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My scale will only measure my weight, or only my weight and BMI.
• Step on the scale with dry, bare feet (no socks).
• Put your feet on the scale's conductive areas.
• Enter your physical information into the app.
• Wait about 15s for the weighing process to finish.
• If your feet are too dry or too wet, the biometrics may not be detected.
Since skin can become very dry during winter, please also try to
apply some lotion or have a foot soak when it cannot measure other
measurement values.
• Check if Zero-Current Mode is on. If it is, the smart fitness scale will
provide measurements for only weight and BMI, not other metrics.
[Figure 4.1]
Note: Resetting the scale will fix many issues. To reset the scale, use a safety
pin or paper clip to press the "Reset" button next to the charging port.
If you still need help, please contact Customer Support (see page 22).
[Figure 4.1]
[Figure 4.2]
Conductive Areas
[Figure 4.2]
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