Related Manuals for HP 732pk
Summary of Contents for HP 732pk
- Page 1 Maintenance and Service Guide 732pk model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 2 AMD is a trademark of Advanced Micro sure to read “Important Safety Devices, Inc. Bluetooth is a trademark Information”. owned by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S. and other countries.
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Page 3: Table Of Contents
Table of Contents 1 Getting started .............................. 2 Important safety information ........................2 Important service information and precautions ..................2 RoHS (2002/95/EC) requirements ......................3 General descriptions ..........................3 Firmware updates ........................... 3 Before returning the repaired product to the customer ................3 2 Monitor features ............................ -
Page 4: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment. -
Page 5: Rohs (2002/95/Ec) Requirements
Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock. -
Page 6: Monitor Features
Wide viewing angle to allow viewing from a sitting or standing position, or moving from side to side (horizontal/vertical viewing angles: 178° ) ● Single power button on the monitor turns the monitor and HP notebook (if connected to Thunderbolt™ or USB Type-C® cable) on and off ●... - Page 7 ● Removable stand for flexible monitor head mounting solutions ● HP Quick Release 2 device to quickly attach the monitor head to the stand with a simple click, and then remove it with the convenient sliding tab release ● VESA® mounting bracket for attaching the monitor head to a wall-mount device or swing arm ●...
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Page 8: Front Components
Be sure that the master power switch on the monitor is in the On position to turn on the monitor. NOTE: When an HP notebook is connected to the Thunderbolt port, pressing the power button on the display turns off your notebook or puts it to sleep based on your power setting preferences. -
Page 9: Rear Components
Rear components To identify the components on the rear of the monitor, use this illustration and table. Rear components and their descriptions Component Description Joypad Press to open the OSD settings. USB port (downstream) Connects a USB cable to a peripheral device, such as a keyboard, mouse, or USB hard drive, and supports battery charging. - Page 10 Bottom components and their descriptions Component Description Security cable slot Connects an optional security cable. Master power switch Turns on or off all power to the monitor. Power connector Connects your monitor to a power outlet. HDMI port Connects the HDMI cable to a source device such as a computer or game console. DisplayPort connector Connects the DisplayPort cable to a source device such as a computer or game console.
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Page 11: Locating The Serial Number And Product Number
Depending on the product, the serial number and product number are located on a label on the rear of r or on a label under the front bezel of the monitor head. You might need these numbers when you contact HP for support. -
Page 12: Illustrated Parts Catalog
Illustrated parts catalog To identify the monitor major components, use this illustration and table. Item Description PANEL KEY_POWER Key Board MIDDLE_FRAME INSULATING SHEET 250*223.6*5 Power Board MAINFRAME Cover_IO Connector Board KEY_FRAME SPONGE KEY_FUNCTION REAR_COVER... -
Page 13: How To Order Parts
Q01G6019 1 QM1G076Z0400470ARA 0M1G 140 8225 0D1G1030 6120 QM1G38400601200ARA 0Q1G2030 6120 How to order parts The HP authorized repair center can purchase the power board from HP. Power board Description HP spare part number Manufacturer part number ADPCL1922ACG+ PSU 732pk... - Page 14 Internal and External Power Supplies are available for purchase from the following EU distributor: EET https://www.eetgroup.com/en-eu/ NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your product, go to https://partsurfer.hp.com/Search.aspx, select your country or region, and then follow the on-screen instructions.
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Page 15: Removal And Replacement Procedures
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”... - Page 16 1) Remove 4 screws from the hinge. 2) Use your fingers to split the left and right sides apart between the middle frame and rear case. 3) Insert the scraper bar tool into the gap between the middle frame and rear case, and then rotate. The hook opens.
- Page 17 6) Disassemble the USB board and key board from the Rear Cover (if required). 7) Remove 4 screws and disconnect the FFC cable to disassemble the main frame from panel...
- Page 18 8) Tear off tapes and disassemble 9 screws from the board. 9) Disassemble all the boards from housing. 10) Disconnect all the wires from the board.
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Page 19: Power Board
Before removing the power board, follow these steps: ▲ Prepare the monitor for disassembly. See Preparation for disassembly on page 13. Remove the power board: 1) The HP 732PK power board connector position is as follows: Warning: After unplugging the power supply, the capacitance is still charged, do not touch and discharge the capacitor. -
Page 20: Connector Repair
2) Locate the part number location on the board Connector repair This procedure includes HDMI, DisplayPort, USB Type C, USB B type, RJ45, USB 3.0A connectors. The connectors are on the main board (board part number CBPC1R4HPQ2) The connectors’ identifiers are as follows: Connector Location Connector... - Page 21 Main Board This procedure includes USB3.0 A, USB Type-C connectors. The connectors are on the USB board (board part number USB1QA6) The connectors’ identifiers are as follows: Connector Location USB 3.0 A CN154 USB Type-C CN152 CN154 CN152 Before repairing connectors, follow these steps: ▲...
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Page 22: Hdmi Connector Cn5001
• If connector need to replace, please insert new parts carefully because the near pin may cause short circuit by inappropriate operate. • DO NOT allow any liquid on the board. Water and moisture may cause short-circuit to the electronic components and lead to malfunctions. •... -
Page 23: Dp Connector Cn5101
DP connector CN5101 Repair the DP connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins. 3) Lift the CN5101 connector from the circuit board 4) Place the new component on the circuit board. -
Page 24: Dp Connector Cn5201
3) Lift the CN1801 connector from the circuit board. 4) Place the new component on the circuit board. Be sure that it matches the footprint. 5) Solder the new component. DP connector CN5201 Repair the DP connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins. -
Page 25: Usb Connector Cn1001
USB connector CN1001 Repair the USB connector: 1） Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Lift the CN1001 connector from the circuit board. 3) Place the new component on the circuit board. Be sure that it matches the footprint. 4) Solder the new component. -
Page 26: Usb 3.0 A Connector Cn154
2) Lift the CN1002/CN1102/CN1104 connector from the circuit board. 3) Place the new component on the circuit board. Be sure that it matches the footprint. 4) Solder the new component. USB 3.0 A connector CN154 Repair the USB 3.0A connector: 1）... -
Page 27: Function Test
2）Use a hot air gun to melt the solder on the pins. 3) Lift the CN152 connector from the PCB. 4) Place the new component on the circuit board. Be sure that it matches the footprint. 5) Solder the new component Function test After repair, be sure to confirm that all functions are working. - Page 28 seconds to disable the Power button lockout feature. Video cable is improperly connected. Connect the video cable properly. System is in Sleep Mode. Press any key on the keyboard or move the mouse to exit sleep mode Open the OSD menu and Video card is incompatible.
- Page 29 Open the OSD menu, The monitor is in Power Saver mode. select Power, and then change the power mode to Performance. Be sure that the computer The desktop computer is not connected to is connected to the USB the USB Type-C#1 port on the monitor. Type-C#1 port on the monitor.
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Page 30: Index
Index components RC removal, 13 front, 6 removal connector repair, 18 power board, 17 features, 4 RC, 13 firmware updates, 3 removal and replacement procedures, 13 front components, 6 returning to customer, 3 function test, 25 RoHS (2002/95/EC) requirements, 3 how to order parts, 11 safety information, 2 illustrated parts catalog, 10...