Related Manuals for Yealink WH62
Summary of Contents for Yealink WH62
- Page 1 WH62 Mono Portable & WH62 Dual Portable DECT Wireless Headset * The pictures in this guide take the Teams version as an example. User Guide V1.0...
- Page 2 Content Package Contents ..........1 Charge the Headset ..........1 Power on/off ............2 Pair WDD60 with the Headset (optional) ..... 2 Connect to PC ............ 3 Usage ..............3 Wear the Headset ..........4 Replace Ear Cushions ......... 4 Software ...............
- Page 3 Package Contents USB-A WH62 Mono Headset or Charging Cable 1.2M WH62 Dual Headset Quick Start Guide WDD60 Dongle Carrying Case Note: The package consists of one WHM621 or WHD622 headset and one WDD60. Some third-party accessories may be incompatible with the headset, so we strongly recommend that you use Yealink accessories only.
- Page 4 Power on/off "power on" Power on Power off "power off" Hold 3s Note: The headset will automatically power off after unpaired with the WDD60 for more than 10 minutes to save power. Pair WDD60 with the Headset (optional) In the event that the WDD60 is unpaired or bought separately, you will need to pair the WDD60 with the headset.
- Page 5 Connect to PC Power on state Green The headset and the WDD60 are pre-paired and ready for use. Usage Mute Button Volume Up Button Call Control Button Volume Down Button Basic Call Usage Answer or end a call Press the Call Control Button Reject a call Double-press the Call Control Button Hold or resume a call...
- Page 6 Multiple Calls Handling End the current call and Press the Call Control Button answer the incoming call Hold the current call and Hold the Call Control Button for 2s answer the incoming call Reject incoming call, while Double-press the Call Control Button on a current call Switch between held call Hold the Call Control Button for 2s...
- Page 7 Software Yealink USB Connect Yealink USB Connect is a computer software designed to manage Yealink USB devices. With Yealink USB Connect, you can: • Get an overview of connected Yealink USB devices. • Update your WDD60 and headset. When supporting the OTA upgrade (as shown in the picture below), the headset will upgrade the headset software through over- the-air transmission.
- Page 8 Status and LED Headset Status Battery level Power off / idle Slowly flash red Battery < 5% (low battery) Charging Flash red Battery between 0% and 20% Flash green Battery between 20% and 100% Glow green Battery 100% (full) Call Fast flash red Ringing Glow red...
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Questions and answers
My Yealink WH62 headset isn't working. When I put it on the charging stand it glows purple. What do I do?
If your Yealink WH62 headset glows purple when placed on the charging stand, it indicates that it is connecting with Microsoft Teams. This is a normal status and not a charging issue.
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how to stop the noise from stand when the phone rings
To stop the noise from the Yealink WH62 stand when the phone rings, open Yealink USB Connect, go to Device Settings > Basic Settings, and set "Base Ringtone" for both softphone and desk phone to "0."
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The call control button on the WH62 Mono Wireless Headset is not working. How do I trouble shoot ?
To troubleshoot the call control button on the Yealink WH62 Mono Wireless Headset, follow these steps:
1. Hold or Resume a Call: Press and hold the Call Control Button for 2 seconds.
2. End the Current Call and Answer an Incoming Call: Press the Call Control Button once.
3. Hold the Current Call and Answer an Incoming Call: Press and hold the Call Control Button for 2 seconds.
4. Reject an Incoming Call While on a Current Call: Double-press the Call Control Button.
5. Switch Between Held Call and Active Call: Press and hold the Call Control Button for 2 seconds.
If the button does not work as expected, reset the headset by pressing and holding both the Computer button and Desk Phone button on the base for 6 seconds. Then, disconnect and reconnect the power cord.
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