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O P E R AT I N G I N S T R U C T I O N S
Keep the area clear and free from combustible materials, gasoline, and other flammable vapors and liquids.
Solid fuels shall not be burned in the fire feature. Leaves, sticks, wood, paper, clothing, food material, etc. should be kept
away from the fire feature. Make sure that there is no vegetation or other objects over the top or sides of the fire feature
that could interfere with safe operation. If there are any questions as to clearances, refer to CLEARANCE DIAGRAMS
starting on page 10 in your Installation User Guide for specific clearance allowances.
Wind and gusty conditions may cause the flame to behave in an unpredictable manner. If conditions exist, turn off the
fire feature.
All media (lava rock, volcanic stone, fire glass, etc.) has the potential of thermal spalling. This process may occur
when media is wet and moisture gets trapped inside of the material due to rapid temperature differences. When this
happens, the media has the potential to crack or pop outside of the fireplace. Extra caution should be taken when
lighting in high humidity or moisture. After igniting, allow 30 minutes to dry out the media and monitor from a distance
until all popping has ceased before fully enjoying the fire.
L I G H T I N G I N S T R U C T I O N S : M AT C H L I T I G N I T I O N
TURNING ON YOUR MATCH LIT SYSTEM
STOP! Read all the safety information.
1. Any cover must be removed prior to operation of burner or appliance and must remain off during operation.
Danger: Fire or Explosion Hazard. If you smell gas, shut off gas to the appliance, extinguish any open flame. If
odor continues, leave the area immediately. After leaving the area, call your gas supplier or fire department.
Failure to follow these instructions could result in fire or explosion, which could cause property damage, personal
injury or death.
2. Confirm that your main Natural Gas or Liquid Propane supply to the appliance is open. Do not open your key
valve or gas control valve at this time.
3. Before lighting, visually inspect fire feature and remove any accumulated leaves or other combustible debris.
4. Locate key valve or gas control valve controlling gas supply to your appliance.
5. Locate the closest jet tip on the exterior of the burner that can be easily accessed while operating key valve or gas
control valve without reaching across other jets or the burner.
6. While holding the flame on or slightly above the jet tip as described in Step 5 above, slowly turn the key valve or
gas control knob to the left to allow a minimal flow of gas to the burner and light the selected jet. While attempting
to light jet, do not substantially increase gas supply. Excessive flow of gas before jet is lit can cause pooling of gas
and result in sudden flare up. Failure to follow these instructions could result in fire or explosion, which could
cause property damage, personal injury or deat
7. Place a lit lighter or match flame on or slightly above the tip of the jet located in Step 6 while not reaching over it. A
long reach lighter or match is recommended.
8. Once the selected jet (or other jets) is lit, continue to keep any body parts from above the feature or burner and
slowly turn the key valve or gas control knob further to the left to increase the flow of gas to the burner. The other
jets of the burner should ignite.
9. You may follow the same procedure described above to light additional jets only if able to do so without reaching
across the burner or other jets which may ignite.
10. If the flame will not stay lit after several attempts, turn the key valve to the off position and call your local technician
or gas supplier for service prior to re-attempting to operate your appliance.
11. Once lit, use the key valve to adjust the flame to the desired height.
TURNING OFF YOUR MATCH LIT SYSTEM
1. Use key to turn valve to OFF position by turning key to the right.
2. Verify flame is OUT.
3. If using LP bottle/tank – turn bottle/tank to CLOSED position.
4. Allow to cool completely, then cover the fire feature with waterproof/weatherproof cover.
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L I G H T I N G I N S T R U C T I O N S : M E R C U R Y I G N I T I O N
TURNING ON FIRE FEATURE
1. Confirm that your gas line is open.
2. Press Control knob and turn to the Pilot position.
3. Fully depress the Control knob. Simultaneously, press the Ignition button until a flame appears.
4. Once pilot is lit, release the Ignition button. Continue to depress Control knob for 45 seconds. Pilot should remain
lit.
5. Once the pilot is lit, press Control knob in and turn counterclockwise to achieve desired flame height.
6. If burner does not light, turn Control knob to OFF position. Wait 3-5 minutes before repeating lighting instructions.
TURNING OFF FIRE FEATURE
1. Press Control knob in and turn to OFF position and verify flame is out.
2. If using a LP tank, be sure to turn tank to CLOSED position.
L I G H T I N G I N S T R U C T I O N S : E L E C T R O N I C I G N I T I O N S Y S T E M S
TURNING ON YOUR ELECTRONIC IGNITION SYSTEMS
WARNING: For electronic ignition models requiring power supply – a qualified, licensed electrician must install
power supply. An outdoor NEMA rated GFCI Receptacle outlet should be installed within the interior of the enclosure
above grade to supply power to system.
1. STOP! Read all the safety information and warnings in the Installation Manual before attempting to light fire feature.
2. Any cover must be removed prior to operation of burner and must remain off during operation.
Danger: Fire or Explosion Hazard. If you smell gas, shut off gas to the appliance, extinguish any open flame. If
odor continues, leave the area immediately. After leaving the area, call your gas supplier or fire department.
Failure to follow these instructions could result in fire or explosion, which could cause property damage,
personal injury or death.
3. Confirm that your Natural Gas or Liquid Propane supply to the appliance is open or on.
4. Before lighting, visually inspect fire feature and remove any accumulated leaves or other combustible debris.
5. If you do not smell gas, use the key to turn the key valve or gas control valve to the ON position by turning the
key to the left.
6. Turn on power to the fire feature with switch, button, or remote. Within 10 seconds of power application Pilot
Flame should be lit and visible. Once the pilot is lit, the main burner will ignite shortly after. For Push Button: Press
push button ignition and listen for clicking noise which indicates electrode is firing. Gas should ignite after a few
clicks.
7. Use key valve to adjust flame to desired height.
TURNING OFF YOUR ELECTRONIC IGNITION SYSTEMS
1. Turn off power to fire feature –with remote control or wall switch.
2. Turn key valve to OFF position by turning key to the right.
3. If using LP bottle/tank – turn bottle/tank to CLOSED position.
4. Verify flame is OUT.
5. After allowing for ample cooling time, cover the fire feature with waterproof/weatherproof cover.
WARNING: FOR REMOTE CONTROL USE: To prevent unwanted startup turn off power to the appliance when not in
use.
WARNING: If fire feature fails to turn off completely (small flames still visible), turn off gas supply using the main valve
by your meter, and contact your gas supplier or qualified technician.
WARNING: For electronic ignition systems, which have an extended or detached valve box, the area in which
the valve box is installed must conform with all installation requirements, including, but not limited to location,
construction, venting and local codes. Failure to do so may result in property damage, personal injury, or death.
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