NCR XL55P User Manual
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NCR XL55P User Manual

Payment display
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User Guide
NCR XL55P Payment Display (1607)
BCC5-0000-5560
Issue A

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Summary of Contents for NCR XL55P

  • Page 1 User Guide NCR XL55P Payment Display (1607) BCC5-0000-5560 Issue A...
  • Page 2 NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.
  • Page 3 Audience This book is written for hardware installer/service personnel, system integrators, and field engineers. Notice: This document is NCR proprietary information and is not to be disclosed or reproduced without consent. Safety Requirements The NCR XL55P Payment Display (1607) conforms to all applicable legal requirements.
  • Page 4 If you do not have access to a computer, you may leave a voice message at: 1-800-528- 8658 (USA), or (International) +1-770-623-7400. When leaving a message, please provide a phone number and/or an email address so NCR can contact you if additional details are needed.
  • Page 5 • Description of the problem, including any system error codes, error condition, or guidance to the area of failure The NCR Agent will provide you with a work order number, which serves as your Return Material Authorization (RMA). Please provide the RMA on the outside of the shipping box.

  • Page 7: Table Of Contents

    Label Locations XL55P Payment Display Moby 5500M Chapter 2: Hardware Installation Installation Restrictions Ergonomic Workplace Installing the XL55P Payment Display Installing the Moby 5500M Removing the Moby 5500M Servicing the XL55P Payment Display Chapter 3: Operation and Cleaning Projected Capacitive (PCAP) Touchscreen...
  • Page 8 Monitors Detected Panel Center Panel Control Buttons Display Adjustment Procedures Resetting Factory Defaults Running the Utility (Console Version) Revision Record Issue Date Remarks July 2022 First Issue...

  • Page 9: Chapter 1: Product Overview

    Chapter 1: The NCR XL55P Payment Display (1607) is a 7-inch PCAP display with an integrated Moby 5500M payment device. The XL55P Payment Display has a dip, tap, or swipe capability. The Moby 5500M is connected internally for an integrated design and clean countertop.

  • Page 10: Specifications

    Product Overview Specifications Feature Specifications Bezel Zero bezel Touch Technology Projected Capacitive (PCAP) Touchscreen Operation Human touch input Touchscreen Life Expectancy No known wear out point Touch Driver Microsoft Touch Interface Periodic Touchscreen Calibration Surface hardness No known wear out point Video Interface USB (compatible with type C ports) Backlight...
  • Page 11 Product Overview Feature Specifications Display Area 154.21mm(H) x 85.92mm(V) Operating Temperature 5° to 40°C Operating Humidity 10% to 90% (non-condensing) Dimensions (w x d x h) 248.9 mm (9.80”) x 122.7 mm (4.83”) x 72.5 mm (2.85”) Weight Without Moby 5500M – 1.45 kg (3.20 lbs) With Moby 5500M –...

  • Page 12: Moby 5500M

    Product Overview Moby 5500M The Moby 5500M payment device accepts swipe, EMV Chip, and contactless payments in a single device. It is a bi-directional card reader with long guide length ensuring maximum read performance. It has LED and beep indicators for battery and reader status.

  • Page 13: Xl55P Payment Display Mount

    Product Overview XL55P Payment Display Mount The NCR XL55P Payment Display (1607) VESA mounting pattern is 75 mm by 50 mm. 1607 Tabletop Bracket (1607-K001) The XL55P Payment Display can be mounted on a tabletop using the 1607 Tabletop Bracket kit (1607-K001).

  • Page 14: Label Locations

    Product Overview Label Locations XL55P Payment Display Moby 5500M...

  • Page 15: Chapter 2: Hardware Installation

    NCR Workstation and Peripherals AC Wiring Guide (BST0-2115-53). Ergonomic Workplace Due to the high brightness LCD of the NCR XL55P Payment Display (1607), refer to the following recommendations for an ergonomic workstation: • Avoid direct–glaring and reflective–glaring light. When installed next to windows, position the device so it does not reflect the outside light.
  • Page 16 Hardware Installation 2. Tighten the thumbscrew. Note: Avoid excessive tightening of the thumbscrew. Fully insert the USB male connector against the housing and tighten the thumbscrew only until the silver knurled portion touches the black plastic overmold. There should be no gap between the thumbscrew and the overmold, and no looseness in the overmold once the thumbscrew is properly tightened.
  • Page 17 Hardware Installation 3. Route the Cable along the Cable Routing Channel. The Cable can be routed towards the front or towards the back of the XL55P Payment Display.
  • Page 18 2-10 Hardware Installation 4. Connect the other end of the Cable to the USB port of the Host Terminal.

  • Page 19: Installing The Moby 5500M

    Hardware Installation 2-11 Installing the Moby 5500M 1. Install the Moby 5500M on the XL55P Payment Display. Ensure the pins of the 5500M line up with the POGO pins. 2. Secure the Moby 5500M with two (2) screws.

  • Page 20: Removing The Moby 5500M

    2-12 Hardware Installation Removing the Moby 5500M 1. Remove the two (2) screws that secure the Moby 5500M to the XL55P Payment Display. 2. Gently pull the Moby 5500M upwards to remove it from the XL55P Payment Display. Servicing the XL55P Payment Display The NCR XL55P Payment Display (1607) is serviced as a whole unit.

  • Page 21: Chapter 3: Operation And Cleaning

    In addition, the active surface of PCAP touchscreens is not directly touched and does not wear off by normal use because it is located on the back side of the touchscreen, instead of the front side. Therefore, the NCR XL55P Payment Display (1607) can be used in public or in severe environmental conditions.

  • Page 22: Using The Pcap Touchscreen

    3-14 Operation and Cleaning Using the PCAP Touchscreen To use the PCAP touchscreen, do any of the following: • Use a single finger to resemble the left mouse button. • Use two fingers to zoom IN (fingers brought together) or zoom OUT (fingers pulled apart).

  • Page 23: Cleaning The Cabinet

    Operation and Cleaning 3-15 Cleaning the Cabinet To clean the cabinet of the NCR XL55P Payment Display (1607), follow these steps: 1. Disconnect the unit from the AC outlet. Warning: Do not use alcohol (methyl, ethyl, or isopropyl) or any strong dissolvent.

  • Page 24: Chapter 4: Ncr Software Osd Utility

    NCR Software OSD Utility Chapter 4: The NCR Software OSD is an application that is used to adjust display parameters, such as brightness, contrast, and color. It also provides monitor identification information, such as the name, serial number, and manufacturer.

  • Page 25: Installing The Utility

    4-17 NCR Software OSD Utility Installing the Utility To install the OSD Utility, follow these steps: 1. Download the OSD Utility from the NCR website: http://www.ncr.com a. At this site, select the Support tab. b. Select Drivers and Patches Retail Support Files→...

  • Page 26: Running The Utility (Gui Version)

    NCR Software OSD Utility 4-18 Running the Utility (GUI Version) To run the GUI Version of the Utility, follow these steps: 1. Unzip the application to a preferred folder in the target system. 2. In the unzipped folder, navigate to the OSD executable.

  • Page 27: Main Menu

    4-19 NCR Software OSD Utility Main Menu Monitors Detected Panel The Monitors Detected Panel lists all the monitors connected to the system. If more than one monitor is connected, the first monitor is selected by default. Center Panel The Center Panel displays information pertaining the selected control.
  • Page 28 NCR Software OSD Utility 4-20 Control Buttons The Control Buttons show the available features that can be modified. Unavailable features are grayed out. Control Button Description Refresh Button Refreshes data in the Monitors Detected panel (OSD does not auto detect). Use this button after connecting a new monitor to refresh the data.
  • Page 29 4-21 NCR Software OSD Utility Control Button Description Phase Provides tools for increasing or decreasing the phase shift of the sampling clock. Clock Provides tools for increasing or decreasing the video sampling clock frequency. Colour Provides tools for adjusting Display color settings.
  • Page 30 NCR Software OSD Utility 4-22 Display Adjustment Procedures The adjustment procedures are similar for most features. The color adjustment shown below is an example. Colour 1. Select the button. The default Colour Settings menu has the 6500K radio button selected.
  • Page 31 4-23 NCR Software OSD Utility Resetting Factory Defaults To reset display settings to the factory defaults, follow these steps: Restore 1. Select the button. 2. Select a button in the Restore window. Note: All settings or just specific groups can be reset.
  • Page 32 5. Execute the file to start the application. NCR_Software_OSD_Console_x86.exe >> [Enter] A list of the available script command options are displayed, followed by several example scripts. If you need further assistance with creating scripts please contact your NCR representative for help.

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