HP E190i Maintenance And Service Manual
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Maintenance and Service Guide
E190i model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.

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Table of Contents
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Summary of Contents for HP E190i

  • Page 1 Maintenance and Service Guide E190i model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
  • Page 2 AMD is a trademark of Advanced Micro sure to read “Important Safety Information”. Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S.
  • Page 3: Table Of Contents

    Table of Contents 1 Getting started ................................1 Important safety information ..........................1 Important service information and precautions ....................1 RoHS (2002/95/EC) requirements .......................... 2 General descriptions .............................. 2 Firmware updates ..............................2 Before returning the repaired product to the customer ..................2 2 Monitor features ................................
  • Page 4: Getting Started

    Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment.
  • Page 5: Rohs (2002/95/Ec) Requirements

    Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock.
  • Page 6: Monitor Features

    Energy saver feature to meet requirements for reduced power consumption ● ● Intelligent Management AssetControl Compliant with the following regulated specifications (for additional certifications and agency ● notices, refer to the HP LCD Monitors Reference Guide on the disc included with this monitor European Union CE Directives...
  • Page 7 For safety and regulatory information, refer to the Product Notices provided in your documentation kit. To access the latest user guides or manuals for your product, go to http://www.hp.com/support and follow the instructions to find your product. Then select Manuals.
  • Page 8: Front Components

    Front components To identify the components on the front of the monitor, use this illustration and table Table 2-1 Monitor Front Panel Controls Control Function Menu Opens, selects or exits the OSD menu. Minus If the OSD menu is on, press to navigate backward through the OSD menu and decrease adjustment levels.
  • Page 9: Rear And Side Components

    Rear and side components To identify the components on the rear of the monitor, use this illustration and table. Table 2-2 Rear and side components and their descriptions Function Component AC Power Connector Connects the AC power cord to the monitor DisplayPort Connects the DisplayPort cable to the monitor (select regions only)
  • Page 10: Locating The Serial Number And Product Number

    The Spec and Barcode label are located on the rear of the monitor. The serial number and product number are located on a Barcode label. You may need these numbers when contacting HP about the monitor model. Barcode and Spec label (except India):...
  • Page 11: Illustrated Parts Catalog

    To identify the monitor major components, use this illustration and table. Table 3-1: Monitor major components and their descriptions Item Description Part number # Privacy filter E190i # Function key E190i # Key BD E190i # Logo E190i # Bezel E190i # Panel E190i...
  • Page 12: How To Order Parts

    # Base E190i # Lock pin E190i How to order parts The HP authorized repair center can purchase the power board from HP. Power board Description HP spare part number Manufacturer part number PWR BD E190i LGD DIP N12865-001 55.7W704.001G...
  • Page 13 You can purchase cables from the HP part store at https://partsurfer.hp.com/Search.aspx. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.com, select your country or region, and then follow the on-screen instructions.
  • Page 14: Removal And Replacement Procedures

    Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”...
  • Page 15 2) Remove Rear Cover from Display Head. 3) Remove Front Cover with function key board from Display Head. 4) Remove 4pcs screw for unlocking the bracket with panel. Tear off AL tape and disconnect LVDS cable..
  • Page 16 5) Remove 7pcs screws for unlocking the AC outlet and all connectors. 6) Remove 1pcs screws for unlocking the USB unit, then remove the cable from the connector.
  • Page 17: Power Board

    The power board part number is 55.7W704.001G. Before removing the power board, follow these steps: Prepare the monitor for disassembly. See Preparation for disassembly on page 11. ▲ Remove the power board: 1) The HP E190i power board connector position is as follows:...
  • Page 18: Connector Repair

    2) Locate the part number location on the board. 3) Pin solder with soldering iron and absorber. 4) Lift the connector up and away from the PCB. Connector repair This procedure includes D-SUB, DVI, Display Port, USB-B and USB-A connectors. The connectors are on the main board (board part number 48.7S703.01M and side BD 48.7J705.011).
  • Page 19 The connector identifiers are as follows: Connector Location D-SUB P302 P303 P304 USB-B P202 USB-A P2A2, P2A3 Main BD - 48.7S703.01M Side BD - 48.7J705.011 Before repairing connectors, follow these steps: Prepare the monitor for disassembly. See Preparation for disassembly on page 11. ▲...
  • Page 20: D-Sub Connector P302

    D-Sub connector P302 Repair the D-Sub connector: 1) Use a soldering iron to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins 3) Lift the D-Sub connector from the PCB. 4) Place the new component on the PCB.
  • Page 21: Usb-B Connector P202

    2) Use a hot air gun to melt the solder on the pins 3) Lift the DP connector from the PCB. 4) Place the new component on the PCB. Be sure that it matches the PCB footprint. 5) Solder the new component. USB-B connector P202 Repair the USB-B connector: 1) Use a soldering iron to remove as much solder as possible from the pin.
  • Page 22: Function Test

    2) Lift the USB-A connector from the PCB. 3) Place the new component on the PCB. Be sure that it matches the PCB footprint. 4) Solder the new component. Function test After repair, be sure to confirm that all functions are working. Table 4-1: Function test Test item...
  • Page 23 Video cable is improperly connected. Connect the video cable properly. System is in Auto-Sleep Mode. Press any key on the keyboard or move the mouse to inactivate the screen blanking utility. Video card is incompatible. Open the OSD menu and select the Input menu.
  • Page 24: Index

    Index components RC removal, 11 front, 5 rear components, 6 rear, 6 removal connector repair, 15 power board, 14 features, 3 RC, 11 firmware updates, 2 removal and replacement procedures, 11 front components, 5 returning to customer, 2 function test, 19 RoHS (2002/95/EC) requirements, 2 how to order parts, 9 safety information, 1...

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734057-001

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