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Summary of Contents for Waterdrop X Series
- Page 1 X Series Reverse Osmosis Water Filtration System Product User Manual Model: WD-X12/WD-X14/WD-X16...
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Page 2: Table Of Contents
Contents Before Installation......................1 Inspect the Package............................1 Required Tools................................1 Specifications................................1 Product Introduction ............................2 Installation Sample.............................3 Installation Tips..............................3 Installation Steps......................5 Step 1: Install the Feed Water Adapter (3/8" or 1/2”)..............5 Step 2: Install the Smart Faucet (Non-Air Gap Faucet) ............6 Step 3: Install the Drain Saddle .........................6 Step 4: Position the System Housing....................7 Step 5: Connect Tubing...........................8 Step 6: Connect the Faucet Power Cord ...................9... -
Page 3: Before Installation
If there are any parts cracked or broken, please do not proceed with the installation and contact our customer sevice +1-888-352-3558 (U.S.) or send an email to service@waterdropfilter.com to identify and get familiar with all components for quick installation. -
Page 4: Product Introduction
Product Introduction 1. Parts List Feed water adapter 3/8”-1/2”*1 and inlet water tubing*60“ Lock clip*6 (larger clip*4, smaller*2) System * 1 Smart faucet * 1 Red 1/4” PE tubing*60“ Power adapter * 1 Drain saddle * 1 Teflon tape * 2 (Drain water tube）... -
Page 5: Installation Sample
Installation Sample Kitchen faucet Smart faucet Pure water tubing (Pre-installed) Drain water tubing Inlet water tubing Power socket Drain pipe Faucet power cord Installation Tips 1. How to Use the Quick-Connect Fittings Mark for full insert Figure 1 To connect: Drain Pipe •... - Page 6 To disconnect: • Remove the blue lock clip from the fitting. • Use your thumb and index finger to press down the lock sleeve. Use your other hand to pull out the tubing from the fitting (Figure 3). NOTE: Please do not pull out the tubing directly. This will Figure 3 damage the fitting and cause leakage.
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Page 7: Installation Steps
Installation Steps NOTE: The RO system must be connected to the COLD water supply ONLY. • Do not install the system in exposure to direct sunlight or harmful chemicals, nor any place where it may be damaged. • Do not install the system near any heat source. •... -
Page 8: Step 2: Install The Smart Faucet (Non-Air Gap Faucet)
Insert the faucet stem, power cord and filtered water tubing into the hole on countertop(Figure 7). b. The faucet's swing arm can rotate 120 °, with the "Waterdrop" logo centered on the body, which can be referred to for installation and positioning. -
Page 9: Step 4: Position The System Housing
Step 4: Position the System Housing Ensure that there is sufficient space under the countertop to install the system (18.2" * 6.25" * 16.72") (Figure 11). Set aside 2 inches of space around the system to avoid placing the system against the cabinet. -
Page 10: Step 5: Connect Tubing
Step 5: Connect Tubing NOTE: Confirm the tubing length you need first, and then cut the tubing if it's too long, referring to "How to Use the Quick-Connect Fittings" on page 3. Before connecting the PE tubing to the system, remove the plugs from corresponding water ports (Figure 12). -
Page 11: Step 6: Connect The Faucet Power Cord
Step 6: Connect Power Cord Connect the smart faucet to the system: Insert the power cord which is attached to the smart faucet into the"FAUCET" connector (Figure 15) at the back of the housing, and tighten the nut. Connect Power Adapter: Insert the DC head of the power adapter into the "POWER" port at the back of the housing. -
Page 12: Display And Operation
d. Confirm the flush is completed before turning off the Smart Faucet and ensure it's not leaking. e. Please fix the power adapter with the cable tie so that it does not move by impact. To avoid failure,stay away from any water sources, including pipe fittings, the bottom of the basement, and wet floors. -
Page 13: Energy Saving Mode
Energy-saving Mode Energy-saving mode is turned off by default. Method of activation: After the machine is powered off and powered on again, hold down the F2 and F3 reset keys for 5 seconds within 10 seconds of power-on, and the buzzer will sound twice to indicate a successful setting. -
Page 14: Filter Replacement Guide
How to Replace Filters: (Take F3 filter for an example) If the filter expires, please purchase and replace the filter immediately. Otherwise, the filtration efficiency will decrease significantly and affect the performance. 1. Before removing the filter, please turn off the faucet first and vvait 30s to fully release the internal pressure of the RO machine, which makes the filter easier toremove and install；... -
Page 15: How To Flush The Filter After Replacement
How to Flush the Filter after Replacement: NOTE: The display screen on front panel and faucet will show the flushing status during the process. For F1 filter: Turn on the faucet to flush for 15 minutes. For F2 filter: It will be flushed automatically for 5 minutes without turning on the faucet. -
Page 16: System Maintenance
System Maintenance · If you don't use the system for more than one week, turn on the Smart Faucet, shut off the cold water valve, and disconnect the power. Seal the filters and store it in the refrigerator (not the freezer). You need to open the Smart Faucet and allow it to run for 10 minutes first before using the system again. -
Page 17: Troubleshooting
Turn off the feed water adapter, unplug the power supply, and please contact the customer service hotline +1-888 - 352 - 3558 or send email to service@waterdrop filter.com for assistance. · No Display on the System a. To save power, the faucet screen will go off after 1minute when the system stops dispensing water, and the front panel screen will go off after 5 minutes when the system stops filtering water. - Page 18 The mineralized version of the machine, because it has an alkaline mineralization filter, will produce water with a higher TDS, which is a normal phenomenon. • TDS Reading Fluctuates When Dispensing Water a. The TDS reading displayed is the TDS of the flowing filtered water. Therefore, the content of the dissolved solids may vary slightly as the water flows, causing the fluctuation of the TDS reading.
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Page 19: Limited Product Warranty
Limited Product Warranty At Waterdrop, we are proud to offer our customers a wide array of high-quality products, including reverse osmosis systems. We offer a 30-day money-back return guarantee, a 2-year manufacturer warranty, and lifetime tech support for all our products from the date the product is received... -
Page 20: Return & Repair
1-888-352-3558, by email at service@waterdrop filter.com providing your name, order number, phone number, a description of the product involved and an explanation of the defect, and we will be more than happy to assist you. - Page 21 Warning: This appliance contains a UV-C emitter. Unintended use of the appliance or damage to the housing may result in the escape of dangerous UV-C radiation. UV-C radiation may, even in little doses, cause harm to the eyes and skin. Appliances that are obviously damaged must not be operated.
- Page 22 Filter Better Live Healthier Manufacturer Technical Support Tel: 1-888-352-3558 (U.S.) Made in China V002 E-mail: service@waterdropfilter.com Qingdao Ecopure Filter Co., Ltd.
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Questions and answers
When I press the button to begin dispensing water, there is a quick initial burst of water, followed by a very slight pause (less than a second), and then the water continues to flow to the programmed amount. Is that quick burst of water at the beginning part of the normal operation of the system? Thanks!
Can someone call me help me with this machine or do I have to send it back?
I have a WaterDrop countertopfiltration system it is only one week old and it’s not working