Yealink Headset for
Training Scenarios
QUICK REFERENCE GUIDE
If you need to use two headsets for training purposes, you can utilize the Yealink USB App and two WH6X series headsets. One
headset is considered "The Trainer" headset - this is the headset that will be used for communication. The other headset is considered
"The Trainee" headset. This is the headset that will be "listening" only.
Important Considerations:
+
Only the WH6X series headsets can be used.
+
A maximum of 4 headsets can be paired.
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Headsets must use the same docking method but do not have to be the same model. You can use the following combinations:
+ (2) WH62 headsets
+ (2) WH63 Headsets
+ (2) WH66 Headsets
+ (2) WH67 Headsets
+ (1) WH62 Headset and (1) WH66 Headset
+ (1) WH63 Headset and (1) WH67 Headset
GETTING STARTED
Preparing the "Trainer's" headset
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Install or open the Yealink USB Connect Software. Refer to the Yealink USB Connect Quick Reference Guide for download
information.
+
Connect the trainer's base unit to a PC with the Yealink USB Connect Software. It must be connected to the base's USB Port labeled
PC.
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Navigate to Device Settings > Advanced Settings.
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Enable Permanent Conference Mode Setting.
This setting will allow the trainee headset to remain connected to the trainer's base unit after each call.
NOTE:
If you do not see this option, you may need to check that the firmware of the headsets are upgraded to the latest version.
March 12, 2024
Need support? Connect with us at
Dial
4357 (HELP)
or
315-671-6262
www.northland.net/support
to speak to a Northland Representative
or
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