shortcuts You can customize the function of the shortcuts to make your handset more personalized. Procedure Procedure 1.
  • Page 48 Use Handsets, CP, DD Phones Type Type Description Description Menu key it prevents unauthorized users from accessing the menu, changing the personal settings for your phone. Function it only allows users to use the keypad for placing a call, answering or rejecting an incoming call and ending a call, and it prevents unauthorized users from other operations.

  • Page 49: Rename The Handset

    Use Handsets, CP, DD Phones Procedure Procedure Press on the base station All the handset that registered to this base station will ring simultaneously and the screen will display the IP address of the base station. You can press any key on handset to stop ringing, or press again on the base station to stop all handsets ringing.
  • Page 50 Use Handsets, CP, DD Phones 4. Confirm the action. The base station reboots to make the change take effect. The change applies to all the handsets registered to the base station. The color of the signal strength indicator on the idle screen will change from white to green.

  • Page 51: Phone Mode

    Use Handsets, CP, DD Phones Related Topic Related Topic Set the Eco Mode+ Yealink DECT Repeater User Guide Customize the Soft Keys Customize the Soft Keys Introduction Introduction You can customize the function of the soft keys displayed on the bottom of the idle screen. The soft keys are typically used to access frequently used functions, and to create menu shortcuts to access frequently used phone settings.

  • Page 52: Audio Settings

    Use Handsets, CP, DD Phones Before You Begin Before You Begin It is only applicable to W53H/W56H/W73H/W78H/W57R/W59R. Switch on Silent Mode Switch on Silent Mode You can silence an incoming call by switching on silence mode to stop your phone from ringing. Procedure Procedure 1.

  • Page 53: Set The Ring Tone

    Use Handsets, CP, DD Phones Play the local ringback tone instead of media when placing a long-distance number without plus 0 Play the local ringback tone instead of media when placing a long-distance number without plus 0 Ensure that the 180 ring workaround feature is disabled. Related Topic Related Topic Early Media...

  • Page 54: Silent Charging

    Use Handsets, CP, DD Phones Silent Charging Silent Charging Introduction Introduction You can enter silent mode when the handset is charging. When you exit charging, return to the volume before charging. Before You Begin Before You Begin It is not applicable to DD phones/CP935W. Procedure Procedure 1.
  • Page 55 Use Handsets, CP, DD Phones plays when a setting is changed or the handset is placed in the charger cradle. Confirmation  NOTE NOTE It is not applicable to CP935W. Low Battery plays when the battery’s remaining capacity is low and the handset needs charging. ...

  • Page 56: Set The Key Tone

    Use Handsets, CP, DD Phones Set the Key Tone Set the Key Tone Introduction Introduction If you enable the key tone, the phone will produce a sound when you press the keypad. Before You Begin Before You Begin It is only applicable to DD phone. Procedure Procedure 1.
  • Page 57 Use Handsets, CP, DD Phones Bluetooth Bluetooth Introduction Introduction The W59R/W78H handset can be used with a Bluetooth headset. By default, the Bluetooth feature is disabled. To be able to use Bluetooth, it must be enabled. Enable/Disable the Bluetooth Enable/Disable the Bluetooth Procedure Procedure 1.
  • Page 58 Make sure you have activated the Bluetooth mode and made the phone discoverable. Procedure Procedure 1. Scan and pair the phone from the Bluetooth-enabled mobile phone (the default device name of your phone is “ Yealink-CP930W Yealink-CP930W”/“Yealink-CP935W Yealink-CP935W”. 2. Select OK OK when the phone prompts the connection passkey.
  • Page 59 Use Handsets, CP, DD Phones You can handle a mobile phone call on your phone; the phone acts as a speaker and microphone for your mobile phone. Before You Begin Before You Begin 1. Ensure the Bluetooth-enabled mobile phone is paired and connected to your phone. 2.
  • Page 60 Introduction Introduction When connected to the PC, the phone acts as a speaker and microphone during calls. You can install a softphone (for example, Yealink VC Desktop) on PC to make calls. From your phone, you can do the following: Manage the audio from calls or media played on your PC.

  • Page 61: Mute/Unmute The Microphone

    Use Handsets, CP, DD Phones Before You Begin Before You Begin Make sure you have set your phone as the PC audio device. Procedure Procedure 1. Make the call (or answer an incoming call) using the installed softphone on PC. The microphone is automatically activated on your phone.
  • Page 62 Use Handsets, CP, DD Phones 1. On the web user interface, go to Upgrade Upgrade > Reboot Reboot. Results Results After the above steps, the registration LED and network status LED on the base station go out simultaneously. After a period of time, the LED indicators will glow green again when the base station restarts successfully.
  • Page 63 Use Handsets, CP, DD Phones Set via the Web User Interface Set via the Web User Interface 1. On the web user interface, go to Upgrade Upgrade > Reset to Factory Setting Reset to Factory Setting. Results Results All individual settings of the base station will be reset to factory defaults. The power LED indicator and network LED indicator on the base station slowly flash in sequence during the resetting.

  • Page 64: Appendix A- Menu Structure

    Use Handsets, CP, DD Phones For DD phone, go to Menu Menu > Advanced Settings Advanced Settings (default PIN: 0000) > Reset Config Reset Config > Handset Reset Handset Reset. For CP935W, go to More More > Advanced Advanced (default PIN: 0000) > Reset Reset >...
  • Page 65 Use Handsets, CP, DD Phones  NOTE NOTE The menus in the gray box are not available when the handset is not registered to a base station. For W78H: For W78H:...
  • Page 66 Use Handsets, CP, DD Phones...
  • Page 67 Use Handsets, CP, DD Phones  NOTE NOTE The menus in the gray box are not available when the handset is not registered to a base station. For CP930W: For CP930W: For CP935W: For CP935W:...
  • Page 68 Use Handsets, CP, DD Phones For DD Phone: For DD Phone:...

  • Page 69: Appendix B - Input Modes And Characters

    Use Handsets, CP, DD Phones Appendix B - Input Modes and Characters Appendix B - Input Modes and Characters Abc (initials Abc (initials ΑΒΓ ΑΒΓ AÄÅ AÄÅ aäå aäå S S ŚŠ s s śš абв абв АБВ АБВ in capitals) in capitals)
  • Page 70 Use Handsets, CP, DD Phones AÀÁÂÃÄ aàáâãäå AÁÄĄB aáäąb ABCabc2 ABC2 abc2 ΑΒΓ2 АБВГ2 абвг2 ÅÆBCÇ2 æbcç2 CĆČ2 cćč2 DEÈÉÊ deèé DĎEÉ dďeé DEFdef3 DEF3 def3 ΔΕΖ3 ДЕЖЗ3 дежз3 ËẼF3 êëẽf3 ĘĚF3 ęěf3 GĞHIÌÍ gğhiìí GHIghi4 GHI4 ghi4 ΗΘΙ4 GHIÍ4 ghií4 ИЙКЛ4 ийкл4...

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