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Who is Covered?
This limited warranty extends only to the original consumer purchaser of
the product and is not transferable to any subsequent owner of the product,
regardless of whether the product transferred ownership during the specified
term of the limited warranty. The original consumer purchaser must provide
verification of the defect or malfunction and proof of the date of purchase to
claim the Limited Warranty Benefits.
Be Aware of Unauthorized Dealers or Sellers.
This limited warranty does not extend to products purchased from unauthorized
dealers or sellers. Etekcity's limited warranty only extends to products purchased
from authorized dealers or sellers that are subject to Etekcity's quality controls
and have agreed to follow its quality controls. Please be aware, products
purchased from an unauthorized website or dealer may be counterfeit, used,
defective, or may not be designed for use in your country. You can protect
yourself and your products by making sure you only purchase from Etekcity or its
authorized dealers.
If you have any questions about a specific seller, or if you think you may have
purchased your product from an unauthorized seller, please contact our
Customer Support via support@etekcity.com.
What's Not Covered?
• Normal wear and tear, including parts that might wear out over time
(e.g. batteries, filters, cleaning brush, essential oil pads, etc.).
• If the proof-of-purchase has been altered in any way or is made illegible.
• If the model number, serial number or production date code on the product has
been altered, removed or made illegible.
• If the product has been modified from its original condition.
• If the product has not been used in accordance with directions and instructions
in the user manual.
• Damages caused by connecting peripherals, additional equipment or accesso-
ries other than those recommended in the user manual.
• Damages or defects caused by accident, abuse, misuse, or improper or inade-
quate maintenance.
• Damages or defects caused by service or repair of the product performed by an
unauthorized service provider or by anyone other than Etekcity.
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