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Problem
The paper keeps
jamming.
Printing is too slow.
Possible Cause
There is too much paper in the
multipurpose paper feeder.
An incorrect type of paper is being
used.
An incorrect output method is
being used.
The paper setting method may be
incorrect.
If using Windows 3.1x, Print
Manager may be disabled.
If using Windows 3.1x, the
Background Printing item in the
Option menu of Print Manager
may be set incorrectly.
If using Windows 95, the Spooling
Setting may be set incorrectly.
The computer may have
insufficient random-access
memory (RAM).
Remedy
Remove some of the paper from
the multipurpose paper feeder. (If
printing onto envelopes,
transparencies or labels, insert
them one at a time in the manual
feeder.
Use only paper that meets the
specifications required by the
printer (refer to "Selecting Print
Media" on page 16).
Items such as thick paper should
not be printed using the face-
down stacker. Use the face-up
stacker instead.
If printing onto envelopes, insert
the envelopes so that there is a
gap of approximately 1 mm (1/
32") between the left edge of the
envelopes at the paper guide.
From the Control Panel Printers
menu, check the Use Print
Manager box.
Select Background Printing from
the Option menu in the Print
Manager.
From the Start menu, select
Settings and Printers. Click the
DocuPrint P8e icon with the right
mouse button, select Properties,
click the Details tab, and then
click the Spool Settings button.
Select the desired spool setting
from the available choices.
Install more random-access
memory (RAM) in your computer.
Troubleshooting • 35
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