Manufacturer's Warranty - STEINEL HPD 2 KNX Instructions Manual

10. Manufacturer's warranty

Manufacturer's warranty of STEINEL
GmbH, Diesel strasse 80-84,
DE-33442 Herzebrock-Clarholz,
Germany
All STEINEL products meet the highest
quality standards. For this reason, we,
the manufacturer, are pleased to provide
you, the customer, with a warranty under
the following terms and conditions:
The warranty covers the absence of
deficiencies which are proven to be
the result of a material defect or fault in
manufacturing and which are reported to
us immediately after detection and within
the warranty period. The warranty shall
cover all STEINEL Professional products
sold and used in Germany.
Our warranty cover for consumers
The provisions below apply to consu-
mers.
A consumer is any natural person who,
on entering into the purchase transaction,
neither acts in exercising their commer-
cial nor their self-employed activity.
You can opt for warranty cover in the
form of repair or replacement which will
be provided free of charge (if applicable,
in the form of a successor model of the
same or higher quality) or in the form of
a credit note.
In the case of sensors, floodlights,
outdoor and indoor lights, the warranty
period for the STEINEL Professional
product you have purchased is:
5 years
for hot-air and hot-melt gluing products:
1 year
in each case from the date on which the
product was purchased.
We shall bear the shipping costs but
not the transport risks involved in return
shipment.
Our warranty cover for entrepreneurs
The provisions below apply to entrepre-
neurs. Entrepreneur is a natural or legal
person or partnership with legal perso-
nality who or which, on entering into the
purchase transaction, acts in exercising
their or its commercial or self-employed
activity.
We have the option of providing warranty
cover by rectifying deficiencies free
of charge, replacing a product free of
charge (if applicable, in the form of a
successor model of the same or higher
quality) or by issuing a credit note.
In the case of sensors, floodlights,
outdoor and indoor lights, the warranty
period for the STEINEL Professional
product you have purchased is:
5 years
for hot-air and hot-melt gluing products:
1 year
in each case from the date on which the
product was purchased.
Within the scope of warranty cover, we
shall not bear your expenses accruing
from subsequent fulfillment nor shall we
bear your expenses for removing the
defective product and installing a repla-
cement product.
Statutory rights accruing from defects,
gratuitousness
The warranty cover described here shall
be applicable in addition to the statutory
rights of warranty – including special
consumer protection provisions – and
shall not restrict or replace them. Exer-
cising your statutory rights in the event of
defects is gratuitous.
Exemptions from the warranty
All replaceable lamps are expressly
excluded from this warranty.
In addition to this, the warranty shall not
cover:
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