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TROUBLESHOOTING TIPS
Common Issues
The following problems are not a malfunction and in most situations will not require repairs.
Proble
Unit does not
turn on when
pressing
ON/OFF button
Unit does not
cool well
The unit is noisy
and vibrates too
much
The unit makes a
gurgling sound
Solution
P1 Protection Code.
In COOL mode: room temperature
is lower than the set temperature.
The air filter is blocked with dust
or animal hair.
Exhaust hose is not connected or
is blocked.
The unit is low on refrigerant.
Temperature setting is too high.
The windows and doors in the
room are open.
The room area is too large.
There are heat sources inside the
room.
The ground is not level
The air filter is blocked with dust
or animal hair.
This sound is caused by the
refrigerant flow inside the unit.
The water collection tray is full.
Turn off the unit, drain the water from
the Water Collection Tray and restart
the unit.
Check the set temperature.
Turn off the unit and clean the filter
according to instructions.
Turn off the unit, disconnect the hose,
check for blockage and reconnect the
hose.
Call a service technician to inspect
the unit and top off refrigerant.
Decrease the set temperature.
Make sure all windows and doors are
closed.
Double-check the cooling area.
Remove the heat sources if possible.
Place the unit on a flat, level surface.
Turn off the unit and clean the filter
according to instructions.
This is normal.
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