Samsung MG28J5215 Series User Manual page 76

Troubleshooting and information code
Problem
There are sparks Metal containers are used
during cooking. during the oven/thawing
functions.
When power The door is not properly
is connected, closed.
the oven
immediately
starts to work.
There is The power or power socket
electricity coming is not properly grounded.
from the oven.
1. Water drips. There may be water or
2. Steam emits steam in some cases
through a depending on the food. This
door crack. is not an oven malfunction.
3. Water
remains in
the oven.
The brightness Brightness changes
inside the oven depending on power output
varies. changes according to
function.
Cooking is To ventilate the oven, the
finished, but the cooling fan continues to run
cooling fan is still for about 3 minutes after
running. cooking is complete.
36 English
MG28J5215AB_GC_DE68-04553B-00_EN.indd 36
Cause Action
Do not use metal containers.
Close the door and check
again.
Make sure the power and
power socket are properly
grounded.
Let the oven cool and then
wipe with a dry dish towel.
Power output changes
during cooking are not
malfunctions. This is not an
oven malfunction.
This is not an oven
malfunction.
Problem Cause
Turntable
While turning, There is no roller ring, or the
the turntable roller ring is not properly in
comes out of place.
place or stops
turning.
The turn table The roller ring is not
drags while properly in place, there
turning. is too much food, or the
container is too large and
touches the inside of the
microwave.
The turn table Food residue is stuck to the
rattles while bottom of the oven.
turning and is
noisy.
Grill
Smoke comes out During initial operation,
during operation. smoke may come from the
heating elements when you
first use the oven.
Food is on the heating
elements.
Food is too close to the grill.
Food is not properly
prepared and/or arranged.
Action
Install the roller ring and
then try again.
Adjust the amount of food
and do not use containers
that are too large.
Remove any food residue
stuck to the bottom of the
oven.
This is not a malfunction,
and if you run the oven
2-3 times, it should stop.
Let the oven cool and then
remove the food from the
heating elements.
Put the food a suitable
distance away while cooking.
Make sure food is properly
prepared and arranged.
7/25/2018 11:04:12 AM